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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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Luggage storage
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Fishing
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Cycling
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Bar
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Fax/photocopying
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Horse riding
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Meeting/banquet facilities
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Canoeing
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Special diet menus - on request
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Kid meals
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Outdoor furniture
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Picnic area
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Wine/champagne
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Pet bowls
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Walking tours
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Breakfast takeaway containers
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Bike tours
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Live music/performance
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Temporary art galleries
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Pub crawls
Review Highlights
Categories
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Property Description
Charming Riverside Hotel in Llangollen Town Centre
Riverside Views and Modern Comforts: Enjoy picturesque views of the River Dee from your room while indulging in modern amenities like free Wi-Fi and parking.
Delightful Dining Experience: Savor home-cooked meals at the original Georgian restaurant overlooking the gardens and river, with a special bar menu that changes frequently.
Live Entertainment: Experience lively evenings with popular rock and roll on Saturdays and soothing jazz on the first Sundays of the month.
Ready to experience the perfect blend of history and comfort at The Hand Hotel?
Please note that the rooms are located on upper-level floors with no elevator access.
When booking for more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People no matter the age stay for £30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Central and pretty location right by the river
No air con and stayed during heatwave!
Birra morretti
Didnt give me 300ft square room. Had a small room in the attic and it was sot hot
The location. Central to Llangollen, lovely view of the church yard. Location was the only thing going for the hotel. Never felt less welcome booking into a place and everything was just a bit dirty and could have done with some love.
Very grumpy staff. We visited in a heat wave so maybe this accounted for their grumpiness but my head was bitten off by the receptionist when we popped in before check in time to see if it was OK to park in the car park which had to be paid for. As there was a payment required not sure why I checked just courtesy. Really naffed off I had booked through Booking.com and barked instructions at me. At that point I wanted to turn around but actually not rich enough to lose the cancellation fee. Parked the car spent a lovely day in Llangollen and returned to check in much later in the day. Different receptionist equally grumpy that she had to go through a pile of invoices for people that had booked via booking.com. Only thing else she had to say was to pay for parking. I didn't as we had already done it but shouted me back to say pay for parking and indicated the machine. Explained I had already done so earlier. Our room was on the top floor - no lift but was aware of this however handrails sticky and non existent on some parts of the stairs. Bedding clean but the rest of the room and bathroom could have done with a lot of TLC (wall paper coming away from the walls, odd assortment of furniture, cracks in the bathroom lino). Standard tea/coffee facilities but two cups one spoon which didn't end the world was slightly annoying and summed up our stay. Had a cold shower and left. Returned to sleep. Repeated the second day but this time thought we would have a drink and sit outside before going for a shower. Waited the length of 2 songs for a bar man to arrive. I could see him outside smoking not sure if he could see me but if he did he didn't care - came in and said he had needed a bit of air (which was apparent later when he was round the back hacking up a lung) as it had been manic. Have stayed at similar ranked hotels which could do with bit of updating in terms of decoration but they were clean and the staff amazing.
Location
Heat
Nice hotel in the centre of town beer garden/terrace by the river.
Nothing, everything was good.
The outside river view bar was lovely.
Good location
In need of an upgrade, lovely building but decor is looking shabby
The staff where very friendley
Its a nice place to stay and bus service is very good
Location, dining room, good breakfast
Reception initially unattended.
Young staff member who eventually appeared totally disinterested and unwelcoming. Needs to be sent on customer services skills training
Shower was weak.
the food was excellent the area around the hotel brings it in on itself lovely area
there was no room when on toilet as being prodded with toilet roll holder bed was rock hard not good for someone with bad joints couldn't lock door when in room handle was loose bits of debris behind units carpets smelt musty/stained could do with either changed or professionally cleaned
Noting
Everything
The breakfast was good
The room was not clean had dust and spider webs all over the shower rail was rusty the staff was unpleasant it need painting the window frames were broken
The beer garden was nice, hotel was within walking distance to the amenities.
The parking at the hotel we had to pay 8 pound a night which we think is a bit of a rip off.
Location excellent.loved being next to the river.
Breakfast amazing.
Rooms are a bit dated.our room extremely hot and could not open window.
Friendly staff very helpful
Top floor room with no lift. Staff did carry our bags up a down
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