Hotel Pensión Bonifaz

Hotels
•
Independent
8.8 (124 reviews)
4ta. Calle 10-50 Zona 1, Quetzaltenango, 09001 , Quetzaltenango , GT
502-502-77231100

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Luggage storage
Continental breakfast
Concierge service
Wheelchair accessible
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Old charm
Great location
Great food
Amazing staff
Very budget friendly
Cons:
Very very noisy
Not advisable for children or elderly due to many levels without elevator

Categories

Cleanliness
8.3
Las habitaciones son limpias, pero el hotel es antiguo.
Service
9.3
El personal amable y atento.
Location
9.3
Great location in the historic center.
Room Quality
8.3
Spacious, but the hotel is old.
Amenities
8.8
Amenities standard for this hotel tier.
Value for Money
8.8
Very budget friendly.
Food and Beverage
8.8
Great food.
Overall Experience
8.8
Overall a fantastic vacation experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 15:23

Property Description

Recreational Amenities and Views
Enjoy the indoor pool or relax on the terrace while taking in the surroundings.

Dining and Room Service
Savor local and international cuisine at El Patio with a bar/lounge, or opt for convenient room service. Don't miss the complimentary daily continental breakfast.

Convenience and Comfort
Benefit from features like complimentary Wi-Fi, business center, and a 24-hour front desk. Rooms offer modern amenities like flat-screen TVs, free Wi-Fi, and private bathrooms with toiletries.

Located steps away from Quetzaltenango Central Park, Hotel Pensión Bonifaz offers a blend of leisure, comfort, and convenience. Book your stay now for an unforgettable experience.

Important information:

  • Children may not be eligible for complimentary breakfast.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Covid

    Onsite COVID-19 testing (PCR) is available

See all policies

Location

Guest Reviews

8.8
Based on 124 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
J
Juan • family
10
Pros:

Old charm

2025-09-18 • via Nuitee
R
Robert • partner
6
Pros:

Very very noisy

2025-09-17 • via Nuitee
L
Laura • partner
10
Pros:

I am startled of how perfectly this hotel worked for our vacation! Great location, great food, amazing staff, extremely spacious, and very budget friendly!

2025-09-16 • via Nuitee
M
Mónica Andrea • family
8
Pros:

El hotel es antiguo y está en el centro histórico de la ciudad de Quetzaltenango. Las habitaciones son limpias y el personal amable y atento No es aconsejable para niños o adultos mayores debido a que tiene muchos niveles y no tiene elevador.

2025-08-18 • via Nuitee
H
Hector Josue
8
Pros:

Le voy cuatro de cinco estrellas

2025-08-13 • via Nuitee
A
Allison
10
Fabulous, very comfortable
Pros:

Internet worked great, excellent shower, good breakfast, water available all the time, fabulous service. At elevation, climbing up the stairs to the fifth floor was honestly a challenge, but worth it.

2025-07-08 • via Nuitee
M
Mario • family
10
Pros:

v

2025-07-07 • via Nuitee
G
George • family
8
Pros:

I love the location because allows us to participate and enjoy the ambient of the central park, been part of the Xelas history is also amazing, unfortunately some of the front desk employees are a little bit hesitant to help/accomodate the needs of the guest, breakfast buffet will be awesome, but overall good experience!

2025-07-07 • via Nuitee
P
Pablo • family_with_children
8
Pros:

Very convenient place

2025-06-24 • via Nuitee
E
Easter Queme • family
10
Pros:

Staff very friendly & courteous

2025-06-13 • via Nuitee
Y
Ysidoro
10
Pros:

Muy buena ubicacion, servicio y desayuno.

2025-05-23 • via Nuitee
N
Norma
10
Pros:

The son of the founder lives on the property and loves to mingle with the guests! He is a wonderful 91 year full of history!

2025-04-19 • via Nuitee
W
william • partner
10
Pros:

The only thing I don’t like is that the breakfast menu is only on choice so disappointing

2025-04-18 • via Nuitee
J
Jorge Ivan
2
Pros:

El cuarto era extremadamente pequeño, sin ventilación, se botó un poco de soda/gaseosa por accidente y cobraron 300 por una toalla vieja que se utilizó para ayudar a limpiar.

2025-04-16 • via Nuitee
H
howards50 • Solo travel • us
8
A good place to stay
Pros:

This hotel is centrally located and overlooks the Parque a Centro América which is at the heart of Zela. You can easily walk to the nearby sites and restaurants. You should be aware that there are four floors in this hotel and no elevator. Purified water is provided by the hotel. The room has windows that open and there are screens. However, there is no coffee machine or fan. A card key is used, there is free Wifi, and toiletires are provided. There is a restaurant in the hotel where the free breakfast is served and you get to choose one dish from the menu, which is typically an egg dish. I was able to get egg-white omelettes. I stayed here for three days.

2025-04-11 • via Tripadvisor
S
Sergio • family
10
Pros:

No comment

2025-04-05 • via Nuitee
M
Michelle • family
10
Pros:

Best location! Extremely clean! Very friendly staff!

2025-03-31 • via Nuitee
B
Beatriz
10
Pros:

I highly recomend it!

2025-03-17 • via Nuitee
R
Ruth • friends
10
Pros:

It,s a beautiful hotel, very clean and staff is very courteous and friendly.

2025-02-27 • via Nuitee
I
Irma
10
Pros:

I like everything was a nice place I just wanted come back again

2025-02-13 • via Nuitee