West Hotel Sydney, Curio Collection by Hilton

Hotels
Curio Collection by Hilton
8.7 (1597 reviews)
65 Sussex Street , Sydney , au

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Cons:
Room size
Breakfast options
Value for money

Categories

Cleanliness
8.26
Most reviews mention cleanliness; however, there were some comments regarding room size and softness of the bed.
Service
9.23
Many guests praised the friendliness and helpfulness of the staff, highlighting excellent service.
Location
9.27
Numerous reviewers noted the hotel’s prime location, especially near attractions like Darling Harbor.
Room Quality
8.22
Generally good feedback, but some comments suggest room size could be larger for the price.
Amenities
8.75
Amenities received mixed reviews; breakfast options were raised as a concern, but overall positive.
Value for Money
8.21
Comments mentioned mixed feelings about pricing versus services received.
Food and Beverage
8.76
Good feedback on the breakfast variety, but some guests requested more options.
Overall Experience
8.93
Overall positive experiences noted, with several guests expressing they would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:37

Property Description

Luxurious Oasis in the Heart of Sydney

Elegant Design and Modern Amenities
Experience contemporary luxury at West Hotel Sydney, Curio Collection by Hilton. The hotel's open air garden Atrium offers a serene escape with lush greenery, while the Solander Bar serves a selection of premium beverages.

Comfortable Rooms and Suites
Unwind in stylish guest rooms equipped with a 49-inch TV, Bluetooth speakers, and a dedicated workspace. Upgrade to a suite for a separate lounge area, a lavish bathroom with a large bathtub, and complimentary slippers.

Gourmet Dining and Fitness Facilities
Indulge in locally sourced cuisine at Solander Dining or maintain your fitness routine at the on-site gym. With 24-hour room service, every need is catered to effortlessly.

Book now to immerse yourself in luxury at West Hotel Sydney, where sophistication meets comfort.

Important information:

Please note that there is a 2% surcharge when you pay with a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SYD

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 55 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 1597 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.93
J
James couple au
7
Pros:

Nice facilities and easy enough access

Cons:

No view from the room

2026-05-23 via Nuitee
J
Jack couple au
10
Very good
Pros:

Very good

Cons:

No issues

2026-05-22 via Nuitee
D
Denise solo_traveller au
6
Pros:

The room was clean. Nice bathroom. Staff were pleasant at reception, but less helpful during breakfast including long wait for coffee even when not busy.

Cons:

Room was small. Lots of street noise over the weekend overnight, including hooning cars. Room looked out over the street and car park on the other side. Dim lighting in the room.

2026-05-20 via Nuitee
B
Brittany solo_traveller us
8
Decent stay for Sydney Prices
Pros:

Modern, clean, decent breakfast.

Cons:

Location was great.

2026-05-18 via Nuitee
M
Martin couple au
10
2026-05-17 via Nuitee
G
Goldi solo_traveller au
10
Pros:

Boutique and clean. Basic amenities provided

2026-05-15 via Nuitee
J
Jason solo_traveller au
8
Pros:

Location and proximity to Barangaroo and King St Wharf.
Service, amenities and price was good.Had everything we needed.

Cons:

Parking is available but expensive compared to normal rates.

2026-05-15 via Nuitee
I
Indyanna couple au
9
2026-05-13 via Nuitee
M
Marney couple au
8
It was a comfortable stay.
Pros:

The design and location. Comfortable bed and nice velvet chairs gave it a lux feel. Early check-in and late check-out due to being an Honours member.

Cons:

It was too expensive for what you were getting (basically a room and no facilities apart from a gym and restaurant downstairs which was nice) that a Hilton would normally have. I asked reception for a comb and they said they would bring it up but forgot about it.

2026-05-13 via Nuitee
Y
Yenifer family_with_children us
10
Perfect hotel & location
Pros:

The service was extremely good and the location is amazing !!!

Cons:

Nothing i like everything

2026-05-13 via Nuitee
E
Elena couple au
9
Pros:

Very clean, stylish, great location

2026-05-11 via Nuitee
A
Agustin solo_traveller ar
10
Cerca de Todo y con todo lo necesario
Pros:

La amabilidad ddel personal del front desk. Desayuno fabuloso una ubicacion ideal cerca de todo

2026-05-09 via Nuitee
K
Kylie couple au
8
Pros:

Clean, tidy, and easy to get to.

Cons:

The room was a little small and the road noise was very noticeable on the 3rd floor.

2026-05-04 via Nuitee
L
Lorraine couple au
8
Lovely
Pros:

Location , breakfast

Cons:

Road noise

2026-05-04 via Nuitee
A
Annabel couple gb
10
2026-05-03 via Nuitee
D
Denise couple au
10
Enjoyed it will visit again
Pros:

Everything

Cons:

Nothing

2026-05-03 via Nuitee
P
P7382BOjenniferp Solo travel
8
Nightclub next door adds Saturday colour
Pros:

I liked the hotel and the staff are great. The location was also convenient for getting around Sydney. The restaurant downstairs is very handy and does a nice evening cocktail and a solid breakfast. I enjoyed my time but would encourage folks not to stay on a Saturday night as the thumping bass from the nightclub next door isn't congruent with a good night sleep. Can I just say that the door staff at the nightclub next door are also very nice and were happy to chat when I went over ay 12am to find out when they closed (2am or 3am depending on how things are going). Anyway, I was up all Saturday night but probably not having as much fun as the folks in the nightclub. Thinking about it, there is always the argument that if you can't beat them, join them. Any night of the week but Saturday night ... a great place to stay. Nightclub next door - based on the door staff and the thumping base - recommended.

2026-05-02 via Tripadvisor
E
Edgell couple au
10
Excellent we will stay again.
Pros:

Modern, neat and clean

Cons:

N/A

2026-05-01 via Nuitee
S
Sam solo_traveller au
9
2026-05-01 via Nuitee
B
Bobbi couple au
9
Superb location for access to Darling Harbour, The ferry, other transport, opera and theatre.
Pros:

Superb location for people wanting to make the most of Darling Harbour, the Opera House and Theatre District. The room was very stylish, from the carpet to coffee maker.

Cons:

Had a glitch with the Wifi but the helpful staff at reception rectified it quickly.

2026-05-01 via Nuitee