Holiday Inn Hotel & Suites - Joliet Southwest by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.8 (277 reviews)
1471 Rock Creek Boulevard , Joliet , us
+1 779-206-2915

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great location
Cons:
High price
WiFi confusion
Pool area cleaning needed

Categories

Cleanliness
8.88
Clean and pretty; overall hotel cleanliness noted positively.
Service
9.35
Staff were pleasant and helpful, and accommodating.
Location
9.39
Great location, close to shopping and restaurants.
Room Quality
8.84
Comfortable bed, spacious room.
Amenities
8.37
Good amenities in the room but some confusion with WiFi.
Value for Money
7.83
Some reviews mentioned high prices.
Food and Beverage
8.38
Breakfast with standard quality; high restaurant prices noted.
Overall Experience
9.35
Loved stay, would return again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:37

Property Description

Convenient Location and Modern Amenities

Holiday Inn Hotel & Suites - Joliet Southwest offers a prime location in Joliet with easy access to local attractions. The hotel boasts express check-in, free WiFi, and a bar for guests to unwind.

Relaxation and Recreation

Guests can enjoy the indoor pool, hot tub, and fitness centre during their stay. The hotel also features non-smoking rooms, room service, and a 24-hour front desk for convenience.

Business and Leisure Facilities

Whether you're here for work or leisure, take advantage of the business centre and snack bar. With chic rooms featuring air conditioning and a desk, Holiday Inn Hotel & Suites ensures a comfortable stay.

Experience comfort and convenience at Holiday Inn Hotel & Suites - Joliet Southwest. Book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Location

Guest Reviews

8.8
Based on 277 reviews
Cleanliness: 8.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 7.83
Food and Beverage: 8.38
Overall Experience: 9.35
S
Stephen • solo_traveller • us
10
2026-07-17 • via Nuitee
E
eldridge • couple • us
6
STAFF EXCELLENT BATHROOM DANGEROUS
Pros:

STAFF

Cons:

THE BATHROOM TUB WAS CLOG AND THE SINK I DID UNCLOG THE SINK AND THE THE BATHROOM TUB TO RUN BETTER, BUT IT WAS DANGEROUS WITH THE POSSIBILITY OF A LAWSUIT INITIALLY THE WATER WAS UP TO MY ANKLES

2026-06-15 • via Nuitee
M
Marie • solo_traveller • us
10
2026-05-31 • via Nuitee
B
Barbara • couple • us
9
2026-05-29 • via Nuitee
J
Jian • couple • ca
7
Cons:

房间地毯有碎玻璃，差点划伤我的脚，太危险啦

2026-05-10 • via Nuitee
M
Micheal • solo_traveller • us
8
2026-05-06 • via Nuitee
T
Thomson • family_with_children • us
3
Not awesome. Wish I had kept the $350 and kept driving
Pros:

The breakfast was amazing and the waiter was super friendly and accommodating.

Cons:

The front staff was not friendly and inviting at all, not om checkin or checkout. The hotel was dirty from the start the rugs at the front door didn't look like they'd been cleaned for a long time. The elevator had broken panels, not affecting function but just not great looking for first impressions. The entire suite was dirty. Looked like it had maybe gotten spot cleaned. Maybe. But there were blobs if I'm assuming/hoping soap all over the floors throughout. There was hair in the bathroom area all over the floor.

2026-04-29 • via Nuitee
T
Taylor • couple • us
10
2026-04-23 • via Nuitee
• extended_group • us
8
2026-04-18 • via Nuitee
A
alexandria • couple • us
9
Great clean & comfy room
Pros:

Very comfy beds & quiet & clean rooms. Near the new Hollywood casino a 3 min drive. Very happy with our stay.

2026-04-03 • via Nuitee
M
Muhamed Poljo • family_with_children • us
10
2026-04-02 • via Nuitee
A
Amber • family_with_children • us
10
Pros:

Everything

Cons:

Nothing at all

2026-03-30 • via Nuitee
P
Patricia • extended_group • us
10
2026-03-23 • via Nuitee
S
Shirey • couple • us
1
2026-03-23 • via Nuitee
K
King • solo_traveller • us
9
Pros:

Pretty much everything. Very good location...... Friendly staff and very clean rooms.

Cons:

The only issue I had with my room was the bathroom. I feel the bathtubs need some type of mats so people won't fall. I almost fell twice because of the body soap. It was very slippery.

2026-02-23 • via Nuitee
L
Leslie • solo_traveller • us
10
2026-02-23 • via Nuitee
D
Darquesia • family_with_children • us
10
2026-01-22 • via Nuitee
M
Michael • couple • us
9
2026-01-19 • via Nuitee
T
Teresa • family_with_children • us
10
Pros:

Pleasant decor. The beds were comfortable. Nice selection of programs on the TV.

Cons:

Can't think of anything.

2026-01-19 • via Nuitee
S
Sophronia • couple • us
9
My stay was good.
Pros:

The comfort of the facility.

Cons:

The towels need to be updated and the pool area need to be cleaned more often and towels stocked. The pool towels should not be dumped on the floor when they get collected.

2026-01-19 • via Nuitee