Cricklade House Hotel, Sure Hotel Collection by Best Western

Hotels
Sure Hotel Collection by Best Western
7.8 (2300 reviews)
Common Hill , Cricklade , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great food and beverages
Cons:
Noise issues
Room quality variability

Categories

Cleanliness
7.44
Although rooms were clean, some noted issues such as missing bedside tables and small windows.
Service
8.41
Consistently mentioned as friendly and attentive across multiple reviews.
Location
7.95
Positive mentions about the setting and scenery, though some mentioned it's out of town.
Room Quality
6.9
Mixed sentiments; while some rooms were lovely, others had significant issues.
Amenities
7.93
Amenities such as the spa and pool received positive feedback.
Value for Money
7.89
Food and services were noted to be of great quality considering pricing.
Food and Beverage
8.44
The food was praised with mentions of great choice and quality.
Overall Experience
7.41
Enjoyable experiences reported, though overshadowed by noise issues in some rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:34

Property Description

Secluded Country Retreat: Nestled in over 30 acres of picturesque grounds on the Cotswolds' edge, Cricklade House Hotel offers a tranquil escape for guests seeking relaxation and luxury.

Leisure and Wellness: Enjoy the hotel's golf course, swimming pool, spa bath, and fitness center for a rejuvenating stay. Indulge in spa treatments or unwind in the steam room, promising a truly pampering experience.

Gourmet Dining and Scenic Views: Delight in home-cooked meals at the candlelit restaurant, showcasing modern European cuisine with local ingredients. Take in the stunning Vale of Cricklade views from the conservatory while savoring your meal.

Book your stay at Cricklade House Hotel, Sure Hotel Collection by Best Western for a serene countryside getaway with top-notch amenities and personalized service.

Important information:

Children under 14 years are only permitted to use the health suite and golf course if supervised by an accompanying adult.

Please note that use of the golf course is subject to an additional charge.

Check-in and check-out outside of the stated hours is subject to an additional charge.

Please be advised that wedding receptions are held on most Friday and Saturday evenings and may involve live entertainment. The property will do their best to allocate a room away from the function room, subject to availability.

When booking dinner included, please note that the dinner allowance is GBP 25 per person from the menu.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 13 years old stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2300 reviews
Cleanliness: 7.44
Service: 8.41
Location: 7.95
Room Quality: 6.9
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 7.41
M
Malgorzata solo_traveller pl
8
2026-07-24 via Nuitee
S
Sabrina couple it
8
Bel contesto in mezzo alla natura
Pros:

Struttura molto bella nelle parti comuni e camera spaziosa.

Cons:

Manca l’aria condizionata . Mancava un asciugamano e la camera è stata rifatta frettolosamente

2026-07-24 via Nuitee
C
Chelsea couple gb
8
Great stay for us and the dogs. Perfect location, beautiful views and good food!
Pros:

Beautiful location, great views and wonderful food. Perfect for dogs

Cons:

The courtyard room was slightly dated, but still good for price

2026-07-22 via Nuitee
F
Fiona solo_traveller gb
10
I relaxed and I will stay again
Pros:

I felt special for my whole stay. The courtyard was so relaxing,. The food was lovely and plenty but not too much to feel over full

Cons:

The room could have a nice local picture on the wall it felt a bit bare against the wallpaper. I did notice that there was no power points at the bed head, and also the other power points were behind the dressing table mirror

2026-07-21 via Nuitee
N
Natalie family_with_children gb
7
Fine for what we needed.
Pros:

Check in/out was seamless, breakfast was great.

Cons:

The carpet in room 18 was heavily stained - I did not want to let my toddler sit on it or touch it particularly. In my opinion, a new carpet is needed, or at the very least, a deep clean/shampoo is imperative. That said, the sheets/bathroom/furniture seemed clean. The carpet just really let the accommodation down.

2026-07-21 via Nuitee
G
Giuseppe couple gb
8
Enjoyed our stay thanks to all the staff
Pros:

Lovely staff , excellent food . Communal areas very pleasant

Cons:

Bedrooms a little tired looking

2026-07-20 via Nuitee
P
Paul couple gb
9
2026-07-20 via Nuitee
D
Diane solo_traveller gb
10
Pros:

My daughter and I had a wonderful weekend at this excellent hotel. In particular the staff worked so closely as a team. Nothing was too much trouble for them. In particular our waitress (Geveena) in the restaurant had a lovely manner, was very professional and made us feel so comfortable. All the staff were in fact of the same calibre. We will return!

2026-07-19 via Nuitee
M
McLoughlin solo_traveller gb
8
Nice place for a countryside break
Pros:

Great countryside location, lots of ground to walk your furry friend. Most of staff are friendly and accommodating.

The food was generous portions and absolutely delicious. Breakfast was a buffet style with varied options. Can order extra cooked breakfast meals.

We stayed in one of the courtyard rooms, note if you book a courtyard room, and have mobility issues, request a ground floor accommodation.

Cons:

The odd unfriendly staff

2026-07-17 via Nuitee
C
Christine couple gb
10
A real oasis , such a treat
Pros:

The pool was wonderful. I thought maybe £15 was steep for a breakfast but there was a fantastic continental breakfast buffet plus a choice of freshly cooked breakfasts like eggs benedict.

Cons:

Our fridge was noisy so had to turn it off at night but I told them and they planned to fix it immediatly.

2026-07-16 via Nuitee
S
Simon extended_group gb
7
2026-07-16 via Nuitee
S
Sarah solo_traveller au
9
A comfortable, welcoming, well-located and attractive hotel with charming staff.
Pros:

All the staff was so personable and welcoming, the setting is just stunning (I loved being able to walk in the grounds and not see a single other building!) and my room was spacious and very comfortable. The facilities were super - the pool especially welcome in the heat - and the breakfast room/bar area was cosy and bright, with such a glorious view.

Cons:

I was a little disappointed to see the difference in breakfast spread when the hotel was quiet and when busy. I can understand it's not worth having a buffet when occupancy is low, but it meant I didn't really get enough food...

2026-07-15 via Nuitee
N
Nina couple gb
10
Pros:

Beautiful

Cons:

Views

2026-07-14 via Nuitee
G
Gina solo_traveller gb
9
Pros:

Lovely spacious room. Very quiet and comfortable. Restaurant and bar area were lovely with great views

Cons:

Could have had more toiletries in the room. There was only soap, no body lotion or hair conditioner.

2026-07-13 via Nuitee
T
Thomas family_with_children gb
9
Great experience.
Pros:

Really friendly staff and great facilities. My daughter particularly liked the pool and I enjoyed very much the food.

Cons:

The hotel was very hot, but that is difficult to avoid in a heatwave. There were also quite a bit of spider/spider webs in the bathroom, but again the location was rural so understandable.

2026-07-12 via Nuitee
T
Tina couple gb
7
2026-07-11 via Nuitee
R
Rachel solo_traveller gb
8
A hotel in a beautiful location, great attentive friendly staff and excellent leisure facilities
Pros:

the pool and the views

Cons:

no fridge in room decor a little tired

2026-07-11 via Nuitee
B
Bailey solo_traveller gb
9
2026-07-10 via Nuitee
B
bill8ken couple gb
8
Overnight stay
Pros:

Bed was comfortable and clean

Breakfast was verynice

Checkout was fine

Cons:

The court yard grounds/square was smelly > dogs pee.

One chair in the room for two adults.

2026-07-10 via Nuitee
L
Lee Wagg solo_traveller gb
8
relaxing, quiet and enjoyable.
Pros:

this has been probably the quietest hotel i've had the pleasure of staying in, no rowdy residents leaving the bar at night, thoroughly enjoyed a good night sleep. Facilities were great, a little small in the gym area but i had a good workout, pool and sauna were great too. Reception staff, bar staff and breakfast staff very friendly, and helpful.

Cons:

if i were to moan, i don't like plastic beakers in the room, should really be glass, and the toiletries over the bath are ill placed, whacked my elbow on the dispenser bracket (room 20)

2026-07-09 via Nuitee