Canopy by Hilton Portland Pearl District

Hotels
•
Canopy by Hilton
9 (325 reviews)
425 NW 9th Avenue , Portland , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Complicated breakfast service
Limited dining options

Categories

Cleanliness
9.25
The hotel is clean and modern, contributing to a positive overall sentiment.
Service
9.75
Multiple staff members are noted for being friendly and accommodating.
Location
9.25
Convenient location with nearby attractions and amenities.
Room Quality
9.25
Rooms are described as gorgeous and comfortable.
Amenities
8.75
Some essential amenities are noted, though the lack of a full restaurant is a downside.
Value for Money
8.25
Mixed sentiments regarding breakfast service and PayPal shipping charges may affect perceived value.
Food and Beverage
8.25
Breakfast service is complicated, but there are positive mentions about the onsite restaurant.
Overall Experience
9.25
Overall, guests express high satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:23

Property Description

Luxurious Amenities
Experience luxury at Canopy By Hilton Portland Pearl District with rooms featuring flat-screen TVs, gourmet coffee machines, and designer bath toiletries. Relax in style with a refrigerated drawer and a cozy seating area in select rooms.

Convenient Facilities
Enjoy 24-hour assistance, bicycle rentals, and a fitness center during your stay. Need to catch up on work? Utilize the business center for all your needs.

Prime Location
Located in the vibrant Pearl District, our hotel is just minutes away from popular attractions like Powell's City of Books and Voodoo Doughnuts. Explore the city with ease, as Portland Art Museum and The Rose Garden Arena are within walking distance. Book now for an unforgettable stay at Canopy By Hilton Portland Pearl District.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs USD 55 per day.

Location

Guest Reviews

9
Based on 325 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.25
Room Quality: 9.25
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 9.25
S
Stephen • solo_traveller • us
8
I would stay again... Clean and good value and service.
Pros:

Easy check-in-out. Good valet service. Decent room. Great location.

Cons:

Breakfast food service was slowwww plus misorders, and eggs not cooked properly. That’s the biggest ding here. Bar inventory was weak but not a biggie. Hotel staff and valet service were on it.

2026-04-12 • via Nuitee
E
Evan • couple • us
5
2026-04-11 • via Nuitee
D
DanielBarth • solo_traveller • us
4
Mixed results with friendly staff but exceedingly poor service Abraham rs got going or and
Pros:

Location
Quiet
Comfortable beds

Cons:

No room service.
No refrigerator.
No vending machines.
No place to get a glass of milk before bed unless you want to get dressed and go down to the bar.
Dirty and stained carpet.
Breakfast service took more than 1/2 hour for three customer tables.

2026-03-29 • via Nuitee
J
Jon • couple • us
10
Pros:

Warm atmosphere and convenient amenities. Great room layout.

Cons:

Very informal front reception area

2026-03-26 • via Nuitee
L
Lindsay • couple • us
10
Great location and value
Pros:

Great location
Great price
Clean rooms and upgraded facility
Nice staff

2026-02-22 • via Nuitee
S
Stacey • couple • us
8
Clean, modern and updated hotel with excellent service
Pros:

Clean, modern rooms

Cons:

Bar menu left a lot to be desired.

2026-01-27 • via Nuitee
J
James • couple • us
8
2026-01-19 • via Nuitee
S
Sandra • family_with_children • il
3
Pros:

Stuff is nice

Cons:

When we came to checking in at 4p they made us wait for an hour until we got into our room.Rooms are very small and not clean, there is carpet stain and beds are not comfortable, it does not feel like a 4 star hotel.
The hotel located next to a lot of homeless and drug dealers area.

And the cherry on top, our car got broken into in the parking lot that belongs to the hotel.
Not worth the money and doesn’t feel safe!!

2026-01-19 • via Nuitee
J
Jarynn Denae • extended_group • us
10
2026-01-14 • via Nuitee
V
Vasquez • couple • us
1
2026-01-11 • via Nuitee
J
Jerry • couple • us
8
2026-01-05 • via Nuitee
G
Gabriel • solo_traveller • us
6
2026-01-02 • via Nuitee
M
Markus • couple • de
10
Tolles modernes Hotel mit super Personal.
2025-12-28 • via Nuitee
M
Mayuri • solo_traveller • jp
10
2025-12-17 • via Nuitee
S
Safari18619474557 • Business • Eureka, Humboldt County, California
10
Lovely Sanctuary
Pros:

Truly everything I could of hoped for and more. This was such a short business trip but nonetheless the more relaxing as well. Checking in was spot on by Christian and the bedding was so comfortable I need to know where to get a bed like this! I woke up well rested and into a delightful aroma of a delicious breakfast awaiting at Vaux. I did enjoy the roof top gym as well, breathtaking views and got the workout needed to end the perfect day at this elegant sanctuary. Highly recommend this hotel and needless to say that I will be back next time my travels bring me to Portland. Ciao Canopy!

2025-12-12 • via Tripadvisor
M
Mariela • couple • us
6
Pleasant
Pros:

Room was clean and in good condition.

Cons:

The property does not have its own restaurant. They have breakfast service by contract with an onsite cafeteria. I did not like it. A bit complicated, stand in line order your breakfast….. if you reserve room with breakfast included, this means that the hotel calculates an average daily allowance for your breakfast, if you go over this allowance you will be charged extra.

Items left behind are sent to you by a company that obligates you to use PayPal to pay for the shipping charges. PayPal is a high security risk, it is highly hacked

2025-12-11 • via Nuitee
D
david • extended_group • us
1
Cons:

I was supposed to get a refund because my room was not available, they put me up in a Hampton. No refund to date

2025-12-08 • via Nuitee
P
PABLO • couple • us
9
The hotel is clean and modern, with friendly staff, a great room, a convenient location
Pros:

The place is neat, nicely decorated with a modern touch, the staff is friendly, the room was great, the location convenient, and the breakfast was delicious.

2025-12-04 • via Nuitee
A
Austin • extended_group • us
10
2025-12-02 • via Nuitee
C
Connector12132190527 • Couples
10
Delightful Pearl District Experience
Pros:

This is a lovely Chic hotel in the middle of my favorite shopping district! I’ve been coming to the Pearl at least once or twice a year for the past 5 years, however this is my first time experiencing the Canopy. I can’t believe I didn’t stay here sooner! Jess was wonderful at check in, her and Alex at the desk made me feel like a long lost friend, they have extraordinary personalities. The rooms are gorgeous, I got a corner room with a beautiful view. I loved the desk space and the long drapes are very European style… I love it!! The restaurant was also a delightful experience, the oven pizza I had was very tasty! Gabe at the bar was super as well! Overall a comfortable experience, truly pleased with Hilton. I think I found my new brand to travel and unwind.

2025-11-26 • via Tripadvisor