Kiriri Garden Hotel

Hotels
•
Independent
7.4 (11 reviews)
12 Avenue Belvédère, Kiriri, Bujumbura, 00960 , Bujumbura , BI
257-71-761870

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Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Picnic area
See all facilities

Review Highlights

Pros:
Excellent location
Very friendly staff
Clean rooms
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.5
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.5
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
7.5
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-11-09 18:25

Property Description

Luxurious Amenities
Enjoy the outdoor pool, fitness center, and complimentary wireless internet access at Kiriri Garden Hotel. Relax over a meal at the restaurant or unwind at the bar/lounge.

Convenient Services
Make use of room service, concierge services, and the business center during your stay. The hotel also offers dry cleaning/laundry services and 24-hour front desk assistance.

Comfortable Accommodation
Feel at home in the air-conditioned rooms with fully equipped kitchens. Stay entertained with flat-screen TVs and stay connected with free Wi-Fi.

Experience the perfect blend of relaxation and convenience at Kiriri Garden Hotel. Book your stay now to enjoy these incredible amenities and services.

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.4
Based on 11 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8
Room Quality: 7.5
Amenities: 7.5
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 7.5
V
vimal
10
Pros:

Excellent location very friendly staff

2025-06-06 • via Nuitee
S
Sylvanus
10
Pros:

Keep going !

2025-02-15 • via Nuitee
A
Abdullah
4
Pros:

The area of the hotel

2025-01-15 • via Nuitee
N
Nyenemo
2
Disappointing Experience at Kiriri Garden Hotel
Pros:

My stay at Kiriri Garden Hotel started well, with a nice gesture of being offered three complimentary bottles of water. However, the end of my stay was deeply disappointing and unprofessional.

When I was checking out, the receptionist suddenly claimed I hadn’t paid for the water, despite it being presented as complimentary. To make matters worse, she called security to prevent me from leaving the property, even though she couldn’t provide a bill or any proof of this charge. She insisted I pay but wouldn’t issue a receipt for the payment.

This incident left me feeling harassed and frustrated. It’s unacceptable for a hotel to handle misunderstandings this way, especially without providing proper documentation. I expected better professionalism and courtesy.

I cannot recommend this hotel based on this experience. Guests should not have to deal with such unprofessional practices.

Secondly, . The faucet was faulty, causing water to spray uncontrollably all over the bathroom, including the toilet area.

This made showering an uncomfortable and frustrating experience, as the entire bathroom would get soaked, and it was nearly impossible to keep anything dry. For a hotel that markets itself as high quality, basic functionality like a working shower should not be an issue.

While other aspects of the stay may have been decent, the inconvenience caused by the shower overshadowed them. I hope the management addresses these maintenance issues to provide a better experience for futur

2024-11-26 • via Nuitee
F
Finou Thérèse
8
Pros:

Très bel établissement et d'une propreté irréprochable. Le personnel est accueillant et très respectueux. Le hic c'est la carte et la nourriture, ils pourraient mieux faire en terme de propositions et de qualité des produits.

2024-11-20 • via Nuitee
F
Fatima
10
Pros:

Thanks for the wonderful hospitality and welcoming. Smooth check in and I was offered a late checkout. Nice people working in the hotel, very nice hotel views. Thanks and highly recommended hotel in Bujumbura

2024-06-16 • via Nuitee
C
Caron J
8
Pros:

There aren’t many upscale choices here.
and this is clearly one of the better properties.
That said, it was comfortable, safe, fine. Can’t “rave” about it but glad I chose it. It was entertaining observing the local movers and shakers who use the rooftop bar and host big celebrations.
Amenities were basic but adequate. Guess they expect you to use toilet paper for nose blowing since there was no tissue. Towels were not plentiful, just one bath towel and one hand towel, and one floor towel for the shower. Agree with someone else who felt there should be a non slip mat in the shower. Very slippery!
Best was the lovely view of the lake, which I was glad to get, after first being given a room facing the noisy entrance and street.
Front desk was accommodating.

2024-05-28 • via Nuitee
K
Keith • partner
10
Pros:

This was our first trip to Burundi and Kiriri Garden hotel was an excellent location overlooking Bujumbura and Lake Tanganyika. The hotel was beautifully decorated. The staff were friendly. Rooms were excellent.

2024-05-11 • via Nuitee
M
Michel
8
Pros:

Very Good place to stay. Staff friendly. Clean
and eco-friendly. Highly recommended.

2022-03-13 • via Nuitee
S
serge
8
Great and nice hotel
Pros:

Great place very nice

2019-02-01 • via Nuitee
M
Michelle
10
Clean and spacious
Pros:

We had a wonderful time! Our room with spacious and clean, the bed was very comfortable, the staff was warm and welcoming and friendly, and the breakfast buffet was absolutely delicious and amazing!

2017-12-04 • via Nuitee