Doubletree By Hilton Wellington

Hotels
•
Doubletree by Hilton
8.7 (2280 reviews)
28 Grey Street (Corner of Lambton Quay and Grey Street) , Wellington , nz

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and spacious rooms
Cons:
Towels were worn
Gym is small
Breakfast options limited

Categories

Cleanliness
8.21
Rooms were clean, but some towels showed wear.
Service
8.98
Staff were friendly and helpful, although some were not as attentive.
Location
9.42
Great central location, ideal for exploring the city.
Room Quality
8.67
Rooms are spacious and well-appointed, despite some minor issues.
Amenities
8.6
Good facilities, but the gym is small and the breakfast options are limited.
Value for Money
8.56
Overall good value for the level of comfort and service.
Food and Beverage
8.41
Breakfast could be improved; the food should be warmer.
Overall Experience
8.78
A pleasant stay with some minor drawbacks that did not overshadow the overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:00

Property Description

City Escape in Wellington's CBD
Located just 450 meters from the waterfront, Doubletree By Hilton Wellington offers a perfect city escape in Wellington's bustling CBD.

Convenient Location and Nearby Attractions
With Wellington Cable Car just 60 meters away and TSB Arena at 270 meters, guests have easy access to the city's key attractions. The popular Te Papa Museum is also within walking distance at 950 meters.

Modern Amenities and Nearby Entertainment
Each stylish room features a flat-screen TV and WiFi, ensuring a comfortable stay. Guests can unwind in the rain shower after a day of exploring. Additionally, the hotel boasts a modern fitness center for guests to enjoy.
Book your city escape at Doubletree By Hilton Wellington for a memorable stay in the heart of the city.

Important information:

Please note that there is 2% charge when you pay with a credit card or International debit card.

Please note that all the Credit/Debit Cards will be pre-authorized to check for their validity any time after the booking is made.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WLG

Property Policies

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and costs NZD 10 per 24 hours.

Location

Guest Reviews

8.7
Based on 2280 reviews
Cleanliness: 8.21
Service: 8.98
Location: 9.42
Room Quality: 8.67
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.41
Overall Experience: 8.78
A
Andrew • couple • gb
10
2026-04-18 • via Nuitee
L
Lily • family_with_children • nz
9
A lovely stay, that was very convenient for our family.
Pros:

Everything was great. Very easy with 2 kids.

Cons:

The only thing we would suggest is offering 4x cups for the double queen room. The offering was everything in threes, and there were 4 of us.

2026-04-18 • via Nuitee
A
Aileen • couple • nz
7
Goos for 1 night but the 1st floor room was not suitable for more than that
Pros:

The room and the bathroom were both spacious. The bed very comfortable

Cons:

No natural light as the window was up against another building. A lot of noise in the morning as we were on the 1st floor and the kitchen and restaurant are on the same floor

2026-04-17 • via Nuitee
C
Christal • solo_traveller • nz
9
2026-04-17 • via Nuitee
O
Olga • couple • fi
10
2026-04-15 • via Nuitee
• family_with_children • nz
7
2026-04-15 • via Nuitee
R
Raijieli • solo_traveller • nz
9
2026-04-15 • via Nuitee
M
Mary • couple • nz
10
2026-04-15 • via Nuitee
D
Dylan • extended_group • nz
8
Great spot in the city
Pros:

Location in the heart of the city and the style of the hotel was cool.
Great buffet breakfast, and the warm cookies on arrival was a nice touch.

Cons:

Price of parking is very expensive, and homeless beggers at front door is no good.

2026-04-15 • via Nuitee
D
Diana • couple • nz
10
Another lovely stay at this hotel
Pros:

Warm welcome, smelt lovely and clean room

2026-04-15 • via Nuitee
S
susan • solo_traveller • au
9
2026-04-14 • via Nuitee
S
Steven • couple • us
10
A great stay!
Pros:

Great location to the waterfront and the good restaurants in the area.

Cons:

We had a little trouble finding the hotel while driving around as there is no covered entry. We finally saw the flag over the doorway.

2026-04-13 • via Nuitee
S
Saulat • solo_traveller • nz
10
2026-04-13 • via Nuitee
G
Gemma • solo_traveller • nz
10
Worth it, in every way
Pros:

Historic hotel and it was beautifully decorated and the history of the building embraced in a modern and comfortable way.

2026-04-13 • via Nuitee
R
Rachel • extended_group • nz
9
Fantastic place to stay
Pros:

Great location, friendly and helpful staff, comfortable beds AND no PVC mattress protectors

Cons:

There’s nothing I didn’t like

2026-04-13 • via Nuitee
S
Schenk-Boggia • solo_traveller • de
10
Pros:

Sehr netter Empfang und Unterstützung bei der Planung unseres Urlaubstag

2026-04-12 • via Nuitee
R
Ran • family_with_children • au
9
2026-04-12 • via Nuitee
K
Kath • couple • gb
9
Great place to stay in wellington.
Pros:

The property location was good. The staff were professional and helpful. The breakfast was excellent and the comfort was great.

Cons:

Cost of parking was high

2026-04-12 • via Nuitee
J
Jessica • couple • nz
10
Pros:

Staff, location and cleanliness

Cons:

N/a

2026-04-12 • via Nuitee
E
Elizabeth • family_with_children • au
10
2026-04-12 • via Nuitee