Holiday Inn Hotel & Suites - Joliet Southwest by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.8 (261 reviews)
1471 Rock Creek Boulevard , Joliet , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great location
Cons:
High price
WiFi confusion
Pool area cleaning needed

Categories

Cleanliness
8.88
Clean and pretty; overall hotel cleanliness noted positively.
Service
9.35
Staff were pleasant and helpful, and accommodating.
Location
9.39
Great location, close to shopping and restaurants.
Room Quality
8.84
Comfortable bed, spacious room.
Amenities
8.37
Good amenities in the room but some confusion with WiFi.
Value for Money
7.83
Some reviews mentioned high prices.
Food and Beverage
8.38
Breakfast with standard quality; high restaurant prices noted.
Overall Experience
9.35
Loved stay, would return again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:37

Property Description

Convenient Location and Modern Amenities

Holiday Inn Hotel & Suites - Joliet Southwest offers a prime location in Joliet with easy access to local attractions. The hotel boasts express check-in, free WiFi, and a bar for guests to unwind.

Relaxation and Recreation

Guests can enjoy the indoor pool, hot tub, and fitness centre during their stay. The hotel also features non-smoking rooms, room service, and a 24-hour front desk for convenience.

Business and Leisure Facilities

Whether you're here for work or leisure, take advantage of the business centre and snack bar. With chic rooms featuring air conditioning and a desk, Holiday Inn Hotel & Suites ensures a comfortable stay.

Experience comfort and convenience at Holiday Inn Hotel & Suites - Joliet Southwest. Book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 261 reviews
Cleanliness: 8.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 7.83
Food and Beverage: 8.38
Overall Experience: 9.35
P
Patricia • extended_group • us
10
2026-03-23 • via Nuitee
S
Shirey • couple • us
1
2026-03-23 • via Nuitee
L
Leslie • solo_traveller • us
10
2026-02-23 • via Nuitee
K
King • solo_traveller • us
9
Pros:

Pretty much everything. Very good location...... Friendly staff and very clean rooms.

Cons:

The only issue I had with my room was the bathroom. I feel the bathtubs need some type of mats so people won't fall. I almost fell twice because of the body soap. It was very slippery.

2026-02-23 • via Nuitee
D
Darquesia • family_with_children • us
10
2026-01-22 • via Nuitee
M
Michael • couple • us
9
2026-01-19 • via Nuitee
C
Cristian • family_with_children • us
10
My stay was great!
Pros:

I loved that it was so clean.

Cons:

The receptionist looked mad because a lot of people were checking in at the same time and it was only him.

2026-01-19 • via Nuitee
S
Sophronia • couple • us
9
My stay was good.
Pros:

The comfort of the facility.

Cons:

The towels need to be updated and the pool area need to be cleaned more often and towels stocked. The pool towels should not be dumped on the floor when they get collected.

2026-01-19 • via Nuitee
W
Wesley • solo_traveller • us
10
2026-01-19 • via Nuitee
T
Teresa • family_with_children • us
10
Pros:

Pleasant decor. The beds were comfortable. Nice selection of programs on the TV.

Cons:

Can't think of anything.

2026-01-19 • via Nuitee
T
Tiffany • family_with_children • us
8
Our stay was wonderful the place was clean and smelled wonderful as you walked in staff was friendly and made sure our n
Pros:

It was in a great location close to restaurants.

2026-01-19 • via Nuitee
D
Deandra • couple • us
10
2026-01-17 • via Nuitee
B
Bobby • family_with_children • us
10
Pros:

I was not a fan of the breakfast.

Cons:

Real eggs

2026-01-15 • via Nuitee
L
LETICIA • couple • us
10
Loved it
Pros:

Clean and pretty

Cons:

High price even if not full night stay

2025-12-30 • via Nuitee
B
Barbara • family_with_children • us
10
Pros:

Very spacious

Cons:

N/A

2025-12-20 • via Nuitee
H
Harrington • couple • us
9
It was comfortable and convenient.
Pros:

Location and the staff were very pleasant and helpful.

Cons:

There is nothing I didn't like.

2025-12-08 • via Nuitee
M
Metcalf • couple • us
7
We would stay again.
Pros:

The bed was comfortable, the room was clean. The fire pit outside was great! The staff was friendly and accommodating, the attached restaurant was accommodating for our family size of 20+.

Cons:

The breakfast was standard for the $10 up charge. We felt the prices at the restaurant were a little high, although we also understand we were also paying for convenience, too.

2025-12-03 • via Nuitee
R
Rolando • extended_group • us
10
2025-11-24 • via Nuitee
J
Joyce • solo_traveller • ca
9
2025-11-09 • via Nuitee
B
Betancourt • couple • us
1
2025-11-07 • via Nuitee