West Hotel Sydney, Curio Collection by Hilton

Hotels
•
Curio Collection by Hilton
8.7 (1505 reviews)
65 Sussex Street , Sydney , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Cons:
Room size
Breakfast options
Value for money

Categories

Cleanliness
8.26
Most reviews mention cleanliness; however, there were some comments regarding room size and softness of the bed.
Service
9.23
Many guests praised the friendliness and helpfulness of the staff, highlighting excellent service.
Location
9.27
Numerous reviewers noted the hotel’s prime location, especially near attractions like Darling Harbor.
Room Quality
8.22
Generally good feedback, but some comments suggest room size could be larger for the price.
Amenities
8.75
Amenities received mixed reviews; breakfast options were raised as a concern, but overall positive.
Value for Money
8.21
Comments mentioned mixed feelings about pricing versus services received.
Food and Beverage
8.76
Good feedback on the breakfast variety, but some guests requested more options.
Overall Experience
8.93
Overall positive experiences noted, with several guests expressing they would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:37

Property Description

Luxurious Oasis in the Heart of Sydney

Elegant Design and Modern Amenities
Experience contemporary luxury at West Hotel Sydney, Curio Collection by Hilton. The hotel's open air garden Atrium offers a serene escape with lush greenery, while the Solander Bar serves a selection of premium beverages.

Comfortable Rooms and Suites
Unwind in stylish guest rooms equipped with a 49-inch TV, Bluetooth speakers, and a dedicated workspace. Upgrade to a suite for a separate lounge area, a lavish bathroom with a large bathtub, and complimentary slippers.

Gourmet Dining and Fitness Facilities
Indulge in locally sourced cuisine at Solander Dining or maintain your fitness routine at the on-site gym. With 24-hour room service, every need is catered to effortlessly.

Book now to immerse yourself in luxury at West Hotel Sydney, where sophistication meets comfort.

Important information:

Please note that there is a 2% surcharge when you pay with a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SYD

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 55 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 1505 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.93
P
Pam • couple • au
7
2026-03-28 • via Nuitee
M
Maureen • solo_traveller • au
7
Very good
Pros:

Close to where I was going

Cons:

Nothing

2026-03-26 • via Nuitee
T
Taggart • couple • au
8
2026-03-26 • via Nuitee
L
Liz • solo_traveller • au
10
Pros:

Friendly staff and simple check in process. I also like the gym facilities.

2026-03-26 • via Nuitee
J
Jacqui • couple • au
9
Pros:

Room was lovely and clean. Comfortable bed. Great location.

Cons:

View of the highway wasn’t great. A little on the expensive side for what it is.

2026-03-24 • via Nuitee
T
Tessa • solo_traveller • au
9
Nice stay near attractions I was interested in. Staff sre very helpful and accommodating
Cons:

There is a funny noise coming through when air conditioning goes off. Noticeable throughout the night. Room 332 but i suspect more rooms are affected.

2026-03-23 • via Nuitee
M
Marcel • couple • au
10
Highly recommended
Pros:

Very clean and comfortable. Staff very friendly and helpful

2026-03-22 • via Nuitee
U
Ulrich • solo_traveller • ch
9
2026-03-20 • via Nuitee
S
Sal Solarino • couple • au
10
Great hotel in a great location with everything you need nearby. Clean and comfortable room.
Pros:

Really nice hotel, very clean, neat and presentable. Staff were very helpful and nice. The room was very comfortable for two people for two nights. The bed was ultra comfortable and the bathroom clean and stocked.

The location of the hotel was perfect, in the city, but just out of the city in a way. Short 10-12min walk into the city shopping precinct with a 10min walk towards darling square everything was close enough.

Cons:

Nothing to add

2026-03-17 • via Nuitee
T
Teodora-Diana • solo_traveller • jp
6
Overpriced. You can find better deals and more comfortable stays at an apart-hotel in the same area
Pros:

Comfy beds. Helpful staff.

Cons:

The room was tiny, the bathroom layout was awkward, and it didn’t close properly, making it very humid inside. Definitely overpriced for what you get.

2026-03-16 • via Nuitee
T
Tayla • solo_traveller • au
6
2026-03-16 • via Nuitee
P
Paul • couple • au
7
Short and Sweet
Pros:

Location in the city

Cons:

Was expecting a few more facilities in my room for the price I paid

2026-03-15 • via Nuitee
J
Jake • couple • au
5
2026-03-14 • via Nuitee
B
Bartolo • couple • au
9
2026-03-13 • via Nuitee
S
Seth • couple • au
8
Pros:

Nice location incentives, great room.

Cons:

Parking: we were led to believe there was on-site parking, but it was merely discounted at the garage across the street at $60/day. A cost we did not expect.

2026-03-12 • via Nuitee
D
Deborah • solo_traveller • gb
10
2026-03-09 • via Nuitee
L
Lara • couple • au
9
It’s was great 😌
2026-03-08 • via Nuitee
J
Joe • couple • au
10
Pros:

the room and bed were amazing and location is perfect.

2026-03-08 • via Nuitee
L
Luke • couple • au
9
Really great accomodation and room fantastic will stay again and recommend it. Location is great. Darling Harbour 2 minu
Pros:

100% worth the money pay extra for the suite didn’t disappoint

Cons:

Only issue I had was the bar fridge is useless it’s the smallest fridge ever cant really buy anything to put in it. Holds about 3 cans of drink.

2026-03-07 • via Nuitee
P
Peta • couple • au
9
2026-03-07 • via Nuitee