Hotel Santander Inn & Suites

Hotels
Independent
7.4 (28 reviews)
1050 Blvd. Emilio Portes Gil, Colonia Fracc Nuevo Santander, Ciudad Victoria, TAMPS, 87030 , Ciudad Victoria , MX

Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Smoke-free property
Tours/ticket assistance
Free self parking

Review Highlights

Pros:
Friendly staff
Tranquil location
Cons:
Need for better cleanliness
Rooms looked old

Categories

Cleanliness
5.61
The cleanliness was not satisfactory with remarks about needing more cleaning in the bathroom.
Service
8.08
Positive remarks about the staff being very friendly.
Location
8.12
General sentiment suggests a pleasant location; a tranquil environment was mentioned.
Room Quality
6.07
The room was described as old and neglected, indicating a need for maintenance.
Amenities
8.1
Standard quality for this hotel tier.
Value for Money
8.06
Standard quality for this hotel tier.
Food and Beverage
8.11
Standard quality for this hotel tier.
Overall Experience
7.08
Mixed feelings but overall a neutral to positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:34

Property Description

Convenient Amenities
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.

Comfortable Accommodation
Make yourself at home in one of the 34 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Close to Key Attractions
With a stay at Hotel Santander Inn & Suites in Ciudad Victoria, you'll be within a 5-minute drive of Marte R. Gomez Stadium and Amalia G. Castillo Ledon Theater.

Book your stay today at Hotel Santander Inn & Suites and experience comfort and convenience in the heart of Ciudad Victoria!

Important information:

Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.4
Based on 28 reviews
Cleanliness: 5.61
Service: 8.08
Location: 8.12
Room Quality: 6.07
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.11
Overall Experience: 7.08
F
Fernando
10
Pros:

Lugar tranquilo, solo mas limpieza al baño y pintura al cuarto

2025-09-25 via Nuitee
B
Blen
10
Pros:

me gusto mucho y fueron muy amables

2025-09-15 via Nuitee
D
Daniela
2
Pros:

No me gustó para nada muy descuidado y viejo

2025-08-11 via Nuitee
R
rubion
8
Pros:

Bueno

2025-07-17 via Nuitee
Y
Yami partner
10
Pros:

La atención del personal en la entrada fue excelente, la entrada y salida muy sencilla y rápido.
A mejor el sistema desagüe en la regadera, se inundaba el baño y generaba humedad en el ambiente, en los marcos del cancel de ducha de la habitación había moho

2025-07-06 via Nuitee
S
San Juana Esmeralda
10
Pros:

Accesible ,la estancia buen precio

2025-06-02 via Nuitee
D
DORA OLIVIA family
4
Pros:

La limpieza no es adecuada y a las instalaciones les falta mantenimiento.

2025-04-29 via Nuitee
V
Verified traveler
4
Pros:

Una lismpieza faltal, olor fetido y cucarachas por todos lados
Internet deficiente

2025-04-24 via Nuitee
M
Maribel family
10
Pros:

Solo falto una alberquita

2025-04-02 via Nuitee
Y
Yolanda
8
Pros:

Conveniente

2025-02-12 via Nuitee
C
CORNELIO FROYLAN
10
Pros:

En la relación costo beneficio, es excelente, un hotel sencillo si lujos, la cama cómoda y el costo es muy adecuado

2025-02-02 via Nuitee
B
Benito Álvarez partner
6
Pros:

Colchas rotas

2024-12-02 via Nuitee
E
Elsebie
6
A bed and friendly receptionist
Pros:

Conveniently located but need some upgrading and scrubbing.
No hot water as they had no geyser installed.

Linen was grey and torn.

Walls very dirty.

2024-10-06 via Nuitee
E
Eduardo
10
Megoras
Pros:

Le falta mucho mantenimiento no hay agua caliente muy descuidado

2024-07-23 via Nuitee
A
Alejandra
4
Pros:

Bueno

2024-07-17 via Nuitee
J
Juan
10
Pros:

Tranquila para un buen descanso

2024-05-26 via Nuitee
J
Juan Antonio
10
Pros:

Tranquila para un buen descanso

2024-05-24 via Nuitee
J
Juan Antonio
10
Pros:

Estancia tranquila

2024-05-23 via Nuitee
I
Isabel partner
6
Pros:

El teléfono y la tv no funcionaban, lo demás bien !!

2024-04-08 via Nuitee
D
Dulce Rosario partner
2
Pros:

Check in fallido, ya que no había aparecido mi reservación en el sistema del hotel

2024-03-16 via Nuitee