Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice facilities
Excellent breakfast
Cons:
Cleanliness issues
Cold rooms
Overpriced

Categories

Cleanliness
7.66
Several reviews indicated issues with cleanliness, particularly with dirty rooms and unkempt conditions.
Service
9.13
The staff were consistently described as friendly and accommodating, providing good service.
Location
9.17
Reviews frequently praised the hotel's prime location and convenience.
Room Quality
7.62
Multiple complaints about room conditions, including cold temperatures and uncleanliness.
Amenities
8.15
Amenities were generally well-received, but there were issues with bed cleanliness.
Value for Money
7.11
Guests felt the hotel was overpriced given the quality of their experiences.
Food and Beverage
8.66
Positive comments regarding breakfast, though some found it lacking in certain areas.
Overall Experience
8.13
While there were several complaints, many guests had enjoyable stays overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:44

Property Description

Historic Location and Edwardian Style

The Crown and Mitre Hotel, nestled in the heart of Carlisle city centre, offers a charming stay surrounded by local historic attractions such as Carlisle Cathedral and Castle. Retaining its elegant Edwardian-style traits, the hotel provides a unique and nostalgic experience for guests.

Dining and Bar Experience

Indulge in exquisite dining at the on-site restaurant with a Table d’Hote Menu, open from 6pm to 9pm. For a more casual setting, the Mitre Bar offers a selection of drinks, wholesome dishes, and snacks from 12noon to 9.30pm, ensuring a delightful culinary experience throughout your stay.

Convenient Amenities

Stay connected with complimentary WiFi available throughout the hotel. Additionally, take advantage of the limited free car park located at the rear of the building, easily accessible via a separate postcode. With Carlisle Train station just a short 7 minutes' walk away, convenience meets comfort at the Crown & Mitre Hotel.

Book your stay now at the Crown and Mitre Hotel for an unforgettable experience in Carlisle!

Important information:

Please note SAT NAV CA3 8HB: this takes you to Blackfriars Street at the rear of the hotel.

Please be advised that payment will be taken on arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 5959 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 8.66
Overall Experience: 8.13
L
Lisa • solo_traveller • gb
10
2026-05-29 • via Nuitee
S
Sarah • couple • gb
10
2026-05-29 • via Nuitee
E
Ellen • couple • gb
8
Pros:

Great location and easy to find in the centre of town. our room was small but comfortable. great selection of food available at breakfast

Cons:

NA

2026-05-29 • via Nuitee
J
Juliet • couple • gb
8
Very nice reception staff
Pros:

Central

Cons:

Street side rooms noise from store stocking overnight

2026-05-29 • via Nuitee
L
Lill • family_with_children • dk
7
Pros:

Ligger perfekt lige ved afslutningen af Cumbria Way,

Cons:

Havde værelse ud mod baggård og en del uro tidlig morgen. Umuligt at sove med vindue åbent pga skrig fra måger, duer mm. Morgenmaden skuffende.

2026-05-29 • via Nuitee
S
SAL • couple • gb
7
Adequate and comfortable for one night.
Pros:

The bed was comfortable and the food in the restaurant was excellent.

Cons:

Bit dirty - bits on the carpet. Dated furniture and bathroom facilites. And lift was out of order, which, after a 19 mile Hadrian’s Wall trek wasn’t great news!!!

2026-05-29 • via Nuitee
D
David • solo_traveller • gb
10
First class Hotel Carlisle
Pros:

Amazing value for money. First class hotel with good pool and jacuzzi fir guests use. Good food , lovely bar. Great rooms. Great staff. First class all round.

Cons:

N/A

2026-05-28 • via Nuitee
H
Henrik • solo_traveller • gb
10
Pros:

lovely Hotel

Cons:

N/A

2026-05-28 • via Nuitee
S
Suzette • solo_traveller • gb
10
Pros:

Lovely staff
Pool was lovely
Breakfast was fab

Cons:

Nothing

2026-05-28 • via Nuitee
D
David • couple • gb
8
Very enjoyable
Pros:

Nice hotel excellent location

2026-05-28 • via Nuitee
H
Heather • extended_group • gb
8
A quick overnighter before whilst travelling. Did the job perfectly
Pros:

Beautiful old building

Cons:

Looking a little tired in the room decor and finishes

2026-05-28 • via Nuitee
G
Graham • solo_traveller • gb
9
Good location.
Pros:

Great location, secure parking, lovely room, food good and a super breakfast with plenty of choice. Staff helpful. Thankyou.

Cons:

Nothing.

2026-05-27 • via Nuitee
L
Lindsey • solo_traveller • gb
9
Perfect location!
Pros:

Central location, staff were lovely

2026-05-27 • via Nuitee
A
angela • solo_traveller • gb
10
Fab fab fab
Pros:

Everything beautiful inside rooms amazing food was fantastic staff amazing hotel central close to everything cant wait to return

Cons:

Nothing

2026-05-27 • via Nuitee
D
Dominic • extended_group • gb
9
2026-05-27 • via Nuitee
P
Philip • solo_traveller • gb
9
Charming
Pros:

A popular old school hotel in excellent central location for travellers. Attractive interior and a wide range of facilities.

Cons:

Bathroom would benefit from some modernisation.

2026-05-27 • via Nuitee
M
Mangalindan • solo_traveller • gb
9
2026-05-26 • via Nuitee
A
alan • solo_traveller • gb
5
Poor stay
Pros:

Nothing

Cons:

Lift out of order told it would be fixed next day that was not true I am 80 years old wife is waiting for a knee replacement but had a 2 night stay

2026-05-26 • via Nuitee
G
Gert • solo_traveller • de
8
2026-05-26 • via Nuitee
J
Joanne Alice • solo_traveller • gb
10
Love a period property that’s a haunted hotel and staff were LGBT friendly.
Pros:

Period property, that’s lgbt friendly with a ghost

Cons:

Nothing

2026-05-26 • via Nuitee