AC Hotel by Marriott Veracruz

Hotels
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AC Hotels by Marriott
8.5 (246 reviews)
Boulevard Adolfo Ruiz Cortines 3422 , Veracruz , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean
Cons:
Cleanliness issues
Service delays
Food variety less

Categories

Cleanliness
7.96
Some reviews mention issues with cleanliness.
Service
9.43
Many guests praised the staff's assistance and friendliness.
Location
9.47
The hotel's location is highly appreciated, with access to malls and beach.
Room Quality
8.42
Rooms are spacious and comfortable, but some repairs are needed.
Amenities
7.45
Some amenities like the pool were reported to be under maintenance.
Value for Money
8.41
Prices might be considered high given some shortcomings.
Food and Beverage
7.96
Food quality varies; some guests noted the lack of options.
Overall Experience
8.93
Overall, guests had a pleasant stay but encountered some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:29

Property Description

Luxurious Amenities and Services

AC Hotel by Marriott Veracruz in Boca del Río offers a perfect blend of comfort and sophistication. From the outdoor swimming pool to the indoor pool, guests can relax and unwind in style. The 24-hour front desk ensures all needs are promptly met, guaranteeing a seamless stay.

Delightful Dining Experience

Indulge in a culinary journey at the hotel's restaurant, where a delectable menu awaits. Whether it's a hearty breakfast or a gourmet dinner, guests can savor every bite in a chic and inviting ambiance.

Convenience at Your Fingertips

With a tour desk for sightseeing arrangements and a business center for corporate needs, AC Hotel by Marriott Veracruz caters to all types of travelers. Located just 7 km from Veracruz and 9 km from the airport, it's the ideal choice for a memorable stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VER

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 246 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 8.93
T
Tirso • couple • mx
10
Pros:

Todo excelente, bonito limpio cómodo y una ubicación extraordinaria todo bien 🙂

Cons:

Todo me agrado mucho, gracias

2026-04-08 • via Nuitee
L
Luz Elena • family_with_children • mx
10
Pros:

La alberca para estar con los niños y su vista

Cons:

Nada

2026-04-08 • via Nuitee
• couple • mx
3
2026-04-06 • via Nuitee
S
Sandra • family_with_children • mx
6
El hospedaje bien, las áreas para divertirse no son apropiadas para una familia
Pros:

Las habitaciones son cómodas y reciben a las mascotas

Cons:

Las albercas son pequeñas y no hay lugar para guardar la ropa

2026-04-06 • via Nuitee
H
Hasan • family_with_children • mx
10
Pros:

Todo fue genial

2026-04-06 • via Nuitee
A
Adriana Gara • family_with_children • mx
9
Pros:

Las habitaciones

2026-04-05 • via Nuitee
J
Jorge • solo_traveller • us
9
Pros:

I enjoyed my stay in Veracruz. If I go back, I will choose the AC Hotel by Marriott again.

Cons:

n/a

2026-03-30 • via Nuitee
C
Carmen • couple • mx
8
Pros:

It is very nice. I had a great ocean view

Cons:

The outdoor pool was closed and the indoor pool was not very clean.
There is no access to the sea, and that was not in the description.
The gym needs more attention.

2026-03-19 • via Nuitee
R
Rosa Maria • extended_group • mx
8
Estuvo stresante el cuarto junto a la otra h tenían fiesta y varias veces hable a recepción subían y
2026-03-16 • via Nuitee
D
Dirk • solo_traveller • de
9
Perfect Business Hotel
2026-03-06 • via Nuitee
G
Gonzalez • family_with_children • mx
8
Pros:

La alberca techada muy bien, climatizada, las instalaciones bien en general aunque podrían mejorar un poco en el tema de la limpieza, la alberca al aire libre,muy bonita vista pero demasiado frío, por la temporada en qué fui (enero) supongo que en otra época está bien

Cons:

El servicio de valet pésimo, tardan demasiado, la persona que está a cargo no se da a basto deberían contratar más personal, nadie te ayuda con las maletas, la información por parte de la recepción es nula, por el precio de la estancia podrían mejorar

2026-02-14 • via Nuitee
L
LAURA AMPARO • family_with_children • mx
8
NO ESTUVO MAL, PUDO SER MEJOR LA EXPERIENCIA
Pros:

no consumí ningún alimento ahí

Cons:

No sirvió un elevador durante toda la estancia.

2026-02-10 • via Nuitee
L
Lopez • family_with_children • mx
8
Demasiados animales
Pros:

La cama, almohadas

Cons:

Muchos perros, no habia plancha y tardaron muchísimo en llevar una, cuando por fin la llevaron no servía,
Con respecto a los perros, había más animales ( perros y gatos en elevador que personas.
Estuvo 2 o 3 días descompuesto 1 elevador

2026-01-30 • via Nuitee
F
Felipe • solo_traveller • mx
10
Pros:

Me gustó y lo recomiendo todo bien

Cons:

Todo bien

2026-01-27 • via Nuitee
G
guerrero • couple • mx
6
Grus
Pros:

Muy inpwrsonal

Cons:

El desayuno siempre lo mismo

2026-01-27 • via Nuitee
E
enrique • family_with_children • mx
10
Pros:

La vista y lugar

2026-01-23 • via Nuitee
R
RODOLFO • family_with_children • mx
10
Pros:

Ubicación y desayuno buffete.

Cons:

Temperatura de la alberca.

2026-01-21 • via Nuitee
E
Eysyn Hower • extended_group • ni
10
2026-01-20 • via Nuitee
A
ALEJANDRO • couple • mx
10
2026-01-19 • via Nuitee
A
Antonio • family_with_children • us
10
Excellent
Pros:

Breakfast we're good rooms very comfortable

2026-01-19 • via Nuitee