New Road Hotel

Hotels
8.8 (3602 reviews)
103-107 New Road Whitechapel , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Room Quality
Amenities
Cons:
Service Issues
Location
Value for Money

Categories

Cleanliness
8.3
Very clean, but had issues with heating and noise.
Service
9.3
Some staff were nice, but others were rude and inattentive.
Location
7.8
Location isn’t the best and area around the hotel had limited offerings.
Room Quality
9.8
Nice room style, and the bed was lovely.
Amenities
9.3
Games room and beverage amenities on floors were a nice touch.
Value for Money
8.3
Felt overpriced for the quality offered, especially given room size.
Food and Beverage
8.8
Breakfast was great, but service during it was lacking.
Overall Experience
8.8
Mixed feelings due to pricing versus offered quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:36

Property Description

Luxurious Accommodation in London
New Road Hotel offers a prime location just a 5-minute walk from the Royal London hospital and Whitechapel Crossrail station. Indulge in the convenience of on-site dining at Mr White's Chophouse Restaurant by Marco Pierre White and unwind at the stylish bar.

Modern Amenities for Comfort
Relax in rooms featuring private bathrooms with hot tubs, free toiletries, and hairdryers. Enjoy entertainment on large flat screen Smart TVs and rejuvenate in the refreshing rainfall showers.

Convenience and Entertainment
Benefit from a 24-hour front desk, play billiards, or explore the area with available bike hire. With attractions like Brick Lane and the Tower of London nearby, New Road Hotel is the perfect choice for your London stay.

To experience luxury and convenience in London, book your stay at New Road Hotel now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 3602 reviews
Cleanliness: 8.3
Service: 9.3
Location: 7.8
Room Quality: 9.8
Amenities: 9.3
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.8
M
Maria Eleni • couple • nl
7
2026-05-16 • via Nuitee
N
Noémi • extended_group • hu
8
2026-05-16 • via Nuitee
W
Wenzel • solo_traveller • ca
7
2026-05-16 • via Nuitee
K
Kirsty • couple • gb
9
2026-05-16 • via Nuitee
J
Jordan • solo_traveller • fr
9
2026-05-15 • via Nuitee
L
luc • couple • be
8
2026-05-15 • via Nuitee
C
Christin • solo_traveller • de
7
2026-05-14 • via Nuitee
J
Jack • couple • gb
7
2026-05-14 • via Nuitee
A
Althea • solo_traveller • ca
8
2026-05-13 • via Nuitee
Y
Yassah • couple • gb
10
2026-05-13 • via Nuitee
S
Stephen • solo_traveller • gb
8
Pros:

Great rooms, social space and bar area

Cons:

Turkey bacon and turkey sausages let the breakfast down. Full English breakfast should have an option of quality bacon and pork sausages. Other than that all was good.

2026-05-13 • via Nuitee
J
Jack • solo_traveller • gb
8
2026-05-13 • via Nuitee
S
Solenne • couple • fr
9
2026-05-13 • via Nuitee
S
Siw Erikstad • family_with_children • no
7
Pros:

The hotel was nice and clean. Short walk to Whitechapel underground station so the commute to other areas was short. Liked the gameroom.

Cons:

A bit rough area. No nice cafes or restaurants in the immidate surroundings and the hotel bar closed early.

2026-05-12 • via Nuitee
A
ander • solo_traveller • gb
7
2026-05-12 • via Nuitee
D
David • couple • gb
8
2026-05-12 • via Nuitee
E
Evy Kristin • couple • no
6
Bra hotell med bra beliggenhet
Pros:

Fint hotell med grei beliggenhet. Veldig hyggelig personal som jobbet der og veldig god service😊

Cons:

Frokosten. Den var god, men foretrekker buffet. Her fikk du 5 retter å velge mellom.
Dårlig stråle i dusjen, vanskelig å skylle ut shampoo/balsam hvis du har langt og tykt hår😉

2026-05-12 • via Nuitee
L
Luka • couple • se
10
2026-05-11 • via Nuitee
I
Isabelle • extended_group • fr
3
Bel hôtel mais des améliorations à faire pour un meilleur séjour
Pros:

Le confort du lit
Le petit déjeuner à la carte
La proximité du métro

Cons:

Le bruit , aucune insonorisation avec l’extérieur , rue animée et proche de l’hôpital , Klaxons et sirènes ambulances à gogo
Le quartier
Les jus de fruits du petit dej, en boîte et pas frais , incorrect pour le prix

2026-05-11 • via Nuitee
K
keyshawn • couple • gb
8
The stay was lovely, restaurant and bar are good, free hot chocolate and coffe as well in the games room so felt very co
Pros:

Location was great, room was simple but very nice,

Cons:

Only thing would be maybe the tv has no channels and makes it a bit hard to connect

2026-05-11 • via Nuitee