Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice facilities
Excellent breakfast
Cons:
Cleanliness issues
Cold rooms
Overpriced

Categories

Cleanliness
7.66
Several reviews indicated issues with cleanliness, particularly with dirty rooms and unkempt conditions.
Service
9.13
The staff were consistently described as friendly and accommodating, providing good service.
Location
9.17
Reviews frequently praised the hotel's prime location and convenience.
Room Quality
7.62
Multiple complaints about room conditions, including cold temperatures and uncleanliness.
Amenities
8.15
Amenities were generally well-received, but there were issues with bed cleanliness.
Value for Money
7.11
Guests felt the hotel was overpriced given the quality of their experiences.
Food and Beverage
8.66
Positive comments regarding breakfast, though some found it lacking in certain areas.
Overall Experience
8.13
While there were several complaints, many guests had enjoyable stays overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:44

Property Description

Historic Location and Edwardian Style

The Crown and Mitre Hotel, nestled in the heart of Carlisle city centre, offers a charming stay surrounded by local historic attractions such as Carlisle Cathedral and Castle. Retaining its elegant Edwardian-style traits, the hotel provides a unique and nostalgic experience for guests.

Dining and Bar Experience

Indulge in exquisite dining at the on-site restaurant with a Table d’Hote Menu, open from 6pm to 9pm. For a more casual setting, the Mitre Bar offers a selection of drinks, wholesome dishes, and snacks from 12noon to 9.30pm, ensuring a delightful culinary experience throughout your stay.

Convenient Amenities

Stay connected with complimentary WiFi available throughout the hotel. Additionally, take advantage of the limited free car park located at the rear of the building, easily accessible via a separate postcode. With Carlisle Train station just a short 7 minutes' walk away, convenience meets comfort at the Crown & Mitre Hotel.

Book your stay now at the Crown and Mitre Hotel for an unforgettable experience in Carlisle!

Important information:

Please note SAT NAV CA3 8HB: this takes you to Blackfriars Street at the rear of the hotel.

Please be advised that payment will be taken on arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 5557 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 8.66
Overall Experience: 8.13
D
David • couple • gb
10
We have stayed a few times and return regularly
Pros:

Roomy and airy, great building.

Cons:

Nothing

2026-03-21 • via Nuitee
S
Steve • solo_traveller • gb
8
2026-03-21 • via Nuitee
E
Emma • couple • gb
8
Hidden gem in the heart of the town
Pros:

Very handy to town

Cons:

Nothing

2026-03-21 • via Nuitee
J
Jimmy • couple • gb
10
Pros:

Staff brilliant and very friendly , breakfast delicious, nice clean hotel, really enjoyed our stay 😊

2026-03-21 • via Nuitee
D
DOROTHY • couple • gb
10
excellent quality
2026-03-20 • via Nuitee
S
simon • solo_traveller • gb
8
2026-03-20 • via Nuitee
T
Tracy • couple • gb
9
Pros:

Location excellent. Staff lovely. Yummy breakfast.

Cons:

Room very hot - fan in room would be useful.

2026-03-20 • via Nuitee
M
Michelle • couple • gb
10
2026-03-19 • via Nuitee
K
Keira • solo_traveller • gb
6
Cons:

Was quite cold

2026-03-19 • via Nuitee
S
Stephen • couple • gb
8
Town Centre Stay
Pros:

The location was the best thing about this place being in the town centre, it was also great that there was parking aswell

Cons:

Having parking was great but trying to find the carpark was a nightmare
The room was very small and if we wanted breakfast it would have been very expensive so we didn't bother

2026-03-19 • via Nuitee
L
Louise • family_with_children • gb
8
Would definitely book again and have recommended to friends and family
Pros:

Great location

Cons:

The bed was too soft

2026-03-19 • via Nuitee
P
Peter • solo_traveller • gb
5
Disappointing for the cost.
Pros:

Excellent location right in the heart of Carlisle and very close to the cathedral, castle and museum.

Cons:

The room in the extended wing was supposed to be recently modernized but it was wierd with the wash basin in the bedroom, not in the bathroom.
Also the wifi was non-existent in the room - we had to go into the main lounge for it.

2026-03-19 • via Nuitee
R
Rachel • couple • gb
10
2026-03-19 • via Nuitee
P
Pat • couple • gb
8
2026-03-19 • via Nuitee
P
Petrina • extended_group • gb
10
2026-03-18 • via Nuitee
B
Bulman • family_with_children • gb
9
2026-03-18 • via Nuitee
M
Mary • couple • gb
9
Pros:

Great location

2026-03-18 • via Nuitee
K
keith • solo_traveller • gb
4
Great location . Brilliant staff
Pros:

Location was great

Cons:

The bedroom was very old and worn out

2026-03-18 • via Nuitee
R
Ricowaldo • solo_traveller • gb
10
2026-03-17 • via Nuitee
S
Stephanie • couple • gb
9
2026-03-17 • via Nuitee