Hilton Garden Inn Chihuahua

Hotels
•
Hilton Garden Inn
8.9 (260 reviews)
Av. De La Juventud 5915, Esq. Haciendas del Valle , Chihuahua , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Comfortable accommodations
Cons:
Cleanliness issues
Food complaints
Service inconsistencies

Categories

Cleanliness
8
Multiple reviews highlight issues with cleanliness, particularly in bathrooms.
Service
9.4
Mixed feedback on service, with some reviews mentioning warmth and attentiveness.
Location
9.5
Location is frequently praised for its convenience and accessibility.
Room Quality
9.4
Rooms are described as comfortable with good design and amenities.
Amenities
9
General satisfaction with facilities, though some amenities fell short (pool issues).
Value for Money
8.5
Some pricing issues raised with Booking discrepancies, impacting perceived value.
Food and Beverage
8
Negative feedback on specific food items; other dining experiences not detailed.
Overall Experience
9.4
Overall satisfaction reflected in many positive reviews despite some critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:32

Property Description

Luxurious Amenities

Hilton Garden Inn Chihuahua offers a range of luxurious amenities, including a seasonal outdoor swimming pool, fitness centre, and a shared lounge and terrace. Guests can unwind and relax in style during their stay.

Delicious Dining Options

Indulge in a culinary experience at the hotel's restaurant where guests can savor a variety of dishes. Additionally, guests can enjoy a continental or American breakfast to start their day on a delicious note.

Convenient Services

From room service to a 24-hour front desk and currency exchange, Hilton Garden Inn Chihuahua ensures a convenient and comfortable stay for all guests. Whether for business or leisure, the hotel offers everything needed for a memorable experience.

Book your stay at Hilton Garden Inn Chihuahua now and experience luxury and comfort in the heart of Chihuahua!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Sep 30, 2026 until Sat, May 1, 2027

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 1 year old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 260 reviews
Cleanliness: 8
Service: 9.4
Location: 9.5
Room Quality: 9.4
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9.4
J
Juan Carlos • solo_traveller • mx
10
2026-03-14 • via Nuitee
M
Montes • couple • mx
10
2026-03-07 • via Nuitee
R
Ricardo • solo_traveller • mx
7
Pros:

Ubicacion, instalaciones y elbreato d3 la mayoria del personal

Cons:

No asistencia con maletas, todos los dias tener que reactivar llave de acceso, una chica de recepción nada amable y el desayuno incipido, carne dura y papas crudas

2026-02-26 • via Nuitee
V
Villarespe • solo_traveller • mx
10
Mi experiencia fue eficiente y agradable
Pros:

Modernidad.

Cons:

Ambiente frío.

2026-02-22 • via Nuitee
E
EDEC • couple • mx
10
2026-02-13 • via Nuitee
E
Enrique • couple • mx
10
2026-01-20 • via Nuitee
J
Javier • solo_traveller • mx
10
2026-01-19 • via Nuitee
J
Jose • solo_traveller • us
10
Pros:

All the buildings

Cons:

The parking

2026-01-19 • via Nuitee
J
Juan L • family_with_children • us
10
Great staff all they say is yes
Pros:

Staff is very friendly and accommodating

Cons:

Late check out and view

2026-01-19 • via Nuitee
M
Mónica Berenice • family_with_children • mx
6
Pros:

La limpieza del cuarto

Cons:

La área de alberca , sucia, maltratada , la barra se encontraba en reparación pero estaba todo sucio , meseros casi nunca subían a piso de alberca para poder pedir bebidas y comida , el desayuno no era muy bueno , comida fría y cruda

2026-01-19 • via Nuitee
M
MARIO RAUL • family_with_children • es
9
Buen hotel
Pros:

Nuevo, elegante y cómodo

Cons:

No funciona bien el Internet

2026-01-18 • via Nuitee
W
Walter • couple • mx
7
Pros:

Room was clean, good breakfast and staff was friendly

Cons:

Tha AC was not working nor the heat, the room was extremely cold

2026-01-12 • via Nuitee
R
Reynaldo • couple • mx
10
Por mucho el mejor hotel que conozco en Chihuahua.
Pros:

La decoración, confort y limpieza son espectaculares en todo el hotel. La ubicación es excepcional con llegada y salida muy ágil.

Cons:

La falta de calidez de la persona en recepción.

2026-01-03 • via Nuitee
F
Federico • extended_group • mx
9
Location in a commercial mall, it does a versatile stay in Chihuahua.
Pros:

Located, breakfast, and comfortable.

Cons:

The hotel mention that Pool is warm, but it does not true.

2025-12-30 • via Nuitee
R
rodolfo • couple • mx
10
2025-12-14 • via Nuitee
G
Gutiérrez Ramírez • family_with_children • mx
10
Excepcional.
Pros:

No sabía que contaba con servicio a la habitación, eso superó mis expectativas.

Cons:

Que la zona de la alberca estuviera abierta, por lo menos para tomar fotos de la vista.

2025-12-10 • via Nuitee
• family_with_children • us
10
2025-12-08 • via Nuitee
S
Sergio Hafid • family_with_children • mx
4
Baño demasiado sucio y con orina en taza
Pros:

las habitaciones y su diseño

Cons:

el baño estaba muuuuy sucio, la taza de baño tenía orina seca, había un vidrio en el suelo del baño y el espejo estaba con muchas gotas, sugestivo de que no estaba adecuadamente limpio

2025-12-04 • via Nuitee
S
Sanchez • couple • us
9
2025-12-03 • via Nuitee
L
Lizbeth • family_with_children • us
10
2025-11-24 • via Nuitee