Home2 Suites By Hilton Smyrna Nashville

Hotels
Home2 Suites by Hilton
8.5 (298 reviews)
960 Colonnade Drive , Smyrna , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Clean facilities
Helpful staff
Variety of breakfast options
Cons:
Uncomfortable sleeper sofa
Check-out issues with staff

Categories

Cleanliness
7.58
Multiple mentions of cleanliness, but sofa's uncleanliness lowers the score.
Service
9.05
Mostly positive experiences with staff, despite one negative interaction.
Location
8.59
Convenient location, central to stores.
Room Quality
8.04
Overall good quality, but with issues reported on sleeper sofa and one room.
Amenities
8.57
Amenities were appreciated, particularly the gym and breakfast options.
Value for Money
8.53
Affordable pricing mentioned positively.
Food and Beverage
9.08
High satisfaction with breakfast variety and quality.
Overall Experience
8.55
Overall a good stay, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:50

Property Description

Modern Amenities and Comfort
Home2 Suites By Hilton Smyrna Nashville offers comfortable rooms with air conditioning, flat-screen TVs, and free WiFi. Guests can relax in a seating area and enjoy a private bathroom with complimentary toiletries.

Leisure and Wellness Facilities
Guests can unwind at the seasonal outdoor pool, stay active at the fitness centre, or socialize in the shared lounge. The sun terrace and billiards area provide additional entertainment options for a memorable stay.

Convenient Location and Services
Located near popular attractions like Bridgestone Arena and Nissan Stadium, the hotel also provides a 24-hour front desk, business centre, and American breakfast for guests' convenience. Book now for a delightful stay at Home2 Suites By Hilton Smyrna Nashville.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Guest Reviews

8.5
Based on 298 reviews
Cleanliness: 7.58
Service: 9.05
Location: 8.59
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 8.55
E
ebonyb549 Family
10
GRATEFUL TRAVELER
Pros:

I was initially scheduled to check in at 3:00 pm on 7/18/26. We arrived quite a bit earlier than expected and were unable to check in at 7 am when we arrived. The hotel was full so there was likely nothing available and housekeeping had not begun cleaning rooms. I went back to the hotel around 9:00 am and Ms. Candace at the front desk assisted me. I was disheveled and tired so I was likely not chatty, however, Ms. Candace took her time to check for an open room. There were still none available but she gave me instruction to come back around 12:00 and I did just that. I was in my room by 12:05 pm and was so grateful that Candace was there to help me! After I left I couldn't find my wallet and Ms. Candace again, went to the room herself to look for it. I am so thankful she was the clerk on duty. She was friendly and accommodating and I would love her to be recognized for going above and beyond to assist a tired traveler!

2026-07-21 via Tripadvisor
L
linder solo_traveller us
7
2026-07-10 via Nuitee
L
Linda family_with_children us
1
Horrible, dirty, moved to a second room because of the filth and stench. 2nd room not much better. Shower wall stool f
Pros:

Location is the only thing good.

Cons:

Filthy, no air in halls. Rooms stunk. Had to be moved to a different room from the original it was so bad. Hilton should be ashamed to have there name on this

2026-07-03 via Nuitee
P
Pamela solo_traveller us
8
Very comfortable beds!
Pros:

Convenient, good amenities, wonderful breakfast

Cons:

Pool area lock broken, could not get back into building through pool area door. Incomplete pool repairs

2026-06-25 via Nuitee
J
James solo_traveller us
9
2026-06-22 via Nuitee
J
Jason solo_traveller us
3
2026-06-19 via Nuitee
R
Rainey extended_group us
7
2026-06-17 via Nuitee
D
Denise couple us
9
Pros:

Comfy beds and pillows

2026-06-15 via Nuitee
T
tippietoes Family
2
Do not recommend this hotel at this location
Pros:

It is too much hotel for one desk person. It is too much hotel for the cleaning staff.

Front desk was unable to tell us if one room was ready for our stay. Front desk then radioed housekeeping several times and they never replied. Front desk went themself to check on the room to see if it was ready. It was. Please keep in we arrived well after the 3 pm check in. The front desk was very apologetic and was doing all they could. A+ for effort on their part.

We arrive to our two rooms. Both had different yet very disgusting odors. Thank goodness I travel with Lysol as both rooms were doused. It helped but not completely. The toilet lid in one bathroom was down upon arrival. When it was lifted it had hair all over the seat. The grout on the floor tile in that same bath was never applied or it’s completely missing. The TV in one room — the remote wouldn’t work. We discovered that when we saw the tv was unplugged. It was the only way to get the tv on. And off. One channel viewing only.

The walls were thin. The hallway was unbelievably warm.

The rooms felt very unclean. Incredibly disappointed. It was our second and LAST stay at this location.

2026-06-14 via Tripadvisor
D
Derik solo_traveller us
3
2026-06-10 via Nuitee
D
Deidra couple us
10
Was there to visit our son.
Pros:

Convenient to all locations visited

Cons:

Clean and quiet

2026-06-02 via Nuitee
N
Nswa family_with_children us
9
2026-06-01 via Nuitee
F
Frank solo_traveller de
7
Pros:

Frühstücksbuffet gut

Cons:

Leitungen haben geschlagen durch Wärmeausdehnung am frühen Morgen.

2026-05-31 via Nuitee
A
Antonio solo_traveller us
7
2026-05-14 via Nuitee
G
Gainer solo_traveller us
10
2026-05-13 via Nuitee
V
Vlad solo_traveller us
9
2026-05-11 via Nuitee
S
Solis couple us
6
Pros:

Hotel staff seemed pleasant.

Cons:

Hotel showed aging. Sofa in our room vert uncomfortable. Bedding didn't smell fresh. Breakfast was cold and not very appetizing.

2026-05-04 via Nuitee
M
Mya couple us
10
2026-05-03 via Nuitee
K
Krystal couple us
7
Pros:

It’s a convenient area

Cons:

The 1 bedroom didn’t have a door minus and better breakfast for the value

2026-04-26 via Nuitee
S
S9658SPbruceb Business
10
Welcoming staff
Pros:

Great hotel experience! The manager who checked me in Deangelo, truly showed hospitality. Loved the breakfast choices and the team was nice and welcoming. Will certainly stay here again! 10/10

2026-04-22 via Tripadvisor