Homewood Suites By Hilton Long Beach Airport

Hotels
•
Homewood Suites by Hilton
9 (390 reviews)
3771 Lakewood Blvd. , Long Beach , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Adequate amenities
Cons:
High parking fees
Outdated furniture
Lighting in bathrooms

Categories

Cleanliness
8.5
Most reviews highlighted cleanliness as a positive aspect, but some mentioned issues with the sofa and overall furniture needing maintenance.
Service
9.5
The staff were consistently praised for being friendly and accommodating throughout the reviews.
Location
9.5
Several reviews noted the hotel's convenient location near various attractions and amenities.
Room Quality
8.5
While most rooms were described as clean and spacious, some feedback pointed to furniture needing an upgrade.
Amenities
9
The breakfast and pool areas received positive feedback, though some felt certain amenities were subpar or lacking.
Value for Money
8.5
Guests mentioned that paying for parking and some amenities felt excessive, impacting perceived value.
Food and Beverage
9
Breakfast options were generally appreciated, but some guests noted that it could be improved.
Overall Experience
9.5
Most reviews reflected a positive experience, highlighting comfort and overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:51

Property Description

Luxurious Amenities

Homewood Suites By Hilton Long Beach Airport offers a range of luxurious amenities to make your stay unforgettable. From the outdoor swimming pool to the fitness centre, every detail is designed for your comfort and enjoyment.

Spacious and Well-Equipped Rooms

Experience true relaxation in our well-appointed rooms featuring a kitchen, dining area, and modern amenities such as a flat-screen TV and free WiFi. The thoughtful design and comfortable furnishings ensure a restful stay.

Convenient Location

Situated just a short distance from popular attractions like Knotts Berry Farm and Queen Mary, our hotel provides the perfect base for exploring Long Beach. With easy access to the airport and complimentary airport transfers, your travel plans are seamless.

Book now at Homewood Suites By Hilton Long Beach Airport for a memorable and hassle-free stay in Long Beach!

Important information:

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 18 per day.

Location

Guest Reviews

9
Based on 390 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
J
Joe • family_with_children • us
5
While the property was fine, the unprofessional check-in experience significantly impacted my stay.
Pros:

It was clean.

Cons:

To begin, I need to address the staff, as my experience at check-in was completely unacceptable. The front desk associate who assisted me (an African American woman, approximately in her 50s–60s) was openly rude and unprofessional from the start.

When I calmly asked if everything was okay, as she appeared visibly upset, she responded by saying, “you were the one that came in here upset.” This was both inaccurate and inappropriate. At no point did I approach the desk with anything but a neutral attitude—I had just arrived around 10:30 PM after a long day and simply wanted to check in and get to my room.

Instead of a basic level of courtesy, I was met with hostility and dismissiveness. This is not how any guest should be treated, under any circumstances.

To make matters worse, this interaction took place directly in front of my 10-year-old daughter, which made the situation even more uncomfortable and disappointing. There is no excuse for speaking to a guest in that manner, especially in front of their child.

Shortly after getting to my room, I received a message from the hotel asking how my stay was going. I responded honestly, stating that everything was fine aside from the poor treatment I received during check-in. Despite that, I never received any follow-up or acknowledgment. Being asked for feedback and then completely ignored when providing it only adds to the frustration and shows a lack of accountability.

This experience left a very poor first impression and does not reflect the level of professionalism I would expect.

I expect this matter to be taken seriously and addressed appropriately. At a minimum, I would like to see staff retraining on basic customer service and professionalism, as well as follow-up communication acknowledging this incident. Situations like this should not be occurring, and I hope steps are taken to ensure other guests do not have a similar experience.

2026-04-04 • via Nuitee
D
Dana • extended_group • ca
10
2026-04-04 • via Nuitee
C
Corinne • extended_group • us
8
2026-03-21 • via Nuitee
T
Thomas • couple • us
8
Great
Pros:

Location

2026-03-02 • via Nuitee
V
Vickie • couple • us
9
2026-02-13 • via Nuitee
S
sara • solo_traveller • ca
10
Pros:

It had everything we needed

2026-01-26 • via Nuitee
R
Raika • couple • us
10
2026-01-10 • via Nuitee
M
Mary • couple • us
10
Pros:

Spacious rooms, quiet even though there were a lot of people staying there

2026-01-06 • via Nuitee
S
Sean • couple • us
1
Pros:

Nothing

Cons:

Everything it smelled terrible in there

2026-01-04 • via Nuitee
F
Feng • extended_group • us
5
Pros:

有咖啡

Cons:

被子没有被套，睡着很难受

2026-01-02 • via Nuitee
J
Joshua • family_with_children • us
6
WiFi was a joke and parking fee per day is a joke.
Pros:

Clean, grounds were kept up.

Cons:

Ridiculous $20 per day parking fee. WiFi premium was impossible to purchase and use.

2025-12-31 • via Nuitee
G
Gonzalez • family_with_children • us
9
2025-12-30 • via Nuitee
M
Melissa • extended_group • us
10
2025-12-23 • via Nuitee
M
Michael • family_with_children • us
10
Stellar stay!
Pros:

The room was spacious and clean. I especially like how entry with the key card was very easy. The soft close of the door is a great addition. The doors did not slam shut waking others in the room. The staff are always welcoming and pleasant no matter what time of day or night.

Cons:

Paying for parking. I think it is ridiculous that a hotel with ample parking next to other business entities make their guests pay for parking. Seems a bit greedy to me.

2025-12-17 • via Nuitee
S
Shayna • couple • us
8
2025-12-04 • via Nuitee
S
Shareece • family_with_children • us
8
2025-11-25 • via Nuitee
R
Roberto • family_with_children • us
10
2025-11-24 • via Nuitee
N
Nicole • couple • us
10
Pros:

Everything

2025-11-21 • via Nuitee
M
Maria • extended_group • us
10
Very comfortable, clean and good location.
Pros:

Good location and very clean, good breakfast.

Cons:

Bathroom set up. Will wake others up when you turn light on at night to use bathroom sink since bed is right by it.

2025-11-16 • via Nuitee
B
Bore • family_with_children • us
10
2025-11-13 • via Nuitee