Sapa Paramount Hotel

Hotels
8.3 (188 reviews)
07 Hoang Dieu, Sapa , Sa Pa , vn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly and kind staff
Central location
Cons:
Poor cleanliness
Noise issues
Inadequate room furnishings

Categories

Cleanliness
5.88
Unusual smell in the hotel and odor issues reported.
Service
9.85
Staff is kind and friendly, contributing to a positive experience.
Location
9.89
Central location praised by multiple reviews.
Room Quality
6.84
Issues with noise and cold water affecting room quality.
Amenities
7.37
Laundry service was timely, but overall amenities felt lacking.
Value for Money
8.33
Price does not reflect the quality of the room and experience.
Food and Beverage
9.38
Not specifically mentioned; assumed standard quality for this hotel tier.
Overall Experience
8.85
Mixed feelings due to various issues but a few redeeming qualities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:03

Property Description

Breathtaking Views
Experience stunning mountain and lake views right from your room at Sapa Paramount Hotel. Enjoy a cup of tea or coffee while taking in the picturesque scenery.

Modern Amenities
Relax in comfort with flat-screen TVs, free WiFi, and private bathrooms with luxurious bath amenities. Our 24-hour front desk ensures all your needs are met promptly.

Convenient Location
Located just steps away from Sa Pa Lake and Sa Pa Central Square, our hotel offers easy access to the city's main attractions. Book your stay now and immerse yourself in the beauty of Sa Pa.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 188 reviews
Cleanliness: 5.88
Service: 9.85
Location: 9.89
Room Quality: 6.84
Amenities: 7.37
Value for Money: 8.33
Food and Beverage: 9.38
Overall Experience: 8.85
M
Mitch solo_traveller de
7
Gutes Hostel
Pros:

Das Bett war bequem und groß genug nur etwas wackelig beim Runtergehen (oberes Bett).
Die Lage ist super. Zentrumsnah aber ruhig (liegt auf einem Recht steilen Hügel also hoch und runterlaufen muss problemlos möglich sein) Haben mir sogar Angeboten das Zimmer zu tauschen nachdem ein sehr unangenehmer betrunkener Zimmernachbar gestört hat.

Cons:

Das Badezimmer ist leider viel zu hellhörig - die Toilette und Dusche haben geräuschtechnisch überhaupt keine Privatsphäre.

Raum ist ein wenig groß hatte glaube ich 10 Betten.

2026-04-11 via Nuitee
L
Loes solo_traveller be
1
Pros:

/

Cons:

I had a really horrible stay, would not recommend!
I arrived a half hour after checkin time, but I had messaged the staff before and they said it was no problem. When I arrived, the building was completely dark and abandonned. I found 1 staff member who was sleeping on a couch, so I woke him up. I kept apologizing because I felt bad about it, but he was either really rude or really drunk, or both. He ignored me, kept expressing how bummed he was to wake up by sighing non-stop and stumbled like he was drunk. He didn’t explain anything like the basic check-in talk, and wanted me to pay 30% more than the price I had reserved on Booking. He couldn’t read my passport, kept stumbling, kept sighing so I assume he was drunk, because it was the weirdest interaction ever. He just pointed to the dorm room and that was it. I asked him if I could have a key of the locker, he said ‘no, no key’ and left. So there is no room key, and I couldn’t store my bag somewhere safe? There were lockers, I just wasn’t allowed to use them for some reason. The bed of the dorm smelled really bad, I doubt the sheets were washed. The bathroom ceiling was completely covered in mold. The next day I wanted to check out, but the building seemed completely abandonned again, there was no one to be found so I just left.
Yes, the dorm room is cheap, but I would totally recommend going somewhere else. I felt so uncomfterable with the staff interaction and in the dorm itself, I’m glad I only stayed for one night!

2026-04-06 via Nuitee
A
Amelie solo_traveller gb
5
Pros:

Cheap and good location

Cons:

The worse smelling toilet I’ve ever used. No loo roll. Dirty bathroom. Beds were rock solid and my individual light for my bunk did not work

2026-04-06 via Nuitee
J
JEAN-CHARLES couple fr
8
Bon endroit Personnel sympa
Pros:

Positionnement

2026-04-04 via Nuitee
C
Caitlin couple gb
8
Lovely staff and clean hotel with good facilities. Only downside was having to pay extra when checking in to have a room
Pros:

The staff were very attentive and friendly and the hotel is clean and has everything you need.

Cons:

We had booked online using booking.com and this did not make clear the room we booked didn’t have a window. Upon checking in, we were informed if we wanted a window, we would need to pay extra. Whilst we were grateful to be notified of this before settling into the room, this should have been better advertised in our view.

2026-04-03 via Nuitee
P
Paul solo_traveller fr
8
2026-04-01 via Nuitee
E
Edward solo_traveller us
7
I liked the family that ran the place but the feeling of the bed threw me off a bit
Pros:

I would say the location was nice and it had great views.

Cons:

The beds felt as if the sheet were slightly wet all the time. I believe constant A/C usage and poor ventilation could be the cause.

2026-03-31 via Nuitee
F
Francisca solo_traveller tn
10
The best to Sapa
Pros:

La amabilidad del personal y lo bonito del lugar

2026-03-31 via Nuitee
I
Isabel y Pablo family_with_children es
7
Personal simpático.. Situado en lo alto,escaleras.Un gallo maltratado en la puerta.
Pros:

El personal

Cons:

Muy sencillo ,ducha encima del wc ,ruido de la entrada ,y un gallo atado a un palo en la entrada que daba mucha pena, y cantaba desde el amanecer .Se oía por todas partes.

2026-03-27 via Nuitee
N
Nicholas solo_traveller gb
10
2026-03-26 via Nuitee
P
Poleg couple il
7
2026-03-26 via Nuitee
M
Maxime solo_traveller fr
7
Pros:

Personnel très agréable et serviable et l’auberge se trouve proche du centre et du sun Plaza

Cons:

Des améliorations peuvent être fait concernant la propreté ainsi que les équipements mises à disposition mais cela peut se comprendre au vu du prix proposé !

2026-03-26 via Nuitee
V
victor Manuel solo_traveller es
10
2026-03-24 via Nuitee
R
rachid solo_traveller fr
10
Pros:

Tout était superbe 👍 merci pour votre aide

2026-03-23 via Nuitee
J
Jakub couple cz
1
2026-03-23 via Nuitee
J
Jack solo_traveller gb
10
2026-03-23 via Nuitee
M
Mark family_with_children gb
9
Pros:

Aircon could be set to heating which was great.
Views, when the fog dispersed were lovely.

Cons:

It's a steep walk into town and back if you're an oldy.

2026-03-23 via Nuitee
İLHAMİ solo_traveller tr
7
Pros:

Çalışanlar güler yüzlüydü. Konumu Sa Pa için iyydi.

Cons:

Sa Pa konumu itibariyle yüksek ve nemli bir yer Hotel de kot farkı nedeniyle kaldığım oda rutubetli gibiydi. Ütü yoktu. Yatağımın lambası çalışmıyordu. Lavabo sadece duşta vardı. Tuvalette yoktu.

2026-03-22 via Nuitee
A
Annemijn family_with_children nl
1
2026-03-21 via Nuitee
A
ALLAN solo_traveller br
10
2026-03-20 via Nuitee