Cartesiano Boutique & Wellness Hotel

Hotels
9.4 (760 reviews)
3 Oriente N. 610 Centro Puebla , Puebla , mx

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Beautiful amenities
Cons:
Some cleanliness issues
Rooms too dark

Categories

Cleanliness
8.66
There are some cleanliness issues mentioned, like dust in the rooms.
Service
9.83
Generally positive feedback about the staff, although some guests noted coldness at check-in.
Location
10
Very convenient for exploring Puebla, close to attractions.
Room Quality
9.17
Rooms are comfortable; however, some were described as dark and needing better light.
Amenities
9.62
The heated pool and spa facilities received positive comments.
Value for Money
8.65
Some reviews indicated the hotel is overpriced for what it offers.
Food and Beverage
9.61
The food and dining experience were frequently praised, with specific mentions of excellent meals.
Overall Experience
9.66
Overall, guests had a very positive experience with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:34

Property Description

Luxurious Accommodation
Cartesiano Boutique & Wellness Hotel in Puebla offers 5-star air-conditioned rooms with free WiFi, ensuring a comfortable stay. Each room features a desk, flat-screen TV, and complimentary toiletries, providing a touch of luxury.

Wellness and Leisure
Guests can unwind at the fitness centre, take a refreshing dip in the outdoor pool, or relax on the terrace. The perfect combination of wellness and leisure activities awaits at Cartesiano Boutique & Wellness Hotel.

Convenient Location
Located near popular attractions like Puebla Convention Centre and Amparo Museum, this hotel is ideal for travelers interested in exploring the city. With a paid airport shuttle service, arriving and departing is hassle-free.

Experience luxury, wellness, and convenience at Cartesiano Boutique & Wellness Hotel. Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBC

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 760 reviews
Cleanliness: 8.66
Service: 9.83
Location: 10
Room Quality: 9.17
Amenities: 9.62
Value for Money: 8.65
Food and Beverage: 9.61
Overall Experience: 9.66
K
KATHLEEN couple gb
10
Super stay
Pros:

Super attentive staff.
Lovely pool area.
Great location.
We had a great stay our best accommodation in 4 weeks in Mexico and certainly not the most expensive. Great value for money.

2026-02-14 via Nuitee
L
Lucy solo_traveller gb
10
2026-02-13 via Nuitee
V
Victor couple es
9
Precioso hotel en centro de Puebla
Pros:

Localización, instalaciones, ambiente.

Cons:

El servicio en el área de la piscina.

2026-02-12 via Nuitee
D
David couple us
5
Disappointed.
Pros:

Cartesiano still has a number of things to recommend it.  The location is fantastic (though we saw more graffiti in the surrounding Sapos neighborhood than in previous trips), the siting within an old ceramic factory remains marvelous, the room decor and bedding are fresh, and the food is delicious.  Room rates are reasonable.  If you choose to stay here, just temper your expectations some.

Cons:

So disappointing.

There are two plaques in the lobby celebrating accolades from a Condé Nast Traveler survey in 2018.  Readers that year voted Cartesiano the best hotel in Mexico, and indeed, the second highest rated in the world. 

Eight years later, Cartesiano probably isn't even the best hotel in Puebla.   How sad.

Our room, 208, had stained upholstery, and dingy towels.  The rain shower head was rusty, and the water temperature kept fluctuating between cold and scalding.  Our request for additional drinking water was greeted by sending us to the restaurant where we could pay for it.  Five stars?  Absolutely, if they have changed the scale from one to ten.

The rooftop pool remains a photogenic setting.  But the wood deck is faded and chipped in parts, the glass is spotty, the supports coming out of the pool have seen better days.  Even the pool water was a bit murky.

Service was variable at best.  Room service coffee was timely, but two mornings came in china, whereas the third morning it was in Starbucks-style paper to- go cups.  Breakfast on the rooftop terrace was abundantly pleasant but at times, we had to search for servers.

In all, this once-superlative hotel is slipping.  It looks worn,  and the details associated with such a celebrated hotel are lacking.  Cartesiano was once a part of The Leading Hotels of the World but is not longer--this situation may be why.

I hope the hotel freshens itself.  Until it does, a hotel once celebrated as the second best in the world is merely second best.

2026-02-11 via Nuitee
A
Angelo solo_traveller it
9
Pros:

Posizione, pulizia e qualità della struttura.

Cons:

Iniziare la colazione 30’ prima per chi soggiorna per motivi lavorativi.

2026-02-10 via Nuitee
D
Diego couple mx
10
Pros:

Buena ubicación, muy tranquilo y lindo

Cons:

Todo bien

2026-02-09 via Nuitee
L
Laura couple ar
10
Pros:

Muy buena ubicación
Muy lindo el hotel
Muy bueno servicio

2026-02-08 via Nuitee
W
Wolfgang couple at
10
Wunderschönes komfortables Hotel in bester Lage, wir waren begeistert!
Pros:

Das Hotel ist relativ neu und von hoher architektonischer Qualität. Besonders gefallen hat uns die Einrichtung der Zimmer, der Rooftop Pool und der gesamte Rooftop Bereich mit schöne Aussicht und einen guten Service.
Die Lage am Rande der Altstadt ist perfekt um in 5 Minuten zu den schönsten Gassen und zum Zocalo zu gelangen.
Das Personal war überall sehr hilfsbereit und kompetent, unser Auto wurde eigenständig geparkt, und das Gepäck aufs Zimmer gebracht. Auch das Frühstück war ausgezeichnet.
Wir sind einen Tag länger geblieben als geplant weil uns das Hotel und auch Puebla so gut gefallen hat.

Cons:

Als einzigen Kritikpunkt ist uns in Erinnerung, dass der Frühstücksraum nicht geheizt war, wir haben uns auf die Terrasse in die Sonne gesetzt und da war es warm genug.

2026-02-08 via Nuitee
L
Linda couple gb
10
Fabulous place to stay in Puebla
Pros:

This hotel is stunning. The design is faultless, the gardens are lovely and it’s in the centre of the vibrant town of Puebla. The pool area is also very appealing, with ample shade from parasols. You can hear the traffic noise from below but you are in the centre of town, and the view from the sun beds is of tree tops. The beds and pillows are extremely comfortable and the rooms are spacious, with good sound insulation. Breakfast is good and varied, and the food on the third floor restaurant is good.
The overall feeling is one of comfort and wellbeing.

Cons:

Nothing worth mentioning.

2026-01-28 via Nuitee
E
Emma solo_traveller au
9
Pros:

Lovely hotel. Great location.

2026-01-27 via Nuitee
U
Uwe couple de
9
Es war ein sehr angenehmer Aufenthalt.Die Lage am Rande des historischen Zentrums war sehr angenehm.
Pros:

Nachmittags am Pool sich erholen, bevor es wieder in die Stadt ging, war sehr angenehm.

2026-01-24 via Nuitee
E
Ernesto couple mx
9
Great place to stay great location very clean
Pros:

Everything excellent I will go back definitely

2026-01-21 via Nuitee
C
Christian couple de
9
Sehr angenehmer Aufenthalt in gepflegter Anlage in Toplage.
Pros:

Unser Zimmer war hell und sauber, aber leider auch etwas hellhörig zum Nachbarn.
Das Bad ist groß und gut ausgestattet. Außerdem gab es einen kleiner Balkon, mit Blick auf den Dachpool.
Das Frühstück ist sehr gut.
Die Lage des Hotels ist ausgezeichnet.

Cons:

Der Service an der Rezeption , im Restaurant, sowie im Poolbereich ist eher langsam und könnte aufmerksamer sein, wenn man seinem 5 Sterne Anspruch gerecht werden will.

2026-01-21 via Nuitee
L
Leslie couple us
8
The room was great. Loved the night time cookie & choice of essence room spray.
Pros:

The hanging egg chairs by the pool.

Cons:

Needed more water available in the workout room or elsewhere in the hotel.
There was a corporate event & the pool area was closed off to other hotel guests from 2PM & the rest of the day on Sunday.

2026-01-20 via Nuitee
S
Susan couple gb
8
Lovely hotel but stay could have been better - we felt ignored by staff
Pros:

Lovely hotel with great facilities in an ideal location for exploring Pueblo

Cons:

The waiters and bar staff were very pleasant and helpful. The reception staff at the 3rd floor restaurant were completely disinterested in customers. They sat behind their desks scrolling on their phones and couldn’t even manage a greeting or show people to a table.

2026-01-20 via Nuitee
L
Laetitia family_with_children fr
8
Un petit cocon de repos à deux pas du cœur de Puebla
Pros:

Qualité de la literie, odeur agréable diffusée le soir dans les chambres, petite attention chocolatée quotidienne. Hôtel moderne et spacieux. Les chambres donnent sur la cour intérieure et sont donc au calme.

Cons:

La piscine mériterait un rafraîchissement : les matelas des transat mériteraient d’être changés car ils sont tachés, pas mal de carreaux sont cassés, et il y a énormément de rouille à l’endroit du débordement.
Aussi, le fait que la piscine donne sur le boulevard très passant n’est pas génial.

2026-01-19 via Nuitee
P
Perla couple mx
10
Pros:

Las instalaciones agradables

Cons:

Todo excelente 👌

2026-01-19 via Nuitee
A
Alejandra couple mx
9
2026-01-19 via Nuitee
J
Jesus solo_traveller ca
10
Pros:

The rooms are pretty big with a nice design

Cons:

Nothing all was awesome

2026-01-19 via Nuitee
D
Doranne couple us
9
Nice oasis!
Pros:

Location
Quiet room
Restaurant 360

2026-01-19 via Nuitee