Hilton Garden Inn San Antonio Downtown Riverwalk

Hotels
•
Hilton Garden Inn
8.6 (1249 reviews)
408 East Houston Street , San Antonio , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good amenities
Cons:
Cleanliness issues
Disappointing breakfast
Housekeeping inconsistencies

Categories

Cleanliness
7.79
Concerns about room cleanliness due to items left behind by previous guests.
Service
9.26
Staff is frequently praised for their friendliness and helpfulness.
Location
9.3
Many guests highlight the convenient and attractive location.
Room Quality
8.25
Rooms are described as nice and comfortable, though some issues were reported.
Amenities
8.78
Amenities like valet service and a terrace pool are positively mentioned.
Value for Money
8.74
Generally considered a good value despite some displeasure with the breakfast.
Food and Beverage
7.79
Breakfast buffet was disappointing with limited selection and stale food.
Overall Experience
8.86
Despite some issues, most guests report a positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:18

Property Description

Outdoor Swimming Pool and Fitness Room
Guests at Hilton Garden Inn San Antonio Downtown Riverwalk can enjoy a refreshing swim in the outdoor pool or stay active in the well-equipped fitness room.

Business Center and On-Site Restaurant
With a business center available, guests can attend to work matters efficiently. The on-site restaurant, Garden Grille and Bar, offers a delightful dining experience showcasing the warmth of San Antonio.

Sun Terrace and Convenient Location
Relax on the sun terrace and soak in the vibrant atmosphere. Situated just a minute's walk from the River Walk, this hotel provides easy access to the city's popular attractions.

Book your stay at Hilton Garden Inn San Antonio Downtown Riverwalk for a memorable experience in the heart of San Antonio.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 42 per day.

Location

Guest Reviews

8.6
Based on 1249 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 8.86
J
john • solo_traveller • us
3
Pros:

Location was ideal for our visit.

Cons:

Only one elevator was working for the entire time of our stay. Valet parking seemed a bit pricey so we parked in a garage that was a 3 minute walk away.

2026-05-30 • via Nuitee
• couple • us
9
2026-05-26 • via Nuitee
G
Gelando • couple • us
10
2026-05-25 • via Nuitee
V
Victoria • couple • us
8
The hotel is in an excellent location.
Pros:

I like it when one of the employee told me the best place to eat and what store to shop at if y’all didn’t have what I wanted down stairs.

Cons:

The only thing was the elevator was to slow!!

2026-05-25 • via Nuitee
M
MARIO • solo_traveller • it
10
Pros:

Posizione centrale e la camera favolosa

Cons:

Non ho riscontrato aspettati negativi

2026-05-24 • via Nuitee
J
Jaime • solo_traveller • us
10
2026-05-21 • via Nuitee
T
Tom • couple • us
10
2026-05-20 • via Nuitee
T
Tom • couple • us
10
2026-05-20 • via Nuitee
C
Charnessa • couple • us
7
2026-05-13 • via Nuitee
S
Steven • couple • gb
9
Explication and very good hotel
Pros:

Very convenient for river walk. Clean, comfortable and nice pool area.

2026-05-13 • via Nuitee
M
Maura- • extended_group • us
10
Great stay, very peaceful enjoyed very much
Pros:

Everything!😊

Cons:

Nothing all was great!

2026-05-12 • via Nuitee
D
devalynnja7 • Solo travel • Albuquerque, New Mexico
10
Good service
Pros:

Jonathan reyes valet is is an amazing person and will be coming back to stay at the Hilton Garden just because his surface was impeccable

2026-05-11 • via Tripadvisor
J
jonathanrP866OR • Solo travel
10
Very good atmosphere and great customer service
Pros:

Jonathan R was very helpful when checking into the building and made sure our vehicle was requested and was in the drive on time

2026-05-11 • via Tripadvisor
T
Truth-of-Contessa • Couples • Denver, Colorado
10
Staff experience awesome
Pros:

Jonathan Reyes was a good valet and will be coming back for stay

2026-05-11 • via Tripadvisor
P
Portillo • couple • us
9
2026-05-11 • via Nuitee
L
Luz Paulina • solo_traveller • mx
10
2026-05-08 • via Nuitee
J
Jeanann • couple • us
8
Lovely staff and location!
Pros:

Amazing location!! Steps from the Riverwalk.

Cons:

Parking expensive. Pillows were atrocious. If you can bring your own I’d recommend.

2026-05-07 • via Nuitee
B
Barbara • family_with_children • us
10
2026-05-06 • via Nuitee
M
Maria Theresa • extended_group • be
8
Overall it was okay
Pros:

It was close to the Alamo and the Riverwalk

Cons:

The elevators took forever

2026-05-05 • via Nuitee
C
Castillo • solo_traveller • us
6
Pros:

I enjoyed rooftop views

Cons:

Room smelled kind of dirty, like something was wet.

2026-05-04 • via Nuitee