Vortex KLCC Apartments By Soulasia

Hotels
•
Independent
7.8 (1662 reviews)
12 Jalan Sultan Ismail, Vortex Suites & Residences, Kuala Lumpur, Kuala Lumpur, 50250 , Kuala Lumpur , MY
60-17-6793834

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Facilities

Fitness facilities
Express check-out
Free WiFi
Luggage storage
Express check-in/check-out
Sauna
Elevator
Fitness facilities
Bicycle rentals nearby
Scooter/moped rentals nearby
See all facilities

Review Highlights

Pros:
Great location
Spacious apartment
Clean
Cons:
Staff unfriendliness
Issues with amenities
Additional charges for swimming pool

Categories

Cleanliness
7.26
Clean and spacious; however, missing proper mirrors and some areas noted as slightly dirty.
Service
7.73
Service was standard but some reviews mentioned unfriendliness from staff.
Location
9.27
Perfect location near KLCC and city center with good access to amenities.
Room Quality
8.22
Rooms are spacious and generally comfortable; however, some facilities could improve.
Amenities
6.25
Amenities like the swimming pool are problematic with additional charges and maintenance issues.
Value for Money
8.21
Generally a good deal for the spacious accommodation, though there were complaints about charges.
Food and Beverage
7.76
Limited feedback, but convenience of nearby food options noted.
Overall Experience
7.73
Mixed feelings due to service quality, charges for amenities, but friendly owner noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:44

Property Description

Recreational Amenities
Indulge in the outdoor pool, sauna, and fitness center during your stay at Vortex KLCC Apartments By Soulasia.

Featured Amenities
Benefit from express check-out, multilingual staff, and luggage storage. Take advantage of the airport shuttle and onsite self-parking.

Luxurious Rooms and Entertainment
Relax in one of the 19 uniquely decorated guestrooms with full kitchens. Enjoy entertainment on the 46-inch LCD TVs and stay connected with complimentary Wi-Fi.

Make the most of your visit to Kuala Lumpur by booking your stay at Vortex KLCC Apartments By Soulasia today!

Important information:

  • Pool access available from 10:00 AM to 7:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZB

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Property follows regional sanitization guidelines Safe & Clean (Malaysia)

See all policies

Location

Guest Reviews

7.8
Based on 1662 reviews
Cleanliness: 7.26
Service: 7.73
Location: 9.27
Room Quality: 8.22
Amenities: 6.25
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 7.73
A
Amir • solo_traveller • my
10
2026-04-11 • via Nuitee
B
Bavani • extended_group • my
5
Need to focus on cleanliness.....
Pros:

The house have all the facilities that mention in the webpage, with cooling airconditioner.

Cons:

The house was not clean, the represantatives from the host side messaged us on check in date to make payment before arrival if not the booking will be void even though the at booking.com it says no prepayment needed. We did make the payment thru online transfer. Then we got the checkin instruction where it stated they only do cleaning once a week. If you need the place to be sparkle pay extra RM50.For my understanding i thought they meant if we stay 1 week then they do cleaning once a week. But it turns out they dont clean the house even if the earlier guest checked out. The floor was dirty with stains and the house was a little dusty. The parquet floor and furniture are worn out, the house looks nothing in the picture. It looks way more older and smelly. Sorry to say the shampoo and bath soap have a bad smell as well. Thank god i brought my own toileteries. I think each time the guest check out they only change the garbage bags and make the beds. I had small children with me so a bit of disapointed with the cleanliness.

2026-04-11 • via Nuitee
A
ASWATHAMAN • solo_traveller • in
10
2026-04-10 • via Nuitee
P
Peter • family_with_children • ae
8
2026-04-08 • via Nuitee
C
Carlos • extended_group • gb
9
Estancia muy correcta cercana a las torres petronas
Pros:

La ubicación era excelente. Las camas muy cómodas. Buenas vistas.
Supermercado justo debajo muy útil.

Cons:

Aunque ya lo sabía por comentarios pero deberían especificar mas claramente que hay que pagar un depósito de 200 ringgits en cash.
Piscina de pago gestionado por otra empresa.

2026-04-06 • via Nuitee
A
Amirdine • family_with_children • fr
7
Bon rapport qualité prix mais
Pros:

Personnel à l’écoute et très réactif, emplacement de l’hôtel , immeuble impressionnant

Cons:

Photo et plan de l’appartement ne correspondent pas réellement à ceux annoncer .

2026-04-06 • via Nuitee
M
Magdalene MJ • couple • sg
8
2026-04-05 • via Nuitee
A
Adrian John • extended_group • my
7
2026-03-31 • via Nuitee
A
Afika • family_with_children • my
10
2026-03-28 • via Nuitee
B
Bianca Kateri Trish • family_with_children • ph
8
Pros:

I like how clean and modern it is, we loved our whole stay!

Cons:

The elevator was a bit confusing at first, there are 4 --- and idk how they work lol but sometimes its a bit difficult

2026-03-28 • via Nuitee
M
Muntasir • extended_group • bd
8
2026-03-27 • via Nuitee
H
HASAN • couple • tr
10
2026-03-25 • via Nuitee
H
HASAN • couple • tr
10
2026-03-25 • via Nuitee
E
elena • couple • gb
9
Muy agusto
Pros:

La ubicación super buena y el piso era grande y comodo. Estuvimos muy agusto para descansar unos dias despues de tanto viaje.

Cons:

No estaba muy limpio

2026-03-24 • via Nuitee
A
Azmil • extended_group • my
8
2026-03-22 • via Nuitee
S
Sofea • family_with_children • my
10
beautifull dgn penginapan sy
Pros:

semua suka,semua perfecttt nak bagi 100⭐️⭐️⭐️⭐️⭐️

Cons:

tiada

2026-03-19 • via Nuitee
A
Arkadiusz • extended_group • pl
8
Pros:

Apartament czysty i przestronny. Miła obsługa pozwoliła nam zostawić bagarze w ich biurze, bo samolot mieliśmy dopiero późnym wieczorem.

Cons:

Pralko-suszarka, nie suszy ubrań.

2026-03-16 • via Nuitee
E
EBRAHIM • family_with_children • za
9
excellent and nice
Pros:

close to petronas towers

Cons:

cheaper parking

2026-03-16 • via Nuitee
H
HASAN • extended_group • tr
5
İdare eder
Pros:

Konum güzel

Cons:

Olanaklar iyi değildi

2026-03-15 • via Nuitee
K
Karel • family_with_children • cz
6
Za ty peníze ( velmi levné ) na jednu noc ok
Pros:

Centrum města

Cons:

Byl to levný hostel ,kterému bych dal max 3 hvězdy. Velký nedostatek byla studená voda na sprchování a tragické,ale opravdu strašné postele ,Čistota povlečení byla ok

2026-03-12 • via Nuitee