Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice facilities
Excellent breakfast
Cons:
Cleanliness issues
Cold rooms
Overpriced

Categories

Cleanliness
7.66
Several reviews indicated issues with cleanliness, particularly with dirty rooms and unkempt conditions.
Service
9.13
The staff were consistently described as friendly and accommodating, providing good service.
Location
9.17
Reviews frequently praised the hotel's prime location and convenience.
Room Quality
7.62
Multiple complaints about room conditions, including cold temperatures and uncleanliness.
Amenities
8.15
Amenities were generally well-received, but there were issues with bed cleanliness.
Value for Money
7.11
Guests felt the hotel was overpriced given the quality of their experiences.
Food and Beverage
8.66
Positive comments regarding breakfast, though some found it lacking in certain areas.
Overall Experience
8.13
While there were several complaints, many guests had enjoyable stays overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:44

Property Description

Historic Location and Edwardian Style

The Crown and Mitre Hotel, nestled in the heart of Carlisle city centre, offers a charming stay surrounded by local historic attractions such as Carlisle Cathedral and Castle. Retaining its elegant Edwardian-style traits, the hotel provides a unique and nostalgic experience for guests.

Dining and Bar Experience

Indulge in exquisite dining at the on-site restaurant with a Table d’Hote Menu, open from 6pm to 9pm. For a more casual setting, the Mitre Bar offers a selection of drinks, wholesome dishes, and snacks from 12noon to 9.30pm, ensuring a delightful culinary experience throughout your stay.

Convenient Amenities

Stay connected with complimentary WiFi available throughout the hotel. Additionally, take advantage of the limited free car park located at the rear of the building, easily accessible via a separate postcode. With Carlisle Train station just a short 7 minutes' walk away, convenience meets comfort at the Crown & Mitre Hotel.

Book your stay now at the Crown and Mitre Hotel for an unforgettable experience in Carlisle!

Important information:

Please note SAT NAV CA3 8HB: this takes you to Blackfriars Street at the rear of the hotel.

Please be advised that payment will be taken on arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 5726 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 8.66
Overall Experience: 8.13
L
Linnysmiff couple gb
9
A very comfortable dtay
Pros:

Good mattress, windows that opened, friendly staff, goodbedlinen, excellent hot water pressure, good breakfast, some wonderful interior features of carved marble, old lighting, decor...brasswork

Cons:

The rather confusing one way roads around the central Carlisle area! Hotel was fine.

2026-04-04 via Nuitee
G
Gail solo_traveller au
10
Great value in lovely location
Pros:

Just a great location right in the middle of town and close to the rail station.

Cons:

Na

2026-04-04 via Nuitee
P
Paul couple gb
10
2026-04-03 via Nuitee
L
Louise couple gb
9
2026-04-03 via Nuitee
W
Wendy couple gb
10
Pros:

Friendly, ever so helpful staff. Beautiful old building, tastefully furnished and decorated. Fabulous breakfast with the best host. Dogs welcomed. Great value. A few minutes walk to the castle and the park. Secure parking although limited spaces.

2026-04-03 via Nuitee
L
leyne extended_group gb
10
Pros:

Great customer service, especially the lovely lady on Breakfast service who was very nice and chatty

2026-04-03 via Nuitee
J
Jason solo_traveller gb
10
2026-04-03 via Nuitee
M
Martin couple gb
9
Pros:

Evevrthing

Cons:

Nothing

2026-04-03 via Nuitee
H
Helen solo_traveller gb
10
Great location and staff
Pros:

Great location and the staff could not be more helpful, the rooms are a little tired but kept really clean. I was only there overnight as travelling for work, however one of the nicest places I’ve stayed. The small pool was an added bonus

2026-04-03 via Nuitee
Y
Yanpei solo_traveller cn
8
2026-04-02 via Nuitee
M
Moira couple gb
7
Pros:

Location in carlisle

Cons:

Getting very out dated

2026-04-02 via Nuitee
G
Gary solo_traveller gb
8
2026-04-02 via Nuitee
K
kathleen couple gb
9
Nice hotel great location
Pros:

Very central

Cons:

A bit dated

2026-04-02 via Nuitee
H
Hancock couple gb
10
2026-04-02 via Nuitee
L
Louise couple gb
8
Happy
Pros:

It's ideal for what we need.

Cons:

I was in the 'annex' this time and front door doesn't close properly which meant when smokers were outside the smell came straight in..

2026-04-01 via Nuitee
T
Tony couple gb
8
Very nice way to see Carlisle.
Pros:

Location is perfect for seeing old town centre, cathedral and castle. Staff are all v friendly.

Cons:

Car park tricky to access via on way system.

2026-04-01 via Nuitee
S
Sandra couple gb
10
2026-04-01 via Nuitee
R
Railton couple gb
8
2026-03-31 via Nuitee
W
William couple gb
5
No be back
Pros:

No breakfast

Cons:

No Tennants lager

2026-03-31 via Nuitee
R
Rosemary solo_traveller gb
7
Friendly staff, convenient location, but the facilities need updating.
Pros:

The hotel is a five minute walk from the station, on a pedestrian square.
Staff were welcoming and helpful. Excellent breakfast.

Cons:

The room and en suite were both very cold on arrival - both the radiator and towel rail were turned off. It was a cold day, the central heating system clearly old, and it took hours before the rooms reached a comfortable temperature.

2026-03-31 via Nuitee