The Hand Hotel Llangollen by Compass Hospitality

Hotels
•
Compass Hospitality
7.9 (2507 reviews)
Bridge Street , Llangollen , gb

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Needs cleaning
Room quality issues
Poor shower pressure

Categories

Cleanliness
6.86
Multiple reviews mentioned that the hotel needs cleaning and work done on the property.
Service
8.83
The staff received positive feedback for being friendly and helpful.
Location
9.37
The location was frequently highlighted as excellent and convenient.
Room Quality
6.82
Several guests noted that rooms were small, tired, and needed modernization.
Amenities
7.85
Amenities were mentioned positively, but some issues with Wi-Fi and decor were noted.
Value for Money
7.31
Guests felt that certain aspects, like room quality, did not match the price.
Food and Beverage
8.36
Breakfast and New Year’s Eve meal were mentioned positively, though some meals were criticized.
Overall Experience
7.83
Guests had a mix of positive and negative experiences, balancing out to a moderately favorable review.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:18

Property Description

Charming Riverside Hotel in Llangollen Town Centre

Riverside Views and Modern Comforts: Enjoy picturesque views of the River Dee from your room while indulging in modern amenities like free Wi-Fi and parking.

Delightful Dining Experience: Savor home-cooked meals at the original Georgian restaurant overlooking the gardens and river, with a special bar menu that changes frequently.

Live Entertainment: Experience lively evenings with popular rock and roll on Saturdays and soothing jazz on the first Sundays of the month.

Ready to experience the perfect blend of history and comfort at The Hand Hotel?

Important information:

Please note that the rooms are located on upper-level floors with no elevator access.

When booking for more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 2507 reviews
Cleanliness: 6.86
Service: 8.83
Location: 9.37
Room Quality: 6.82
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 7.83
K
Karen • couple • gb
10
Fantastic stay only 1 night but enjoyed every minute, I’ve booked my daughter in for next Saturday
Pros:

So relaxed

2026-07-10 • via Nuitee
S
Sarika • family_with_children • gb
5
No fan, charged the parking. It doent matter from where you book your hotel is booked
Pros:

breakfast was good spread

Cons:

They told because you have used booking,com then you have to pay for the parking. I mean the prices at booking.com was expensive then the direct booking for hotel. Even though we were guest at the hotel we paid for 2 full days parking. There was no fan even on request, all the 3 days we asked and they couldnt give on any day. I couldnt sleep at all any of the nigts and hence had massive headache, I would not book it again

2026-07-10 • via Nuitee
G
Gjergji • solo_traveller • ca
6
Pros:

Location

2026-07-10 • via Nuitee
A
Angela • couple • gb
6
Okay but would not stay there again.
Pros:

Very run down.. pipe behind toilet rusting. Window ledge rotting. Bulbs missing or faulty from lighting. Fantastic view comfortable bed. Windows need replacing and building needs updating

Cons:

Walk in shower . Faulty light bulbs replaced and new windows.

2026-07-10 • via Nuitee
G
Graeme • couple • au
2
Very disappointing.
Pros:

The location

Cons:

This was the 25th hotel we have stayed in on our holiday. It was at the top end of cost for the facilities we had. The room was not great, squeaky floors, shower had no pressure and hot water that was dangerously hot, toilet took forever to flush. We would not recommend this hotel at prices they are charging.

2026-07-09 • via Nuitee
K
Kim • solo_traveller • gb
5
Pros:

Location

Cons:

Hotel was quite dirty in places, staff could of been a bit more friendly.

2026-07-09 • via Nuitee
C
Christine • solo_traveller • gb
9
Clean, comfortable hotel. Conveniently situated and with parking available.
Pros:

Parking available. Clean, good sized room. Nice shower, comfortable beds and good breakfast.

Cons:

Would have been nice to get a double bed, but only singles available when we booked. No biscuits with the room refreshments. Only tea and coffee.
Food wasn't being served on Monday evening, but plenty of other places to choose from. We ate at Dee Side. Highly recommend.

2026-07-08 • via Nuitee
G
Gillian • couple • gb
8
2026-07-08 • via Nuitee
M
Martin Dennett • extended_group • gb
5
Bowling for Soup were excellent. Can't say the same about the hotel.
Pros:

Location was good.

Cons:

Parking was very busy and difficult to access.
Very expensive for such a dated hotel. £200 per night. I believe it's called scalping.
Brakfast not included so can't comment on that.

2026-07-08 • via Nuitee
J
JOHN • solo_traveller • gb
7
2026-07-07 • via Nuitee
T
Thomas • couple • gb
7
Overall ok
Pros:

Breakfast was good,location was excellent

Cons:

Shower in room didn’t work

2026-07-07 • via Nuitee
E
Edwin Dexter • solo_traveller • gb
10
2026-07-07 • via Nuitee
M
Melanie • solo_traveller • gb
8
Charming hotel
Pros:

great location, right in the centre of the town. the bed was comfy and the room felt peaceful. The staff were friendly and helpful.

Cons:

The hotel is slightly dated and there are a lot of stairs so just be aware when u are booking

2026-07-06 • via Nuitee
J
Joanne • couple • gb
10
Fantastic hotel and we had a great time
Pros:

Excellent location and the beer garden was a great addition especially with the weather being nice. Staff very helpful and knowledgeable.

Cons:

There are a lot of stairs to the rooms and no lift.

2026-07-06 • via Nuitee
R
Ruth • couple • gb
4
Pros:

The location was great.

Cons:

It was very expensive and very dated.

2026-07-06 • via Nuitee
A
Aileen • extended_group • au
8
Pros:

Location

2026-07-05 • via Nuitee
D
Dawn • couple • gb
8
2026-07-05 • via Nuitee
Z
Zac • couple • gb
10
Lovely hotel and breakfast very good
Pros:

We stayed for 3 nights bed and breakfast. The breakfast was very fresh and very tasty. This hotel is lovely and based in the centre of Llangollen. We were able to walk to all the main attractions pubs and restaurants. We parked our car in the hotel carpark for an additional fee but it was worth it. We loved walking along the river Dee and the canal.

2026-07-04 • via Nuitee
D
Drew • solo_traveller • gb
5
Pros:

Location

Cons:

Not good value for money

2026-07-04 • via Nuitee
P
Peter • couple • gb
2
. Standards have fallen with new owner.
Pros:

Location good. Parking fee expensive

Cons:

Breakfast dire.

2026-07-04 • via Nuitee