Holiday Inn Express Melbourne West by IHG

Hotels
•
Holiday Inn Express
9 (1444 reviews)
2255 Coastal Lane , Melbourne , us
+1 321-345-4186

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast variety
Friendly staff
Cons:
Inconsistent service
Elevator issues

Categories

Cleanliness
8.39
Guests noted that the cleaning staff were kind and did their job well, though there were mentions of issues with room freshness.
Service
9.36
Positive sentiments regarding the front desk and overall staff interactions were noted, despite some issues with rudeness from specific staff members.
Location
8.9
The hotel is in a good area, though it can be busy, which some guests found overwhelming.
Room Quality
9.35
Guests frequently enjoyed the comfort and quality of the rooms, commenting on their cleanliness and quietness.
Amenities
8.38
Facilities are generally well-regarded, but some were disappointed by missing items during their stay.
Value for Money
9.34
Overall, guests felt the hotel provided good value, with affordable prices and quality amenities.
Food and Beverage
8.89
Breakfast options were well received, though some suggested improvements.
Overall Experience
9.36
The majority of guests expressed a desire to return, reflecting a generally positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:27

Property Description

Modern Amenities
Holiday Inn Express Melbourne West, an IHG Hotel offers a range of modern amenities including free WiFi, a fitness centre, and a hot tub for guests to relax and unwind.

Delicious Dining Options
Guests can start their day right with a buffet or American breakfast offered by the hotel, ensuring a satisfying and tasty meal to kickstart their adventures in Melbourne.

Convenient Business Facilities
For business travelers, the hotel provides a business centre equipped with a fax machine and photocopier, catering to all professional needs during their stay.

Book your stay at Holiday Inn Express Melbourne West, an IHG Hotel for a perfect blend of comfort and convenience during your visit to Melbourne!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLB

Location

Guest Reviews

9
Based on 1444 reviews
Cleanliness: 8.39
Service: 9.36
Location: 8.9
Room Quality: 9.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
L
Leslie • extended_group • us
9
Clean, conformable, feels remote.
Pros:

Decent hot breakfast, friendly staff, clean rooms.

Cons:

Location was odd. It was surrounded by parking lots. Felt like staying in a ghost town.

2026-08-08 • via Nuitee
S
Sierra • couple • us
10
2026-08-06 • via Nuitee
S
Sergio • solo_traveller • us
10
Pros:

Limpieza y organización

Cons:

Piscina un poco pequeña

2026-08-04 • via Nuitee
J
Jill • couple • gb
10
Fab 1 night stay
Pros:

Location
Size of room
Free parking
Pool and hot tub
Free breakfast

2026-08-03 • via Nuitee
J
Jennifer • family_with_children • us
10
We had an awesome stay.
Pros:

It was well kept, location great, staff excellent customer service.

Cons:

There isn’t anything I didn’t like about the property.

2026-08-03 • via Nuitee
S
Shane • solo_traveller • us
10
Fun Fun Fun
Pros:

Everything and everyone was outstanding 👏 👌

Cons:

Had to leave and check out. There is nothing I didn't like about this place.

2026-07-20 • via Nuitee
L
Linda • family_with_children • us
10
I would book again in the area it was a great stat
Pros:

Very clean and very kind staff

Cons:

Nothing

2026-07-20 • via Nuitee
B
Brenda • couple • us
10
2026-07-20 • via Nuitee
M
Mina • solo_traveller • us
10
2026-07-18 • via Nuitee
A
Az-Tech • solo_traveller • us
10
No surprises or hassles. All Expectations met.
Pros:

Car Chargers were present and working. Some IHG Hotels still do not have chargers.

2026-07-17 • via Nuitee
C
Council • couple • us
10
2026-07-12 • via Nuitee
G
Gilliam • solo_traveller • us
10
2026-07-08 • via Nuitee
A
Anny • family_with_children • us
10
2026-07-08 • via Nuitee
D
Dana • solo_traveller • us
10
2026-07-08 • via Nuitee
V
Victoria • family_with_children • us
8
It was a great stay.
Pros:

Everything.

Cons:

Nothing

2026-07-06 • via Nuitee
C
Carol • solo_traveller • us
7
2026-07-06 • via Nuitee
T
Tovany • couple • us
9
Pros:

Breakfast was great

Cons:

One of the doors on the side was always locked at night

2026-07-04 • via Nuitee
T
Tiffany • solo_traveller • us
10
2026-06-28 • via Nuitee
D
Deja • couple • us
10
2026-06-28 • via Nuitee
A
Aquilla • family_with_children • us
10
Pros:

The rooms were clean and comfortable. I enjoyed the view because I was able to watch the sunset. The were plenty breakfast selections. I was pleasantly surprised that the coffee machine made pretty good coffee.

Cons:

The only critique I have is that on one of the days during breakfast, the table area had not been cleaned. This is a minor detail that does not change my perspective on our stay. I would definitely stay again if there was a need.

2026-06-28 • via Nuitee