Sleep Inn Big Spring North I-20

Hotels
•
Sleep Inn
8 (264 reviews)
306 NE 12th Street, Building A , Big Spring , US
+1 432-348-9213

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Family rooms
Lift / Elevator
Laundry
Express check-in/check-out
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Review Highlights

Pros:
Friendly, helpful staff
Good location near dining and highway
Comfortable beds and quiet rooms
Some good breakfasts when available
Staff held lost items / attentive front desk
Convenient power outlets and charging locations
Cons:
Recurring cleanliness issues (dirty bathrooms, uncleaned rooms, stained towels)
Inconsistent breakfast availability and limited options
Spotty or no Wi‑Fi on higher floors
Pool out of service / no water
Some rooms feel cramped or show wear (old furniture, cracked tiles)

Categories

Cleanliness
6.5
Multiple reports of poor cleanliness: unclean bathrooms, stained towels, hair and dirty washcloths left, and some guests reported rooms not cleaned during their stay; a few guests noted rooms smelled clean and were comfortable.
Service
9.5
Staff repeatedly described as friendly, helpful and attentive (held lost items, helpful recommendations, sweet evening clerk); minor service issues noted (desk too chatty, front desk didn't step in for breakfast) but overall strong service sentiment.
Location
9
Frequently called out as a strong point: close to dining and major highway, convenient for travelers; one comment about route orientation but generally praised.
Room Quality
8.5
Many guests reported comfortable beds, spacious and well-appointed rooms; however a subset described cramped rooms, old furniture and worn bathrooms—overall generally comfortable with some variability.
Amenities
7
Mixed/weak amenities: reliable complaints about breakfast timing/availability, pool out of water, spotty Wi‑Fi on some floors; positives include good charging outlets and basic amenities when functioning.
Value for Money
8
Described as fair to average by some guests; overall seen as decent value given location, comfortable beds and helpful staff.
Food and Beverage
7.5
Breakfast experiences varied widely: some guests praised good hot items (eggs, sausage, waffles), others reported no attendant, limited options, or ran out of food—inconsistent F&B delivery.
Overall Experience
8
Generally pleasant, quiet and comfortable stays with friendly staff and good location, but marred for some by cleanliness and breakfast/amenity shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Welcome to Sleep Inn in Big Spring!

Convenient Amenities: Enjoy our fitness centre, shared lounge, and family rooms for a comfortable stay.

Business-Friendly: Benefit from our business centre and vending machines with snacks and drinks.

Helpful Service: Our reception provides area information for easy exploration.

Experience convenience and comfort at Sleep Inn. Book now for a delightful stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAF

Location

Guest Reviews

8
Based on 264 reviews
Cleanliness: 6.5
Service: 9.5
Location: 9
Room Quality: 8.5
Amenities: 7
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
N
Nina • family_with_children • de
7
Pros:

Die Lage war ok!!! Für ein Zwischenstopp hat es vollkommen gereicht.

Cons:

Der Herr an der Rezeption war leider nicht so freundlich, vielleicht hatte er einen schlechten Tag. Das war der erste amerikanische Person auf unserer Reise, die nicht so freundlich war.

2026-11-05 • via Nuitee
M
Maria • couple • us
6
Pros:

The stay was pleasant both days and the evening front desk clerk was very sweet and very helpful suggesting where to eat etc.

Cons:

1st room assigned, door would not open so had to be switched to another room in a different floor. As for breakfast for the 1st morning, it was descent, not much options and the second morning there was NO breakfast person so nothing was available. I was shocked that the front desk didn't step in to make it since it was a Sunday and a lot of ppl where wanting breakfast before heading out.

2026-10-29 • via Nuitee
B
Berthaq • family_with_children • us
10
Pros:

I liked how clean it was, the staff was very kind. She made sure we had a good stay.

Cons:

It was a little strange getting heading west on I- 20 but we made it.

2026-10-27 • via Nuitee
K
Katherine • solo_traveller • fr
6
2026-10-23 • via Nuitee
M
Michelle • solo_traveller • us
10
2026-10-21 • via Nuitee
P
Priscilla • family_with_children • us
5
Cons:

Water issues

2026-10-19 • via Nuitee
L
Lesley • solo_traveller • us
7
Cons:

The desk staff was too chatty.

2026-10-17 • via Nuitee
J
James • solo_traveller • us
10
I was very pleased and satisfied with my choice of Sleep Inn as my overnight lodging option.
Pros:

The continental breakfast was more than I expected, good scrambled eggs, sausage patties, orange and apple juice, waffles and a choice of cold cereals. I didn’t answer the bonus about recommending to “travelers with pets” as I didn’t know if it was or wasn’t allowed. An amenity not many comment as a real bonus is the light fixtures with an accessible on/off switch and the feature to plug in accessories like phones, lap tops and iPads to charge or use.

2026-10-16 • via Nuitee
M
Marla • couple • us
7
2026-10-15 • via Nuitee
A
Adeel • family_with_children • us
5
Average
Pros:

Fair to average

Cons:

No hot breakfast, just snakes, coffee was very average

2026-10-12 • via Nuitee
J
Julie • couple • us
9
Would stay there again.
Pros:

Very nice breakfast!

Cons:

Bathroom not as clean as I’d like it to be.

2026-10-10 • via Nuitee
B
Barry • solo_traveller • us
10
2026-10-08 • via Nuitee
M
Maurice • extended_group • nl
7
2026-09-13 • via Nuitee
K
Kati • couple • us
8
2026-09-10 • via Nuitee
S
Sutton • solo_traveller • au
8
2026-09-06 • via Nuitee
P
Patricia • couple • us
9
Pros:

The breakfast was great.

2026-09-03 • via Nuitee
R
Rokia Boubacar • couple • fr
6
Il y’a pas eut de nettoyage de ma chambre durant tout mon séjour
Pros:

La chambre était confortable

Cons:

La propreté est à revoir
Ma chambre n’a pas été nettoyé durant tout mon séjour

2026-09-03 • via Nuitee
L
Lynn • couple • us
3
Never again!
Pros:

Nothing!
However, the staff was friendly.

Cons:

This place needs a facelift. The rooms are cramped; furniture is old; the bathroom was awful…towels were no longer white, cracked tiles, disgusting bathtub, no internet…etc.

2026-08-31 • via Nuitee
Z
Zamora • couple • us
6
Cons:

That it was very hot in the room

2026-08-31 • via Nuitee
R
Ralph Roger • solo_traveller • us
6
Pros:

Location.

Cons:

Bathroom have hairs from previous occupants and shower head looks dirty. Didnt have energy to raise it as I was tired from all day drive. No wifi on 3rd floor and I cannot connect my Netflix to their tv.

2026-08-29 • via Nuitee