The Broadway Hotel

Hotels
Independent
8.8 (116 reviews)
The Broadway, Letchworth, England, SG6 3NZ , Letchworth , GB

Facilities

Free breakfast
Meeting rooms
Express check-out
Free WiFi
Terrace
Luggage storage
Express check-in/check-out
Continental breakfast
Wheelchair accessible
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Free parking
Excellent food
Cons:
Room cleanliness issues
No air conditioning
Noise from outside

Categories

Cleanliness
8.03
Dirty and dusty behind bedside tables; needs updating.
Service
9.5
Lovely staff, very friendly and take pride in their work.
Location
9.34
Prime location, close to transport and town center.
Room Quality
7.99
Room was too hot; shower size was inappropriate.
Amenities
9.02
Free parking available; basic amenities.
Value for Money
8.98
Standard quality for this hotel tier.
Food and Beverage
8.53
Evening meal was excellent; breakfast had some shortcomings.
Overall Experience
9
Overall good experience, but issues with noise and alarm.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 22:23

Property Description

Beautiful Terrace Views and Exciting Amenities - Take in the stunning views from our terrace and make use of our complimentary wireless internet access and banquet hall for your special events.

Delicious Dining and Cozy Bar/Lounge - Enjoy a satisfying meal at our restaurant and wrap up your day with a drink at the bar/lounge. Plus, wake up to a complimentary continental breakfast served daily.

Comfortable Rooms and Convenient Facilities - Stay in one of our 35 guestrooms featuring flat-screen TVs, complimentary toiletries, and daily housekeeping. With amenities like express check-out and luggage storage, we ensure a convenient stay for our guests.

Book now at The Broadway Hotel in Letchworth for a memorable experience near popular attractions and airports.

Important information:

  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 09:30 AM
Airport code: LTN

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.8
Based on 116 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.34
Room Quality: 7.99
Amenities: 9.02
Value for Money: 8.98
Food and Beverage: 8.53
Overall Experience: 9
S
Scott
10
Pros:

Lovely staff

2025-09-26 via Nuitee
L
luke
8
Nice hotel
Pros:

Good location and nice friendly staff

2025-09-09 via Nuitee
M
MANISHA
10
Pros:

Free parking. Nice staff and location. Near the station and quiet safe town.

2025-09-01 via Nuitee
J
Jonathan
8
Pros:

Friendly staffs and convenient location

2025-08-19 via Nuitee
J
John
6
Just ok
Pros:

The evening meal was excellent. Breakfast ok, would have preferred back bacon and warm plates. Poor selection of fruit. Room was too hot even with fan. Needs updating. The shower is built for midgets and far too small. Dirty and dusty behind bedside tables. Toilet brush was dirty.

2025-08-17 via Nuitee
J
Jackie
8
Pros:

Loved the friendly staff and service. Clean, bed very comfortable. Food was lovely.
Only thing I’d change, the choice of coffee pods for the Nespresso, the only ones available were awful, very bitter and didn’t taste like coffee at all! I’d have brought my mine if I’d known it was available.

2025-08-09 via Nuitee
M
Martin
10
Pros:

Really nice place great food, no aircon, and can get hot in the summer, there are fans in the rooms and Wi-Fi can be a bit hit and miss, staff are great, and a great location.

2025-08-04 via Nuitee
S
Susan
8
Overall a good place to stay
Pros:

Everything about the day was excellent except for the noise. The hotel is on the road so there is car noise but it’s more about loudness of people walking by after they’ve been out on the town and walking home at all hours. The rooms are not double glazed class. Also unfortunately during our stay the alarm went off very early Saturday morning. Nobody from the hotel directed us or gave us any indication as to what was going on. This meant that they were people wondering about on the landing shouting and confused. It obviously turned out to be nothing but at no point did anybody from the hotel contact us to explain or apologise for the inconvenience.
The staff in the hotel, are all very nice and the rooms are clean and comfortable. The breakfast is also good.

2025-07-28 via Nuitee
M
Martin
10
Pros:

Prime location, close to Railway / buses, , restaurants and shopping and in the town centre. Great service. Had a perfect stay. Will be back next year.

2025-07-19 via Nuitee
P
Patrick
10
Made a work trip feel like a holiday!
Pros:

Lovely period hotel with original features.
Very friendly staff who take pride in their work. ... you can tell it is an independent, rather than a chain.
Room serviced daily with fresh towels!
Plenty of free parking.

2025-07-18 via Nuitee
S
Stuart
8
One night only
Pros:

Room was ok, shower not great & bed a little uncomfortable, other than that staff were great, friendly and helpful & the food was really good

2025-07-10 via Nuitee
C
Cheryl
8
Pros:

Nice spacious bedroom.

2025-07-05 via Nuitee
C
Chris
6
Needs refurbishing- overpriced
Pros:

Very much in need of refurbishing. No lift, very dated. Staff pleasant.
I thought it was overpriced for the quality.

2025-07-01 via Nuitee
J
Jeremy
8
Nice place
Pros:

I like to stay here when its convenient as the staff are friendly, the food is very good and there is free parking. The only issue with the hotel is that the rooms need a serious refurbishment, some more than others. But it doesnt stop me staying there.

2025-06-29 via Nuitee
M
Matt
8
Pros:

Nice place. Very friendly staff. I think some rooms must be better than others as ours was not as nice as the ones in the photos. There did not seem to be an option to select the nicer rooms so it may be the luck of the draw.

2025-06-01 via Nuitee
P
Peter
8
Pros:

Convenient and friendly with easy parking and good breakfast.

2025-05-30 via Nuitee
K
Kathryn
8
Good value
Pros:

Bedding and towels were clean and good quality. The room was clean if decoratively tired.
The area outside the window was untidy, I don't think all guests avoided smoking.

2025-03-31 via Nuitee
M
Mark
4
Showing it's age
Pros:

Nice people - good breakfast - just a tired building and room that was too noisy and dated with very uncomfortable pillows.

2025-03-27 via Nuitee
K
Kelly
10
Pros:

The food that is available is of a high standard and a very reasonable price - you certainly get value for money.

The staff are extremely friendly and attentive, going above and beyond when asked.

2025-03-04 via Nuitee
D
Dawn
4
Pros:

Great spot for the town but rooms are tired and the hotel was noisy if you are at the back

2025-02-20 via Nuitee