Hotel Kreuz Lenk

Hotels
7.8 (734 reviews)
Aegertenstrasse 1 , Lenk , ch

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Children allowed

Facilities

Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Good food
Friendly staff
Cons:
Poor information from staff
Cleanliness issues
Amenities lacking

Categories

Cleanliness
7.13
There were comments about the bathroom not being very good and some general cleanliness issues.
Service
7.6
Staff was overwhelmed, lacking in friendliness and helpfulness at times.
Location
9.14
The location was praised as ideal and well-suited for events like the Cow Festival.
Room Quality
8.09
Rooms were generally good but received some criticism for noise.
Amenities
6.62
Facilities like the pool was out of order, which impacted the stay.
Value for Money
7.58
Some reviews indicated a lack of amenities and services for pricing.
Food and Beverage
8.63
Dinner was highly recommended and appreciated.
Overall Experience
7.6
The overall experience was decent, with some notable pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:31

Property Description

Convenient Location and Accessibility

Hotel Kreuz Lenk is ideally situated just a 5-minute walk from the train station and cable car, offering easy access to transportation for guests. The central location in Lenk in the Bernese Oberland ensures a peaceful stay while being close to key amenities.

Comfortable Accommodation and Relaxation Facilities

The hotel features bright, individually designed non-smoking rooms, some of which are equipped for disabled guests. Guests can unwind in the sauna, sun bed, or indoor pool after a day of skiing. Additionally, there is a playground for younger guests and free bicycle rentals available.

Exclusive Guest Benefits

Guests at Hotel Kreuz receive a SIMMENTAL CARD, granting complimentary bus and train usage within Lenk and discounts on various summer and winter activities. Take advantage of free ski bus services during the winter season and enjoy additional perks for winter activities.

Book your stay at Hotel Kreuz Lenk now to experience comfort, convenience, and exclusive guest benefits.

Important information:

Our Guests receive a SIMMENTAL CARD, which includes the free usage of all bus routes at Lenk, free train between Lenk - Zweisimmen - Gstaadt/Saanen and discounts on certain summer and winter activities.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for CHF 20 per person per night when using an existing bed.
    Children from 3 years old to 6 years old stay for CHF 50 per person per night when using an existing bed.
    Children from 7 years old to 15 years old stay for CHF 60 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

7.8
Based on 734 reviews
Cleanliness: 7.13
Service: 7.6
Location: 9.14
Room Quality: 8.09
Amenities: 6.62
Value for Money: 7.58
Food and Beverage: 8.63
Overall Experience: 7.6
S
Schuler • solo_traveller • ch
9
Abwechslungsreicher Kurzaufenthalt
Pros:

Ein zentrales und lebhaftes Hotel mit guter Ferienstimmung. Man ist "dabei" und unter den Leuten was als Alleinreisende geschätzt wurde. Hotel mit Geschichte, Kunst und Kultur.
Kleines Schwimmbad und Sauna

Cons:

Unfreundliche Buffetfrau im Frühstücksraum
Türenknallen der jugendlichen Gäste, aber da kann das Hotel nichts dafür.

2026-03-28 • via Nuitee
H
Heiniger • couple • ch
9
2026-03-28 • via Nuitee
Y
Yvonne • couple • ch
6
2026-03-27 • via Nuitee
P
Pascal • solo_traveller • ch
8
Hôtel agréable, propre, bien situé à proximité de la gare, bien mangé au restaurant Kreuzstube
2026-03-23 • via Nuitee
C
Christine • couple • ch
8
2026-03-22 • via Nuitee
P
Peter • family_with_children • de
8
Cons:

Saunabereich ist sehr veraltet, Sanitärbereich bei der Sauna nur teilweise in Betrieb, kein Ruhebereich

2026-03-18 • via Nuitee
M
Mike Zürcher • solo_traveller • ch
6
2026-03-15 • via Nuitee
A
Andri • family_with_children • ch
5
Durchschnittlich gut.
Pros:

Das Bad mit Sauna ist Durchnittich gut. Die Zimmer sind einfach aber Sauber. Frühstück ist OK. Die Bar am Abend Verweisst. Nach 15 min ohne Bewirtung wieder gegangen. Parkplatz Situation Sehr Schlecht. Restaurant kann ich nicht Bewerten, nicht benutzt. Freundlichkeit Personal in Ordnung.
Im grossen und ganzen Durchschnittlich gutes Hotel.

Cons:

Parkplatzsituation?
Keine Bedienung an der Bar obwohl geöffnet.

2026-03-14 • via Nuitee
D
DAMIEN • extended_group • fr
7
Bien sans plus !
Pros:

L’accueil

Cons:

Les sanitaires

2026-03-14 • via Nuitee
M
markus • couple • ch
9
2026-03-10 • via Nuitee
S
Sabrina • extended_group • ch
4
2026-03-09 • via Nuitee
J
Jean Paolo • couple • ch
10
2026-03-09 • via Nuitee
C
Christoph • extended_group • ch
7
2026-03-03 • via Nuitee
S
Stephan • solo_traveller • ch
9
Pros:

Super Lage & tolles Frühstücksbuffet. Gerne wieder

2026-03-03 • via Nuitee
L
Linda • extended_group • ch
8
Pros:

Alles vorhanden was es braucht, grosses Zimmer

Cons:

Zimmer/Bad altmodisch

2026-03-01 • via Nuitee
E
Esther • couple • ch
8
tiptop
Pros:

Die Auswahl am Frühstücksbuffet

Cons:

Gäste mit Hund

2026-02-27 • via Nuitee
S
Susanne • couple • ch
7
2026-02-27 • via Nuitee
L
Liliane • family_with_children • ch
8
Unseren Bedürfnissen gerecht
Pros:

Gut gelegen gute Einrichtung

2026-02-26 • via Nuitee
M
Madeleine • couple • ch
5
2026-02-26 • via Nuitee
C
Cédric • couple • ch
9
2026-02-23 • via Nuitee