Novotel Singapore On Stevens

Hotels
•
Novotel
7.9 (1470 reviews)
Orchard District 28 Stevens Road, #01-01 Singapore - 257878 , Singapore , sg
+6564916100

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Good dining experience
Cons:
Cleanliness issues at check-in
Room space could be improved

Categories

Cleanliness
6.93
Some concerns about room cleanliness during check-in.
Service
8.4
Overall, excellent service with attentive staff across multiple reviews.
Location
8.44
Great location, close to transportation and amenities.
Room Quality
7.39
Room was clean and bright, but more space was desired.
Amenities
7.92
Good family-friendly amenities and pool.
Value for Money
7.88
Good value for a family trip.
Food and Beverage
8.43
Excellent food options and dining experience.
Overall Experience
7.8
Overall experience was very good despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:17

Property Description

Modern and Comfortable Accommodation: Unwind in stylish rooms with high-speed Wi-Fi and eco-friendly amenities.

Recreational Facilities: Enjoy the infinity pool, tennis court, and a 24-hour gym for fitness enthusiasts.

Family-Friendly and Business-Ready: Catering to both family and business needs with playrooms, meeting spaces, and ballrooms available.

Book your stay at Novotel Singapore on Stevens for a blend of modern comfort and luxury in the heart of Orchard Road.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for S$ 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1470 reviews
Cleanliness: 6.93
Service: 8.4
Location: 8.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 7.8
M
Marek • solo_traveller • sk
9
2026-07-02 • via Nuitee
J
Jacob • couple • sg
6
2026-07-02 • via Nuitee
A
abdullah • family_with_children • sa
8
مقابل السعر لطيف
Pros:

قريب من البقاله فقط ويوجد شطاف والغرف نظيفه ولكنها صغيره جدا

Cons:

نظافه الغرف والمساحه و

2026-06-29 • via Nuitee
N
NTH • extended_group • vn
10
2026-06-28 • via Nuitee
S
Sowra Ragul • family_with_children • in
7
2026-06-28 • via Nuitee
J
Jin • solo_traveller • us
2
The staff and housekeeping need to be trained on basic hygiene. Yes it is a low range hotel but they’ll end up getting s
Pros:

Easy check in and check out. Good WiFi.

Cons:

Cleanliness. Housekeeping used shower towels to wipe the INSIDE of the toilet bowl and proceeded to use the same towel to wipe the rest of the bathroom. It was beyond unhygienic. I had to ask them to sanitize the bathroom under my supervision and I bought my own shower towels for the rest of the stay.

The location is 30 minutes away by foot or 10 minutes by car to the nearest point of interest. Otherwise you are stuck in the middle of nowhere with very limited dining or entertainment options.

2026-06-25 • via Nuitee
J
Juan • family_with_children • in
5
Na
Pros:

Location

Cons:

Staff were not polite at all at breakfast each day.

2026-06-21 • via Nuitee
X
Xavier • couple • us
9
Efficient
Pros:

The staff

Cons:

Reachability and response to queries before arrival was bad

2026-06-14 • via Nuitee
S
Siok Wong • solo_traveller • my
9
2026-06-12 • via Nuitee
I
Ika • couple • id
8
2026-06-09 • via Nuitee
G
Gareth • couple • sg
9
Pros:

Great location behind Orchard, Novotel stevens offers a good alternative to the crowded choices in Orchard Road area.

Cons:

Nil

2026-06-09 • via Nuitee
L
Liu • solo_traveller • sg
10
2026-06-07 • via Nuitee
Z
Zura • solo_traveller • sg
8
2026-06-03 • via Nuitee
M
Masood • family_with_children • my
10
2026-06-01 • via Nuitee
T
Tesfay • family_with_children • sa
10
2026-05-31 • via Nuitee
I
Ishita • family_with_children • in
8
2026-05-29 • via Nuitee
L
LAOUDI • couple • fr
10
Pros:

Etablissement propre et confortable. Personnel disponible et accueillant.

2026-05-28 • via Nuitee
H
Han Thaw • couple • sg
10
2026-05-28 • via Nuitee
A
adilbish • family_with_children • mn
1
very bad for me
Pros:

bad

Cons:

not good

2026-05-27 • via Nuitee
C
cong tin • family_with_children • us
8
2026-05-26 • via Nuitee