Doubletree By Hilton Wellington

Hotels
•
Doubletree by Hilton
8.7 (2220 reviews)
28 Grey Street (Corner of Lambton Quay and Grey Street) , Wellington , nz

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and spacious rooms
Cons:
Towels were worn
Gym is small
Breakfast options limited

Categories

Cleanliness
8.21
Rooms were clean, but some towels showed wear.
Service
8.98
Staff were friendly and helpful, although some were not as attentive.
Location
9.42
Great central location, ideal for exploring the city.
Room Quality
8.67
Rooms are spacious and well-appointed, despite some minor issues.
Amenities
8.6
Good facilities, but the gym is small and the breakfast options are limited.
Value for Money
8.56
Overall good value for the level of comfort and service.
Food and Beverage
8.41
Breakfast could be improved; the food should be warmer.
Overall Experience
8.78
A pleasant stay with some minor drawbacks that did not overshadow the overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:00

Property Description

City Escape in Wellington's CBD
Located just 450 meters from the waterfront, Doubletree By Hilton Wellington offers a perfect city escape in Wellington's bustling CBD.

Convenient Location and Nearby Attractions
With Wellington Cable Car just 60 meters away and TSB Arena at 270 meters, guests have easy access to the city's key attractions. The popular Te Papa Museum is also within walking distance at 950 meters.

Modern Amenities and Nearby Entertainment
Each stylish room features a flat-screen TV and WiFi, ensuring a comfortable stay. Guests can unwind in the rain shower after a day of exploring. Additionally, the hotel boasts a modern fitness center for guests to enjoy.
Book your city escape at Doubletree By Hilton Wellington for a memorable stay in the heart of the city.

Important information:

Please note that there is 2% charge when you pay with a credit card or International debit card.

Please note that all the Credit/Debit Cards will be pre-authorized to check for their validity any time after the booking is made.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WLG

Property Policies

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and costs NZD 10 per 24 hours.

Location

Guest Reviews

8.7
Based on 2220 reviews
Cleanliness: 8.21
Service: 8.98
Location: 9.42
Room Quality: 8.67
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.41
Overall Experience: 8.78
D
Damian • couple • nz
10
Pros:

Lovely hotel with a mix of new and old world charm. Attentive staff, great location. Would stay again!

Cons:

Nothing!

2026-02-13 • via Nuitee
J
Jane-Maree • solo_traveller • nz
8
2026-02-13 • via Nuitee
R
ruben • family_with_children • ch
9
sehr gut
Pros:

super betten, nettes personal

2026-02-13 • via Nuitee
R
Roger • couple • tt
9
Pros:

Good location friendly staff and good breakfast

2026-02-13 • via Nuitee
H
Hilda • couple • nz
9
2026-02-12 • via Nuitee
F
Frances • couple • nz
7
Comfy and convenient
Pros:

Great location, clean and comfortable

Cons:

A big challenging to work out where to go (we had a car)

2026-02-12 • via Nuitee
D
Denise • couple • nz
9
Pros:

Central. Parking really convenient and close by.
Spacious room

2026-02-09 • via Nuitee
M
Megan • extended_group • nz
9
2026-02-09 • via Nuitee
X
Xinyue • couple • nz
10
2026-02-09 • via Nuitee
S
Scott • family_with_children • nz
7
2026-02-08 • via Nuitee
B
Bo • couple • nz
7
2026-01-31 • via Nuitee
B
Brink • extended_group • nz
9
2026-01-31 • via Nuitee
P
Prashant • family_with_children • au
8
Good and comfy stay
Pros:

Rooms were comfortable with a good breakfast.

Cons:

Food outlets around closed early. McDonald’s and the Woolworths were open after 5.

2026-01-30 • via Nuitee
H
Hazel • family_with_children • nz
9
Excellent location and friendly staff
Pros:

Excellent location and friendly staff

Cons:

I felt the breakfast options were a but limited compared to the hotel’s rating/name value.

2026-01-30 • via Nuitee
D
Dorota • couple • be
8
Pros:

Good, big bathroom and comfortable beds.

Cons:

Frankly patronising reception staff (sorry, not everybody is using 5g on their phone 20k km away from their home) and for the price you're paying parking should be included or at least facilitated.
Also this will be my last stay with Hilton as the brand supports US organisation that is contrary to my personal values.

2026-01-29 • via Nuitee
M
Mariska • extended_group • nl
7
2026-01-26 • via Nuitee
N
Nadia • family_with_children • br
9
2026-01-25 • via Nuitee
G
Geoff • couple • nz
10
2026-01-25 • via Nuitee
A
Alexandre • couple • ch
10
Pros:

Wonderful hotel and staff. Everything was perfect !

2026-01-23 • via Nuitee
P
Phillipps • couple • nz
9
2026-01-23 • via Nuitee