Casona Tlaquepaque Temazcal & Spa

Hotels
6.7 (110 reviews)
Zaragoza 73 , Guadalajara , mx

Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Nice staff
Good location
Cons:
Dirty rooms
Unclosed restaurant
High prices for low quality

Categories

Cleanliness
4.85
The premises are described as dirty, dusty and lacking maintenance.
Service
7.82
The staff is nice, but their service is hindered by various issues in the hotel.
Location
8.85
The location is noted positively in one of the reviews.
Room Quality
5.81
Rooms are reported as dark and run down, with no AC and issues with flooding.
Amenities
5.84
Amenities are lacking with the hotel restaurant being closed and the overall quality below expectations.
Value for Money
6.8
Price is considered high for the quality received.
Food and Beverage
5.85
No restaurant service was available during the stay.
Overall Experience
7.82
Overall experience was negative due to multiple drawbacks but there were a few redeeming aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 02:11

Property Description

Luxurious Accommodation with Free WiFi
Experience the charm of Casona Tlaquepaque, where every room is equipped with modern amenities including free WiFi and a flat-screen TV. The private bathrooms and comfortable beds ensure a relaxing stay for every guest.

Wellness Facilities for Relaxation
Indulge in ultimate relaxation at Casona Tlaquepaque with their wellness facilities, offering traditional temazcal experiences and rejuvenating spa treatments. Unwind and rejuvenate in a serene environment after a day of exploring the vibrant city.

Convenient Location near Tlaquepaque Centre
Located just 2 blocks away from Tlaquepaque centre, Casona Tlaquepaque provides easy access to local attractions including the Tlaquepaque Regional Ceramic Museum. With the Guadalajara Airport a short distance away, your getaway begins seamlessly.

Book your stay at Casona Tlaquepaque now for a memorable and rejuvenating experience.

Important information:

The parking lot is opposite the hotel. The night parking is free of charge, while during the day it has an extra cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: GDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.7
Based on 110 reviews
Cleanliness: 4.85
Service: 7.82
Location: 8.85
Room Quality: 5.81
Amenities: 5.84
Value for Money: 6.8
Food and Beverage: 5.85
Overall Experience: 7.82
C
Colchado Ariza couple mx
1
cancelé inmediatamente por haber sido un total engaño
Pros:

¡Es un fraude!, las fotografías del lugar que booking utiliza para promover el lugar SON TOTALMENTE FALSAS, el lugar está descuidado, el domo que cubría el comedor está totalmente abajo, los muebles del comedor están amontonados abajo de la lona que servía para esa área, el lugar es obscuro, falta mantenimiento. Yo cancelé inmediatamente y hasta el momento no se si pueda recuperar algo del carísimo costo de las habitaciones.

Cons:

¡Es un fraude!, las fotografías del lugar que booking utiliza para promover el lugar SON TOTALMENTE FALSAS, el lugar está descuidado, el domo que cubría el comedor está totalmente abajo, los muebles del comedor están amontonados abajo de la lona que servía para esa área, el lugar es obscuro, falta mantenimiento, polvoso, sucio. Yo cancelé inmediatamente y hasta el momento no se si pueda recuperar algo del carísimo costo de las habitaciones.

2025-12-05 via Nuitee
V
Valle couple us
4
Nice staff but need a lot of work
Pros:

Locations

Cons:

Rooms need to be remodeled

2025-11-07 via Nuitee
R
Rosa partner
4
Pros:

The property is in very bad conditions, no restaurant in the facility, the patio is used as storage. It needs a lot of repairs

2025-09-24 via Nuitee
M
Maricruz Ruiz solo_traveller us
5
2025-07-23 via Nuitee
Y
Yadira
2
Pros:

Horrible. The decoration and location are great however the hotel itself is run down and needs major updates. The room was super dark. No AC and the rooms get so hot, the bathroom shower floods. The hotel towels were stained, had ruff bedsheets with only one pillow. The doors are hard to close and open. It had it listed as having a restaurant and upon arrival the restaurant was closed for awhile. We were the only guest and they always had the hotel entrance locked. We had to ask each time we left the hotel and came in to let us in. This made us feel trap rather than secured.

2025-07-01 via Nuitee
E
Emilio solo traveller us
10
Exceptional
2025-06-26 via Nuitee
B
Bonnie
10
Pros:

Family hotel love everyone

2025-03-18 via Nuitee
E
ERIC
2
Pros:

Needed to leave the place because someone did try to start an extortion, only hotel’s staff had my personal information, not trusted place at all… please read previous reviews… unfortunately we didn’t, however, we realized someone else lived the same situation in this hotel in the past, also very poor condition, fan did not work, bathroom got clogged, doors didn’t close correctly so no privacy… Expedia must verify places posted in its site and be and hold accountable overall.

2025-03-10 via Nuitee
R
Ruben young couple mx
6
Pleasant
Pros:

Overall decor

Cons:

Noise during the entire night, too bright in the room from light coming from the outside (reception area). They should have blackout curtains. Did not sleep well because of this.

2025-02-20 via Nuitee
E
Eduardo
2
Pros:

This was by far the worst stay. Bad attitude of employees, no water and you need to go find someone to get access to go out of the hotel.
Stay away!

2025-01-31 via Nuitee
V
Valeria family_with_children
2
Pros:

While the location is good, walkable to the restaurants, the hotel needs maintenance:
The bathroom were extremely old, old towels with wholes, and old showerhead..
It was cold at night (for me) and they had only 1 blanket in the room.

2025-01-27 via Nuitee
F
FERNANDO
2
Pros:

Not a nice place to stay

2024-11-17 via Nuitee
L
Leonella
10
Pros:

Loved the staff! Checked in late at night and was received and settled in immediately. My mother was traveling with me and forgot a pair of sunglasses in the room at checkout. The hotel was closed when we realized what happened but the following day we contacted them and they had saved the sunglasses for us. Can’t express how thankful I was for such great hospitality! I’ll book again

2024-09-04 via Nuitee
A
Alfonso family
4
Pros:

It’s showed as 3 and a half stars but in reality is a two star , they give you a pad lock to secure the door I would never go back

2024-09-03 via Nuitee
E
Elba family
10
Pros:

It’s a beautiful rustic place!! The Temazcal it’s a nice experience!!

2024-07-25 via Nuitee
J
Juan young couple us
1
Horrible experience, terrible rooms, and worst of all, bad attitude from the management and owners.
Pros:

Location.

Cons:

We had to leave in the morning and we couldn't because we had been locked in by the night attendant and when we tried to leave, we couldn't. The bed was almost to the bottom of the floor. It was super hot on that day and there is no air conditioning in the rooms so it was unbearable because we could not open the windows and the only option we had in order to survive the night, was to open the front doors so that the heat would kind of dissipate, what a terrible experience! Besides that, there were numerous weird and strange noises in the hotel and we saw some strange shadows and stuff. We will never star at this place. I asked to speak with the owners or manager and nobody cared. We had booked our stay for 5 nights and checked out after a few hours - and they refused to give us a refund because they said "the reservation was for 5 nights". Horrible experience, terrible rooms, and worst of all, bad attitude from the management and owners. I will never stay there nor will I recommend this place to anybody that I know!

2024-07-21 via Nuitee
L
Luz
8
Pros:

Its a beautiful house center Tlaquepaque jalisco. Close to El parian. Safe neighborhood

2024-04-17 via Nuitee
I
Iris
2
No recomendado
Pros:

Una experiencia muy desagradable!!
No avía almuédas,cobertores,tuallas, ni agua caliente muy pésimo servicio mi reservación fue para dos noches y no aguantamos nos fuimos a otro hotel.

2024-03-27 via Nuitee
M
Mendoza solo traveller us
7
Good
2024-03-03 via Nuitee
J
Jean young couple fr
1
Bad
Cons:

Cleaning

2024-02-17 via Nuitee