West Hotel Sydney, Curio Collection by Hilton

Hotels
Curio Collection by Hilton
8.7 (1649 reviews)
65 Sussex Street , Sydney , au

Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Cons:
Room size
Breakfast options
Value for money

Categories

Cleanliness
8.26
Most reviews mention cleanliness; however, there were some comments regarding room size and softness of the bed.
Service
9.23
Many guests praised the friendliness and helpfulness of the staff, highlighting excellent service.
Location
9.27
Numerous reviewers noted the hotel’s prime location, especially near attractions like Darling Harbor.
Room Quality
8.22
Generally good feedback, but some comments suggest room size could be larger for the price.
Amenities
8.75
Amenities received mixed reviews; breakfast options were raised as a concern, but overall positive.
Value for Money
8.21
Comments mentioned mixed feelings about pricing versus services received.
Food and Beverage
8.76
Good feedback on the breakfast variety, but some guests requested more options.
Overall Experience
8.93
Overall positive experiences noted, with several guests expressing they would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:37

Property Description

Luxurious Oasis in the Heart of Sydney

Elegant Design and Modern Amenities
Experience contemporary luxury at West Hotel Sydney, Curio Collection by Hilton. The hotel's open air garden Atrium offers a serene escape with lush greenery, while the Solander Bar serves a selection of premium beverages.

Comfortable Rooms and Suites
Unwind in stylish guest rooms equipped with a 49-inch TV, Bluetooth speakers, and a dedicated workspace. Upgrade to a suite for a separate lounge area, a lavish bathroom with a large bathtub, and complimentary slippers.

Gourmet Dining and Fitness Facilities
Indulge in locally sourced cuisine at Solander Dining or maintain your fitness routine at the on-site gym. With 24-hour room service, every need is catered to effortlessly.

Book now to immerse yourself in luxury at West Hotel Sydney, where sophistication meets comfort.

Important information:

Please note that there is a 2% surcharge when you pay with a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SYD

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 55 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 1649 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.93
S
Sarah couple au
9
2026-06-27 via Nuitee
M
Michael solo_traveller au
9
2026-06-23 via Nuitee
K
Kirteeka solo_traveller au
10
2026-06-22 via Nuitee
W
Wen Ching solo_traveller tw
10
Pros:

房間非常的舒適,服務也挺棒的。

Cons:

住了兩晚,工作人員在第二天打掃浴室時把腳踏墊上都踩出鞋印了,也沒有更換新的踏墊。

2026-06-22 via Nuitee
B
Bolo solo_traveller au
9
Pros:

Location, clean room

Cons:

The price of the breakfast

2026-06-21 via Nuitee
T
Toni extended_group au
8
2026-06-20 via Nuitee
R
Rewha couple au
10
2026-06-20 via Nuitee
S
Sayuri couple au
10
2026-06-20 via Nuitee
M
Monique couple au
10
2026-06-19 via Nuitee
L
Louise couple au
10
2026-06-17 via Nuitee
N
Nandinbaatar solo_traveller jp
9
2026-06-15 via Nuitee
G
Graeme couple au
8
We had a great stay at this Hotel. We would be happy to choose it again
Pros:

Location

Cons:

Nil

2026-06-15 via Nuitee
A
Alison couple au
8
Great for a weekend staycation.
Pros:

Location

Cons:

N/A

2026-06-15 via Nuitee
D
dicksonc2019 Solo travel
4
Can’t recommend, poor cleaning and breakfast, not much diamond benefits
Pros:

Room cleaning can be improved, there was a fries next to the bed and it was left there for two days even after cleaning.

2026-06-14 via Tripadvisor
G
Giacomo extended_group au
7
The room was comfy and clean and it satisfied my needs.
Pros:

Room was clean and tidy. Location to Darling harbour was great.

Cons:

Having to go downstairs and get the hair straightener. Not enough tea bags in the room. Once we checked out the staff service completely stopped on us. Left a bit of sour taste.

2026-06-14 via Nuitee
C
Christopher solo_traveller au
9
Stay Last Few nights for Vivid
Pros:

Great location in relation to Berangaru foreshore, restaurants and ferry service.
The hotel was well presented and modern and well priced for the time of our stay.

Cons:

Nothing

2026-06-14 via Nuitee
A
Aniko solo_traveller hu
10
Pros:

Great location and very comfortable room, fantastic breakfast.

2026-06-14 via Nuitee
E
enoka extended_group au
10
2026-06-12 via Nuitee
L
Lisa couple au
8
Convenient and quiet location.
Pros:

The location was fantastic and only a short walk from Barangaroo Ferry. The breakfast was excellent and staff were friendly.

Cons:

Overall the room was lovely but the mirror in the room and curtains really needed a clean.

2026-06-12 via Nuitee
S
Sean solo_traveller au
10
Pros:

Staff went above and beyond to help my partner and I celebrate our anniversary. Thank you so much!

2026-06-10 via Nuitee