Doubletree By Hilton Wellington

Hotels
•
Doubletree by Hilton
8.7 (2484 reviews)
28 Grey Street (Corner of Lambton Quay and Grey Street) , Wellington , nz
+64 4 499 3496

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Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and spacious rooms
Cons:
Towels were worn
Gym is small
Breakfast options limited

Categories

Cleanliness
8.21
Rooms were clean, but some towels showed wear.
Service
8.98
Staff were friendly and helpful, although some were not as attentive.
Location
9.42
Great central location, ideal for exploring the city.
Room Quality
8.67
Rooms are spacious and well-appointed, despite some minor issues.
Amenities
8.6
Good facilities, but the gym is small and the breakfast options are limited.
Value for Money
8.56
Overall good value for the level of comfort and service.
Food and Beverage
8.41
Breakfast could be improved; the food should be warmer.
Overall Experience
8.78
A pleasant stay with some minor drawbacks that did not overshadow the overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:00

Property Description

City Escape in Wellington's CBD
Located just 450 meters from the waterfront, Doubletree By Hilton Wellington offers a perfect city escape in Wellington's bustling CBD.

Convenient Location and Nearby Attractions
With Wellington Cable Car just 60 meters away and TSB Arena at 270 meters, guests have easy access to the city's key attractions. The popular Te Papa Museum is also within walking distance at 950 meters.

Modern Amenities and Nearby Entertainment
Each stylish room features a flat-screen TV and WiFi, ensuring a comfortable stay. Guests can unwind in the rain shower after a day of exploring. Additionally, the hotel boasts a modern fitness center for guests to enjoy.
Book your city escape at Doubletree By Hilton Wellington for a memorable stay in the heart of the city.

Important information:

Please note that there is 2% charge when you pay with a credit card or International debit card.

Please note that all the Credit/Debit Cards will be pre-authorized to check for their validity any time after the booking is made.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WLG

Property Policies

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and costs NZD 10 per 24 hours.

Location

Guest Reviews

8.7
Based on 2484 reviews
Cleanliness: 8.21
Service: 8.98
Location: 9.42
Room Quality: 8.67
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.41
Overall Experience: 8.78
N
Nicola • solo_traveller • au
8
Historic and central, welcoming and very clean
Pros:

Fantastic welcome to this beautiful historic building that is now a hotel. Staff including Stella and Jang really went out of their way. Fantastic omelette for breakfast, thank you to the chef on my first morning.

Great desk to work from.

Close to everything including shops, Te Papa, the National Portrait Gallery and The Beehive.

Thank you for allowing me to keep my bags in storage after check out until mid afternoon. Thanks also for the higher floor provided on check in.

Cons:

The fluctuation in price for my 3rd night - I was told this happens depending on availability. Therefore best to lock in price and days when checking in.

2026-08-08 • via Nuitee
R
Raemon • solo_traveller • nz
9
2026-08-08 • via Nuitee
T
Talena • family_with_children • nz
10
The staff were amazing and made our whole stay feel warm and welcoming. They were personable and engaging with our child
Pros:

Clean, well maintained, aesthetically pleasing.

2026-08-07 • via Nuitee
F
Francine • couple • nz
10
2026-08-05 • via Nuitee
J
John • couple • nz
9
2026-08-05 • via Nuitee
C
Charmilla • couple • de
9
Location, comfort and a warm welcome
Pros:

The staff were very welcoming and catered to some of our requests with care and grace. The location is superb for getting to and from the airport. The room was quite massive, warm and super quiet. Beds were comfy and we slept great. Loved the rain shower and lighting options. Breakfast had tons of options and nice layout

Cons:

-

2026-08-04 • via Nuitee
C
carlfalc • solo_traveller • nz
1
2026-08-04 • via Nuitee
S
Scoota • couple • nz
10
2026-08-03 • via Nuitee
P
Philippa • solo_traveller • nz
8
Pros:

Super location, smart decor and serene "feel' to the lobby, corridors and room.

Cons:

Wine list could do with a revamp and breakfast was ordinary.

2026-08-03 • via Nuitee
V
Victoria • solo_traveller • nz
9
Warm welcoming Hotel in the middle of the CBD, what could be easier.
Pros:

I stay only in this Hotel as I am always welcomed as the staff know me. I like the rooms. The beds are particularly comfortable. The location is great as I can walk everywhere to meet up with my friends and family etc. There are many places to eat, the more expensive down to the everyday lunch bars. It is a very welcoming Hotel. Boutique in many ways. It also offers a restaurant and a gym which I can use.

Cons:

Nothing!

2026-08-02 • via Nuitee
E
Elise • family_with_children • nz
10
Friendly and helpful staff, nice facilities.
Pros:

Great location, relatively new, very clean, excellent room and breakfast.

Cons:

Nothing!

2026-08-02 • via Nuitee
J
John • solo_traveller • nz
8
2026-08-02 • via Nuitee
E
Euro Roberto • solo_traveller • br
10
Pros:

De quase tudo.

Cons:

Não há estacionamento gratuito. O papel higiênico parecia uma lixa.

2026-08-02 • via Nuitee
B
Basar • solo_traveller • nz
9
2026-07-25 • via Nuitee
V
Victoria • couple • nz
8
2026-07-25 • via Nuitee
N
Naomi • solo_traveller • au
10
2026-07-24 • via Nuitee
L
Lynette • couple • nz
10
A restful stay
Pros:

Fantastic location , a beautiful building with gorgeous interior , the staff were extremely friendly and helpful

Cons:

Nothing

2026-07-24 • via Nuitee
M
mark • couple • nz
8
Pros:

Location was great and the price was very reasonble.

Cons:

No much, all pretty well put togeather.

2026-07-24 • via Nuitee
S
Susan • family_with_children • nz
8
Cons:

The buffet breakfast was ok. Not a heap of variety.

2026-07-23 • via Nuitee
F
Francisca • solo_traveller • au
10
2026-07-21 • via Nuitee