Cricklade House Hotel, Sure Hotel Collection by Best Western

Hotels
Sure Hotel Collection by Best Western
7.8 (2193 reviews)
Common Hill , Cricklade , gb

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great food and beverages
Cons:
Noise issues
Room quality variability

Categories

Cleanliness
7.44
Although rooms were clean, some noted issues such as missing bedside tables and small windows.
Service
8.41
Consistently mentioned as friendly and attentive across multiple reviews.
Location
7.95
Positive mentions about the setting and scenery, though some mentioned it's out of town.
Room Quality
6.9
Mixed sentiments; while some rooms were lovely, others had significant issues.
Amenities
7.93
Amenities such as the spa and pool received positive feedback.
Value for Money
7.89
Food and services were noted to be of great quality considering pricing.
Food and Beverage
8.44
The food was praised with mentions of great choice and quality.
Overall Experience
7.41
Enjoyable experiences reported, though overshadowed by noise issues in some rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:34

Property Description

Secluded Country Retreat: Nestled in over 30 acres of picturesque grounds on the Cotswolds' edge, Cricklade House Hotel offers a tranquil escape for guests seeking relaxation and luxury.

Leisure and Wellness: Enjoy the hotel's golf course, swimming pool, spa bath, and fitness center for a rejuvenating stay. Indulge in spa treatments or unwind in the steam room, promising a truly pampering experience.

Gourmet Dining and Scenic Views: Delight in home-cooked meals at the candlelit restaurant, showcasing modern European cuisine with local ingredients. Take in the stunning Vale of Cricklade views from the conservatory while savoring your meal.

Book your stay at Cricklade House Hotel, Sure Hotel Collection by Best Western for a serene countryside getaway with top-notch amenities and personalized service.

Important information:

Children under 14 years are only permitted to use the health suite and golf course if supervised by an accompanying adult.

Please note that use of the golf course is subject to an additional charge.

Check-in and check-out outside of the stated hours is subject to an additional charge.

Please be advised that wedding receptions are held on most Friday and Saturday evenings and may involve live entertainment. The property will do their best to allocate a room away from the function room, subject to availability.

When booking dinner included, please note that the dinner allowance is GBP 25 per person from the menu.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 13 years old stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2193 reviews
Cleanliness: 7.44
Service: 8.41
Location: 7.95
Room Quality: 6.9
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 7.41
S
Sally couple gb
10
Pros:

Everything, staff made it special, allowing us to bring our dog too was a bonus.

Cons:

Would have liked a Sunday lunch menu, not just bar food.

2026-05-14 via Nuitee
T
Tim couple ie
8
Very comfortable,central to the Cotswolds
Pros:

Great location,excellent staff

Cons:

Over priced,no water in room

2026-05-14 via Nuitee
P
Phil solo_traveller gb
10
Great place to stay. Attractive grounds with plenty of activities to participate in.
Pros:

Spacious, warm and comfortable room. Friendly staff.

Cons:

Nothing

2026-05-13 via Nuitee
J
Julie couple gb
9
Perfect serenity
2026-05-12 via Nuitee
D
denisepX1049FZ Friends getaway
10
Lovely hotel & grounds
Pros:

Large room in courtyard which was very clean. Welcoming & friendly staff & the breakfast & dinner we had was excellent value for money. Would definitely recommend & stay here again

2026-05-11 via Tripadvisor
L
leopets Couples
10
Excellent service from arrival to departure
Pros:

Excellent service from arrival to departure. We had large lovely room with great views and was allowed to take our dog in with us. A lot of places only give you the small modest rooms if you take a dog.
Staff were very friendly and helpful. Our border collie was completely spoilt, given a bed to lie on when we ate, water bowl, treats and lots of fuss which she loved and with wonderful grounds for to run in she was a happy dog.Nothing was too much trouble, Shannon,Joana, Ollie, Geveena, Victoria and all the others are a credit to Cricklade and if we are back in the area we will definitely rebook. Thanks for making our stay a great one 😊

2026-05-11 via Tripadvisor
D
David couple gb
3
Never again.
Pros:

Not a lot

Cons:

Advertised as having a golf course but didn’t, bedroom had been decorated but furniture was falling apart.

2026-05-11 via Nuitee
S
Stephen solo_traveller gb
9
2026-05-11 via Nuitee
J
Jacqueline solo_traveller fr
8
Pros:

Le cadre du petit déjeuner et le petit déjeuner en lui-même.
La chambre est très propre

Cons:

Le côté sombre de la chambre.
L'équipement de la salle de bain est peu fonctionnel. Pas de douche mais une baignoire sans mitigeur
Nous le savions car nous y étions déjà allés

2026-05-10 via Nuitee
A
annadN6129HT Couples London, England
8
Good hotel in need of some minor adjustments
Pros:

Lovely hotel great service from the staff
Geveena was superb and very helpful at all times 🙏
Need a full length mirror in room that was missing and some kind of wardrobe hanging on the wall on a rack not ideal … we enjoyed otherwise our stay… also my toilet the window was to big and the fan is not good and opening the window I was on display specially when having a shower .. also our room is on the car park and difficult to get change in the dark as when opening the windows everybody could see me !!

2026-05-09 via Tripadvisor
P
Preston family_with_children gb
8
2026-05-09 via Nuitee
G
Gerad family_with_children ie
7
2026-05-09 via Nuitee
H
Herbie H solo_traveller gb
8
2026-05-09 via Nuitee
I
Ira solo_traveller gb
10
Pros:

Well maintained

2026-05-07 via Nuitee
G
Gavin solo_traveller gb
9
2026-05-05 via Nuitee
G
George couple gb
10
Great food, great staff and really good value.
Pros:

Lovely setting

Cons:

No blind in the bathroom and shelve missing in the shower

2026-05-05 via Nuitee
H
Herbie H solo_traveller gb
8
2026-05-05 via Nuitee
J
jim solo_traveller gb
10
A great place for a visit to the Cotswolds
Pros:

Lovely location and setting with own grounds. Spacious, well equipped room. Clean quiet pool and sauna. Very good restaurant and brilliant staff.

Cons:

N/A

2026-05-04 via Nuitee
L
Leah couple gb
1
Awful
Pros:

. Facilities were lovely

Cons:

I booked and paid in advance for a superior double room with a view, expecting that this is what we would receive upon arrival. However, when we checked in, the receptionist did not inform me that we had actually been placed in a standard double room instead.

After seeing the room and comparing it to the photos from my booking, I raised the issue and was then told that there were no superior rooms left—despite the fact that this is what I had reserved well in advance. I was told they would look into it and call me back, but ultimately nothing could be done.

The only compensation offered was a free dinner, which did not feel appropriate given the circumstances.

This stay was meant to be a birthday treat for my mum, so the situation was especially disappointing. As a result, we ended up leaving and moving to another hotel at 16:30—time that should have been spent relaxing.

I won’t be returning. I would strongly advise others to double-check their room upon arrival, as it seems you may not be informed if you’ve been given something different from what you booked.

2026-05-04 via Nuitee
O
Owen solo_traveller au
10
Pros:

Great staff
Lovely food and facilities

2026-05-04 via Nuitee