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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Family rooms
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Tour desk
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Outdoor furniture
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Fence around pool
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Television in common areas
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Beach umbrellas
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Offsite parking discounted rates available
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Internet access
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Wine release events
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Pool waterfall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Garage
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Swimming nearby
Review Highlights
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Property Description
Luxurious Accommodations
Experience comfort and convenience at Crystal Garden Resort, where each air-conditioned room is equipped with a flat-screen TV, satellite channels, and modern amenities to ensure a relaxing stay.
Relaxation and Recreation
Unwind by taking a refreshing dip in our outdoor swimming pool or explore nearby attractions such as Cairns Esplanade Lagoon and Flecker Botanic Gardens, all just minutes away from the resort.
Convenient Services
With free WiFi and a prime location just a short drive from Cairns' shopping and dining hotspots, Crystal Garden Resort offers the perfect blend of leisure and accessibility for your tropical getaway.
Book now to secure your stay at Crystal Garden Resort and indulge in a memorable vacation experience.
Offering free Wi-Fi and a swimming pool, Crystal Garden Resort & Restaurant is 5 minutes’ drive from Cairns Esplanade Lagoon. All rooms include a flat-screen TV with satellite channels. Guests can work-out in the 24/7 fitness room.
Cairns Crystal Garden Resort is 5 minutes’ drive from Cairns' shops and restaurants and Flecker Botanic Gardens. You ca enjoy a 15-minute walk along the Esplanade to the Cairns Lagoon. Palm Cove Beach is 30 minutes’ drive away.
The air-conditioned rooms feature a seating area and tea/coffee making facilities. Each room has an suite bathroom with a shower and a hairdryer.
There is an on-site Chinese & Cantonese Restaurant open for lunch.
Free transfers are available to and from Cairns Airport from 10:00 to 16:00. Please inform Crystal Garden Resort & Restaurant 3 days in advance if you want to use this service, using the contact details found on the booking confirmation. If you arrive outside reception opening hours, you can use the check-in machine.
Reception closes at 17:00. Please contact the property in advance for the password, using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
Noisey kids upstairs of my room
Nothing looks like an old block of flats converted to motel
Not up to standard of booking.com places in my unqualified opinion
Looks like locals live there full time hanging around in property as I arrived late I felt like they were waiting for local drug dealer to arrive
Not a good feeling in the dark
The location
The facilities,very smelly drain rubbish and flies outside the bin shed. Wooden blocks holding up the curtain above the door, not sure whether it was the toilet or shower leaking
room smelled awful - floor was sticky, was awful place to stay - will not recommend to anyone
Clean
Noise level extreme. Banging and clanging overhead our room until 2.47am. 1st night kids running around yelling
The Pool.
No microwave nor cutlery in rooms. Limited amount of linen also.
Friendly service. Very willing to please. Off street parking.
Units are older but are being fixed up. Noisy people upstairs. Only 1 pillow each. Microwave would be handy.
good location, easy late checkin
bed was hard
Convenient
Some lights did not work and there was no fresh water bottles in room
It was clean and the staff were friendly,
Bed was really uncomfortable and we had people walking around all night knocking on everyones doors it was very unnerving.
Close to airport
Mouldy walls
Front door handle fell off
Sketchy part of town
Didn’t supply us with door or gate code for after hours entry.
No fuss after hours check in and gated carpark.
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