Valsana Hotel Arosa - Small Luxury Hotels of the World

Hotels
9.6 (388 reviews)
Oberseepromenade 2 , Arosa , ch

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful decor
Excellent spa
Cons:
Small pool
High pet fees

Categories

Cleanliness
9.68
Rooms like always very clean and beautiful.
Service
9.85
Very friendly staff who are attentive and professional.
Location
9.69
Practical location close to the train station and lake.
Room Quality
9.64
Beautifully decorated with a high-quality design that combines comfort and elegance.
Amenities
9.47
Well-equipped spa area and good breakfast options.
Value for Money
9.13
A bit pricey for certain items, but overall worth the experience.
Food and Beverage
9.58
Delicious food, with a great breakfast and exceptional restaurant.
Overall Experience
9.75
Extraordinary hotel with great amenities and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:51

Property Description

Panoramic Views and High Altitude Location
The 4-star Superior Valsana Hotel Arosa, nestled at 1800 metres altitude, offers breathtaking panoramic views of Obersee lake and the mountains.

Sports and Wellness Facilities
Indulge in a range of sports and wellness facilities at the Valsana Hotel Arosa, ensuring a rejuvenating stay for all guests.

Convenient Amenities and Services
With the convenience of skiing to the hotel's front door, easy access to lifts via local bus, and on-site arcades with various shops and services, your stay at Valsana Hotel Arosa promises both comfort and ease.

Book now for an unforgettable mountain retreat at Valsana Hotel Arosa!

Important information:

Please note that the hotel offers free transfers from and to Arosa Train Station. Guests wishing to make use of this service are kindly requested to inform the hotel in advance about their arrival time.

The Swiss "Postcard" is accepted as a method of payment.

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Apr 6, 2026 until Fri, Jun 19, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for CHF 45 per person per night when using an existing bed.
    Children from 4 years old to 11 years old stay for CHF 45 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 97 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

9.6
Based on 388 reviews
Cleanliness: 9.68
Service: 9.85
Location: 9.69
Room Quality: 9.64
Amenities: 9.47
Value for Money: 9.13
Food and Beverage: 9.58
Overall Experience: 9.75
R
Remo couple ch
9
ist einfach nur zu empfehlen
Pros:

sehr gut

Cons:

nichts

2026-02-12 via Nuitee
E
Eli couple be
10
Pros:

Very friendly staff and accommodating. We were very pleased that they let us check in early, a few hours before official check in. The room is very nice and spacious, tons of cupboard space, super clean, super comfortable beds. The pool is beautiful and overlooking a spectacular view of the snowy sunny mountains.
Would definitely come again.

2026-02-12 via Nuitee
F
Frank couple ch
9
2026-02-11 via Nuitee
M
Monica family_with_children ch
9
Freundlichkeit und Gemütlichkeit im Hotel, kombiniert mit perfektem Skifahren in Arosa.
Pros:

Besonders gefallen hat uns die Möglichkeit, auch bei schlechtem Wetter den Wellnessbereich zu nutzen. Das Restaurant ist hervorragend: Das Frühstück ist wirklich ausgezeichnet, und auch das Abendessen ist spektakulär. Es werden feine, regionale Gerichte angeboten. Insgesamt ist alles sehr, sehr schön. Das Personal ist ebenfalls äußerst freundlich – man merkt, dass hier gut ausgebildete Menschen arbeiten.

Cons:

Die Mittelstation ist etwas weiter entfernt. Es gibt zwar eine nahe Bushaltestelle, jedoch ist man auf die Buszeiten angewiesen.

2026-01-30 via Nuitee
A
Aspasia couple ch
10
It was our second time at Valsana Hotel, one of the best hotels in Arosa. Could not recommend more!
2026-01-26 via Nuitee
M
Maria couple ch
8
2026-01-26 via Nuitee
M
Mohamed couple gb
9
2026-01-23 via Nuitee
T
Tebohf Solo travel
2
Worst experience
Pros:

My experience at the Valsana Hotel has been totally disappointing. Despite canceling the reservation 7 days before, just by exceeding the deadline by 8 hours ( due to timezones), I was charged 100% of the stay. I tried to contact them in various ways, both by email and by phone, seeking a minimum flexibility, but there was none. This strict policy and the hotel's inflexible attitude show a tremendous lack of consideration for guests, something that does not correspond to today's hospitality world. I would not recommend it at all.

2026-01-22 via Tripadvisor
I
Irina family_with_children de
10
2026-01-19 via Nuitee
E
Esther couple ch
7
War okay - Verbesserungspotential!
Pros:

Lage. Fitness.

Cons:

Personal.

2026-01-16 via Nuitee
A
Andreas couple ch
10
2026-01-14 via Nuitee
W
Wim couple ch
10
2026-01-13 via Nuitee
I
Ilir couple ch
6
2026-01-09 via Nuitee
A
Aleksandra couple ch
10
2025-12-22 via Nuitee
M
MadeLeine family_with_children ch
8
2025-12-22 via Nuitee
V
Vaclav couple cz
9
2025-12-22 via Nuitee
E
Eva couple ch
10
2025-12-20 via Nuitee
A
Adrian couple ch
8
2025-12-11 via Nuitee
A
Anja couple ch
9
2025-12-10 via Nuitee
S
Samuel couple ch
10
2025-12-09 via Nuitee