Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice facilities
Excellent breakfast
Cons:
Cleanliness issues
Cold rooms
Overpriced

Categories

Cleanliness
7.66
Several reviews indicated issues with cleanliness, particularly with dirty rooms and unkempt conditions.
Service
9.13
The staff were consistently described as friendly and accommodating, providing good service.
Location
9.17
Reviews frequently praised the hotel's prime location and convenience.
Room Quality
7.62
Multiple complaints about room conditions, including cold temperatures and uncleanliness.
Amenities
8.15
Amenities were generally well-received, but there were issues with bed cleanliness.
Value for Money
7.11
Guests felt the hotel was overpriced given the quality of their experiences.
Food and Beverage
8.66
Positive comments regarding breakfast, though some found it lacking in certain areas.
Overall Experience
8.13
While there were several complaints, many guests had enjoyable stays overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:44

Property Description

Historic Location and Edwardian Style

The Crown and Mitre Hotel, nestled in the heart of Carlisle city centre, offers a charming stay surrounded by local historic attractions such as Carlisle Cathedral and Castle. Retaining its elegant Edwardian-style traits, the hotel provides a unique and nostalgic experience for guests.

Dining and Bar Experience

Indulge in exquisite dining at the on-site restaurant with a Table d’Hote Menu, open from 6pm to 9pm. For a more casual setting, the Mitre Bar offers a selection of drinks, wholesome dishes, and snacks from 12noon to 9.30pm, ensuring a delightful culinary experience throughout your stay.

Convenient Amenities

Stay connected with complimentary WiFi available throughout the hotel. Additionally, take advantage of the limited free car park located at the rear of the building, easily accessible via a separate postcode. With Carlisle Train station just a short 7 minutes' walk away, convenience meets comfort at the Crown & Mitre Hotel.

Book your stay now at the Crown and Mitre Hotel for an unforgettable experience in Carlisle!

Important information:

Please note SAT NAV CA3 8HB: this takes you to Blackfriars Street at the rear of the hotel.

Please be advised that payment will be taken on arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 6301 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 8.66
Overall Experience: 8.13
V
Victoria • extended_group • gb
7
Lovely experience with very welcoming staff and a beautiful breakfast
Pros:

The staircase it beautiful
Beautiful glass up the staircase
The room was big and airy

Cons:

The pillows were a bit flat and too soft, even with 3 they were a bit flat.
No A/C in the room, so had to ask for a fan which isn’t an issue but A/C would have been better.

2026-07-18 • via Nuitee
C
Cristina • extended_group • ch
8
2026-07-18 • via Nuitee
G
Gillian • solo_traveller • gb
5
Good location but very noisy stay.
Pros:

Hotel is in a very central location

Cons:

Very noisy indeed. Both from other guests (playing loud music late into the night) and from the plumbing.

2026-07-18 • via Nuitee
A
Anita • couple • gb
8
2026-07-18 • via Nuitee
L
Lesley • solo_traveller • gb
8
Pros:

Its a lovely hotel, room small but good and the staff are lovely

Cons:

The lift!

2026-07-18 • via Nuitee
D
David • solo_traveller • gb
6
Cons:

There was no hot water in the morning due to broken boiler, however they never offered any discount.

2026-07-18 • via Nuitee
S
Sylvia • couple • cy
9
Excellent hope to stay again sometime.
Pros:

Location is excellent.

2026-07-18 • via Nuitee
M
Maxine • family_with_children • gb
10
Pros:

Attend for graduation. Staff helpful kind friendly and smiley. Felt like a family vibe.

Cons:

Smelt of smoke in the annexe. People smoking alot at front and back doors. Directly in the door ways.

2026-07-18 • via Nuitee
S
Susan • couple • gb
4
Pros:

Central location

Cons:

No hot water

2026-07-18 • via Nuitee
A
Allan • couple • gb
9
2026-07-18 • via Nuitee
L
Lawrence • family_with_children • ae
9
No Complaints ! Very Efficient and Polite Staff. Would stay there again.
Pros:

Polite and responsive Staff. Excellent Location.

2026-07-17 • via Nuitee
R
rachael • solo_traveller • gb
9
2026-07-17 • via Nuitee
J
Julie • solo_traveller • gb
8
Great hotel in centre of Carlisle
Pros:

Lovely old fashioned hotel

Cons:

Swimming pool needs revamp

2026-07-17 • via Nuitee
I
Iain • couple • gb
9
Overall a very pleasant stay with very helpful, professional staff.
Pros:

Ability to charge car.
Location and staff.

Cons:

Too hot.

2026-07-17 • via Nuitee
A
ANTONY • solo_traveller • gb
10
Pros:

Location, service, staff, food

2026-07-17 • via Nuitee
L
Leticia • couple • gb
7
Pros:

Very central , staff was friendly.

2026-07-17 • via Nuitee
N
Natalie • couple • gb
7
Fabulous location. Lovely hotel. Staff very friendly and happy to help. Unfortunately a little noisy overnight left us w
Pros:

Meals were fantastic. Limited menu but very well made.
Rooms were clean and comfortable.

Cons:

It was a little noisy overnight, may have just been unlucky. But heard staff talking / setting up for breakfast very early.

2026-07-16 • via Nuitee
M
Macey • extended_group • gb
9
2026-07-16 • via Nuitee
B
Birna Petrína • solo_traveller • is
9
2026-07-16 • via Nuitee
K
karen • solo_traveller • gb
9
Worth a visit
Pros:

Location excellent, everything you need is 9n the doorstep, hotel facilities fantastic.

Cons:

N/A

2026-07-16 • via Nuitee