Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice facilities
Excellent breakfast
Cons:
Cleanliness issues
Cold rooms
Overpriced

Categories

Cleanliness
7.66
Several reviews indicated issues with cleanliness, particularly with dirty rooms and unkempt conditions.
Service
9.13
The staff were consistently described as friendly and accommodating, providing good service.
Location
9.17
Reviews frequently praised the hotel's prime location and convenience.
Room Quality
7.62
Multiple complaints about room conditions, including cold temperatures and uncleanliness.
Amenities
8.15
Amenities were generally well-received, but there were issues with bed cleanliness.
Value for Money
7.11
Guests felt the hotel was overpriced given the quality of their experiences.
Food and Beverage
8.66
Positive comments regarding breakfast, though some found it lacking in certain areas.
Overall Experience
8.13
While there were several complaints, many guests had enjoyable stays overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:44

Property Description

Historic Location and Edwardian Style

The Crown and Mitre Hotel, nestled in the heart of Carlisle city centre, offers a charming stay surrounded by local historic attractions such as Carlisle Cathedral and Castle. Retaining its elegant Edwardian-style traits, the hotel provides a unique and nostalgic experience for guests.

Dining and Bar Experience

Indulge in exquisite dining at the on-site restaurant with a Table d’Hote Menu, open from 6pm to 9pm. For a more casual setting, the Mitre Bar offers a selection of drinks, wholesome dishes, and snacks from 12noon to 9.30pm, ensuring a delightful culinary experience throughout your stay.

Convenient Amenities

Stay connected with complimentary WiFi available throughout the hotel. Additionally, take advantage of the limited free car park located at the rear of the building, easily accessible via a separate postcode. With Carlisle Train station just a short 7 minutes' walk away, convenience meets comfort at the Crown & Mitre Hotel.

Book your stay now at the Crown and Mitre Hotel for an unforgettable experience in Carlisle!

Important information:

Please note SAT NAV CA3 8HB: this takes you to Blackfriars Street at the rear of the hotel.

Please be advised that payment will be taken on arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 6157 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 8.66
Overall Experience: 8.13
D
Daniel solo_traveller uy
8
2026-06-27 via Nuitee
A
Anthony couple gb
8
2026-06-27 via Nuitee
I
Ian couple gb
8
2026-06-27 via Nuitee
J
Johnstone solo_traveller gb
3
Pros:

I would help when your sleeping in a room you could open the windows especially in last week regarding the heat old widows where totally jammed no good fire risk in the first instance

2026-06-27 via Nuitee
P
Peter Arthur extended_group gb
8
2026-06-27 via Nuitee
H
Helen solo_traveller gb
8
Pros:

Location was great, Breakfast was good and overall very good value for money.

Cons:

The rooms are looking a little tired and dated and the water pressure was awful.

2026-06-27 via Nuitee
J
janet couple ca
8
Good place to Enjoy Carlisle
Pros:

location is right downtown

Cons:

the room was tired

2026-06-27 via Nuitee
P
Patrick solo_traveller ch
8
Pros:

The hotel is ideally located in the heart of Carlisle. Everything is just a short walk away. The hotel has a historic allure. The room was functional, but could use a little refurbishment.
The staff was very kind and helpful. There was a problem with our room which was dealt quickly by the staff.

2026-06-27 via Nuitee
R
Robert solo_traveller gb
8
2026-06-27 via Nuitee
A
Angela couple us
8
2026-06-27 via Nuitee
H
Hiroshi couple jp
4
騙された
Cons:

Booking.com said the room that I had booked would have BATH , but the room I assigned has no BATH only shower. Among several rooms l booked the room that was a little bit expensive than others because the room was introduced with BATH. It was very disappointing. The explanation was untruth!

2026-06-27 via Nuitee
N
Nic solo_traveller gb
7
Location is great, staff are very helpful.
Pros:

The staff on arrival were excellent. Very helpful with accessing the car park and parking location (motorbike).

Cons:

In the room the sink was with the bed, not in the bathroom. The sink had no soap and the tissue box on the wall was ion the holder, but was empty.

At breakfast I went to get some hot food, after eating fresh fruit. Upon return my serviette had gone along with the spoon, taken from my teacup, which I was still using! I had to take replacements from elsewhere.

2026-06-26 via Nuitee
K
Kevin solo_traveller gb
10
Cons:

Nothing

2026-06-26 via Nuitee
M
margaret couple gb
10
Abby at reception friendly and helpful
Pros:

Location and spotless

Cons:

Nothing

2026-06-26 via Nuitee
R
Rhydian solo_traveller gb
5
Friendly and good location but no hot water during our stay
Pros:

Good location, staff were friendly and allowed us to park after check-out for a few hours. We only had a small room but the building itself was very grand

Cons:

No hot water for the two mornings we were there. I'm sure the boiler issues were temporary but not being able to have a hot shower isn't really acceptable

2026-06-26 via Nuitee
T
Tricia couple au
9
2026-06-25 via Nuitee
A
Alan couple gb
9
2026-06-25 via Nuitee
A
Anne couple gb
9
Very good all round
Pros:

Breakfast good. Hotter on the 2nd morning. Very good choice.

2026-06-25 via Nuitee
D
david solo_traveller gb
7
2026-06-24 via Nuitee
G
Gibsons Frugal solo_traveller ca
8
Great stay. Recommended
Pros:

Cool old hotel, well kept, central
Stairways and hallways in many directions like an mc Escher piece and stained glass windows, a bar, a hot tub and small pool.
We had a room we could move about in easily...and a bathtub!
Would stay again. Good value.

Cons:

Bar staff were a bit grumpy but we got a wonderful welcome at the front desk.
It is an older property but we like the vibe of that

2026-06-24 via Nuitee