Valsana Hotel Arosa - Small Luxury Hotels of the World

Hotels
9.6 (503 reviews)
Oberseepromenade 2 , Arosa , ch

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful decor
Excellent spa
Cons:
Small pool
High pet fees

Categories

Cleanliness
9.68
Rooms like always very clean and beautiful.
Service
9.85
Very friendly staff who are attentive and professional.
Location
9.69
Practical location close to the train station and lake.
Room Quality
9.64
Beautifully decorated with a high-quality design that combines comfort and elegance.
Amenities
9.47
Well-equipped spa area and good breakfast options.
Value for Money
9.13
A bit pricey for certain items, but overall worth the experience.
Food and Beverage
9.58
Delicious food, with a great breakfast and exceptional restaurant.
Overall Experience
9.75
Extraordinary hotel with great amenities and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:51

Property Description

Panoramic Views and High Altitude Location
The 4-star Superior Valsana Hotel Arosa, nestled at 1800 metres altitude, offers breathtaking panoramic views of Obersee lake and the mountains.

Sports and Wellness Facilities
Indulge in a range of sports and wellness facilities at the Valsana Hotel Arosa, ensuring a rejuvenating stay for all guests.

Convenient Amenities and Services
With the convenience of skiing to the hotel's front door, easy access to lifts via local bus, and on-site arcades with various shops and services, your stay at Valsana Hotel Arosa promises both comfort and ease.

Book now for an unforgettable mountain retreat at Valsana Hotel Arosa!

Important information:

Please note that the hotel offers free transfers from and to Arosa Train Station. Guests wishing to make use of this service are kindly requested to inform the hotel in advance about their arrival time.

The Swiss "Postcard" is accepted as a method of payment.

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Sep 13, 2026 until Thu, Dec 3, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Location

Guest Reviews

9.6
Based on 503 reviews
Cleanliness: 9.68
Service: 9.85
Location: 9.69
Room Quality: 9.64
Amenities: 9.47
Value for Money: 9.13
Food and Beverage: 9.58
Overall Experience: 9.75
H
Helga couple ch
9
2026-08-28 via Nuitee
T
Thomas couple be
10
2026-08-26 via Nuitee
I
Iuliia family_with_children ch
9
Nice hotel to stay in Arosa
Pros:

Very friendly stuff, nice location, comfortable and chic rooms

Cons:

-

2026-08-26 via Nuitee
C
Corinne solo_traveller ch
10
2026-08-25 via Nuitee
D
Dominik family_with_children de
9
Tolles Hotel eine echte Empfehlung
Pros:

Tolles Zimmer sehr zuvorkommendes Personal

2026-08-25 via Nuitee
I
Ingrid Friedli solo_traveller ch
9
Pros:

Die Zimmer sind wunderschön und gemütlich. Die Launge und das Restaurant sehr schön. Das Frühstück war fantastisch.
Spa und Pool toll.

2026-08-24 via Nuitee
L
Lynsey couple gb
10
Great modern hotel in a perfect location!
Pros:

Location is perfect over looking the lake and not far from all the ski lifts. Facilities are great and the hotel is very clean and modern. Staff are extremely friendly and always helpful. Really enjoyed our stay.

Cons:

No aircon but you can leave the window / door open as it’s very quiet.

2026-08-23 via Nuitee
D
Daniele solo_traveller ch
9
Rilassante!
Pros:

La posizione, l’Arosa card, la camera particolare ma bella.La Spa molto bella. Le lenzuola morbide e fresche, letto comodo. Colazione buona ma poca scelta.

Cons:

Il ristorante per la cena, carino e buono ma un po’ sovrastimato, con poca scelta.

2026-08-21 via Nuitee
J
Juan couple ch
10
Top
Pros:

Gutes Essen, super Service und wunderschön eingerichtet

Cons:

-

2026-08-21 via Nuitee
E
Eleonora couple ch
9
Excellent
Pros:

Everything! Except the bed, too stiff for me.

Cons:

Bed

2026-08-21 via Nuitee
1
1TravellersJoy Family Canton of Vaud
8
Great staff. Disappointing food.
Pros:

First, I commend all the staff for their helpfulness, especially the restaurant manager who went above and beyond to understand and empathise. Nothing was too much trouble. The check in process was laborious after a complicated journey. I feel that the parking situation could have been better explained on arrival as that added to my stress. I filled in my allergies in the box at check in but these were not transmitted to the restaurant staff. I found breakfast disappointing and had to buy my own cornflakes as there were no gluten free options. I asked for bacon, tomatoes and sausages for breakfast and was told that these were only available as part of an omlette - considering I am allergic to eggs I found this somewhat limiting. There was no cottage cheese or rice milk. We asked for a large cup of decaff coffee but only received a half full cup. I feel that the labels on the buffet food should be in English and German. The service was somewhat slow at dinner. Twice we were brought an incorrect meal. I had the beef ribs one evening which were inedible as they were all greasy fat with no meat. There are not many options for dessert for wheat, egg, cheese and gluten allergies. Overall the food was disappointing and not great quality. Arosa is beautiful. Our apartment was very comfortable, especially the beds. It is great that dogs are so welcome. The grandchildren had great fun in the pool. I would visit again and hope the food and restaurant service improve.

2026-08-20 via Tripadvisor
S
Serguei couple ch
10
2026-08-20 via Nuitee
S
Shayma couple ae
10
Can’t wait to visit it again
Pros:

We truly enjoyed our stay, and it was an exceptional experience from start to finish. The hotel is very elegant, and what we loved most was the beautiful interior design. The natural wooden furniture gave the entire place a warm atmosphere that blended perfectly with the surrounding mountains and nature.

We stayed in a Panorama Room with a lake-view balcony, and the view was absolutely breathtaking. It was a unique experience and definitely one we would love to repeat.

The spa and all the facilities were excellent, and we also appreciated the convenient underground parking provided by the hotel.

The room was spacious and comfortable, and the bathroom was large, spotless, and well-designed.

The breakfast was delicious, and we especially loved the café located just below the hotel. Overall, it was the perfect place for relaxation, comfort, and a memorable getaway.

Cons:

Nothing

2026-08-18 via Nuitee
B
Boris family_with_children ch
9
Very comforable stay in Arosa
Pros:

Fantastic place in Arosa to stay as a family. Very comfortable location and good facilities. Staff was fantastic and supported us with all requests and questions. Very clean and nicely styled rooms and common areas. Overall feeling was very solid. We will happily come back.

Cons:

Breakfast was tasty, but offering could have been a bit broader to match overall feeling of the hotel (that was very good).
Additional EV chargers for indoor parking would have been appreciated to avoid queue, considering flat rate for charging.

2026-08-17 via Nuitee
L
Laura solo_traveller ch
9
2026-08-17 via Nuitee
D
Damaris couple es
10
Amazing! Would go back any day 🥰🥰
Pros:

It was gorgeous! Amazing bed, super spacious room and clean.

Cons:

Maybe too many people in the pool, but it was fine

2026-08-17 via Nuitee
I
Ivo couple ch
10
2026-08-16 via Nuitee
A
Adrian couple ch
8
Perfekt!!!
Pros:

Sehr schön und geschmackvoll eingerichtet. Gratis Zimmer Upgrade erhalten.

Cons:

Der Pool dürfte etwas grösser sein.

2026-08-16 via Nuitee
E
Elsi solo_traveller ch
10
2026-08-16 via Nuitee
K
Katharina couple at
10
Sehr empfehlenswert. Alles hat großartig geklappt. Einfach spitze.
Pros:

Personal super freundlich und professionell, Ausstattung top, super sauber, ruhig, großzügig,

2026-08-14 via Nuitee