Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice facilities
Excellent breakfast
Cons:
Cleanliness issues
Cold rooms
Overpriced

Categories

Cleanliness
7.66
Several reviews indicated issues with cleanliness, particularly with dirty rooms and unkempt conditions.
Service
9.13
The staff were consistently described as friendly and accommodating, providing good service.
Location
9.17
Reviews frequently praised the hotel's prime location and convenience.
Room Quality
7.62
Multiple complaints about room conditions, including cold temperatures and uncleanliness.
Amenities
8.15
Amenities were generally well-received, but there were issues with bed cleanliness.
Value for Money
7.11
Guests felt the hotel was overpriced given the quality of their experiences.
Food and Beverage
8.66
Positive comments regarding breakfast, though some found it lacking in certain areas.
Overall Experience
8.13
While there were several complaints, many guests had enjoyable stays overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:44

Property Description

Historic Location and Edwardian Style

The Crown and Mitre Hotel, nestled in the heart of Carlisle city centre, offers a charming stay surrounded by local historic attractions such as Carlisle Cathedral and Castle. Retaining its elegant Edwardian-style traits, the hotel provides a unique and nostalgic experience for guests.

Dining and Bar Experience

Indulge in exquisite dining at the on-site restaurant with a Table d’Hote Menu, open from 6pm to 9pm. For a more casual setting, the Mitre Bar offers a selection of drinks, wholesome dishes, and snacks from 12noon to 9.30pm, ensuring a delightful culinary experience throughout your stay.

Convenient Amenities

Stay connected with complimentary WiFi available throughout the hotel. Additionally, take advantage of the limited free car park located at the rear of the building, easily accessible via a separate postcode. With Carlisle Train station just a short 7 minutes' walk away, convenience meets comfort at the Crown & Mitre Hotel.

Book your stay now at the Crown and Mitre Hotel for an unforgettable experience in Carlisle!

Important information:

Please note SAT NAV CA3 8HB: this takes you to Blackfriars Street at the rear of the hotel.

Please be advised that payment will be taken on arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAX

Location

Guest Reviews

8.2
Based on 6411 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 8.66
Overall Experience: 8.13
G
Gordon couple gb
8
Carlisle stopover
Pros:

The Hotel tells the story of its life and history. Rebuilt in 1905 is there to see getting a bit tied but you can beat History love the pillars.

2026-08-08 via Nuitee
M
Maria couple gb
10
Great location value for money and exceptional staff
Pros:

Location friendly staff

Cons:

Nothing all was good

2026-08-08 via Nuitee
N
Nesha solo_traveller us
10
Pros:

I can't praise the kindness of the staff. They are beyond helpful and go out of their way to help. The hotel is stunning and the location is right in the towne center

2026-08-08 via Nuitee
J
John couple gb
9
Great for a short break in Carlisle
Pros:

Fantastic location right in the town centre, convenient free car parking, friendly and efficient reception staff and good sized room with good amenities.

Cons:

Looks a little tired and old fashioned. That said, everything was well maintained, clean and worked well. We really enjoyed our stay.

2026-08-08 via Nuitee
D
Douglass solo_traveller gb
8
Central and more than Satisfactory
Pros:

The staff were lovely and my room was clean and had all the amenities I wanted. Some extra touches like a washing line and an iron were nice to have. The location was great. It was a five minute walk to the station and castle and a two minute walk to the beautiful cathedral.

Cons:

The pool is very small and doesn't really accommodate more than two people swimming laps at one time.

2026-08-07 via Nuitee
S
Sue couple gb
8
Just an overnight stay but enjoyed the experience
Pros:

Great location and clean. Lovely breakfast.

Cons:

Small bedroom

2026-08-07 via Nuitee
A
Audrey solo_traveller gb
8
Pros:

Great spot in town, beautiful building

Cons:

Meal in Mitre room

2026-08-07 via Nuitee
D
Donald couple gb
9
A welcome throw back to hotels as they used to be … spacious entrance, warm welcome.
Pros:

Very pleasant welcome at reception. Excellent breakfast

Cons:

Room was very small but adequate for a one night stay

2026-08-07 via Nuitee
S
sharon solo_traveller au
7
2026-08-06 via Nuitee
J
Janet solo_traveller fr
10
Traditional, refurbished hotel in Carlisle city centre
Pros:

Really friendly, helpful staff. Hotel much better than a few years ago, so if you want a place to stay in the centre of Carlisle within reach of the Cathedral and museum, I would highly recommend it. Breakfast excellent. We didn't try the restaurant.

2026-08-06 via Nuitee
C
Charlotte couple gb
8
2026-08-06 via Nuitee
C
Carol solo_traveller gb
7
Pros:

Location was great staff friendly

Cons:

Pool in need of update floor was very wet no dry place to get change and was very slippery

2026-08-06 via Nuitee
J
Jacqueline solo_traveller gb
9
2026-08-06 via Nuitee
J
Julia couple gb
7
Comfortable stay and centrally located
Pros:

Its location central

Cons:

The hotel is a little tired but as described and good for the price

2026-08-05 via Nuitee
J
Jan solo_traveller no
8
A good choice for a stay in the city center
Pros:

I stayed in the hotel while walking the Hadrian´s wall path. Situated in the center of the city quite close to the most important historical landmarks like the cathedral or the castle. The staff was nice, I was a little bit unlucky because there was no hot water in the hotel that evening because of a technical breakdown, but I got it compensated by an excellent breakfast free of charge. I was satisfied with my room, the cleanliness and the nice and helpfull staff.

Cons:

I didn´t find anything directly bad, it was an old traditional hotel and the experience corresponding to it.

2026-08-05 via Nuitee
R
Rachel family_with_children gb
10
Perfect for our stopover.
2026-08-05 via Nuitee
C
Charles solo_traveller gb
9
Carlisle break.
Pros:

Great location. Nice old fashioned hotel.

2026-08-05 via Nuitee
J
James Lee couple gb
7
Pros:

Location of the hotel in the centre of Carlisle.

Cons:

The handbasin to the bathroom was in the bedroom not the bathroom!

2026-08-05 via Nuitee
R
Rebekah couple hk
8
2026-08-05 via Nuitee
C
Ciaran solo_traveller gb
9
Pros:

Staff were super friendly and helpful during the stay. Facilities were amazing so nice to have a pool ans jacuzzi. Location was good too in central Carlisle perfect for a stop over up to Glasgow! And if your staying in Carlisle. Wi-fi was good and room was clean fantastic value for money!

Cons:

Just my opinion but bed was a bit hard for my liking just somting to bear it in mind if you like a soft bed but not anything to complain about just a point to make.

2026-08-05 via Nuitee