West Hotel Sydney, Curio Collection by Hilton

Hotels
•
Curio Collection by Hilton
8.7 (1505 reviews)
65 Sussex Street , Sydney , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Cons:
Room size
Breakfast options
Value for money

Categories

Cleanliness
8.26
Most reviews mention cleanliness; however, there were some comments regarding room size and softness of the bed.
Service
9.23
Many guests praised the friendliness and helpfulness of the staff, highlighting excellent service.
Location
9.27
Numerous reviewers noted the hotel’s prime location, especially near attractions like Darling Harbor.
Room Quality
8.22
Generally good feedback, but some comments suggest room size could be larger for the price.
Amenities
8.75
Amenities received mixed reviews; breakfast options were raised as a concern, but overall positive.
Value for Money
8.21
Comments mentioned mixed feelings about pricing versus services received.
Food and Beverage
8.76
Good feedback on the breakfast variety, but some guests requested more options.
Overall Experience
8.93
Overall positive experiences noted, with several guests expressing they would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:37

Property Description

Luxurious Oasis in the Heart of Sydney

Elegant Design and Modern Amenities
Experience contemporary luxury at West Hotel Sydney, Curio Collection by Hilton. The hotel's open air garden Atrium offers a serene escape with lush greenery, while the Solander Bar serves a selection of premium beverages.

Comfortable Rooms and Suites
Unwind in stylish guest rooms equipped with a 49-inch TV, Bluetooth speakers, and a dedicated workspace. Upgrade to a suite for a separate lounge area, a lavish bathroom with a large bathtub, and complimentary slippers.

Gourmet Dining and Fitness Facilities
Indulge in locally sourced cuisine at Solander Dining or maintain your fitness routine at the on-site gym. With 24-hour room service, every need is catered to effortlessly.

Book now to immerse yourself in luxury at West Hotel Sydney, where sophistication meets comfort.

Important information:

Please note that there is a 2% surcharge when you pay with a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SYD

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 55 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 1505 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.93
C
Cindy • couple • au
8
2026-02-14 • via Nuitee
G
graham • couple • gb
7
2026-02-13 • via Nuitee
D
Danielle • couple • au
9
2026-02-13 • via Nuitee
M
Megan • couple • au
9
Comfortable stay with good location
Pros:

Styling was good, close to Barangaroo, Kings Wharf and restaurants. Comfortable bedding and pillows were amazing. Staff were super helpful and friendly.

Cons:

Smallish room

2026-02-12 • via Nuitee
P
Paul • couple • gb
8
Ok for our needs
Pros:

Location

Cons:

Being charged for a lactose free coffee at breakfast

2026-02-11 • via Nuitee
J
Jan • solo_traveller • ch
10
2026-02-08 • via Nuitee
R
Razvan • couple • de
9
Pros:

Frühstück frisch und sehr gute Qualität, Lage sehr gut, wenig Platz in den Schränken, Wifi nur nach Anmeldung in Hilton Honors möglich

Cons:

Schränke, Wifi

2026-02-08 • via Nuitee
A
Anita • couple • au
7
Cons:

When the room facilities advise refrigerator, I would expect there to be a refigerator - something the size of a refrigerator that barely fits 2 bottles of water & milk for the morning cuppa does not a refrigerator make!

2026-02-08 • via Nuitee
A
Agnes • solo_traveller • au
10
First time and not the last time, great hotel and service.
Pros:

Everything!

2026-02-08 • via Nuitee
D
Dmitrii • couple • ru
2
Cons:

The hotel management is very greedy.

2026-01-31 • via Nuitee
B
Ben • couple • au
10
Best location, wonderful staff, highly recommend!
Pros:

Best stay! Amazing staff especially Emmanuel, from the moment we arrived to when we left. Convenient location & such easy parking. Best hotel we’ve stayed in, felt so welcomed & staff were so accomodating to us, always had smiles, even got a sweet card for my parters birthday. Highly recommend!

2026-01-31 • via Nuitee
M
Magdalena • couple • au
10
Perfect
Pros:

Great location, friendly staff and the comfiest bed we have ever slept on!
This was our second time staying at the West and I’ll definitely be back for more stays

2026-01-27 • via Nuitee
F
Flávio • couple • au
10
2026-01-27 • via Nuitee
T
Todd • couple • us
10
A Very Easy and Pleasant Hotel in the Heart of Sydney
Pros:

Location was great! The hotel definitely had a unique “boutiquey” feel & look that was very pleasant! The staff were very helpful and in particular Katherine at the reception desk who after discovering we had been traveling for over 24 hours, found us a room and checked us in early! We didn’t expect it but greatly appreciated it!!

Cons:

The menu selection at the restaurant was a little light on options but what they did have on the menu was delicious!

2026-01-27 • via Nuitee
B
BROBJER • couple • se
10
2026-01-26 • via Nuitee
P
Phung • couple • au
8
Pros:

Clean and comfortable

Cons:

NIL

2026-01-25 • via Nuitee
E
Emma • extended_group • gb
10
2026-01-24 • via Nuitee
D
dan mihail • couple • ro
9
2026-01-24 • via Nuitee
G
Greveno • solo_traveller • au
8
Pros:

Facilities & location

2026-01-24 • via Nuitee
M
Melinda • family_with_children • au
8
Lovely hotel, spacious king room, located right in the middle of the action
Pros:

Incredibly comfy room, phenomenal pillows, complimentary arrival drinks were a lovely idea.
Breakfast could start earlier, having to wait until 7 slightly delayed our day.

Cons:

Breakfast could start earlier, having to wait until 7 slightly delayed our day.

2026-01-24 • via Nuitee