Moustachz Hauze

Hotels
•
Independent
8 (32 reviews)
24, Campbell Street, George Town, 10100 , George Town , MY
60-164160479

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Facilities

Free WiFi
Terrace
Luggage storage
Street parking
Front desk (limited hours)
Smoke-free property
Airport transportation - pickup (surcharge)
Housekeeping on request

Review Highlights

Pros:
Clean and comfortable rooms
Polite staff
Great location
Cons:
Dirty bathrooms
Noisy environment
Limited parking

Categories

Cleanliness
6.75
Reports of dirty bathrooms and stained bed sheets detracted from the overall impression.
Service
7.75
Staff were polite, but lack of owner communication during issues was disappointing.
Location
9.25
Great location near main attractions, bars, restaurants, and a bus stop.
Room Quality
7.25
Rooms were clean but noise from the building's cafe and thin walls were noted.
Amenities
8.25
Decent kitchen facilities but limited parking and dirty communal areas.
Value for Money
8.25
Overall worth for the price paid, despite some shortcomings.
Food and Beverage
8.25
Issues with the kitchen exhaust smell, but café below provided options.
Overall Experience
8.25
Positive stay overall with a mix of pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:10

Property Description

Stylish Boutique Hotel with Terrace Views

Dining and Room Service: Indulge in local and international cuisine at Coffee Addict, a café with a bar/lounge, or opt for convenient room service.

Comfort and Connectivity: Feel at home in the individually decorated guestrooms with complimentary wireless internet access. Relax in bathrooms with shower/tub combinations, toiletries, and bidets.

Convenient Location: Explore nearby attractions like Penang Islamic Museum and Armenian Street. With a stay at Moustachz Hauze, you're just a stone's throw away from Downtown George Town's bustling streets.

Ready to experience comfort and convenience in the heart of George Town? Book your stay at Moustachz Hauze today!

Important information:

  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Pets

    Pets not allowed

  • Covid

    COVID-19 vaccine must have been received a minimum number of days before check-in: 14

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Covid

    Minimum age for proof of COVID-19 vaccination requirement: 18

See all policies

Location

Guest Reviews

8
Based on 32 reviews
Cleanliness: 6.75
Service: 7.75
Location: 9.25
Room Quality: 7.25
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.25
E
Ekaterina • couple • ru
10
2026-02-11 • via Nuitee
E
Ekaterina • couple • ru
10
Pros:

Good location, clean room with aircon, quiet at night.

Cons:

Stove doesn't work :(

2026-01-29 • via Nuitee
L
Lee • solo_traveller • my
8
Pros:

Great location

Cons:

Hard to find parking

2026-01-29 • via Nuitee
J
Joaquim • couple • es
6
Pros:

Ben situat

Cons:

El bany estava just al costat de la nostra habitació

2026-01-26 • via Nuitee
P
Pavla Hobstová • couple • cz
7
Pros:

Vyhodna poloha. Pohodlna postel.

Cons:

Hluk z ulice

2026-01-25 • via Nuitee
O
Ong • solo_traveller • my
10
2026-01-19 • via Nuitee
J
Jutt • couple • my
7
2026-01-18 • via Nuitee
B
Bonfante • couple • th
10
Pros:

Queda en una zona céntrica muy cómoda para turistas. La casa es hermosa. El cuarto muy cómodo, los baños también, muy equipados, agua caliente. Tiene una cocinita común, heladera, un balcón.

2026-01-09 • via Nuitee
N
NELLA • extended_group • my
5
2026-01-07 • via Nuitee
M
Muhammad • couple • my
8
2026-01-04 • via Nuitee
Z
Zehra • solo_traveller • ca
10
Comfortable and cute with lovely staff
Pros:

Really clean and comfortable rooms and bathrooms. Staff were super nice. Well located and safe. Its a heritage building with lots of cool character which I loved. I am a solo female traveller and I would recommend staying at this hostel.

Cons:

Since its an old building with a Cafe downstairs, it can get quite noisy so best to wear ear buds to sleep.

2025-12-30 • via Nuitee
F
Firdaus Irfan • couple • my
8
2025-12-28 • via Nuitee
K
Kiel • couple • my
8
5D4N stayed.
Pros:

Everything's almost perfect for me , for that kind of price , i must say it's worth every penny. They provide a good body wash n shampoo . Room also comfortable.

Cons:

Well since it's a hostel , you can expect like a rude "hostelmates" who can't read the sign that clearly said "mind ur.step n lower down ur voices" . glad i bring my earphones otherwise i can't sleep through the whole night . Some of them can't even close the door gently . If only they weren't girls , i'll smack that chick already. Hopefully, u guys always remind ur customers to follow the rules cause some people can't read these days.

2025-12-25 • via Nuitee
K
Kamila • couple • pl
2
No contact with the owner when our keycard stopped working!!!!
Pros:

Good location! Beds were also comfortable but everything else was poor

Cons:

Our key card for the main entrance stopped working one evening, we messaged the owner to say we can’t get into the building and he told us he can come at 11:30pm to let us in. This wasn’t an issue for us, so we came back at 11:30 and waited outside, I sent him a message saying we’re waiting outside, then tried to call after 20 minutes he didn’t pick up. There was no contact with the owner at all!!!!
Very dangerous situation to put 2 young girls in with nowhere to go. Don’t recommend staying here for this reason.
The bed sheets also had stains on them when we arrived, the walls are incredibly thin so you can hear all the people around you all night, and the owner also has a cafe right below the rooms and puts on loud music from 8am so you basically can’t sleep longer than that.
Not the best place, it would be fine for the price of there weren’t any issues with the owner.

2025-12-21 • via Nuitee
N
Nur Sheryana • couple • my
3
Cons:

1. There was an unpleasant smell from the kitchen exhaust that entered the room and caused discomfort.
2. Parking is very limited, and the paid parking area is quite far, making it inconvenient to walk.
3. The pantry on the top floor was very dirty and poorly maintained. There was no water dispenser, and no cutlery or plates provided, even though guests are allowed to order food from outside.

I hope the management will take the necessary improvements. Thank you.

2025-12-21 • via Nuitee
T
Tina Fischer • couple • ch
10
2025-12-18 • via Nuitee
C
Clémence • couple • fr
9
Great stay
Pros:

His location near to the main attractions, bars, restaurants, groceries and bus stop.
The kitchen with ustensils, fridge and kettle, the complimentaty tea, washmachine and everything you need in the bathroom.

Cons:

Bathroom could be cleaned everyday because there are 7 rooms to use it everyday.

2025-12-16 • via Nuitee
F
Fasihatull Hasnaa Binti Mohamed Sapeai • family_with_children • my
1
2025-11-08 • via Nuitee
A
Ahmad • couple • my
10
Pros:

I will repeat next time,place was good

2025-09-17 • via Nuitee
B
Boukje • couple • nl
6
Pros:

Room is clean

Cons:

Bathroom is not clean and hasnt been cleaned since our whole stay (3 nights)

2025-08-27 • via Nuitee