Four Points by Sheraton Nairobi Airport

Hotels
•
Sheraton
9 (1441 reviews)
9042/1044 Tower Avenue, Jomo Kenyatta International Airport , Nairobi , ke

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable stay
Fantastic amenities
Cons:
Food pricing issues
Waiting time at reception

Categories

Cleanliness
8.39
Rooms were exceptionally clean and quiet, general positive sentiment.
Service
9.86
The staff were extremely kind, helpful, and professional, offering warm hospitality.
Location
9.4
Proximity to the airport and convenient location mentioned positively.
Room Quality
8.85
General comfort and satisfaction with the room quality.
Amenities
8.88
Spa and massage services were praised, contributing to positive experience.
Value for Money
8.34
Complaints about the food pricing affected value perception.
Food and Beverage
8.89
Positive comments about breakfast and roof bar food quality.
Overall Experience
9.36
Guests expressed a memorable stay and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:38

Property Description

Luxurious Amenities
Four Points by Sheraton Nairobi Airport offers a serene escape with an outdoor swimming pool, spa, fitness centre, and Jacuzzi. The perfect way to unwind after a day of travel.

Modern Comforts
Each air-conditioned unit is equipped with a flat-screen TV, minibar, and coffee maker. Enjoy the convenience of free toiletries, a seating area, and a shower in every room.

Culinary Delights
Indulge in a variety of breakfast options and savor local, American, and Asian cuisines at the onsite restaurant. A delightful culinary journey awaits at Four Points by Sheraton Nairobi Airport.

Experience luxury and comfort at Four Points by Sheraton Nairobi Airport. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NBO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1441 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
I
Ilse • solo_traveller • nl
8
2026-03-05 • via Nuitee
V
Veronique • couple • fr
6
2026-03-03 • via Nuitee
E
EVELYN • solo_traveller • fr
1
Nada flexibles en relación al costo de una noche de hotel
Pros:

Nada

Cons:

Que no quisieron cambiar la fecha a pesar que fue la aerolínea que cambió los vuelos

2026-03-02 • via Nuitee
J
Jill • couple • fr
8
Handy for us because we needed to be near the airport. Good service to get there, and helpful drive
Pros:

See above

Cons:

%th floor restaurant way too noisy -- music blaring. We left without ordering.
No place to have a simple snack to eat. We ended up ordering from Room Service a breakfast dish.

2026-03-02 • via Nuitee
M
Mary-jane • solo_traveller • gb
9
Excellent
Pros:

Excellent service with extremely professional and friendly staff

Cons:

It's slightly expensive.......
Some milk in seal packages in the rooms would be welcomed for tea and coffee

2026-02-26 • via Nuitee
V
valerie • solo_traveller • gb
8
2026-02-24 • via Nuitee
P
Peter • couple • se
10
Mycket bra vistelse!
Pros:

Ren, prydligt och bra service. Toppenfin personal!

Cons:

-

2026-02-22 • via Nuitee
K
keulemans • family_with_children • nl
10
Pros:

Just around the corner of JKIA

2026-02-14 • via Nuitee
T
Theo • solo_traveller • ch
10
2026-02-14 • via Nuitee
C
Cyd • solo_traveller • gb
9
2026-02-13 • via Nuitee
E
Erik Stener • couple • pt
8
2026-02-12 • via Nuitee
M
Michael • couple • gb
10
2026-02-10 • via Nuitee
C
Clare • couple • gb
9
Pros:

Very good breakfast. Huge beds. Friendly staff.

2026-02-09 • via Nuitee
V
Valentina • solo_traveller • it
9
Pros:

La posizione vicino all’aeroporto, La gentilezza di tutto lo staff , il letto molto comodo. Devo dire che ho mangiato molto bene al ristorante.

Cons:

La piscina non ha molto spazio per i lettini

2026-01-29 • via Nuitee
M
Mathieu • family_with_children • ke
8
2026-01-28 • via Nuitee
D
dolly • family_with_children • cd
8
Pros:

😊

2026-01-27 • via Nuitee
E
Erik • couple • nl
7
2026-01-26 • via Nuitee
D
Duvivier • family_with_children • be
8
Pros:

Le service de pick-up à l’aéroport était bien organisé. Je suis seulement resté quelques heures au milieu de la nuit donc ne peut pas en dire plus.

2026-01-26 • via Nuitee
J
John • solo_traveller • gb
8
2026-01-20 • via Nuitee
F
Fiona • extended_group • gb
9
Hopefully will visit again!
Pros:

Comfortable, clean rooms, good food in garden restaurant

Cons:

Service in restaurant was very slow

2026-01-19 • via Nuitee