Hotel Casa Azabache

Hotels
9 (715 reviews)
46 Francisco León , Tuxtla Gutiérrez , mx

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
Massage services
Shuttle service (additional charge)
Concierge service
See all facilities

Review Highlights

Pros:
Cleanliness
Helpful staff
Great location
Good amenities
Cons:
Room ventilation issues
Confusion about airport transfer booking

Categories

Cleanliness
8.39
Many reviews mention cleanliness positively, but there was one complaint regarding a musty smell.
Service
9.36
Reviewers highlighted the friendliness and helpfulness of the staff.
Location
9.4
Location praised for being central yet tranquil, ideal for accessing tourist sites.
Room Quality
8.35
Some rooms are cramped or lack ventilation, but many found them comfortable.
Amenities
9.38
Amenities were described positively, including shared kitchens and social areas.
Value for Money
8.84
Value regarded positively overall, although some aspects could be improved.
Food and Beverage
8.89
Food and beverage not specifically mentioned, assumed to be adequate for the hotel tier.
Overall Experience
9.36
Most guests had a highly positive experience and appreciated their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 11:25

Property Description

Central Location
Located in the heart of San Cristóbal de Las Casas, Casa Azabache offers easy access to top attractions like San Cristobal Cathedral and Central Plaza & Park.

Comfortable Accommodation
Relax in well-equipped rooms featuring a desk, patio, and a cozy seating area. Enjoy the convenience of free WiFi during your stay at Casa Azabache.

Convenient Amenities
Benefit from a 24-hour front desk, shared kitchen, and a charming garden terrace. Explore nearby landmarks such as Santo Domingo Church and Del Carmen Arch effortlessly.

Book your stay at Casa Azabache now and experience a delightful blend of comfort and convenience.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 4 and older are allowed.
    Children from 4 years old to 17 years old stay for MXN 250 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 715 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
R
Ramirez jimenez • couple • mx
8
2026-04-14 • via Nuitee
A
Alexandria • solo_traveller • gb
9
Pros:

Clean , big room, welcoming staff and good location

Cons:

Strange rule about to not using the kitchen, not even for coffee before 10am. They will make you a weak cup of coffee if you ask.
All activities usually start before 9 am, so this was a huge problem for me who needs caffeine with a strong cup of coffee in the morning to function

2026-03-31 • via Nuitee
C
Comounpato • solo_traveller • mx
9
Pros:

Todo queda muy cerca, tiene buen precio y un patio muy lindo.

Cons:

La cama no era tan cómoda

2026-03-30 • via Nuitee
D
Dan • solo_traveller • se
9
2026-03-28 • via Nuitee
B
Baquedano • couple • us
9
Cons:

El baño es compartido

2026-03-28 • via Nuitee
D
Dan • solo_traveller • se
9
2026-03-28 • via Nuitee
T
TORRES HERNÁNDEZ • solo_traveller • mx
9
2026-03-25 • via Nuitee
P
Peter • family_with_children • nl
9
Perfecte prijs/kwaliteit
Pros:

Ruime kamer, centrale locatie
Behulpzame staf

2026-03-24 • via Nuitee
C
Castillo • couple • mx
10
Pros:

Limpieza, tranquilidad

Cons:

Cobran % al pagar con tarjeta

2026-03-22 • via Nuitee
A
Arturo • couple • fr
10
2026-03-22 • via Nuitee
A
Alev • solo_traveller • gb
9
2026-03-21 • via Nuitee
L
Luisa Fernanda • couple • mx
9
2026-03-18 • via Nuitee
R
Raishrie • couple • nl
7
Pros:

Miguel was een hele fijne host en de prijs-kwaliteitverhouding was goed. De locatie is ideaal, dichtbij het centrum, en (op één medewerker na) dacht het team goed mee, bijvoorbeeld bij het boeken van tours. We hebben ook prettig gebruik kunnen maken van de keuken, die van alle gemakken voorzien was.

Als verbeterpunt zou ik aanraden om de keuken iets meer up-to-date te maken, zodat het bij de wasbak wat hygiënischer en verzorgder oogt. Verder een prettig verblijf en zeker een aanrader.

Cons:

Keuken en badkamer verdient een update :)

2026-03-18 • via Nuitee
J
Jonathan • couple • de
9
2026-03-17 • via Nuitee
G
Garay • solo_traveller • mx
10
Pros:

Es muy silencio y el personal es muy amable.

Cons:

Poco ventilación en las habitaciones

2026-03-15 • via Nuitee
N
Noëlle • solo_traveller • nl
6
Prima
Pros:

Prima budget accommodatie

2026-03-13 • via Nuitee
I
Isabel • couple • es
8
Pros:

Muy bonito el hotel y bien ubicado
Personal muy amable

2026-03-13 • via Nuitee
W
William • solo_traveller • gb
10
Perfection!
Pros:

Nice clean room
Friendly staff
Good sheets
Nice design

Cons:

Nothing

2026-03-08 • via Nuitee
D
david ange jean marie • solo_traveller • gt
9
Pros:

Nice hotel

Cons:

Nothing

2026-03-06 • via Nuitee
C
Christel • extended_group • fr
10
2026-03-04 • via Nuitee