ibis Puerto Montt

Hotels
•
ibis
8.1 (5689 reviews)
Avenida Diego Portales 1001 Puerto Montt , Puerto Montt , CL

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Food and Beverage
Cons:
Cleanliness issues
Location safety concerns
Value for Money
Amenities

Categories

Cleanliness
7.74
Mixed sentiment regarding cleanliness, with specific mentions of 'dirty carpets' and cleanliness issues.
Service
9.21
Consistently positive comments about the service and friendliness of the staff.
Location
7.25
Location mentioned as problematic due to safety concerns and distance from services.
Room Quality
8.2
Mostly positive comments regarding room comfort and amenities.
Amenities
7.73
Mixed feelings about amenities such as parking and lack of air conditioning.
Value for Money
7.69
Perceived as overpriced for the quality of offerings mentioned.
Food and Beverage
8.74
Positive feedback on breakfast quality and variety.
Overall Experience
8.21
Overall experience is good but some issues were mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:45

Property Description

Stunning Views of Puerto Montt
Located in Puerto Montt, Ibis Puerto Montt offers stunning sea views from select rooms, providing a picturesque backdrop for your stay.

Convenient Amenities
With a 24-hour front desk, restaurant, and free WiFi throughout the building, guests can enjoy a seamless and comfortable experience during their visit.

Explore Nearby Attractions
Situated close to Paseo De Costanera Shopping Mall and Lutheran Temple, guests at Ibis Puerto Montt can easily explore the local attractions and immerse themselves in the culture of the city.

Book your stay at Ibis Puerto Montt now to experience comfort, convenience, and breathtaking views all in one place.

Important information:

LOCAL TAX LAW Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 5689 reviews
Cleanliness: 7.74
Service: 9.21
Location: 7.25
Room Quality: 8.2
Amenities: 7.73
Value for Money: 7.69
Food and Beverage: 8.74
Overall Experience: 8.21
A
Armijo • solo_traveller • cl
10
Bien ibis
Pros:

El desayuno

Cons:

Las toallas

2026-09-19 • via Nuitee
A
Angelica • family_with_children • cl
8
Buena para muy pocos dias
Pros:

El desayuno. Muy bien vista muy bien

Cons:

No habían veladores, no había shampoo ni acondicionador pocas toallas para dos. Recepción personal sin identificación ni uniforme, eso quita seriedad. Entrada muy Sucia se debe a que esta al lado terminar y supermercado al interior

2026-09-17 • via Nuitee
C
Cristopher • solo_traveller • cl
5
No sé si será una buena opción, depende de los gustos de cada uno
Pros:

La vista al mar

Cons:

El shampoo y el acondicionador eran horribles, cortados casi inutilizables, la calefacción no funciona

2026-09-17 • via Nuitee
M
Maria lucila • solo_traveller • cl
9
Confortable
Pros:

Lo que valoro que al momento de hacer el che-kaut la resepcionista te ofreciera dejar el equipaje y ocupar el baño en caso de no retirarse inmediaatamente del arecepcion. No todos los hoteles lo hacen.

2026-09-17 • via Nuitee
R
ROMARIO • solo_traveller • cl
5
Medianamente satisfecho
Pros:

La ducha

Cons:

La atención en el restaurante

2026-09-17 • via Nuitee
N
Navarro • solo_traveller • cl
10
Pros:

La atención muy buena, amables son los del personal, los desayunos que ofrecen incluidos con la habitación igual super variados y ricos

2026-09-17 • via Nuitee
F
farias gonzalez • solo_traveller • cl
8
Lo encontré caro, podría ser un poco menor
Pros:

La ubicacion

Cons:

El precio

2026-09-17 • via Nuitee
J
Javiera • solo_traveller • cl
3
Pros:

Que está al lado del terminal

Cons:

Las señoritas atienden de muy mala gana, la tarjeta estaba mal enrrolada, el baño esta mal cuidado

2026-09-17 • via Nuitee
J
JULIO • extended_group • cl
9
Pros:

La ubicación

Cons:

El estacionamiento

2026-09-17 • via Nuitee
V
Ventura • solo_traveller • it
8
Pros:

Camera pulita ottima per passaggio

Cons:

Il parcheggio non molto comodo e scomodo da scaricare i bagagli non c'è posto dove fermarsi

2026-09-16 • via Nuitee
X
Xaver • solo_traveller • cl
9
2026-09-16 • via Nuitee
A
alex • solo_traveller • cl
10
2026-09-15 • via Nuitee
S
Sergio • solo_traveller • cl
1
Decepción
Pros:

La vista hacia la Costanera

Cons:

El mal olor que presentaba el baño y las toallas. Además el valor de la carta de comidas vs el plato que te sirven. Comida fría, papas fritas ultra fritas y duras. Precio demasiado elevado para lo que es...

Por otro lado, los pasillos del hotel demasiado sucio, muchas manchas de cloro y suciedad pegada, se nota una mala limpieza en general

2026-09-15 • via Nuitee
V
Vergara • couple • cl
8
Estadía corta en Puerto Montt el hotel es cercano a lugares donde puedes comer tranquilamente y entretenido
Pros:

La ubicación

Cons:

La cama incómoda

2026-09-14 • via Nuitee
P
Pablo • solo_traveller • cl
10
Pros:

Todo

Cons:

Nada

2026-09-14 • via Nuitee
O
Osvaldo • solo_traveller • cl
10
Pros:

Que es igual en todos los ibis

Cons:

No me gusta donde se ubica, no es un lugar mya agradable si llegas tarde pq se atrasa el vuelo

2026-09-14 • via Nuitee
F
Francisca • solo_traveller • cl
10
2026-09-13 • via Nuitee
H
HERNÁNDEZFAÚNDEZ • solo_traveller • cl
10
Pros:

Buena calefacción

Cons:

Deberían tener más frutas al desayuno

2026-09-13 • via Nuitee
S
Scarlet • couple • cl
8
2026-09-13 • via Nuitee
L
Luis • solo_traveller • cl
6
2026-09-12 • via Nuitee