Novotel Singapore On Stevens

Hotels
•
Novotel
7.9 (1432 reviews)
Orchard District 28 Stevens Road, #01-01 Singapore - 257878 , Singapore , sg

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Children allowed

Facilities

Free beach shuttle
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Good dining experience
Cons:
Cleanliness issues at check-in
Room space could be improved

Categories

Cleanliness
6.93
Some concerns about room cleanliness during check-in.
Service
8.4
Overall, excellent service with attentive staff across multiple reviews.
Location
8.44
Great location, close to transportation and amenities.
Room Quality
7.39
Room was clean and bright, but more space was desired.
Amenities
7.92
Good family-friendly amenities and pool.
Value for Money
7.88
Good value for a family trip.
Food and Beverage
8.43
Excellent food options and dining experience.
Overall Experience
7.8
Overall experience was very good despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:17

Property Description

Modern and Comfortable Accommodation: Unwind in stylish rooms with high-speed Wi-Fi and eco-friendly amenities.

Recreational Facilities: Enjoy the infinity pool, tennis court, and a 24-hour gym for fitness enthusiasts.

Family-Friendly and Business-Ready: Catering to both family and business needs with playrooms, meeting spaces, and ballrooms available.

Book your stay at Novotel Singapore on Stevens for a blend of modern comfort and luxury in the heart of Orchard Road.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for S$ 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1432 reviews
Cleanliness: 6.93
Service: 8.4
Location: 8.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 7.8
L
lee • solo_traveller • my
8
Value for money . Will definitely come back
Pros:

Clean , spacious Room . Breakfast area comfortable. Staff friendly

2026-03-28 • via Nuitee
V
Violet • couple • gb
8
I like everything in that hotel very clean and the staff is very helpfull ..
Pros:

the service are good the facility very clean an have the swimming pool..

Cons:

Everything i like ..

2026-03-27 • via Nuitee
R
Ruben • couple • au
7
2026-03-26 • via Nuitee
A
Akramul • solo_traveller • bd
5
2026-03-23 • via Nuitee
L
Lovejit Singh • family_with_children • au
8
2026-03-22 • via Nuitee
T
Thao • solo_traveller • vn
10
2026-03-18 • via Nuitee
L
Lorraine • solo_traveller • gb
9
I will definitely return there.
Pros:

It was clean, and very nice and friendly.
It was also very modern.

Cons:

I have no complaints other than, it was noisy at the pool, either workmen, but it has to get done sometime, so understand.

2026-03-17 • via Nuitee
I
Irakli • couple • ge
10
2026-03-14 • via Nuitee
R
Rotshidzwa confidence • solo_traveller • za
8
2026-03-13 • via Nuitee
J
Jon • solo_traveller • tw
8
Pros:

Quiet,natural surroundings.pools good gym too.

Cons:

Locations not good.no local shops restaurants or hawker centre.shuttle bus but 1st bus isnt until laler in morning.

2026-03-13 • via Nuitee
T
Tengliat • couple • us
9
Overall a great and comfortable stay with everything and everyone in hotel working efficiently
Pros:

Location, cleanliness, friendly and courteous staff

Cons:

Not enough sofas and chairs in lobby

2026-03-13 • via Nuitee
R
Robert • couple • it
10
2026-03-10 • via Nuitee
N
Nina • family_with_children • hk
10
2026-03-08 • via Nuitee
R
Ravindra • extended_group • in
9
It was good except breakfast additional charges
Pros:

This was ok

Cons:

Though while booking I have included for breakfast, but this was additionally charged for me.

2026-03-07 • via Nuitee
A
Amol • solo_traveller • in
9
2026-03-05 • via Nuitee
A
Amol • solo_traveller • in
9
2026-03-05 • via Nuitee
T
Tran Thi Nhu • family_with_children • vn
7
Pros:

Good location, gym room is quite well equipped, 2 swimming pools, not too crowded. Good breakfast.
I made cancellation for 1 room in the last minute, because one of my team members got sick. They supported me a lot and made free cancellation.

Cons:

Very low service, when we arrived in the afternoon, eventhough it was later than check in time, the rooms were not ready yet. The front desk guide explained that due to high peak in the holiday, they could not clean room in time. We went out and came back at around 6pm, the rooms were still not ready. Finally, after I was very frustrated, the hotel gave me rooms, but with twin beds, not double beds as I requested during booking. I even met a lady who wait until evening but still could not get her room.

2026-02-24 • via Nuitee
D
David • solo_traveller • gb
8
All very good.
Pros:

The staff were all very helpful and friendly.

Cons:

Nothing.

2026-02-24 • via Nuitee
P
Philipp • family_with_children • de
10
Sehr empfehlenswert!
Pros:

Suite
Shuttleservice
Pool
Zimmerservice

Cons:

Der Umzug der Longe aus der zweiten in die 10. Etage.

2026-02-22 • via Nuitee
S
Saken • solo_traveller • kz
10
2026-02-11 • via Nuitee