Original White Hart, Ringwood by Marston's Inns

Hotels
•
Marston's Inns
7 (1104 reviews)
Market Place , Ringwood , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Good location
Cons:
Unclean rooms
Inconsistent service
Small room sizes

Categories

Cleanliness
4.75
Multiple complaints about unclean rooms and inadequate housekeeping.
Service
7.75
Positive remarks about staff being friendly and affable during issues.
Location
8.25
Convenient and good location for access to town and transport.
Room Quality
6.25
Rooms varied in size and comfort, with several noted issues.
Amenities
6.75
Some amenities were lacking (e.g. no secure area for luggage).
Value for Money
7.25
Generally good prices, although some felt rooms were overpriced for size.
Food and Beverage
8.25
Highly praised food options, including breakfast and pub food.
Overall Experience
6.75
A mixed experience with strong points but significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:34

Property Description

Modern Accommodation with Old World Charm
Original White Hart by Martsons Inns seamlessly blends modern hotel amenities with the charm of a traditional inn. Enjoy free Wi-Fi in all en suite bedrooms and indulge in delicious meals at the cosy bar and restaurant.

Lively Atmosphere with Late-Night Entertainment
Experience the vibrant ambiance of our bar area with a late license until 02:00 on weekends. Dance to the tunes of our in-house DJs and make unforgettable memories during your stay.

Convenient Location for Leisure and Activities
Situated in Ringwood market town and close to New Forest National Park, our hotel is the perfect base for exploring the local shops, restaurants, and pubs. Take a short drive to Crane Valley Golf Club or enjoy fishing at the nearby River Avon and lakes.

Ready to experience the perfect blend of modern comfort and historic charm? Book your stay at Original White Hart by Martsons Inns now!

Important information:

Any damage you cause to our rooms will be charged

In severe cases you will be contacted by the Inn with regards to the damage caused. A breakdown of the charges can be provided.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7
Based on 1104 reviews
Cleanliness: 4.75
Service: 7.75
Location: 8.25
Room Quality: 6.25
Amenities: 6.75
Value for Money: 7.25
Food and Beverage: 8.25
Overall Experience: 6.75
M
Mark • extended_group • gb
7
Excellent location and staff, but could do with refurbishment.
Pros:

King bedded room in annex was spacious with a small table and two chairs. Large hanging space suitable for long dresses.
Separate room access so no need to go through the pub. Plenty of parking, free for registered guests.
Excellent, friendly staff.
Vegetarian cooked breakfast was well cooked and substantial.

Cons:

Faded and outdated decor. No drawers at all. No suitcase stand.
Bathroom basin had missing push-down plug. The supplied replacement ordinary plug did not fit snugly so water drained away fairly quickly with the plug inserted. Shower in bath worked well, but there was no grab rail.
Room adjacent to pub yard and kitchen fans that started up at 7:30am so impossible to have a lie in.
Dreadful, almost undrinkable coffee at breakfast.

2026-10-23 • via Nuitee
M
Michael • family_with_children • gb
1
Pros:

We've stayed here several times before and liked the old coaching inn style.

Cons:

There was no heating in the bedroom. The staff were not able/authorised to move us to another room and had no portable heaters. We waited a couple of hours but nothing improved. The manager declined to come down to speak to us ( Saturday night you would expect him to be on the floor).
We checked out and went elsewhere. Very disappointed with the level or customer care.

2026-10-20 • via Nuitee
K
KENNETH • couple • gb
9
My Hart Will Go On!
Pros:

Lovely old world vibe...our room was perfect for our overnight stay in Ringwood. The staff were so friendly, which made our visit really enjoyable.

Cons:

Couldn't fault the Original White Hart...Will deffo return!

2026-10-19 • via Nuitee
P
pete • family_with_children • gb
9
2026-10-15 • via Nuitee
A
andrew • couple • gb
1
Unfortunately, we didn’t get to stay there was nobody there to welcome
Pros:

We booked this hotel When we had problems with our car managed to get a taxi to the hotel half an hour later the place was closed. We couldn’t get anybody on the phone either locally or the main office. Absolute nightmare really unfair that you can book a hotel at that time of night and nobody there it should not be on booking.com and I think the blame lies with booking.com and with the Martin group

2026-10-13 • via Nuitee
S
STEPHANE • couple • fr
8
En plein centre-ville de Ringwood, auberge typiquement anglaise avec un pub sympa.
Pros:

Auberge typiquement anglaise, donc avec plus de charme qu'un hôtel de chaîne internationale. On est vraiment dépaysé ! Le pub/restaurant est fréquenté et très bon.

Cons:

La chambre était petite mais confortable.

2026-10-12 • via Nuitee
D
Debbie • solo_traveller • gb
3
Pros:

Location ro

Cons:

Room was very tatty,

2026-10-09 • via Nuitee
I
Ian • couple • gb
1
Rubbish
Pros:

Nothing

Cons:

Everythink

2026-10-07 • via Nuitee
S
Sophie • couple • gb
7
Hearty pub for a good nights kip
Pros:

Spacious twin room, with two half decent sized, comfortable beds. Great location if you are catching the National Express bus to the airport, with coffee shops and supermarkets close by also. Excellent WiFi connection.

Cons:

The shower was in the bath, which quickly filled up with water as the drains were blocked. So the shower left you feeling rather icky.

2026-09-15 • via Nuitee
S
Samantha • solo_traveller • gb
9
2026-09-14 • via Nuitee
S
Saunders • couple • gb
6
2026-09-13 • via Nuitee
R
Rose • couple • gb
7
Ringwood was lovely. Convenient location. Just needs some up keeping
Pros:

Comfortable bed.

Cons:

Needs some tlc.

2026-09-06 • via Nuitee
D
David • couple • gb
1
2026-09-02 • via Nuitee
R
Roukaya • couple • gb
4
Would not stay again
Pros:

We enjoyed playing pool in the evening and the location was convenient for walks in the New Forest.

Cons:

Unfortunately our room was so slanted that one of us had to sleep in the opposite direction so that our head wasn’t below our feet. We could also hear a lot of noise from other guests using the stairs and it sounded like there were rats or mice scurrying above us. The room was very hot so it was overall one of the worst sleeps I’ve had in a long time.

2026-09-02 • via Nuitee
J
jeffrey • extended_group • gb
8
Basically very good, exactly what we wanted for a group of old friends meeting up.
Pros:

Really good breakfast. The staff were all pleasant and helpful. Nice big on site free car park

Cons:

Nothing to do with the hotel but there is a building site next door so there was a bit of early morning noise. Plus on the same morning the bins were collected very early, not too much of an issue but the bins made a hell of a racket as they were wheeled over the cobblestone driveway and loaded on the lorry right under my window.

2026-08-31 • via Nuitee
A
allan • solo_traveller • gb
3
Pros:

Location

Cons:

Room outdated and small and with a stupid thing on the wall to hang clothes in but is dangerously positioned and almost impossible to get into bed without hitting it.

2026-08-31 • via Nuitee
B
Bill • solo_traveller • gb
10
Pros:

Everything was excellent. The bed was very comfortable and the breakfast was excellent.

Cons:

Nothing

2026-08-30 • via Nuitee
L
Linda • family_with_children • gb
7
The pub had just been taken over , they were updating it ,
Pros:

We didn't have breakfast, and we ate out in the evening.

2026-08-29 • via Nuitee
P
Paul • solo_traveller • gb
10
2026-08-27 • via Nuitee
W
Wozza Prince • solo_traveller • gb
5
Pros:

Comfortable beds.

Cons:

Lack of facilities.

2026-08-24 • via Nuitee