Cricklade House Hotel, Sure Hotel Collection by Best Western

Hotels
Sure Hotel Collection by Best Western
7.8 (2045 reviews)
Common Hill , Cricklade , gb

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great food and beverages
Cons:
Noise issues
Room quality variability

Categories

Cleanliness
7.44
Although rooms were clean, some noted issues such as missing bedside tables and small windows.
Service
8.41
Consistently mentioned as friendly and attentive across multiple reviews.
Location
7.95
Positive mentions about the setting and scenery, though some mentioned it's out of town.
Room Quality
6.9
Mixed sentiments; while some rooms were lovely, others had significant issues.
Amenities
7.93
Amenities such as the spa and pool received positive feedback.
Value for Money
7.89
Food and services were noted to be of great quality considering pricing.
Food and Beverage
8.44
The food was praised with mentions of great choice and quality.
Overall Experience
7.41
Enjoyable experiences reported, though overshadowed by noise issues in some rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:34

Property Description

Secluded Country Retreat: Nestled in over 30 acres of picturesque grounds on the Cotswolds' edge, Cricklade House Hotel offers a tranquil escape for guests seeking relaxation and luxury.

Leisure and Wellness: Enjoy the hotel's golf course, swimming pool, spa bath, and fitness center for a rejuvenating stay. Indulge in spa treatments or unwind in the steam room, promising a truly pampering experience.

Gourmet Dining and Scenic Views: Delight in home-cooked meals at the candlelit restaurant, showcasing modern European cuisine with local ingredients. Take in the stunning Vale of Cricklade views from the conservatory while savoring your meal.

Book your stay at Cricklade House Hotel, Sure Hotel Collection by Best Western for a serene countryside getaway with top-notch amenities and personalized service.

Important information:

Children under 14 years are only permitted to use the health suite and golf course if supervised by an accompanying adult.

Please note that use of the golf course is subject to an additional charge.

Check-in and check-out outside of the stated hours is subject to an additional charge.

Please be advised that wedding receptions are held on most Friday and Saturday evenings and may involve live entertainment. The property will do their best to allocate a room away from the function room, subject to availability.

When booking dinner included, please note that the dinner allowance is GBP 25 per person from the menu.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 13 years old stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2045 reviews
Cleanliness: 7.44
Service: 8.41
Location: 7.95
Room Quality: 6.9
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 7.41
S
Scott family_with_children gb
9
Beautiful
Pros:

Staff, facilities, location and general feeling of the place we're all absolutely perfect

Cons:

No jacuzzi in the pool, bar could of had a hand pour pump and a broader wine list.

2026-03-21 via Nuitee
W
Warmington family_with_children gb
9
Pros:

I had requested an accessible room through Booking.com but this message. had not been passed to the hotel and the room they had reserved for us had up a long flight of stairs. The hotel staff were quick to prepare an accessible for us. So a sad face for Booking.com and a smiley face for hotel staff.

Cons:

It was a lovely swimming pool but only accessible down 4 very high steps. I really struggled to get out of the pool.

2026-03-21 via Nuitee
C
Carole couple gb
10
Lovely place to stay in the Cotswolds that had the use of lovely spa too
Pros:

Lovely friendly staff

Cons:

Nothing

2026-03-20 via Nuitee
E
Elaine family_with_children gb
10
Great Hotel Near Cirencester
Pros:

Great pool
Great location
4th time visiting

2026-03-20 via Nuitee
S
Sandra family_with_children gb
9
Loved it
Pros:

We came with our grandchildren who loved the pool… breakfast was lovely.. would definitely come back .

Cons:

I think it was a lamp in the kids room .. if I remember it was something to do with the main light in kids room

2026-03-19 via Nuitee
A
Aaron couple gb
8
2026-03-19 via Nuitee
W
wendy couple gb
9
Pros:

Lovely hotel, clean, big rooms, restaurant staff excellent and food great

Cons:

Room was a very cold during night ?

2026-03-19 via Nuitee
U
Urbonaviciute extended_group gb
10
Lovely location, nice rooms , gorgeous food!!
Pros:

Very nice location, very nice rooms and restaurant food was excellent!!! We also could use spa and pool facilities which made our stay even better. Also big plus dog friendly.

Cons:

The swimming pool could have been deeper :)) but athor than that it’s an amazing stay!!

2026-03-18 via Nuitee
K
Kokic couple it
10
2026-03-18 via Nuitee
M
Milena family_with_children gb
8
Very nice soroundings, perfect for a little break
Pros:

The grounds

Cons:

How old it is

2026-03-17 via Nuitee
O
Odette couple gb
8
Comfortable, friendly hotel in beautiful surroundings
2026-03-15 via Nuitee
F
Fredrik family_with_children gb
9
Good, relaxing weekend break
Pros:

Sauna, swimming pool and sports facilities; the conservatory; the grounds where our dog could run and play off the lead. Cleanliness. Informal comfort.

Cons:

The standard double room was a little small, especially as we had a dog with us. I would have liked a double socket outlet near a mirror, for hair styling

2026-03-13 via Nuitee
J
Jennifer family_with_children gb
9
Perfect Family Stay
Pros:

We had a wonderful weekend and were given the warmest welcome from the moment we walked in the reception. Check-in was quick and easy and we were helped to our lovely room, which was spacious, clean and comfortable. We particularly enjoyed the pool, which allowed our child free access all day, while my husband and I could take turns in the sauna. Staff were all really lovely and super kind to our son, especially in the great bar, where we ate and enjoyed some fantastic cocktails and the staff made our little boy feel so welcome that he didn't want to leave 😀 Over all a great family experience and a super hotel, we would love to come and stay again. Thank you all ! X

Cons:

No big deal but we would have appreciated a fridge in the room.

2026-03-08 via Nuitee
J
James family_with_children gb
9
2026-03-06 via Nuitee
S
Steve couple gb
10
Overall, this was my second stay and once again it was a relaxing experience. The staff were amazing, and when a small i
Pros:

The hotel’s remote location made it feel calm and peaceful, which really added to the overall experience. The pool and steam room were particularly relaxing, and it was lovely that the spa area never felt too busy, so you could properly enjoy the facilities.

Cons:

One thing I noticed was that the room doors tend to slam quite loudly, which can be a little disruptive, particularly in the evenings or early morning.

2026-03-05 via Nuitee
C
Cheryl couple gb
9
A very relaxing & serene place to be.
Pros:

The location is fabulous and all the staff were welcoming, polite, friendly & helpful. The swimming pool & spa is lovely.

Cons:

There is nothing not to like about Cricklade House Hotel & Spa!

2026-03-05 via Nuitee
P
Paul couple gb
10
Perfect relaxing stay
Pros:

Fantastic very attentive friendly staff and fantastic food

2026-03-05 via Nuitee
Q
Q7821IZjudithc Couples Swindon, Wiltshire, England
6
A disappointing anniversary meal
Pros:

Very disappointed with the quality of the food. We had especially returned to Cricklade house to celebrate our anniversary, having married here 9 years ago. The main course was satisfactory ( fish and chips/ steak and chips) but the desserts were both poor. The rhubarb crumble was crunchy rather than crumbly. The creme brûlée was described as being delivered warm with an almond and pistachio wafer however the reality was a very small cold brûlée with a rock hard biscuit. We did say to the server that we were very dissatisfied with the brûlée especially- response was a giggle and ‘ I’ve told the chef’
Don’t think we’ll do a return visit next anniversary

2026-03-02 via Tripadvisor
L
Lisa couple gb
6
Not worth the cost
Pros:

Younger staff were friendly

Cons:

All of it. Over priced. Bathroom had leaking tap and broken toilet roll holder. Taps were scruffy. Bed was hard and windows opened onto carpark but no latch to stop them being opened from outside. Wedding next day; lots of people walking past room to get to theirs. Overpriced spa but no jacuzzi. Stuart the manager came across as abrupt and girl organising function room hadn't completed the room in advance of those needing to set up decorations and singer. Food was overpriced but dry. The evening entitlement were not provided with a meal of any kind.

2026-03-02 via Nuitee
K
Kate family_with_children gb
9
Pros:

Helpful friendly staff.
Fantastic room.
Relaxed atmosphere.

Cons:

Toilet could have been cleaned better

2026-03-01 via Nuitee