Four Points by Sheraton Nairobi Airport

Hotels
•
Sheraton
9 (1633 reviews)
9042/1044 Tower Avenue, Jomo Kenyatta International Airport , Nairobi , KE
+254 709 760000

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable stay
Fantastic amenities
Cons:
Food pricing issues
Waiting time at reception

Categories

Cleanliness
8.39
Rooms were exceptionally clean and quiet, general positive sentiment.
Service
9.86
The staff were extremely kind, helpful, and professional, offering warm hospitality.
Location
9.4
Proximity to the airport and convenient location mentioned positively.
Room Quality
8.85
General comfort and satisfaction with the room quality.
Amenities
8.88
Spa and massage services were praised, contributing to positive experience.
Value for Money
8.34
Complaints about the food pricing affected value perception.
Food and Beverage
8.89
Positive comments about breakfast and roof bar food quality.
Overall Experience
9.36
Guests expressed a memorable stay and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:38

Property Description

Luxurious Amenities
Four Points by Sheraton Nairobi Airport offers a serene escape with an outdoor swimming pool, spa, fitness centre, and Jacuzzi. The perfect way to unwind after a day of travel.

Modern Comforts
Each air-conditioned unit is equipped with a flat-screen TV, minibar, and coffee maker. Enjoy the convenience of free toiletries, a seating area, and a shower in every room.

Culinary Delights
Indulge in a variety of breakfast options and savor local, American, and Asian cuisines at the onsite restaurant. A delightful culinary journey awaits at Four Points by Sheraton Nairobi Airport.

Experience luxury and comfort at Four Points by Sheraton Nairobi Airport. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NBO

Location

Guest Reviews

9
Based on 1633 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
M
Mudit • family_with_children • in
9
2026-10-24 • via Nuitee
B
Brahim • family_with_children • ma
9
2026-10-24 • via Nuitee
K
Koos • couple • nl
9
Prima transit hotel met mooi rooftop zwembad
2026-10-22 • via Nuitee
E
Elizabeth • solo_traveller • gb
9
2026-10-22 • via Nuitee
W
wendy • couple • au
10
Pros:

Pick up from airport,quick service at front desk considering the lateness of arrival

Cons:

Beds was way too firm

2026-10-22 • via Nuitee
K
keulemans • couple • nl
9
2026-10-22 • via Nuitee
G
Gill • solo_traveller • za
7
2026-10-19 • via Nuitee
I
Irina Andreea • solo_traveller • ro
8
2026-10-19 • via Nuitee
J
Joan • couple • ng
9
It was great
Pros:

The overall experience

2026-10-18 • via Nuitee
M
Maria • solo_traveller • us
10
Extremely good.
Pros:

Perfect location. Staff genuinely friendly. The make you feel good and go the extra mile to satisfy your needs.
The reception staff is very nice! Loved being taken care by them.

Cons:

I stayed 2 separate nights. Everything went really well.

2026-10-07 • via Nuitee
R
Robert • solo_traveller • nl
8
2026-09-17 • via Nuitee
K
Katherine • solo_traveller • gb
10
Excellent stay for a night before flying out of Kenya
Pros:

Staff very friendly and efficient. Room really comfortable. Restaurant for dinner on the 5th floor was excellent. Shuttle service to the airport very easy. It's not a cheap option but was worth the expense.

Cons:

Nothing to fault.

2026-09-17 • via Nuitee
S
Sarah • solo_traveller • gb
9
2026-09-15 • via Nuitee
J
Jenny • solo_traveller • us
10
2026-09-06 • via Nuitee
A
Anne • solo_traveller • us
9
Pros:

Perfect location to the airport. Great staff.

Cons:

I had to request room service to deliver after waiting 30 minutes.

2026-09-05 • via Nuitee
P
Philippe • couple • ch
8
2026-09-03 • via Nuitee
P
Piero • extended_group • it
9
Buon hotel , prezzo non giustificato
Pros:

Stanze spaziose

Cons:

Nulla

2026-08-28 • via Nuitee
M
Monique • solo_traveller • au
5
Choose elsewhere if you can
Pros:

Facilities were nice

Cons:

Outrageously expensive for what it was.
Members of my group had rooms booked with standard check in time of 2pm. However when they arrived at 10pm (when flight landed) they were made to wait until 1am as their rooms were not ready!! And staff deliberately avoided providing updates about the delays.

2026-08-19 • via Nuitee
B
Bruce • family_with_children • za
8
2026-08-09 • via Nuitee
B
BJDOO • Family • Morton, Illinois
10
Great location on airport property.
Pros:

We used this property to rest and refresh after a safari and before climbing on a late flight. Nice property. Open air restaurant on top floor with pool. New and clean.

2026-08-07 • via Tripadvisor