Facilities

Free breakfast
Full-service spa
Free WiFi
Terrace
Garden
Continental breakfast
Concierge service
Wheelchair accessible
Picnic area
Free breakfast
See all facilities

Review Highlights

Pros:
Friendly team
Beautiful location
Excellent service
High-quality amenities

Categories

Cleanliness
9
The rooms were beautifully designed, blending modern luxury with natural elements. Everything was immaculate.
Service
9
The staff was attentive, genuine, and always ready to help with anything we needed.
Location
9
Nestled between lush jungle and the turquoise waters of the Caribbean, it feels like a hidden oasis.
Room Quality
9
Stylish and well-maintained rooms with stunning views.
Amenities
9
The included breakfast was a very nice touch and enhanced the overall experience.
Value for Money
9
The quality of stay, service, and amenities offered great value.
Food and Beverage
9
The on-site restaurant served some of the best food with fresh, flavorful dishes.
Overall Experience
9
Our stay was magical and unforgettable, combining luxury and authenticity.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:11

Property Description

Luxurious Spa Services: Indulge in massages, body treatments, and facials at our full-service spa to rejuvenate your body and mind.

Recreational Activities: From swimming in the outdoor pool to exploring the area on rented bicycles, we offer a range of recreational amenities for a fun-filled stay.

Culinary Delights: Whether dining at the restaurant, enjoying room service, or unwinding at the bar/lounge, savor delicious meals and drinks throughout your stay.

Escape to Coco Unlimited for a perfect blend of relaxation and adventure, just steps away from Tulum Beach. Book now for an unforgettable experience!

Important information:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children may not be eligible for complimentary breakfast.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 159 reviews
Cleanliness: 9
Service: 9
Location: 9
Room Quality: 9
Amenities: 9
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9
T
Thanh partner
10
Pros:

The establishment maintains a high standard of cleanliness, and the staff consistently provides friendly and efficient service. The front desk personnel are proficient in English. Furthermore, the location offers convenient access to reputable beach clubs and dining establishments. The hotel also cultivates an excellent romantic ambiance, ideal for couples. We anticipate a return visit.

2025-10-13 via Nuitee
C
Carlos partner
6
Pros:

We had bad weather

2025-10-12 via Nuitee
D
Daniel
8
Pros:

I really liked this hotel. Great value. It’s older but has a cute beach vibe to it. Most rooms have great views for this price point and the upgraded me for free which was a nice touch. The included breakfast was great and a nice touch. The only negatives were that the WiFi in my room was terrible and they should clean the beach of sargassum and plastics. There wasn’t much but enough to be ugly so it’s an easy job for them.

2025-10-08 via Nuitee
L
Laura
10
Pros:

Fascinated by our stay here. Friendly and very helpful staff. Delicious breakfast options. Definitely recommend.

2025-10-04 via Nuitee
J
Jenny Silvana
10
Pros:

The facility and room were very clean, the staff was very friendly and accommodating. Overall enjoyed my stay! Will certainty return.

2025-10-04 via Nuitee
K
Kimberly Ann partner
10
Pros:

Staff was amazing. Food at the restaurant was delicious and fresh

2025-10-03 via Nuitee
G
Guadalupe
10
Pros:

It was absolutely BEAUTIFUL there!! The staff very welcoming and friendly! The room was more than what expected, clean, quiet, and private! The beach was steps away and the weather was perfect! If there's anything, i advise to make transportation to and from airport ahead of time and inquire about the seaweed(?) on the beach. It was pretty heavy when i visited, so i didn't get in the water BUT did get in the pool. I look forward to coming back!!

2025-09-30 via Nuitee
A
Ayushma partner
10
Pros:

The view from our room was beautiful to the beach front. The staffs were the best in Coco, they went above and beyond to help us. The receptionist was really helpful. I loved how flexible the staffs were and was really sad to leave. It was a great experience staying at Coco. Highly recommend.

2025-09-30 via Nuitee
Y
Yulia
10
Pros:

Amazing hotel right on the beach! So friendly and helpful staff.

2025-09-29 via Nuitee
D
Daniel partner
10
Pros:

Friendly team, peaceful stay

2025-09-25 via Nuitee
J
Jose luis family
10
Pros:

Everything

2025-09-24 via Nuitee
C
Carlos partner
10
Pros:

All great

2025-09-17 via Nuitee
N
Natalie
10
Pros:

Everyone was amazing!!! From the front desk to the waiter. I was close to the restaurant area and sitting on the patio area. He asked me if I needed anything. I thought that was so cool since everyone at this hotel goes an extra mile.

2025-09-17 via Nuitee
S
Susana partner
10
Pros:

Amazing nice unique place

2025-09-15 via Nuitee
S
Shaylene Elizabeth Rose partner
8
Pros:

The all white and teal aesthetic was very nice, it was a quiet place in the midst of a very young and beach cluby type area.

2025-09-09 via Nuitee
J
Jessica
10
Pros:

Great service !

2025-08-30 via Nuitee
S
sara l
10
Pros:

Very nice stay

2025-08-27 via Nuitee
L
Lorraine
10
Pros:

We loved our stay at Coco Unlimited. The place is beautiful and very relaxing, especially since we had the oceanfront room. The location is walkable to famous restaurants like Ilios, Vagalum, Casa Banana, etc. It’s also within walking distance of the Ven a Luz sculpture. The breakfast selection was good and the staff were awesome! Shoutout to Edith and Guillermo they were super accommodating and very helpful with our inquiries. If given the chance to go back to Tulum, we will definitely stay here again!

2025-08-22 via Nuitee
B
Brycen family
10
Pros:

The staff was very kind.

2025-08-20 via Nuitee
V
violetta family
10
Pros:


A Slice of Paradise in Tulum – Unforgettable Stay!

Our stay at this hotel in Tulum was nothing short of magical. From the moment we arrived, we were welcomed with warm smiles, refreshing drinks, and a sense of calm that set the tone for the entire trip.

The location is unbeatable—nestled between lush jungle and the turquoise waters of the Caribbean, it feels like a hidden oasis. Waking up each morning to the sound of waves and birdsong was pure serenity.

The rooms were beautifully designed, blending modern luxury with natural elements. Everything was immaculate, with thoughtful touches like locally sourced bath products, cozy robes, and stunning views from the private terrace.

What truly made the experience exceptional was the staff—attentive, genuine, and always ready to help with anything we needed, from dinner reservations to insider tips on hidden cenotes and beach spots.

The on-site restaurant served some of the best food we had in Tulum—fresh, flavorful, and artfully presented. Whether it was breakfast by the beach or cocktails at sunset, every meal was a delight.

We left feeling refreshed, inspired, and already dreaming of our return. If you’re looking for a place that combines luxury, authenticity, and a deep connection with nature, this hotel is it. Absolutely unforgettable.

2025-08-03 via Nuitee