Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice facilities
Excellent breakfast
Cons:
Cleanliness issues
Cold rooms
Overpriced

Categories

Cleanliness
7.66
Several reviews indicated issues with cleanliness, particularly with dirty rooms and unkempt conditions.
Service
9.13
The staff were consistently described as friendly and accommodating, providing good service.
Location
9.17
Reviews frequently praised the hotel's prime location and convenience.
Room Quality
7.62
Multiple complaints about room conditions, including cold temperatures and uncleanliness.
Amenities
8.15
Amenities were generally well-received, but there were issues with bed cleanliness.
Value for Money
7.11
Guests felt the hotel was overpriced given the quality of their experiences.
Food and Beverage
8.66
Positive comments regarding breakfast, though some found it lacking in certain areas.
Overall Experience
8.13
While there were several complaints, many guests had enjoyable stays overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:44

Property Description

Historic Location and Edwardian Style

The Crown and Mitre Hotel, nestled in the heart of Carlisle city centre, offers a charming stay surrounded by local historic attractions such as Carlisle Cathedral and Castle. Retaining its elegant Edwardian-style traits, the hotel provides a unique and nostalgic experience for guests.

Dining and Bar Experience

Indulge in exquisite dining at the on-site restaurant with a Table d’Hote Menu, open from 6pm to 9pm. For a more casual setting, the Mitre Bar offers a selection of drinks, wholesome dishes, and snacks from 12noon to 9.30pm, ensuring a delightful culinary experience throughout your stay.

Convenient Amenities

Stay connected with complimentary WiFi available throughout the hotel. Additionally, take advantage of the limited free car park located at the rear of the building, easily accessible via a separate postcode. With Carlisle Train station just a short 7 minutes' walk away, convenience meets comfort at the Crown & Mitre Hotel.

Book your stay now at the Crown and Mitre Hotel for an unforgettable experience in Carlisle!

Important information:

Please note SAT NAV CA3 8HB: this takes you to Blackfriars Street at the rear of the hotel.

Please be advised that payment will be taken on arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 5557 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 8.66
Overall Experience: 8.13
M
Martin • solo_traveller • gb
10
Pros:

Room was completely clean and tidy big bed and spacious

2026-02-14 • via Nuitee
P
Paul • solo_traveller • gb
9
2026-02-14 • via Nuitee
L
lindsay • family_with_children • gb
10
Excellent!
Pros:

Facilities, staff, breakfast.

Cons:

Nothing.

2026-02-13 • via Nuitee
M
Michael • solo_traveller • gb
10
Very good
Pros:

Great location

Cons:

Nothing

2026-02-13 • via Nuitee
L
Louise • couple • gb
7
Comfortable and convenient
Pros:

We stayed in the newly renovated building separate from the main hotel, and the room itself was warm with very comfortable beds. The location was also a strong point, being less than a 10-minute walk from the train station, which made getting around very convenient. When I ordered scrambled eggs on toast instead of using the buffet, they were freshly cooked and much better quality than the buffet offering.

Cons:

I found the cooked buffet breakfast disappointing: the hash browns were pale and dried out, the mushrooms lacked flavour, and the baked beans appeared to have been contaminated with bacon, which was off-putting as a vegetarian. The swimming pool area was also far below expectations compared with the online photos — it looked grubby and mouldy, the water was cloudy, and the jacuzzi had a musty smell. We didn’t stay long, and with no one else using it, it’s easy to see why guests might not return after one visit.

2026-02-13 • via Nuitee
D
Dianne • solo_traveller • gb
9
A very enjoyable stay. Comfy room and great breakfast. Very good central location.
Pros:

Breakfast was very good with excellent service by the staff.

2026-02-12 • via Nuitee
M
Molly • solo_traveller • gb
10
Everything was perfect it was a really lovely place
Pros:

I could bring my cat no problem 😌

2026-02-12 • via Nuitee
V
Vivienne • extended_group • gb
8
Delightful hotel, did what it said on the tin.
Pros:

Ambiance. Size of room. Pool. Staff. Food. Location.

2026-02-12 • via Nuitee
M
Mark • couple • gb
10
A central location to explore the city and region
Pros:

Staff were exceptional, especially at breakfast

2026-02-12 • via Nuitee
S
Siba • extended_group • gb
10
Overall good value for money
Pros:

Exceptionally helpful staff
Lovely breakfast

Cons:

Maybe some upkeep of the toilet will be good

2026-02-12 • via Nuitee
E
Emma • couple • gb
7
2026-02-12 • via Nuitee
M
Marcus • solo_traveller • nl
8
2026-02-11 • via Nuitee
A
Alley • solo_traveller • gb
10
Like arnnyie says ill be back.😜
Pros:

Couldn’t fault it 👏

Cons:

Nothing perfect

2026-02-10 • via Nuitee
T
Tina • couple • gb
10
We will be be back very soon
Pros:

Fantastic hotel … can’t wait to go back

Cons:

We liked everything about it

2026-02-10 • via Nuitee
T
Tom • solo_traveller • gb
8
2026-02-09 • via Nuitee
G
Goitseone • solo_traveller • bw
10
2026-02-09 • via Nuitee
A
Alan • couple • gb
8
Pros:

Room/ food /location

Cons:

Spa disgusting

2026-02-08 • via Nuitee
M
Mandy • family_with_children • gb
1
2026-02-08 • via Nuitee
G
Glen • solo_traveller • gb
9
Beautiful Hotel
Pros:

It is a lovely building in a nice central location

Cons:

nothing

2026-02-08 • via Nuitee
G
gemmabJ4994ES • Couples
10
Lovely hotel
Pros:

We had a lovely 2 day stay at the Crown and Mitre. We stayed in a club room over looking the lovely town centre. The room was spacious and absolutely spotless.
The staff were super friendly and you can see how hard they work. The main door of the hotel leads to all the shops.

The hotel is about 5 minute walk to the station and all the bars/ restaurant. We are a couple in our early 30s and love going out exploring new pubs and bars.

We would stay again in a heart beat. The hotel is beautiful. We was also lucky to benefit from free parking. There is about 30 free car parking spaces at the back of the hotel.

2026-02-07 • via Tripadvisor