Hanoi Center Silk Premium Hotel & Spa & Travel

Hotels
9.3 (2155 reviews)
22 Chan Cam, Hoan Kiem , Hanoi , VN
+84 24 3219 1960

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Cons:
Dirty rooms
No food options

Categories

Cleanliness
8.38
One review mentioned the lack of cleanliness, stating 'it’s dirty'.
Service
10
Many reviews praised the staff for being friendly and accommodating.
Location
10
The hotel is well-located in the historical center and close to various attractions.
Room Quality
9.38
Some rooms are described as comfortable, while others have issues like a broken air conditioning or no window.
Amenities
8.88
Limited mention of amenities; minor issues were noted about the snack basket.
Value for Money
9.88
Overall good value considering location and service, despite minor issues.
Food and Beverage
7.88
Negative feedback about the absence of breakfast options when advertised photos suggest otherwise.
Overall Experience
10
Overall, guests had a pleasant stay despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:21

Property Description

Luxurious Accommodation with Spa Services
The Noble Swan Hotel & Spa offers elegant rooms with modern amenities, including air conditioning and flat-screen TVs. Guests can unwind at the spa with massages and detox treatments, ensuring a relaxing stay.

Convenient Facilities and Services
Enjoy free WiFi, private parking, and a 24/7 front desk for all your needs. The hotel's tour desk provides valuable insights for exploring the area, making your trip hassle-free and memorable.

Delectable Dining Experience
Savor Hanoi's local delicacies and Vietnamese favorites at the on-site restaurant, Hanoi Jade Restaurant & Patisserie. With a daily buffet available, your culinary cravings are sure to be satisfied during your stay.

Experience luxury, convenience, and exceptional dining at The Noble Swan Hotel & Spa. Book now for an unforgettable stay in Hanoi!

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 2155 reviews
Cleanliness: 8.38
Service: 10
Location: 10
Room Quality: 9.38
Amenities: 8.88
Value for Money: 9.88
Food and Beverage: 7.88
Overall Experience: 10
C
CARLOS • solo_traveller • vn
9
Pros:

ubicacion

Cons:

el dormitorio y las camas muy pequeñas

2026-09-19 • via Nuitee
A
Aldona • couple • pl
9
2026-09-19 • via Nuitee
G
Grzegorz • couple • pl
10
2026-09-18 • via Nuitee
Q
Quang Huynh • couple • de
10
Pros:

Khách sạn sạch sẽ View phố cổ yên tĩnh.

2026-09-18 • via Nuitee
S
Sushma • solo_traveller • in
5
Pros:

Location is very good and staffs very friendly.

Cons:

The property is kept clean but needs to be maintained like broken fittings, molds etc

2026-09-18 • via Nuitee
Q
Quang Huynh • couple • de
10
Pros:

Khách sạn sạch sẽ View phố cổ yên tĩnh.

2026-09-18 • via Nuitee
M
Mirosława • couple • pl
10
Pros:

Przekochana obsługa, na recepcji zawsze przygotowane dla gości mały poczęstunek. Dobra lokalizacja😊

2026-09-17 • via Nuitee
B
Bar • solo_traveller • il
10
Pros:

את השירותיות, צוות מעולה!

2026-09-17 • via Nuitee
M
Michalina • solo_traveller • pl
10
2026-09-17 • via Nuitee
M
Michalina • solo_traveller • pl
10
2026-09-17 • via Nuitee
T
Teresa • extended_group • it
9
2026-09-16 • via Nuitee
T
THÀNH • solo_traveller • vn
10
2026-09-16 • via Nuitee
D
DAISUKE • solo_traveller • jp
4
2026-09-16 • via Nuitee
K
Katrin Ar. • solo_traveller • de
10
Pros:

Sehr schönes Hotel. Hatten ein großes und sauberes Zimmer. Angenehm höfliches Personal. Super Lagey alles zu Fuß erreichbar!
Frühstück hatten wir nicht, dazu kann ich nichts sagen.

2026-09-16 • via Nuitee
S
Styrk • solo_traveller • no
10
2026-09-15 • via Nuitee
M
Maximilian • solo_traveller • de
10
Pros:

Das Personal war sehr nett und zuvorkommend

2026-09-14 • via Nuitee
G
Grzegorz • couple • pl
10
2026-09-14 • via Nuitee
A
Assaf • family_with_children • il
10
2026-09-14 • via Nuitee
M
Minh Anh • couple • jp
10
Great value and location!
Pros:

The staffs are super helpful and friendly. Mr Giap, Ms Chi, and Mr Viet provided excellent services and made me feel comfortable during my solo stay here.

2026-09-14 • via Nuitee
D
Dylan • couple • au
10
Incredible, I definitely recommend!
Pros:

Staff were very welcoming and always friendly, they provided us with lots of local recommendations and ensured we had an excellent stay.

2026-09-13 • via Nuitee