ibis Puerto Montt

Hotels
•
ibis
8.1 (5512 reviews)
Avenida Diego Portales 1001 Puerto Montt , Puerto Montt , cl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Food and Beverage
Cons:
Cleanliness issues
Location safety concerns
Value for Money
Amenities

Categories

Cleanliness
7.74
Mixed sentiment regarding cleanliness, with specific mentions of 'dirty carpets' and cleanliness issues.
Service
9.21
Consistently positive comments about the service and friendliness of the staff.
Location
7.25
Location mentioned as problematic due to safety concerns and distance from services.
Room Quality
8.2
Mostly positive comments regarding room comfort and amenities.
Amenities
7.73
Mixed feelings about amenities such as parking and lack of air conditioning.
Value for Money
7.69
Perceived as overpriced for the quality of offerings mentioned.
Food and Beverage
8.74
Positive feedback on breakfast quality and variety.
Overall Experience
8.21
Overall experience is good but some issues were mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:45

Property Description

Stunning Views of Puerto Montt
Located in Puerto Montt, Ibis Puerto Montt offers stunning sea views from select rooms, providing a picturesque backdrop for your stay.

Convenient Amenities
With a 24-hour front desk, restaurant, and free WiFi throughout the building, guests can enjoy a seamless and comfortable experience during their visit.

Explore Nearby Attractions
Situated close to Paseo De Costanera Shopping Mall and Lutheran Temple, guests at Ibis Puerto Montt can easily explore the local attractions and immerse themselves in the culture of the city.

Book your stay at Ibis Puerto Montt now to experience comfort, convenience, and breathtaking views all in one place.

Important information:

LOCAL TAX LAW Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.1
Based on 5512 reviews
Cleanliness: 7.74
Service: 9.21
Location: 7.25
Room Quality: 8.2
Amenities: 7.73
Value for Money: 7.69
Food and Beverage: 8.74
Overall Experience: 8.21
R
Rodrigo • solo_traveller • cl
8
2026-05-16 • via Nuitee
R
Rodrigo • solo_traveller • cl
9
2026-05-16 • via Nuitee
J
Javier • solo_traveller • cl
10
Pros:

La atension buenisima

Cons:

Que tedigan que no quedan abitasiones

2026-05-15 • via Nuitee
S
Soto • solo_traveller • cl
10
2026-05-12 • via Nuitee
B
Brian • solo_traveller • cl
4
Pros:

Posiblemente la ubicación, pero el tener que pagar el estacionamiento cada vez que uno sala es muy desfavorable, si bien lo indicaban, creo que debieran mejorar su convenio al menos a un sistema libre por 24 horas.

Cons:

La pieza tenía algo de humedad, las camas no eran del todo comoda comparadas con la competencia y el desayuno/carta es super acotada.

2026-05-12 • via Nuitee
C
Catalina • solo_traveller • cl
6
Pobre
Pros:

Cama

Cons:

la alfombra esta groseramente sucia.
Juntar jabón, shampoo y balsamo en un solo producto es impresentable, no logra ninguno de los objetivos de limpieza

2026-05-12 • via Nuitee
M
Marcelo Antonio • solo_traveller • cl
10
Fantástico
Pros:

La vista y el desayuno, el servicio también excelente.

2026-05-12 • via Nuitee
V
Vanessa • couple • ve
8
2026-05-11 • via Nuitee
E
Ernesto • solo_traveller • cl
10
2026-05-09 • via Nuitee
D
Daniela • solo_traveller • cl
10
Muy buena experiencia
Pros:

Todo muy limpio, bien equipada la habitación y el desayuno impecable

Cons:

Solo pondría una frazada adicional porque la potencia del calefactor es tenue (para los friolentos como yo)

2026-05-06 • via Nuitee
F
Fernando • solo_traveller • cl
10
Pros:

Su ubicación.

Cons:

Todo bien gracias

2026-05-05 • via Nuitee
F
Fernando • solo_traveller • cl
10
Pros:

Excelente servicio

Cons:

Nada

2026-05-04 • via Nuitee
L
Leticia • solo_traveller • cl
10
Lo primordial es el trato a los clientes excelente
Pros:

La atención de todo el personal muy atento a ayudarte y la comida exquisita

Cons:

Estaba todo perfecto no tengo nada negativo o algo que no me gustó

2026-05-03 • via Nuitee
L
Laura • solo_traveller • cl
10
Pros:

La ubicación.

2026-05-01 • via Nuitee
C
Carlos Arnoldo • solo_traveller • cl
3
2026-04-29 • via Nuitee
M
Martin Carlos • couple • ar
3
2026-04-28 • via Nuitee
J
JUAN PABLO • solo_traveller • cl
10
2026-04-28 • via Nuitee
A
Ana • solo_traveller • cl
10
Pros:

La ubicación

2026-04-27 • via Nuitee
Q
QUIROZ • solo_traveller • cl
10
Pros:

Ubicación y estacionamiento cercano

Cons:

Sin observaciones

2026-04-26 • via Nuitee
P
Patricio Eduardo • solo_traveller • nl
5
Necesita algunas mejoras para mantener calidad precio
Pros:

Buena ubicacion..

Cons:

Hay que mejorar calidad de las duchas y evitar accidentes por tener suelo resbaladizo. Camas pequeñas en la media de hoteles

2026-04-26 • via Nuitee