Freehand New York

Hotels
8 (3444 reviews)
23 Lexington Avenue , New York , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful property
Great location
Friendly staff
Cons:
Filthy carpet
Small rooms
High price for quality

Categories

Cleanliness
6.71
Some guests reported filthy carpets and stained sheets.
Service
9.18
Multiple reviews praised the friendly and helpful staff.
Location
9.22
Guests consistently remarked on the excellent location and convenience.
Room Quality
7.17
Several rooms were reported as small or with inadequate lighting.
Amenities
7.7
Some amenities received praise but also complaints about the refrigerator and bathroom size.
Value for Money
7.16
Guests felt it was overpriced for the quality and size of the rooms.
Food and Beverage
8.21
Positive comments about the rooftop bar and in-lobby coffee shop.
Overall Experience
8.68
Guests had a generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:18

Property Description

Historic Charm and Creative Legacy:
Formerly the residence of renowned writers and musicians, the Freehand New York offers a unique blend of history and creativity, evident in its design by Roman and Williams.

Luxurious Amenities:
Indulge in bathrobes, slippers, and premium Argan amenities in every room, along with complimentary water, apples, HD smart TVs, and safes for your convenience and comfort.

Culinary Delights and Rooftop Oasis:
Savor delectable dishes at the restaurant and lobby bar by Happy Cooking Hospitality, grab a bite at The Smile's takeout outpost, and enjoy craft cocktails at the rooftop Broken Shaker by Bar Lab.

Experience the vibrant neighborhood of Flatiron from our prime location on Lexington Avenue. Book now to immerse yourself in the cultural tapestry of Freehand New York.

Important information:

GROUP POLICY: Any reservation of 10 people or more per night will be considered a group with different terms and conditions. Groups reservations can only be made through our reservations team, and Generator reserves the right to cancel it otherwise.
RESORT FEES: - High-speed WiFi - Access to 24hour fitness center which features Peloton bikes - Priority seating, based on availability, to F&B outlets - Access to game room When traveling with pets, please note that an extra charge of 75 USD per stay applies.
PET POLICY: We would welcome a dog on property but only when staying in a private room, and subject to a fee per dog per Stay. Only Dog under 75lbs./ 34kg.
For Advance Purchase rates/Non Refundable rates, we require the payment card used for booking to be presented upon check in.
AGE RESTRICTIONS: Individuals under the age of 18 can only stay at the Hostel when accompanied by a parent or legal guardian in the same room.
The room must be private.
Unaccompanied under 18's are not allowed to stay in shared rooms, unless they are part of a group that has booked out the entire shared room. The group leader must provide the required documentation to Generator. Failure to comply with these policies will result in automatic cancelation of the booking with no refund. Guests violating these rules will not be permitted to check into the HostelGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Location

Guest Reviews

8
Based on 3444 reviews
Cleanliness: 6.71
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 7.7
Value for Money: 7.16
Food and Beverage: 8.21
Overall Experience: 8.68
S
Susan couple us
8
Good
Pros:

Close to family member

Cons:

I was changed an additional charge if 49.00 per night because I booked on kine with booking.com

2026-08-22 via Nuitee
N
Nicole family_with_children us
10
I will definitely come back. Absolutely loved the stay at the hotel
Pros:

Beautiful hotel, exceptional rooftop bar. Friendly staff , clean rooms

Cons:

Nothing not to like

2026-08-22 via Nuitee
A
Ahmed solo_traveller us
8
Can Be evaluated above average.
Pros:

Location was very good and accessible to attractions and Metro Station, Room much smaller than expected, however it's Ok for one person not More.

Cons:

There was no water in the bathroom for the last night while the receptionist informed me that they are doing maintenance and I struggled to take shower after long day, even there was no any other arrangement from the hotel management nor any notification so the guest at least can store some water.

2026-08-22 via Nuitee
P
Penelope Jane solo_traveller au
7
Pros:

Great location quirky rooms!

Cons:

My mattress was soggy and lumpy and needs to be replaced room 26! There is also the smell of stale smoke in the linens :(

2026-08-22 via Nuitee
B
Bradley solo_traveller gb
9
2026-08-21 via Nuitee
M
Melody extended_group us
8
Excellent budget option in NYC
Pros:

Location was excellent, room was clean, lots of cool spots to hang out within the hotel. Appreciated both an early check in and late check out. Water bottles and refill station also appreciated!

Cons:

The building is very dark. The ac is loud, putting it on fan helped a lot.

2026-08-20 via Nuitee
L
Linda Foltran couple it
8
2026-08-20 via Nuitee
J
Julie couple ca
8
2026-08-20 via Nuitee
D
Dayana solo_traveller co
9
Pros:

Muy central!
Facil acceso
Limpieza diaria en la habitación

2026-08-20 via Nuitee
N
Nikola couple cz
9
Super ubytování na Manhattanu
Pros:

Skvělá lokalita, čisté ručníky každý den, funkční klimatizace

2026-08-19 via Nuitee
O
Olivier couple fr
4
Bon emplacement , service mauvais et clim bruyante
Pros:

L’emplacement est parfait . Le lobby et les dépendances de l’hôtel sont très belles .

Cons:

Chambre minuscule .
Climatisation extrêmement bruyante ( même après avoir changé de chambre) et donc impossible à mettre la nuit (en plein mois d’août)
Personnel au minimum et même parfois désagréable .

2026-08-19 via Nuitee
M
Mauricio solo_traveller cl
8
Alojamiento cómodo cerca de Flatiron Building
Pros:

El hotel cuenta con una muy buena ubicación, cerca del Flatiron Building y está rodeado de buenos restaurantes. Además, tiene un bar bastante entretenido y una estación de metro a pocos minutos caminando.

Cons:

La pieza era algo pequeña con poca iluminación y el baño tenía un problema con la luz. Además, el internet no funcionaba muy bien en la pieza.

2026-08-19 via Nuitee
D
Donato couple be
7
Pros:

Great location; water available; gym

Cons:

No place to store clothing.

2026-08-19 via Nuitee
E
Elisa couple it
9
2026-08-19 via Nuitee
A
Andrew solo_traveller gb
10
Awesome hotel in a great location. Staff were superb and really friendly. How could you not have a nice day. 😊
Pros:

Location is superb. Staff super friendly. Really clean. Love the vibe. Just the perfect hotel. Totally recommend.

Cons:

Nothing!

2026-08-19 via Nuitee
S
Shinar solo_traveller gb
8
Pros:

Really good location close to the flatiron and the subway. Comfortable bed, good shower.

Cons:

Small room, slightly aging amenities but really not bad

2026-08-18 via Nuitee
F
FrenchGarden solo_traveller fr
8
Restful stay in Manhattan: practical room and cozy vibe
Pros:

I had an excellent stay at this hotel. My premium room was comfortable and very practical—there was easily enough space to leave my suitcase open without it getting in the way! The air conditioning worked perfectly, so there was no need to run the additional window unit. The Wi-Fi was strong, the bed was comfortable, and the bathroom was in pristine, recently renovated condition with powerful shower pressure. Overall, the room had a very restful & cosy atmosphere.

Cons:

The ambient lighting creates a cozy atmosphere—which personally suited me after a busy day in Manhattan—but a dedicated reading light by the bed would have been a great addition. Regarding breakfast, you are better off eating out at a local spot that serves homemade pastries! Lastly, the security deposit required upon arrival was actually charged to my credit card rather than just held. Even though it is refunded after check-out, having those funds temporarily debited is an unwelcome practice on an already costly trip.

2026-08-18 via Nuitee
L
Laura solo_traveller es
1
2026-08-18 via Nuitee
V
Véronique family_with_children fr
8
Bon emplacement prestation correctes mais petit pour 3
Pros:

Localisation

Cons:

Salle de bain très petite

2026-08-18 via Nuitee
D
DANIELE solo_traveller it
8
Ottimo hotel in pieno centro di Manhattan
Pros:

In pieno centro di Manhattan praticamente davanti al Bar della fanosa serie TV FRIENDS . Consigliato

Cons:

Tutto e ad un prezzo onesto per New York

2026-08-18 via Nuitee