Hotel Jacarei Palace

Hotels
7.2 (24 reviews)
Rua Capitao Joao Jose de Macedo, 370 Predio , Jacareí , br

Children allowed
Pets allowed

Facilities

Air conditioning
Room service
Family rooms
Pets allowed
Express check-in/check-out
Fax/photocopying
Ironing service
Car hire
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Hospitable staff
Good location
Comfortable beds
Delicious breakfast
Cons:
Cleanliness issues
Bugs in bedding
Unpleasant odors in rooms

Categories

Cleanliness
4.2
Several mentions about poor cleanliness including bugs in the bedding.
Service
8.2
Many reviews praised the attentive and helpful staff.
Location
8.2
Positive comments about the hotel's convenient location.
Room Quality
6.2
Mixed feedback with mentions of comfort but also issues with cleanliness.
Amenities
7.2
General satisfaction with basic amenities provided.
Value for Money
8.2
Described as having excellent cost-benefit in the reviews.
Food and Beverage
8.2
Reviews highlighted delicious breakfast and good food quality.
Overall Experience
7.2
Overall experience is above average but affected by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:41

Property Description

Luxurious Accommodations
Hotel Jacarei Palace offers elegantly designed rooms with modern amenities such as flat-screen TVs and private bathrooms, ensuring a comfortable stay for all guests.

Convenient Location
Situated just 100 meters from the city centre, guests can easily access nearby attractions and restaurants. Additionally, with free private parking available on site, exploring the area is hassle-free.

Exceptional Services
Enjoy complimentary WiFi throughout the property and the convenience of a 24-hour front desk, where our dedicated staff are always available to assist you during your stay.

Experience comfort and convenience at Hotel Jacarei Palace. Book now for an unforgettable stay!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Adults stay for R$ 60 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 24 reviews
Cleanliness: 4.2
Service: 8.2
Location: 8.2
Room Quality: 6.2
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 7.2
A
Adelina family_with_children br
8
2026-04-17 via Nuitee
N
NAGAI solo_traveller br
10
Excelente localização!
Pros:

Staff prontos para te atender e inclusive me solicitou entrega de refeição no hotel!

Fiquei muito satisfeito com a hospedagem. O quarto era espaçoso, limpo e confortável, o café da manhã excelente e a equipe extremamente cordial. Recomendo sem dúvidas!

2026-04-13 via Nuitee
B
Benito solo_traveller br
4
Pros:

Café de manhã

Cons:

Chuveiro elétrico quebrado, tive que tomar banho frio. Mesmo e sendo Eng. Elétrico verifiquei o chuveiro e percebi que o disjuntor estava desligado mas mesmo ligado não funcionou . Parece falha antiga provavelmente resistência queimada . Obs. Só acabei tentando resolver pois não havia ninguém na recepção .

2026-04-11 via Nuitee
solo_traveller br
10
2026-04-09 via Nuitee
C
Carlos family_with_children br
5
2026-03-31 via Nuitee
N
NiLL family_with_children br
5
2026-03-20 via Nuitee
P
Pons solo_traveller br
10
Ótimo
2026-03-13 via Nuitee
K
Kelli Diniz solo_traveller br
10
2026-03-11 via Nuitee
E
Elaine solo_traveller br
8
Pros:

Valor da Estadia
Recepcionista nota 10

Cons:

Camas mais confortáveis

2026-02-09 via Nuitee
M
Marcos Rogério solo_traveller br
8
2026-01-28 via Nuitee
M
Marilene costa pereira family_with_children br
2
Muito ruim
Pros:

Não gostei não voltaria mais

Cons:

Tudo

2026-01-19 via Nuitee
W
Wesley solo_traveller br
7
Pros:

Limpo

2025-12-25 via Nuitee
D
Da Silva family_with_children br
10
2025-12-15 via Nuitee
M
Marlon solo_traveller br
9
2025-12-09 via Nuitee
S
Sergio solo_traveller br
8
2025-12-06 via Nuitee
O
Osvaldo family_with_children br
10
2025-11-24 via Nuitee
M
Marcia solo_traveller br
10
Pros:

Excelente para quem está passando pela cidade de São Paulo e precisa de uma acomodação perto da estrada para descansar, com simples acesso, acomodações confortáveis e café da manhã completo. :)))))

2025-11-18 via Nuitee
M
Mauricio couple br
5
2025-11-18 via Nuitee
A
Arlen Mota solo_traveller br
9
2025-11-03 via Nuitee
H
Haag solo_traveller br
9
2025-10-31 via Nuitee