West Hotel Sydney, Curio Collection by Hilton

Hotels
•
Curio Collection by Hilton
8.7 (1505 reviews)
65 Sussex Street , Sydney , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Cons:
Room size
Breakfast options
Value for money

Categories

Cleanliness
8.26
Most reviews mention cleanliness; however, there were some comments regarding room size and softness of the bed.
Service
9.23
Many guests praised the friendliness and helpfulness of the staff, highlighting excellent service.
Location
9.27
Numerous reviewers noted the hotel’s prime location, especially near attractions like Darling Harbor.
Room Quality
8.22
Generally good feedback, but some comments suggest room size could be larger for the price.
Amenities
8.75
Amenities received mixed reviews; breakfast options were raised as a concern, but overall positive.
Value for Money
8.21
Comments mentioned mixed feelings about pricing versus services received.
Food and Beverage
8.76
Good feedback on the breakfast variety, but some guests requested more options.
Overall Experience
8.93
Overall positive experiences noted, with several guests expressing they would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:37

Property Description

Luxurious Oasis in the Heart of Sydney

Elegant Design and Modern Amenities
Experience contemporary luxury at West Hotel Sydney, Curio Collection by Hilton. The hotel's open air garden Atrium offers a serene escape with lush greenery, while the Solander Bar serves a selection of premium beverages.

Comfortable Rooms and Suites
Unwind in stylish guest rooms equipped with a 49-inch TV, Bluetooth speakers, and a dedicated workspace. Upgrade to a suite for a separate lounge area, a lavish bathroom with a large bathtub, and complimentary slippers.

Gourmet Dining and Fitness Facilities
Indulge in locally sourced cuisine at Solander Dining or maintain your fitness routine at the on-site gym. With 24-hour room service, every need is catered to effortlessly.

Book now to immerse yourself in luxury at West Hotel Sydney, where sophistication meets comfort.

Important information:

Please note that there is a 2% surcharge when you pay with a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SYD

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 55 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 1505 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.93
M
MARTA • couple • es
9
Molt recomanable pel personal, la ubicació i les instal·lacions.
Pros:

Les instal·lacions i la neteja genials. El personal molt amable, van atendre les nostres peticions de manera perfecta i ràpidament. La ubicació perfecta al costat de Darling Harbour i els centres comercials i prop de l'òpera. El desdejuni boníssim.

2026-04-18 • via Nuitee
S
Suzette • couple • au
10
Great
Pros:

The hotel’s style, cleanliness, very friendly staff, the bar, the coffee and the excellent location near Darling Harbour and the Barangaroo prescient.

Cons:

I liked everything.

2026-04-17 • via Nuitee
K
kathy • couple • au
10
Lovely
Pros:

Location

Cons:

Parking was confusing

2026-04-16 • via Nuitee
C
Cornel • solo_traveller • be
10
2026-04-16 • via Nuitee
K
Kirtee • couple • au
8
2026-04-13 • via Nuitee
M
Mama Sia • couple • au
10
Great city hotel.
Pros:

Service, comfort, location, and cleanliness were exceptional.

Cons:

Nothing.

2026-04-13 • via Nuitee
S
Sally • couple • au
8
Pros:

The location was very convenient. Great breakfast buffet.

Cons:

Nothing.

2026-04-13 • via Nuitee
E
Erica • couple • au
6
Pros:

Bed was comfy. Shower was nice. Loved the carpet under foot. Pretty view over the garden next to the lifts

Cons:

Pillows were horrible. Not a nice view over Sussex Street

2026-04-12 • via Nuitee
K
Kate • couple • au
10
Pros:

Close to train station. Very clean and comfortable. Wonderful service with friendly staff.

2026-04-12 • via Nuitee
G
Gayle • couple • au
8
I love the decor. Joined Hilton Honors
Pros:

Our 2nd time staying here. Friendly staff. Nice breakfast. Lovely decor.

Cons:

I felt the room was smaller than last time?. Bed was too hard for me. Tile grout was dirty in shower. Minibar too minimal.

2026-04-09 • via Nuitee
M
margaret • couple • au
6
2026-04-08 • via Nuitee
L
Lorraine • couple • au
7
Convenient and good room. .
Pros:

Staff were nice. Breakfast was good. Rooms ok, a bit dark for my taste. Bed comfy.

Cons:

Road noise on a Saturday night

2026-04-07 • via Nuitee
G
Gabbie • couple • au
10
Great location and great rooms
Pros:

Location is perfect, hotel room is great, comfy beds. Breakfast included is handy. We could check in early which was fantastic

Cons:

Nothing

2026-04-06 • via Nuitee
K
Kristie • couple • au
10
2026-04-04 • via Nuitee
K
Kellie • couple • au
10
2026-04-01 • via Nuitee
W
Wendy • couple • au
10
2026-03-30 • via Nuitee
P
Pam • couple • au
7
2026-03-28 • via Nuitee
T
Taggart • couple • au
8
2026-03-26 • via Nuitee
L
Liz • solo_traveller • au
10
Pros:

Friendly staff and simple check in process. I also like the gym facilities.

2026-03-26 • via Nuitee
M
Maureen • solo_traveller • au
7
Very good
Pros:

Close to where I was going

Cons:

Nothing

2026-03-26 • via Nuitee