Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
BBQ facilities
Tour desk
See all facilities

Review Highlights

Pros:
Warm, genuine hospitality
Safe and attentive for solo travellers
Spectacular views
Personalized service (e.g., breakfast on request) and helpful driver
Cons:
A few small areas could be improved
Not focused on luxury; minor imperfections noted

Categories

Cleanliness
7.2
Standard quality for this hotel tier.
Service
7.2
Extremely warm, genuine and attentive service; hosts checked in frequently, provided personal care, and coordinated with the driver to ensure guest safety and comfort.
Location
7.2
Beautiful, memorable views were a highlight of the stay and contributed strongly to the positive experience.
Room Quality
7.2
Standard quality for this hotel tier.
Amenities
7.2
Standard quality for this hotel tier.
Value for Money
7.2
Standard quality for this hotel tier.
Food and Beverage
7.2
Personalized breakfast service noted (prepared when needed), indicating attentive F&B service.
Overall Experience
7.2
Highly positive and memorable stay emphasizing heartfelt hospitality, safety for solo travelers, and a strong personal connection with the hosts.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-10 16:55

Property Description

Scenic Views and Convenient Location
Ornateview Hotel in Ella offers stunning garden and lake views, just a short distance from popular attractions like Demodara Nine Arch Bridge and Ella Railway Station.

Comfortable Accommodation
Guest rooms at Ornateview Hotel are well-equipped with modern amenities including a flat-screen TV, fridge, and private bathroom. Some rooms even feature balconies with mountain views for a truly relaxing stay.

Delicious Dining Options
Indulge in a variety of American and Asian cuisine at the hotel's restaurant, with a vegetarian menu available upon request.

Experience the beauty of Ella at Ornateview Hotel - book your stay now for a memorable getaway.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.2
Based on 83 reviews
Cleanliness: 7.2
Service: 7.2
Location: 7.2
Room Quality: 7.2
Amenities: 7.2
Value for Money: 7.2
Food and Beverage: 7.2
Overall Experience: 7.2
S
Sadiyah solo_traveller gb
10
More than just a stay. I will never forget.
Pros:

I had a really special stay here and it’s one I’ll genuinely never forget. From the moment I arrived, the family made me feel so welcome, but more than that, they made me feel safe, which means everything as a solo traveller. They constantly checked in on me, invited me to sit with them and treated me with such kindness and care that it felt more like being with family than staying at a hotel.

One thing that really stood out was how much they looked out for me. They were always nearby if I needed anything, even at night and that level of genuine concern and warmth is something you can’t put a price on. They took care of every need so effortlessly, even making breakfast exactly when I needed it, which made everything feel so easy and comfortable.

The views here are absolutely spectacular and made the whole experience even more special. Waking up and taking it all in was something I’ll always remember.

Their close connection with the driver also made a huge difference to my experience. He was amazing throughout my time there, always making sure I was safe, waiting for me, guiding me. As a solo female traveller, that gave me so much peace of mind and made exploring feel easy and comfortable.

The hospitality was just genuinely real and heartfelt. This place may not be about luxury, but it is absolutely about heart. Some places don’t just host you, they hold you, and you leave a piece of your heart there. The kindness, warmth, and genuine care I experienced here are something I will always remember. I recommend it to anyone, especially if you are travelling solo and want to feel truly looked after and welcomed.

I would highly recommend this place to anyone looking for something more than just a hotel stay. If you want to feel genuinely welcomed, cared for, and experience a level of warmth that goes beyond the usual, this is the perfect place. It’s not just about having somewhere to sleep, it’s about feeling at home and that’s exactly what you get here.

Cons:

There are a few small areas that could be improved, but honestly, the level of care, kindness, and attention I received completely outweighed everything. The way they look after you makes you feel so comfortable and valued that any minor imperfections don’t even matter. It’s rare to find a place where you feel genuinely cared for, and because of that, I found myself overlooking everything else without hesitation.

2026-04-05 via Nuitee
T
Thineth young couple lk
10
Good place to visit
Pros:

All the thing are perfect
I like this place
Beautiful place nice view

2025-06-09 via Nuitee
C
Chanaka family with young children lk
1
Bad
Pros:

Location

Cons:

No WiFi pool without water

2025-05-26 via Nuitee
R
Ruwan young couple lk
2
Not recommended the rooms with private pool. Don’t know about other rooms. Poor customer service
Pros:

Location is very good.

Cons:

Poor customer service and cleanliness. Need to be improved.

2025-05-15 via Nuitee
M
Muttiah family with young children lk
8
Very good
2025-05-14 via Nuitee
K
Kasun family with young children qa
8
Very good
2025-04-18 via Nuitee
M
Mohamed group om
1
Worst experience
Cons:

Hot water not working
No power the time we visit

2025-04-05 via Nuitee
C
Charith review category business travellers lk
10
Had a great time.
Pros:

It has a picturesque view. It is an amazing place for a writer who wants to be with his thoughts. I really enjoyed the place and their hospitality.

2025-04-05 via Nuitee
B
Bryan young couple us
7
Up in the mountains with peace and quiet.
Pros:

The property is located a little bit away from Ella but the views are stunning.

Cons:

The property just needs a little more love.

2025-03-08 via Nuitee
K
Kavindu family with young children lk
10
Super place
Pros:

All things

2025-02-18 via Nuitee
P
Piumith with friends pl
10
🏞️♥️Great day we will stay in our life time before.♥️🏞️
Pros:

All the hotel facilities and the amazing 200° view.

2025-02-17 via Nuitee
V
Vishva young couple lk
1
Bad 👎
Pros:

Bed & viwe is good

Cons:

Staff, breakfast
Tv not working
Not hot water.
Not water fast

2025-02-05 via Nuitee
K
Kalindu young couple lk
10
Nice view
Pros:

Super place for staying I recommend to stay this place

2025-02-02 via Nuitee
B
Bandara family with young children lk
10
Nice place. Silence place for mind to relax.
Pros:

Everything is good. In the morning we get breakfast from the restaurant area. Very beautiful place. Super view.thank you staff member to guide us.

Cons:

All is good.

2025-02-02 via Nuitee
K
Kaushalya young couple lk
10
Unforgivable night i am visiting.
Pros:

The view is very nice and bathroom is very beautiful and clean.

Cons:

All are perfect.

2025-01-28 via Nuitee
J
Jasith young couple lk
10
Obviously we obsessed for stay that place fr..
Pros:

Amazing view and can stay with fresh mindset..
Staf was very friendly and they were very kindly..

2025-01-26 via Nuitee
J
Janeesh family with young children lk
10
🎁🎁 Amazing View Place In Ella.Super Hotel.🏞️🧭🎁🎁
Pros:

Room View and Staff members are friendly.We Recommend this hotel to stay a amazing night

Cons:

Amazing View Point In Ella

2025-01-26 via Nuitee
J
Jerom young couple lk
1
Terrible Experience - Avoid This Hotel We stayed at this hotel for two nights, but our experience was extremely disappoi
2025-01-25 via Nuitee
R
Rathnayaka family with young children lk
10
Great place for staying. Super place
Pros:

We staying 2 Nights. Staff is friendly and very good. In the morning we see the sun ricing form our room balcony. It is amazing. Quite place for staying our free time. I recommend to come this place.

Cons:

Staff
View
All the other things are good.

2025-01-25 via Nuitee
S
Suboda young couple lk
10
In this place have great view and very quiet place. Room condition is very good . Owners are helpful
Pros:

Nice View at the room
Freindly staff
Good room condition

2025-01-21 via Nuitee