Hanoi Center Silk Premium Hotel & Spa & Travel

Hotels
9.3 (1978 reviews)
22 Chan Cam, Hoan Kiem , Hanoi , vn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Cons:
Dirty rooms
No food options

Categories

Cleanliness
8.38
One review mentioned the lack of cleanliness, stating 'it’s dirty'.
Service
10
Many reviews praised the staff for being friendly and accommodating.
Location
10
The hotel is well-located in the historical center and close to various attractions.
Room Quality
9.38
Some rooms are described as comfortable, while others have issues like a broken air conditioning or no window.
Amenities
8.88
Limited mention of amenities; minor issues were noted about the snack basket.
Value for Money
9.88
Overall good value considering location and service, despite minor issues.
Food and Beverage
7.88
Negative feedback about the absence of breakfast options when advertised photos suggest otherwise.
Overall Experience
10
Overall, guests had a pleasant stay despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:21

Property Description

Luxurious Accommodation with Spa Services
The Noble Swan Hotel & Spa offers elegant rooms with modern amenities, including air conditioning and flat-screen TVs. Guests can unwind at the spa with massages and detox treatments, ensuring a relaxing stay.

Convenient Facilities and Services
Enjoy free WiFi, private parking, and a 24/7 front desk for all your needs. The hotel's tour desk provides valuable insights for exploring the area, making your trip hassle-free and memorable.

Delectable Dining Experience
Savor Hanoi's local delicacies and Vietnamese favorites at the on-site restaurant, Hanoi Jade Restaurant & Patisserie. With a daily buffet available, your culinary cravings are sure to be satisfied during your stay.

Experience luxury, convenience, and exceptional dining at The Noble Swan Hotel & Spa. Book now for an unforgettable stay in Hanoi!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.3
Based on 1978 reviews
Cleanliness: 8.38
Service: 10
Location: 10
Room Quality: 9.38
Amenities: 8.88
Value for Money: 9.88
Food and Beverage: 7.88
Overall Experience: 10
J
jean-michel • couple • be
8
Agréable séjour .
Pros:

Très bon emplacement, par rapport à la veille ville

Cons:

Manque un buffet ou petit déjeuner, même un café soluble dans la chambre serait bien au pays du thé !

2026-04-18 • via Nuitee
M
Mustapha • couple • fr
10
Pros:

Chi Phuong so cute

2026-04-17 • via Nuitee
T
Thu • solo_traveller • au
10
Pros:

We loved that it is in the centre of Ha Noi Quarter

Cons:

Nothing

2026-04-17 • via Nuitee
R
Robbert • couple • nl
10
2026-04-17 • via Nuitee
Z
Zhiming • couple • au
10
2026-04-16 • via Nuitee
J
Jeremy • couple • au
10
Pros:

Very nice stay

2026-04-16 • via Nuitee
J
Jeremy • couple • au
10
Pros:

😍😍😍😍
The staff is friendly and nice stay

2026-04-16 • via Nuitee
O
Ohno • couple • jp
10
Pros:

Location is very good!
Avy’s attitude was great!

2026-04-14 • via Nuitee
K
K. • family_with_children • gr
8
charming hotel and excellent location
Pros:

Location was excellent and staff very friendly. We had requested two twin rooms next to each other. It was a bit disappointing to find one twin and one double but the second night we were moved to two twin rooms. The information apparently was not conveyed by Booking.com to the hotel.

Cons:

All good

2026-04-14 • via Nuitee
J
Jamison • extended_group • us
10
Lots of good food and drinks. Hanoi is beautiful. The hotel was very accommodating
Pros:

It was very clean and the hosts were very nice! Chi and Ivy were awesome!

Cons:

Nothing

2026-04-14 • via Nuitee
L
Léa • solo_traveller • fr
6
2026-04-13 • via Nuitee
P
Prayag • couple • mu
7
2026-04-13 • via Nuitee
A
Anna-Lena • couple • de
10
Pros:

Freundliches und zuvorkommendes Personal. Besonders Chi Chi hat sich toll um uns gekümmert. Lage des Hotels top gelegen.

2026-04-13 • via Nuitee
K
Kenneth • solo_traveller • at
10
Superb location and clean room!
Pros:

Room was clean. The staff were really nice! Very conveniently located next to one of the most famous Pho’s in Hanoi with other cute cafes close by!

Cons:

Nothing.

2026-04-12 • via Nuitee
S
SHAYAKON • solo_traveller • th
10
Pros:

Very good 😊😊😊

2026-04-12 • via Nuitee
A
Amanda • extended_group • gb
8
Good option for central Hanoi
Pros:

It was difficult choosing a place in Hanoi as everywhere seemed to have mixed reviews, but this was a good choice in the end for a great location in the Old Town without breaking the bank. The room had a window and was clean and comfortable. Helpful and friendly staff.

Cons:

Everything was fine.

2026-04-11 • via Nuitee
Y
Youren • couple • au
10
Pros:

The room was perfect and walking distance from some of the best food and shopping.

Staff were exceptionally kind and always happy to help.

2026-04-11 • via Nuitee
B
Blandine • couple • fr
9
Pros:

Jolie chambre, lit confortable. L'emplacement de l'hôtel dans une rue plutôt calme

Cons:

Rien de particulier

2026-04-10 • via Nuitee
F
Florence • extended_group • gb
7
2026-04-10 • via Nuitee
J
Judith • extended_group • ch
10
Pros:

L’emplacement de cet hôtel est incroyable. Tout est faisable à pied.
L’accueil est prévenant.
La literie est de très bonne qualité

2026-04-10 • via Nuitee