Home2 Suites by Hilton Springfield North

Hotels
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Home2 Suites by Hilton
8.8 (328 reviews)
2756 North Glenstone , Springfield , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Good breakfast options
Cons:
Rude and unprofessional staff
Cleanliness issues

Categories

Cleanliness
8.28
Multiple reviews commented on cleanliness issues, particularly with the soap dispenser and dirty dishes.
Service
5.75
Significant complaints about the service, particularly the staff's professionalism and responsiveness.
Location
9.79
Positive remarks on the location being perfect and convenient.
Room Quality
8.74
Generally comfortable and spacious rooms, though some had issues with comfort and amenities.
Amenities
9.27
The amenities were well-received, particularly the breakfast options and common areas.
Value for Money
9.23
General satisfaction with the price paid for the level of service and comfort.
Food and Beverage
9.78
Breakfast options were mentioned positively, enhancing the overall experience.
Overall Experience
9.55
Despite several issues, the reviews generally conveyed a positive experience, justifying the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:57

Property Description

Modern Comfort and Convenience

Located in Springfield, Home2 Suites by Hilton Springfield North offers a blend of modern comfort and convenience. The 3-star hotel boasts air-conditioned rooms with free WiFi, private bathrooms, and kitchen facilities. Guests can unwind at the fitness centre, indoor pool, or on the terrace with barbecue facilities.

Home-Like Amenities

Each room at Home2 Suites features a TV with cable channels, ensuring entertainment at your fingertips. The inclusion of bed linen and towels adds a touch of home-like comfort to your stay.

Exceptional Services

With a 24-hour front desk, shared lounge, and business centre, guests can expect exceptional service throughout their stay. Whether for business or leisure, Home2 Suites caters to all your needs seamlessly.

Experience comfort and convenience at Home2 Suites by Hilton Springfield North. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 328 reviews
Cleanliness: 8.28
Service: 5.75
Location: 9.79
Room Quality: 8.74
Amenities: 9.27
Value for Money: 9.23
Food and Beverage: 9.78
Overall Experience: 9.55
G
Gregory • couple • us
10
Excellent location
Pros:

Clean

2026-03-02 • via Nuitee
M
Mandi • family_with_children • us
7
The stay was great, EXCEPT for the upstairs neighbors who had multiple big dogs that ran across the room until late late
2026-02-23 • via Nuitee
C
Cheryl • couple • us
8
Pros:

ok

Cons:

Bed was not very comfortable

2026-01-20 • via Nuitee
J
Jason • family_with_children • us
10
Pros:

It was fresh and clean

Cons:

The croissants where as hard as hockey pucks,

2026-01-05 • via Nuitee
N
Nicki • couple • us
8
Nice room but the staff were subpar
Pros:

I loved the size of the room

Cons:

The staff for the most part were not professional- there was always a staff member smoking right by the front doors when we came & went over our long stay. Plus several were very noisy in the hallways. Also they weren't very friendly.

2025-12-29 • via Nuitee
E
Ernest • extended_group • us
10
Pros:

Everything

Cons:

Nothing

2025-12-15 • via Nuitee
H
Howard • couple • us
8
Pros:

The hotel was very nice, comfortable, and clean.

Cons:

The water pressure was very low, and the soap dispenser didn’t work. Lucky there was a small bar of soap on the sink.

2025-11-22 • via Nuitee
J
Julie • solo_traveller • us
10
2025-11-13 • via Nuitee
K
kass • family_with_children • us
10
Pros:

The amenities offered. The clean, well lit common areas. The price for our stay and the wonderful staff

Cons:

There was really only one thing. Your milk supplier is terrible with quality control. I would suggest a new one

2025-11-05 • via Nuitee
A
Ashley • family_with_children • us
8
Cons:

Loved that it was in the back because there is a lot of activity at the traffic light and across the street

2025-10-23 • via Nuitee
S
Shelbi • family
10
Pros:

The hotel was clean, the staff was friendly and went beyond when asked for something to accommodate our stay. Highly recommend this hotel and will be staying again!

2025-10-09 • via Nuitee
S
Sheryl
10
Fabulous!
Pros:

Fabulous 1 night stay with family. We booked 4 suites and all rooms were clean and comfortable. Friendly staff, great breakfast options, relaxing ambiance by the fire pit, and many places to hang out in the lobby and outside. Definitely recommend.

2025-10-07 • via Nuitee
C
Carol
10
Pros:

Check in gentleman was very friendly and helpful.

2025-10-06 • via Nuitee
C
Connie
10
Last minute place but perfect
Pros:

We needed a last minute place to stay and Home 2 came through. Perfect location and always trusted.

2025-09-16 • via Nuitee
D
David
6
Ok ... but needs refreshing
Pros:

this relatively new hotel has had rough treatment and poor attention from maintenance ... repairs are behind and replacement of worn items is neglected.

2025-09-14 • via Nuitee
T
Tara • couple • us
8
2025-09-13 • via Nuitee
C
Companion28695127188 • Business • San Diego, California
2
-1000/10 never again worst hotel experience I’ve ever had
Pros:

First off no greeting no nothing (my boyfriend is a darker Mexican) unless it was the men at the front desk at night they are very kind and deserve raises the morning Front desk lady Ashley sucks at her job I asked if she could tell the cleaning ladies to not bang on the walls while cleaning very kindly and she says “I can try” I proceeed to tell her “ your supposed to say yes ma’am I can do that for you sorry for the inconvenience” she then proceeds to raise her voice at me and says “some people have jobs to do” and hangs up. Also acts like she doesn’t want to be there looks like she hates her life and has no customer service training if she does it’s embarrassing. Another front desk lady who looks like she never showers is also very rude always on the phone watching videos. I called the manager to let her know this is how the staff behaves and she didn’t apologize on their behalf or anything she just said we have jobs to get done before 3pm and said she would talk to Ashley again still no apology on hers or her workers behalf. The Cleaning people didn’t change our sheets left us with the same sheets due to laziness also would come in and bang on the walls and make so much noise in the rooms next to us while they cleaned mind you all before 8am. The room either has something broken or stained the dishes weren’t cleaned when we got here either I had to rewash all of them. Horrible stay horrible service horrible all around will be contacting corporate as well no one should experience racism or disrespectful service at a hotel. Do better home2 suites

2025-09-12 • via Tripadvisor
S
STACEY • family
10
Pros:

We love Hilton properties! I wouldn’t choose anything else. Any time I choose a non-Hilton property I am disappointed. This Home2 was wonderful. We got there at 12:45am and desk clerk was waiting for us. He explained all the available amenities. Pulled up my rewards account without me having to make sure it was attached to this stay.
Breakfast bar had numerous options and extended hours.
Room was super clean, spacious, and comfortable. The bed & pillows are the best. Bathroom was stocked w quality soap and shampoo/conditioner. And plenty of towels and wash clothes. We did not have to request anything from housekeeping.
Check out was quick and simple on the Hilton app. Thank you so much for a wonderful weekend.

2025-09-07 • via Nuitee
S
Sheila
10
Great nights sleep!
Pros:

Hotel staff were professional and we had a comfortable stay while traveling across the country. We always sleep better at a Hilton!

2025-09-05 • via Nuitee
D
Debra
8
Family trip to Missouri from Connecticut
Pros:

The check in was average. Coffee bar was nice to see but, only some coffee was available and no decaf in room. The room was very clean and modern with a beautiful kitchen. Everything but a stove (dishes and silverware included).

The breakfast was very good but lacked a person to refill the food. We had to ask the desk clerk to get someone.

Our biggest complaint was the television. The channels on the tv were all wrong. For example, HGTV was not HGTV. It was some other station like Freeform or ESPN. A news station was difficult to find due to the mix up of channels. When you are in another location from your home, It's nice to hear news about that city (good or bad). I believe it was Dish Network. Awful.

2025-09-04 • via Nuitee