Golden Palace Hotel Ambon

Hotels
•
Independent
9.2 (5 reviews)
Jalan Cendrawasih No 32, Ambon, Maluku, 97582 , Ambon , ID
62-62911321668

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Facilities

Full-service spa
Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Elevator
Free newspapers in lobby
Full-service spa
See all facilities

Review Highlights

Pros:
Helpful staff
Pool area
Cons:
Dirty shower
Worn facility
Poor air conditioning
Uninviting amenities

Categories

Cleanliness
8.12
The shower stall was dirty, and there was mold in the grout and on the ceiling.
Service
10
Staff was helpful, providing good service despite the hotel's shortcomings.
Location
10
Room had a window but faced a balcony; average location.
Room Quality
8.12
Room was worn and had a poor view; air conditioning was feeble.
Amenities
9.12
The pool was uninviting yet the only redeeming feature of the hotel.
Value for Money
8.62
Not worth the exceptional rating advertised due to overall deterioration.
Food and Beverage
10
Standard quality for this hotel tier.
Overall Experience
9.62
Not as expected; overall disappointing experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 21:58

Property Description

Welcome to Golden Palace Hotel Ambon, where comfort meets elegance in the heart of Ambon!

Indulgent Spa Treatments
Pamper yourself at our full-service spa, offering a range of rejuvenating treatments designed to help you unwind and relax.

Dining Delights
Savor delicious meals at our on-site restaurant or grab a quick bite at the snack bar/deli, giving you the perfect dining options whether you're in the mood for a leisurely meal or a casual snack.

Convenient Amenities
Enjoy complimentary wireless internet access, 24-hour concierge services, and hassle-free dry cleaning, ensuring you have everything you need for a stress-free stay.

Experience the vibrant culture and breathtaking beauty of Ambon at Golden Palace Hotel. Book your stay today!

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Covid

    Guests must provide proof of COVID-19 vaccination

  • General

    Cashless transactions are available

  • Health & Safety

    Guests must provide health documentation

See all policies

Location

Guest Reviews

9.2
Based on 5 reviews
Cleanliness: 8.12
Service: 10
Location: 10
Room Quality: 8.12
Amenities: 9.12
Value for Money: 8.62
Food and Beverage: 10
Overall Experience: 9.62
H
Hui Hong
2
Don’t be misled by their rating. Avoid!
Pros:

The hotel was nowhere near its exceptional rating. It was worn in every aspect. The aircon was feeble, shower stall was dirty, grout was lined with mold. Ceiling was also moldy. Though my room had a window, it was facing someone’s balcony less than 5 meters away. The pool was uninviting but the only redeeming feature of the hotel. Staff was helpful though.

2025-09-10 • via Nuitee
L
Laurel
10
Pros:

Beautibull rooftop pool, patio and bar

2025-01-29 • via Nuitee
A
Alexandre
8
Pros:

Hotel is overall nice but my room didn't have any windows. Staff was nice and helpful.

2024-10-24 • via Nuitee
K
Karolina
8
Pros:

The best part about the property was the rooftop pool

2024-02-05 • via Nuitee
A
Alvaro
10
Pros:

Muy buen hotel con una piscina maravillosa y un personal extremadamente servicial. El único pero la peste a tabaco que entra cuando se enciende el aire acondicionado.

2023-11-26 • via Nuitee