SpringHill Suites by Marriott Grand Rapids West

Hotels
SpringHill Suites
8.6 (388 reviews)
4274 Parkway Place , Grandville , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Comfortable beds
Good location
Cons:
Issues with breakfast quality
Minor room maintenance issues

Categories

Cleanliness
8.4
Many reviews mention the rooms are clean, but there were some issues with strong soap smell and flooding.
Service
9.4
Consistent praise for friendly and helpful staff in multiple reviews.
Location
8.9
Convenient location near the airport and quiet environment.
Room Quality
8.9
Generally good room quality with comfortable beds, but some minor issues reported.
Amenities
7.9
Breakfast options were criticized, and overpriced lobby items noted.
Value for Money
8.9
Overall considered a good deal for the services provided.
Food and Beverage
7.4
Breakfast quality was disappointing.
Overall Experience
9
Overall positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 08:39

Property Description

Modern Amenities and Convenient Location
Enjoy a comfortable stay at SpringHill Suites by Marriott Grand Rapids West, located just 14 km from Van Andel Arena. With free bikes, a fitness centre, and a shared lounge, this 3-star hotel offers modern amenities to enhance your stay.

Relaxing Features for Guests
Unwind by taking a dip in the indoor pool, or soak up the sun on the sun terrace. With a 24-hour front desk and free WiFi, we ensure your convenience and relaxation are our top priorities.

Business and Leisure Blend
Whether you're here for work or leisure, our hotel has something for everyone. Utilize the business centre for your work needs, and then head to the snack bar for a quick bite.

Book your stay at SpringHill Suites by Marriott Grand Rapids West and experience comfort and convenience like never before.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 388 reviews
Cleanliness: 8.4
Service: 9.4
Location: 8.9
Room Quality: 8.9
Amenities: 7.9
Value for Money: 8.9
Food and Beverage: 7.4
Overall Experience: 9
L
Linda solo_traveller us
10
Enjoyed our stay
Pros:

Close to many restaurants but in a quiet location.
Also like the room set-up with the seating area and refrigerator.

2026-07-16 via Nuitee
J
John solo_traveller us
1
Cons:

I was charged twice for my stay they charged me on the 9th of June and turn around and charge me on the 15th of June.

2026-07-13 via Nuitee
E
Emerald family_with_children us
10
Exceeded expectations and we will definitely look forward to staying again.
Pros:

Room and facilities were clean, staff was very friendly and accommodating. Kids loved the hideaway bed and breakfast was simple but very nice and well maintained. Breakfast area was clean and bright and room was easy to access. Overall was an excellent stay.

Cons:

Access to parking lot is a little obnoxious due to location but not terrible.

2026-07-13 via Nuitee
J
Janet couple us
10
Will use this hotel again!
Pros:

Hotel was nice and clean, very good breakfast, pleasant and nice staff and guests.

2026-07-11 via Nuitee
S
Susan family_with_children us
6
It was ok. Facility was nice. Not in the best operating condition.
Pros:

The breakfast was good. Room was large which gave us an area to spread out and grandson slept on the couch.

Cons:

Pool was out of service. My grandson was looking forward to swimming. They didsend us to another property we had to drive to. We were across from the hospitality room. There were a bunch of loud laughing screaming young girls in there till 2 am. It kept us awake. Even though the staff was in an ear shot they never told them to be quiet etc. Staff seemed to be in another room not at desk. You had to wait a few minutes for them to appear. Shower door leaked all over the bathroom floor.

2026-07-07 via Nuitee
H
Hagans family_with_children us
9
great value
2026-07-05 via Nuitee
E
Elizabeth solo_traveller us
10
2026-07-04 via Nuitee
T
Tracie couple us
7
Good value. Nice place.
Pros:

The room was super big. Awesome bathroom. Great price.

Cons:

The temperature is difficult to control. The window on the bathroom door is weird. Difficult with being female with a teenage son.

2026-06-23 via Nuitee
T
Todd couple us
10
2026-06-23 via Nuitee
K
Klotz solo_traveller us
10
Excellent
Pros:

Everything. Was beautiful looked very new. Breakfast was great waffles eggs ect. Bed suoer comfortable room was nice and spacious.

Cons:

Just the way all places mostly do it.but I wish they would separate shower from mirror and toilet area..

2026-06-18 via Nuitee
M
Maria couple us
10
Great hotel, and great location and great breakfast
Pros:

Love that they had a great breakfast and always had coffee and tea available and water. And also like that they had like a little mini market as well if you forgot something or if you needed something.

Cons:

Sad that the pool wasn’t just a little bigger, to accommodate more people

2026-06-15 via Nuitee
R
Reitz family_with_children us
1
2026-06-13 via Nuitee
S
Susan solo_traveller gb
8
Lovely Hotel shame about the Breakfast
Pros:

We were visiting family in Hudsonville so this was the best Hotel that was nearest. Easy to find and plenty of parking.
Staff are all really friendly and helpful.
Bed comfortable with choice of pillows, shower was not very powerful but it was adequate.
We didn't have time to make use of the gym or pool which was a shame but it looked good.

Cons:

Breakfast was poor. Not many choices. No pastries or fresh fruit platter, just a choice of an apple or over ripe banana and the coffee was weak.
The first morning we arrived at breakfast about half an hour before it finished to find virtually nothing left which was disappointing.
Second morning we arrived at breakfast early and managed to find bacon and scrambled eggs, that was better, but they soon ran out!

2026-06-09 via Nuitee
K
Kimberly solo_traveller us
10
Pros:

Great location

2026-06-08 via Nuitee
M
Mady solo_traveller us
8
Cons:

Check in issues

2026-06-05 via Nuitee
J
Jessica couple us
10
2026-05-28 via Nuitee
I
India couple us
8
2026-05-28 via Nuitee
Y
Yia family_with_children us
10
Pros:

Great decor and cleanliness

2026-05-26 via Nuitee
D
Donavin family_with_children us
10
2026-05-25 via Nuitee
P
Pat solo_traveller us
6
Pros:

Clean and quiet

Cons:

The breakfast buffet was lacking in healthy food. No fruit or yogurt. The oatmeal was tasteless and very watery.

2026-05-24 via Nuitee