Ibis Rouen Centre Rive Gauche Mermoz

Hotels
Accor
8.4 (108 reviews)
13 Rue De La Motte, Rouen, FR, 76100 , Rouen , FR

Pets allowed

Facilities

Express check-out
No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good breakfast
Cons:
Cleanliness issues
Location concerns
Missing amenities

Categories

Cleanliness
7.99
Reported issues with odors in the bathroom and general cleanliness concerns.
Service
8.96
Friendly and helpful reception staff.
Location
8
Area around the hotel is not great, with unpleasant smells reported.
Room Quality
8.45
Comfy beds were appreciated, but some concerns were raised about the pillows.
Amenities
7.98
No kettle in the room and shower pressure issues.
Value for Money
8.44
Some confusion around amenities not matching expectations, but overall fair value.
Food and Beverage
8.49
Good breakfast, but could use more variety in options.
Overall Experience
8.86
Generally positive stay but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:29

Property Description

Discover a delightful blend of comfort and convenience at Ibis Rouen Centre Rive Gauche Mermoz, where your perfect getaway awaits!

Comfortable Guestrooms
Relax in one of our 90 air-conditioned guestrooms, each equipped with complimentary wireless internet, cozy coffee/tea makers, and well-appointed bathrooms featuring showers and hair dryers. Daily housekeeping ensures a fresh start to every day of your stay.

Dining and Refreshments
Savor delicious meals at our on-site restaurant or grab a quick snack at the cozy coffee shop/café. Our bar/lounge is the perfect setting to unwind with your favorite drink after a long day of exploring.

Ideal Event Space
Planning a gathering? Our hotel boasts 1,076 square feet of versatile event space, including a conference center and meeting room, perfect for any business or social occasion.

Ready to experience the charm of Rouen? Book your stay today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: URO

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

8.4
Based on 108 reviews
Cleanliness: 7.99
Service: 8.96
Location: 8
Room Quality: 8.45
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 8.86
R
Ray partner
8
Pros:

Motorcycle parking was offered at the car rate, parking spaces unfit for cars should be utilised and offered at a reduced rate as other hotel groups offer. We didn't pay and parked outside the hotel.

2025-09-24 via Nuitee
A
AnnaMaria partner
10
Pros:

Eccellente

2025-09-07 via Nuitee
G
Graham family_with_children
8
Pros:

comfy beds, good breakfast

2025-08-17 via Nuitee
S
Stéphane partner
8
Pros:

Literie confortable mais pas les oreillers.
Surtout, des odeurs d'égouts qui remontent dans la salle d'eau. Moyen. On nous a proposé une autre chambre, mais on a compris que c'est un peu partout pareil, alors nous resté dans la même chambre. Ils ont mi du produit pour masquer les odeurs... Personnel d'accueil sympathique au demeurant.
Et le ménage qui toque à la porte à 9h30, on trouve ça un peu tôt en période de vacances ...

2025-08-14 via Nuitee
F
Fran
6
Area not great.
Pros:

The area around the hotel wasn't great. Also, the area from the door to the car park smelt foul.

2025-08-05 via Nuitee
T
Thomas
8
Pros:

Okay

2025-08-03 via Nuitee
S
Sancha partner
10
Pros:

Great property! Very comfortable and clean. we enjoyed our stay here. Just need a car to get around as it is a fair distance to the city centre.

2025-07-22 via Nuitee
N
Nigel
10
No kettle, a little confused offering
Pros:

No tea or coffee available in rooms even though hotels.com advertise it.
After a long ride was needed and one reason for booking. Offered options need to be checked before advertising them.
Car parking secure, breakfast short of cheese, brie only other than that no priblem enough of everything.
Shower was abysmal, rain shower absolutely no pressure, dribbled out. Luckily there was seperate hand shower that worked ok.
Extractor fan didn't work, but fortunately the mirror had heating elements to keep it clear. Confusing as no kettle for hot water, as we keep costs down, but pay for electrically heated mirror....,
I'm a little confused by business model here.

2025-07-16 via Nuitee
J
joel family
10
Pros:

RAS

2025-04-01 via Nuitee
C
Cécile partner
8
Pros:

Très bien sauf la situation : en plein sur un rond point avec route très passante

2025-02-09 via Nuitee
B
Bert partner
8
Pros:

Kamer netjes, maar tochtig raam (ondanks dubbel glas).
In badkamer ontbrak fohn.(hadden wij niet nodig , maar anderen wel) Instellen kamertemperatuur is hogere wiskunde. wij hebben de moed opgegeven. Goed doorgangsadres. Ligging tov snelwegen goed.

2025-01-10 via Nuitee
V
Valérie
10
Pros:

Très satisfaite, les hôtesses étaient très sympathiques et serviables.

2024-12-22 via Nuitee
B
Bretey
8
Très bien
Pros:

Super

2024-12-11 via Nuitee
C
Christophe
10
Duper
Pros:

Super à refaire

2024-10-31 via Nuitee
A
Andrea
10
Pros:

Hotel's personnel very nice

2024-10-31 via Nuitee
I
Igor
8
Pros:

Sehr freundliches Personal, ruhig, geraeimiges Zimmer, grosses Bad, gutes Frühstück. Etwa 10 minuten bis zur Tram-Haltestelle oder 20 min. zu Fuss bis Innenstadt

2024-09-22 via Nuitee
L
Lais
6
Ibis is not as good as it used to be
Pros:

Ac was broken and they played dumb that they couldn’t do anything about it. It was a very hot night in the middle of summer. Staff was misinformed about gluten free options and my partner could have been very sick if they followed the staff information. They said breakfast would have gluten free options so we paid for it but there was none. For a IBIS hotel we were expecting a certain level of professionalism.

2024-08-19 via Nuitee
D
Dawn
8
Perfect for stop over only
Pros:

The staff were very friendly. Bed was very comfortable. No food only Pizza for dinner. Which was cold in middle and heated in microwave. No tea and coffee facilities. No fresh milk just UHT. If your using it just for stop over and just need a place to crash excellent as bed was nice shower was great as well

2024-07-07 via Nuitee
P
Philip
10
Very good value - but location a bit off track
Pros:

Very good value - an excellent place to stay when Rouen is an ‘on route’ stop over. The quality of hotel and staff are both high. The only downside is location. It is a little out of town and in an area of Rouen which lacks the charm of this city. However, good transport links and nearby newly built riverside restaurants make a stay here very acceptable.

2024-07-02 via Nuitee
M
Michael
10
Pros:

Great hotel for stop over for one night. Not clost to much on foot. The restaurant was not open, but we got something nearby. The hotel was very quiet. Really NICE staff. Easy to park and cheap for the night. Must drive to city centre or walk 30 minutes, so not in a touristy area. But easy to get to, into park and away in the morning.

2024-06-03 via Nuitee