Hotel Casa Azabache

Hotels
9 (734 reviews)
46 Francisco León , Tuxtla Gutiérrez , mx

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
Massage services
Shuttle service (additional charge)
Concierge service
See all facilities

Review Highlights

Pros:
Cleanliness
Helpful staff
Great location
Good amenities
Cons:
Room ventilation issues
Confusion about airport transfer booking

Categories

Cleanliness
8.39
Many reviews mention cleanliness positively, but there was one complaint regarding a musty smell.
Service
9.36
Reviewers highlighted the friendliness and helpfulness of the staff.
Location
9.4
Location praised for being central yet tranquil, ideal for accessing tourist sites.
Room Quality
8.35
Some rooms are cramped or lack ventilation, but many found them comfortable.
Amenities
9.38
Amenities were described positively, including shared kitchens and social areas.
Value for Money
8.84
Value regarded positively overall, although some aspects could be improved.
Food and Beverage
8.89
Food and beverage not specifically mentioned, assumed to be adequate for the hotel tier.
Overall Experience
9.36
Most guests had a highly positive experience and appreciated their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 11:25

Property Description

Central Location
Located in the heart of San Cristóbal de Las Casas, Casa Azabache offers easy access to top attractions like San Cristobal Cathedral and Central Plaza & Park.

Comfortable Accommodation
Relax in well-equipped rooms featuring a desk, patio, and a cozy seating area. Enjoy the convenience of free WiFi during your stay at Casa Azabache.

Convenient Amenities
Benefit from a 24-hour front desk, shared kitchen, and a charming garden terrace. Explore nearby landmarks such as Santo Domingo Church and Del Carmen Arch effortlessly.

Book your stay at Casa Azabache now and experience a delightful blend of comfort and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 4 and older are allowed.
    Children from 4 years old to 17 years old stay for MXN 250 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 734 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
T
Thijs solo_traveller nl
8
2026-06-06 via Nuitee
D
Deirdre solo_traveller gb
9
Pros:

We are a couple from the UK who stayed at Casa Azabache for six nights. We specifically booked the en-suite room with its own kitchen area and found it incredibly functional for cooking our own meals. There is also a great shared kitchen, and the team kindly made us a coffee to kick-start our mornings. The walk-in wardrobe provided plenty of clothes storage space, though we’d suggest adding a mirror to the main room area in addition to the one in the en-suite.
​The room and all shared areas were kept spotlessly clean. Communication from start to finish was excellent; we deeply appreciated being given an early check-in after a long overnight bus journey, as well as the flexibility to store our luggage before catching another night bus after check-out.
​Many of our interactions were with Miguel, who was incredibly thoughtful and conscientious, an attitude shared by the entire team. Though our Spanish is limited, they went above and beyond to make us feel welcome and comfortable. The location is perfect for reaching the main areas of San Cristóbal, and the hotel offers fantastic value.

Cons:

Not a quibble..suggestion to have a mirror in main room would be convenient.

2026-06-03 via Nuitee
R
Ricardo solo_traveller mx
9
2026-06-03 via Nuitee
G
Gis solo_traveller mx
10
2026-06-01 via Nuitee
E
Erika solo_traveller mx
9
Pros:

La ubicación muy bien y el personal muy amable

Cons:

Las almohadas son muy duras y que la ventana no tuviera mosquitero

2026-05-29 via Nuitee
A
Alejandra solo_traveller mx
10
Pros:

La atencion excelente y las habitaciones limpias

Cons:

Todo muy bien.

2026-05-28 via Nuitee
N
Norma Oralia solo_traveller mx
10
Pros:

Muy buena ubicación. Limpio. La atención muy buena 👌

2026-05-27 via Nuitee
E
Edward couple gb
10
2026-05-23 via Nuitee
C
Cristina solo_traveller gb
10
Es un paraíso de tranquilidad en el bullente centro de San Cristóbal
Pros:

Cómodo y tranquilo . Ideal para viajeras solas, muy familiar y atentos

Cons:

Me gustaría poder desayunar en la propiedad aunque entiendo que es difícil incluir este servicio .

2026-05-22 via Nuitee
A
Alejandra Guadalupe solo_traveller mx
10
2026-05-17 via Nuitee
A
Anna couple de
10
Amazing stay!
Pros:

Everything was amazing, very nice and helpful staff. Clean and cute rooms. Very good value for money

Cons:

nothing

2026-05-10 via Nuitee
C
Carlos AG solo_traveller mx
10
Excelente alojamiento
Pros:

Es un alojamiento muy lindo, limpio, con buena ventilacion y son flexibles para dejar el equipaje despues del check out

Cons:

Me parecio excelente el lugar

2026-05-09 via Nuitee
L
Léa couple be
8
2026-05-09 via Nuitee
A
Anna couple de
10
Amazing stay with cute yard and nice staff
Pros:

Very nice staff, open reception 24/7. Very cute and comfy rooms. Overall vibe is very nice. There is also a shared kitchen and they offer tours.

Cons:

-

2026-05-07 via Nuitee
A
Anna couple de
9
Sehr empfehlenswert
Pros:

Der Kommunikation verlief super und reaktionsschnell. Das Gepäck konnten wir nach der Nachtfahrt problemlos abstellen und uns frisch machen. Alle sind sehr freundlich und die Zimmer super sauber.

2026-05-07 via Nuitee
M
Mariano couple ar
8
Muy bien
Pros:

Hermosa casa remodelada en hotel. Con un patio interno muy lindo.

Cons:

Las habitaciones no tienen aire acondicionado ni ventilador. La unica forma de ventilar la habitación es abrir la ventana que da al patio. El baño tiene salida unicamente a la habitación por lo que se llena de humaded. Tendrían que mejorar ese punto si o si, tuvimo 37 grados en fines de abril.

Cobran un 8% extra si se paga con tarjeta.

2026-05-06 via Nuitee
R
Ricardo solo_traveller mx
9
Pros:

Las instalaciones

Cons:

La cama muy baja

2026-05-03 via Nuitee
Y
Yuxiao solo_traveller mx
9
Recomendable
2026-05-02 via Nuitee
A
Azalea del Carmen solo_traveller mx
9
Pros:

Atención personal y armonía del lugar

Cons:

Estuvo muy bien todo. Tal vez solo me gustaría que tuviera estacionamiento

2026-05-02 via Nuitee
P
phillip solo_traveller us
10
Pros:

very nice atmosphere

2026-04-28 via Nuitee