Surgrand Hotel

Hotels
•
Independent
8.4 (53 reviews)
Unnamed Rd., PO Box 111, Sur, Ash Sharqiyah South, 0411 , Sur , OM
968-25-240000

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Facilities

Free breakfast
Fitness facilities
Express check-out
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Sauna
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-23 17:19

Property Description

Recreational Opportunities

Indulge in leisurely moments by the outdoor pool or maintain your fitness routine in the well-equipped gym at Surgrand Hotel.

Culinary Delights

Treat your taste buds to a delightful experience at the hotel's restaurant, coffee shop, or through 24-hour room service, and don't miss the daily complimentary buffet breakfast.

Comfort and Convenience

Relish in the comfort of air-conditioned rooms with fireplaces and unwind with luxurious amenities like deep soaking bathtubs. Take advantage of the complimentary wireless internet, and enjoy the convenience of a 24-hour business center and express check-in/check-out services.

Plan your stay at Surgrand Hotel in Sur for a beachside retreat near cultural attractions - book now for an unforgettable experience.

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Guests must provide a negative COVID-19 test result

  • Covid

    COVID-19 vaccine must have been received a minimum number of days before check-in: 14

  • Covid

    Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.4
Based on 53 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
A
Alison • partner
6
Pros:

Great size room

2025-04-27 • via Nuitee
B
Bertrand • partner
8
Pros:

La piscine tres bien .l hotel est isolé la vue est decevante. Les buffets sont corrects sans plus

2025-04-25 • via Nuitee
S
steve
8
Great base for Sur
Pros:

slightly tired but good value. decent food and good location

2025-04-18 • via Nuitee
H
Hu Eliot
10
Pros:

Excellent value

2025-02-21 • via Nuitee
L
LAURENT
10
Très bon hotel avec vue sur mer
Pros:

Très bon hotel avec vue sur mer
Personnel agréable qui nous a déposé des fruits dans chaque chambre
Petit déjeuner très correct avec de bonnes viennoiseries

2025-01-01 • via Nuitee
S
SYLVIE
10
Pros:

Rooms was very large, quiet and clean

2024-12-26 • via Nuitee
S
Seyma Gizem • family
10
Pros:

I liked the staff very much. At first we were dissappointed regarding the area, but at night everything is changed. We used Sur as a hub for Turtle reserve and Wadi Shab.

2024-04-17 • via Nuitee
F
FABIO • partner
8
Pros:

Albergo di discreto livello , purtroppo in una zona senza alcuna attrazione . Per questo motivo lo fa sembrare un motel . Al quinto piano si avverte l odore della cucina . Le piscine sono un po’ lasciate andare l nel complesso comunque non ci siamo stati male .

2024-02-21 • via Nuitee
A
Andrew
10
Pros:

We were just here for a stop over after completing a trip down from Muscat. The hotel upgraded us for free and the breakfast was amazing

Overall great place to stop and break up the trip between Muscat and whabi sand desert !!

2024-02-06 • via Nuitee
M
Martin • partner
10
Pros:

Very nice and quiet hotel. Friendly staff.

2023-12-08 • via Nuitee
A
Andrew • friends
10
Pros:

Great staff, clean, spacious rooms. Excellent breakfast.

2023-11-25 • via Nuitee
G
Gajesh • pet
6
Pros:

The choice of vegetarian food was very limited.

2023-11-24 • via Nuitee
G
Georgios • partner
10
Pros:

The hotel is correct. The personnel is polite and willing to help you. It is located a few km from the Sur center (the traditional souq and the port). The rooms are large, comfortable and clean without additional luxury. We spend 2 nights in the hotel and we was happy for our choice.

2023-03-22 • via Nuitee
T
Timothy
10
Pros:

Pros: Friendly and profession staff. Nice views of the water. Clean and modern rooms.

Cons: A but of a drive into the town proper. Leaving the property involves a several mile trip in the opposite direction to head into town as it's on a right turn only out of the parking lot. You have to drive quite a ways until you got a roundabout in order to head back into the other direction. Not the fault of the hotel, but definitely a challenge.

2023-03-13 • via Nuitee
J
JAMES • partner
8
Pros:

Good hotel, decent breakfast, all facilities good apart from the disappointing swimming pool. Slightly odd location somewhat out of town, not much around it.

2023-02-14 • via Nuitee
M
Marie
8
Pros:

Chantier en cours, nous n’étions pas prévenus. Réveil très matinal!!! Pas d’eau chaude dans une des salles de bains. Dommage.

2022-12-25 • via Nuitee
I
Irene
10
Perfektes Hotel für einen Zwischenstopp
Pros:

Das Personal ist zuvorkommend, alle unsere Extrawünsche wurden erfüllt. Das Frühstück war ausgezeichnet.

2022-04-17 • via Nuitee
V
Verified traveler
6
Pros:

Der Blick aufs Meer wurde durch den Blick auf die Baustelle überschattet. Das Zimmerfenster war nicht wirklich dicht, so dass das Zimmer frühmorgens nach Teer stank

2022-03-04 • via Nuitee
E
Eliott
10
Sur grand hotel
Pros:

Incredible moment in sur grand hotel. Amazing view

2022-01-31 • via Nuitee
F
Fridtjof
6
Geht so
Pros:

Ich kann dich fühlen super Bewertungen nicht verstehen. Das Hotel hat seine besten Zeiten längst hinter sich und ist renovierungsbedürftig. Positiv ist dass insgesamt sehr freundliche Personal.

2022-01-05 • via Nuitee