Four Points by Sheraton Nairobi Airport

Super good place to stay but not really that close to the airport. They have a shuttle so it was fine. The staff was amazing. Great service from all of them. The restaurant was very good. Dinner and breakfast were great. Good choices and our group of six were very happy and satisfied. The restaurant staff just could not be better. We were in Room 328 and it was nice and quiet

My wife and I stayed here for one night before heading to The Ritz-Carlton Masai Mara Safari Camp. After a long trip from the U.S., we didn’t want to spend additional time traveling to a hotel when we mainly needed a comfortable place to relax, shower, and recharge before our safari.

The hotel offered a complimentary airport shuttle, and we were at the property within about five minutes, which was incredibly convenient. They also recognized my Lifetime Platinum status and upgraded us to a suite, which was a very nice touch.

The room was clean, spacious, and well-appointed. As part of my status benefits, we also received complimentary breakfast at the restaurant downstairs. The breakfast spread had a large selection of items, and the staff was attentive and welcoming throughout the meal.

If you have a similar itinerary and need a convenient, comfortable stay before heading out on safari, this is an easy choice.

What I would expect from Sheraton Airport Hotel. Clean functional. Good facilities and nice rooftop bar/restaurant

This hotel needs to improve its service. To get an invoice from them is like pulling teeth.
Will not book again

The staff was very friendly and accomodating

Excellent position, Great food, comfortable bed and relaxing atmosphere.
S/o Sharon for making my check-in smooth despite last minute booking and the restaurant team for their amazing attention.

Excellent service, friendly staff -from airport, room service & excellent breakfast. Will do it again

We had a magical stay at Four Points By Sheraton JKIA. Great Hotel SO close to the airport and with stunning views overlooking the Nairobi National park. The double bed rooms made it comfy and the rooms workstations were an added advantage for us as we were editing content on the go.

Asante Four Points.

Such excellent service. Thoughtful, patient and kind. Really enjoyed our stay here.

Had a wonderful stay at Four Points by Sheraton. The hotel was very clean, comfortable, and well maintained, with a great atmosphere throughout. The staff were friendly, professional, and always ready to help. The room was spacious with a very comfortable bed, and the facilities were excellent. The location was convenient and made it easy to get around. I would definitely recommend this hotel and would happily stay here again.

Four Points by Sheraton Nairobi Airport did an exceptional job in providing outside catering services for two of our groups. The food was of excellent quality, well presented, and delivered promptly as scheduled. The catering team was professional, attentive to detail, and very accommodating to our requirements, which made the entire experience smooth and successful.
We greatly appreciate their support and high standards of service and would highly recommend Four Points by Sheraton Nairobi Airport for outside catering services. We look forward to working with them again in the future.

My stay was wonderful at the hotel. The staff at Marketplace were amazing. My colleagues and I had a lovely stay. Breakfast at the main restaurant was good. Good job to service provider Gloria and winnie.