Candlewood Suites Oklahoma City - Bricktown by IHG

Hotels
•
Candlewood Suites
8.5 (653 reviews)
933 East Reno Avenue , Oklahoma City , US
+1 405-605-1110

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Kitchen-equipped suites (dishwasher/stove) in some rooms
Good location (close to freeways/downtown, quiet street)
Shuttle service and knowledgeable driver
Coffee always available
Good price/value
Helpfulness from some staff (night manager) and easy late checkout
Cons:
Only one elevator working
Exterior door locks not working/worrisome
Rude or unhelpful front-desk/night security reported
Long check-in wait for at least one guest
Small/cramped rooms reported by some
Poor pillows (too flimsy), noisy ice maker
Plumbing/maintenance issues (running toilet, low shower pressure)
Occasional odd smells in hallways/doorway areas

Categories

Cleanliness
8.8
Generally praised as very clean in multiple reviews (several guests noted outstanding cleanliness), though a few issues were reported (unusual foul smell by doorway, running toilet in one room).
Service
7.8
Mixed: helpful staff and a proactive night manager and knowledgeable shuttle driver were praised, but several guests reported rude or unhelpful front-desk/night security interactions and a long 30-minute wait to check in.
Location
9.3
Consistently positive: described as perfect, close to freeways, near downtown and children’s hospital, quiet street with easy parking.
Room Quality
8.2
Mixed: comfortable beds and well-equipped suites/kitchens impressed guests, but some rooms felt smaller/cramped and there were complaints about pillows and noisy ice maker.
Amenities
8
Useful amenities noted (always coffee available, shuttle, kitchen with dishwasher/stove in suites), but problems were reported with only one elevator working, exterior door locks, and noisy ice maker.
Value for Money
9
Positive: multiple guests called the price point great and indicated they would stay again, with upgrades and late checkout adding perceived value.
Food and Beverage
8.2
Limited mentions: coffee availability was appreciated; no extensive F&B offerings discussed.
Overall Experience
8.7
Overall pleasant stays for many guests with clean rooms, comfortable beds and good location, tempered by service inconsistencies, safety/lock concerns and some maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Convenient Location in Oklahoma City
Located just 1.7 km from Chesapeake Energy Arena, Candlewood Suites Oklahoma City - Bricktown, an IHG Hotel offers free WiFi, parking, and a 24-hour front desk.

Comforts of Home
Select rooms feature a kitchen equipped with a fridge, dishwasher, and microwave, providing guests with the convenience of home-cooked meals during their stay.

Nearby Attractions
Explore popular landmarks such as Oklahoma City National Memorial and State Museum of History, both just a few kilometers away. Don't miss out on the convenience of staying close to key attractions.

Ready to experience comfort and convenience in Oklahoma City? Book your stay at Candlewood Suites Oklahoma City - Bricktown, an IHG Hotel now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 653 reviews
Cleanliness: 8.8
Service: 7.8
Location: 9.3
Room Quality: 8.2
Amenities: 8
Value for Money: 9
Food and Beverage: 8.2
Overall Experience: 8.7
B
Bosteder • family_with_children • us
10
Pros:

Everything

Cons:

Liked everything

2026-10-25 • via Nuitee
L
Lopez • couple • us
1
2026-10-20 • via Nuitee
J
Jose • couple • us
9
Pros:

Todo bien

2026-10-18 • via Nuitee
D
Deneisha • couple • us
8
2026-10-17 • via Nuitee
N
nida • couple • us
8
Good stay
Pros:

Cleanliness

Cons:

Nothing

2026-10-12 • via Nuitee
J
John • solo_traveller • us
9
Pros:

Bed was comfortable, room was smaller than expected.

Cons:

Room was small and cramped feeling.

2026-10-07 • via Nuitee
C
Carrie • solo_traveller • us
9
Overall was a very pleasant stay.
Pros:

Room was very clean and comfortable. I enjoyed having a kitchen, so I felt at home while away from home.

Cons:

I had to wait 30 minutes to check in nobody would come to the front desk.

2026-09-18 • via Nuitee
R
Ream • solo_traveller • us
10
Pros:

Location was perfect. The shuttle driver was very knowledgeable of area. And the price point was great.

Cons:

The outside doors card key didn't work. Only one elevator was operational. The night security guard was rude and disrespectful. Got conflicting information from night time staff on outside doors. One said put a rock in it the other said not to.

2026-09-12 • via Nuitee
M
m • couple • us
7
2026-09-09 • via Nuitee
E
Emmanuel • couple • gb
10
2026-09-07 • via Nuitee
G
Graves • solo_traveller • us
9
2026-09-05 • via Nuitee
C
curtis • couple • us
10
2026-09-01 • via Nuitee
T
Talburt • solo_traveller • us
9
Pros:

All and all it was great

Cons:

Close to the ou children hospital

2026-08-20 • via Nuitee
M
Michael • solo_traveller • us
8
2026-08-13 • via Nuitee
M
Mary • family_with_children • us
5
Pros:

There was always coffee available. It was easy access to the freeways and close to food.

Cons:

The pillows on the beds are horrible. The "firm" pillows were definitely not firm. You always have comfy mattresses but the pillows make sleeping terrible. A true firmer pillow option would be great. I usually bring my own due to the flimsy pillows.
Only 1 elevator worked and the locks on the exterior doors did not work well or close well which was alarming for safety concerns.

2026-08-13 • via Nuitee
S
Steve • family_with_children • us
9
2026-08-12 • via Nuitee
S
Salazar • family_with_children • us
7
Cons:

Toilet ran all the time. Faucet in shower valve didn't let enough water through for good watrr pressure. Tv was hard to control with no instructions. Ice maker in fridge made tapping noises all night, sounding like someone in hallway knocking on doors. Unusual foul smell on floor by doorway to hall.

2026-08-08 • via Nuitee
B
Bradley • solo_traveller • us
9
2026-08-06 • via Nuitee
A
Alberto • solo_traveller • us
10
Pros:

Ubicación y servicio al cliente

Cons:

Estuve poco tiempo

2026-08-06 • via Nuitee
K
Kristen • solo_traveller • us
10
Pros:

I was upgraded to a king suite because the elevator wasn't working to the floor my room was reserved on and I had to haul boxes from my truck to room. The night manager was more than helpful to offer this and the room was amazing!!! The cleanliness was outstanding, it came with a moderately stocked kitchen w dishwasher/stove,etc and exceeded my expectations. I was able to get a late checkout the next morning no problem either. The location was on a quiet street and no problems with parking outside the hotel. I would definitely stay here again!

Cons:

Nothing!!! Nothing but good to say about this property, which is rare....

2026-08-05 • via Nuitee