Doubletree By Hilton Wellington

Hotels
•
Doubletree by Hilton
8.7 (2280 reviews)
28 Grey Street (Corner of Lambton Quay and Grey Street) , Wellington , nz

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and spacious rooms
Cons:
Towels were worn
Gym is small
Breakfast options limited

Categories

Cleanliness
8.21
Rooms were clean, but some towels showed wear.
Service
8.98
Staff were friendly and helpful, although some were not as attentive.
Location
9.42
Great central location, ideal for exploring the city.
Room Quality
8.67
Rooms are spacious and well-appointed, despite some minor issues.
Amenities
8.6
Good facilities, but the gym is small and the breakfast options are limited.
Value for Money
8.56
Overall good value for the level of comfort and service.
Food and Beverage
8.41
Breakfast could be improved; the food should be warmer.
Overall Experience
8.78
A pleasant stay with some minor drawbacks that did not overshadow the overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:00

Property Description

City Escape in Wellington's CBD
Located just 450 meters from the waterfront, Doubletree By Hilton Wellington offers a perfect city escape in Wellington's bustling CBD.

Convenient Location and Nearby Attractions
With Wellington Cable Car just 60 meters away and TSB Arena at 270 meters, guests have easy access to the city's key attractions. The popular Te Papa Museum is also within walking distance at 950 meters.

Modern Amenities and Nearby Entertainment
Each stylish room features a flat-screen TV and WiFi, ensuring a comfortable stay. Guests can unwind in the rain shower after a day of exploring. Additionally, the hotel boasts a modern fitness center for guests to enjoy.
Book your city escape at Doubletree By Hilton Wellington for a memorable stay in the heart of the city.

Important information:

Please note that there is 2% charge when you pay with a credit card or International debit card.

Please note that all the Credit/Debit Cards will be pre-authorized to check for their validity any time after the booking is made.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WLG

Property Policies

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and costs NZD 10 per 24 hours.

Location

Guest Reviews

8.7
Based on 2280 reviews
Cleanliness: 8.21
Service: 8.98
Location: 9.42
Room Quality: 8.67
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.41
Overall Experience: 8.78
M
MASAYUKI • solo_traveller • id
8
2026-03-28 • via Nuitee
J
Jan • solo_traveller • nz
7
Pros:

All just fine
Clean but freezing cold

Cons:

Location

2026-03-27 • via Nuitee
C
Charlotte • couple • be
8
Excellent location for a Wellington trip
Pros:

Excellent location to see the Wellington sights. Standard Hilton quality. Clean room with a comfortable bed. Big bathroom with a good shower. Breakfast is ok, you can order separate hot dishes per the menu. Reception booked us a taxi to the airport for an early morning flight.

Cons:

The breakfast room would be too small if the hotel were full.

2026-03-27 • via Nuitee
S
Susy • solo_traveller • nz
10
2026-03-26 • via Nuitee
A
Andreas • solo_traveller • ch
9
Alles perfekt. Ich würde wieder kommen.
Pros:

Neu renoviert. Sehr stylisch. Bequeme Betten. Gutes Frühstücksbuffet.

Cons:

Nichts

2026-03-26 • via Nuitee
W
Wayne • couple • au
10
Great stay.
Pros:

Location was great. Staff were friendly. Large room.

2026-03-25 • via Nuitee
S
Stevie • solo_traveller • nz
10
2026-03-25 • via Nuitee
K
Kylie • couple • nz
10
Comfortable large rooms with really friendly staff.
Pros:

Great stay super friendly staff and when I left some items in the room they sent them to me straight away. Nothing was a problem.

2026-03-23 • via Nuitee
D
Daniel • solo_traveller • nz
9
2026-03-23 • via Nuitee
S
Sylvia • couple • gb
7
Nice hotel
Pros:

The location was good, the room comfortable and spacious, with reasonable amenities. The staff were helpful and polite.

Cons:

The parking situation is a bit hectic and finding hotel and where the parking is not easy- you have to go around the building. Also in the room all of the flushing in the bathrooms and use of taps from other rooms was very loud, which is odd as the room seemed to be tucked away from main corridor

2026-03-22 • via Nuitee
G
GavAli • couple • nz
9
Excellent location, gorgeous room, super friendly staff.
Pros:

Excellent location. Gorgeous room. Great breakfast. Super friendly staff. Great pillows!

Cons:

The bed was a little hard.

2026-03-22 • via Nuitee
S
Sandra • couple • nz
9
Great place to stay. We have stayed here multiple times.
Pros:

The location for this hotel is a winner. Right in the heart of the City. The rooms are always clean. It is opposite a supermarket and a quick stroll to the waterfront. There are plenty of food options around the area.

2026-03-22 • via Nuitee
M
Moeser • couple • au
7
Yeah Nah
Pros:

Great staff who couldn't do enough for you.

Cons:

Room was really stuffy and looked directly into an office. So had office staff looking at us from 7am, and had office cleaning staff waking us up from 1am to 3am with bright office lights. Won't be spending good money for a deluxe room to be confronted with this experience again.

2026-03-18 • via Nuitee
K
Keith • couple • au
9
Ideal location for a brief stay in Wellington
Pros:

Location and ambience

Cons:

No real negatives

2026-03-18 • via Nuitee
M
Melanie • couple • nz
10
Delightful Doubletree
Pros:

Great staff!
Spotlessly clean
Spacious and comfortable room
Good Location

2026-03-18 • via Nuitee
J
John • couple • nz
10
Great, handy and comfortable hotel with excellent staff
Pros:

Everything but the usual uninspiring breakfast. Why can hotels not get this right - dull bread, bain marie for cooked and so on

Cons:

The breakfast - see above

2026-03-16 • via Nuitee
L
Lulian • extended_group • au
8
2026-03-15 • via Nuitee
F
Felicitas • couple • de
9
Zimmer war sehr ruhig und man konnte gut ausschlafen, wenn man sehr spät ankommen ist.
2026-03-15 • via Nuitee
M
Matthias • couple • de
9
2026-03-15 • via Nuitee
P
Paul • family_with_children • au
10
Pros:

The staff, the service, the room, the breakfast. All was excellent.

Cons:

Not much at all.

2026-03-15 • via Nuitee