Makkah Al Aziziah

Hotels
8 (291 reviews)
8324, Masjid Ash Shaikh Bin Baz , Makkah , sa

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good amenities
Location convenience
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
6.39
Concerns about cleanliness and bad odors in several areas.
Service
8.86
Noted good service by reception and staff, although there were some issues reported.
Location
8.4
Generally convenient location, though some mentioned it being far from certain attractions.
Room Quality
7.35
Mixed remarks, with some mentioning issues with rooms not being cleaned properly.
Amenities
9.38
Positive feedback on facilities including a swimming pool and good reception services.
Value for Money
8.34
Perceived as reasonable value for the services offered, despite some negatives.
Food and Beverage
6.89
Criticism of food quality and cleanliness in the dining area.
Overall Experience
8.36
Overall experience was good despite some issues, indicating guests may return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:39

Property Description

Luxurious Amenities
Holiday Inn - Makkah Al Aziziah offers a range of luxurious amenities including a restaurant, outdoor swimming pool, fitness centre, and shared lounge. Guests can enjoy a comfortable and convenient stay with a 24-hour front desk, room service, and free WiFi throughout the property.

Comfortable Accommodation
All guest rooms at Holiday Inn - Makkah Al Aziziah are well-equipped with air conditioning, flat-screen TV, fridge, kettle, and a private bathroom. The rooms provide a cozy and relaxing atmosphere for guests to unwind after a long day of exploring Makkah.

Wellness and Relaxation
Guests can start their day with a continental or buffet breakfast and later unwind in the wellness area which includes a sauna. The hotel also features a garden where guests can relax and enjoy the serene surroundings.

Book your stay at Holiday Inn - Makkah Al Aziziah for a luxurious and relaxing experience in Makkah.

Important information:

Please note that any credit card used for either pre-payment or charges on-site must be in the name of the guest and the same card must be presented for verification upon check-in along with the ID (Passport or National ID).
If the guest staying is not the cardholder or if the credit card used cannot be produced at the time of check-in, the guest must provide alternate payment arrangements.
For Ramadan (18th February 2026 through 18th March 2026) - The standard check- in time is after 16:00 hrs. And the standard check-out time is before 12:00 hrs. For Ramadan period.
Please note that for the month of Ramadan Breakfast will be served as IFTAR.
Breakfast/IFTAR (is 140 SAR + Taxes per night per person)
Please note that dinner will be served as Sahour.
SAHOUR (is 105 + Taxes per night per person)
Parking is subject to availability due to limited space.
Children Rate Policies will apply in the Month of Ramadan as Below:
Accommodations Policy:
Children 6 and under can stay for free till 10 years Sharing Room with parents
Children from 11 Years old can stay for SAR 150.00 per child per Night as Extra Bed
Supplement
Meals Children Policy
Children up to 6-year-old free room and meals – Children from 7 to 12-year-old free room and 50% discount on meals, with a maximum of one Child in the rooms & two children for the suites.

Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 291 reviews
Cleanliness: 6.39
Service: 8.86
Location: 8.4
Room Quality: 7.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 8.36
M
Mohamed • solo_traveller • ma
10
Pros:

Hôtel propre, agréable et facilement accessible. Il y a des restaurants et des commerces juste en bas de l’hôtel. L’établissement dispose également de toutes les commodités : supermarché, coiffeur, piscine, salle de sport, kids club, etc.
Concernant les 10 derniers jours du Ramadan, il faut prévoir jusqu’à 2 heures d’avance pour rejoindre La Mecque à cause des routes bloquées par les autorités. La navette de l’hôtel doit s’arrêter à des stations imposées, puis il faut prendre les bus de La Mecque pour rejoindre le lieu sacré, surtout vers Salât al-Maghrib. Le retour se fait de la même manière, sinon il est possible de prendre un taxi privé.
Je recommande vivement 👍

Cons:

Tout est OK

2026-05-06 • via Nuitee
I
ILHAM • family_with_children • ma
8
2026-04-17 • via Nuitee
J
Jemco • solo_traveller • ng
3
Terrible Experience
Pros:

Initially, it was okay. Check in was smooth and fast and the room was spacious.

Cons:

Poor communication from the Manager and his team. We came in from Haram at about 4am only to find out that part of the hotel had no light, we couldn't use the lift and our room is on the 20th floor, there was no WiFi, nothing. We had to pray Fajr in the mosque on the first floor, we couldn't access our room, we slept there in the mosque on bare rug like beggars. All the while, no single person explained what was going on to us.

The front desk Staff could not speak fluent English and didn't have much information. We were stranded for over 6 hours until someone helped us to our room through another set of lifts (this information was not available to us earlier). By the time we accessed our room, there was no light, nothing. It was a complete mess..

We eventually had to request for a change of room, we were downgraded as we were given a smaller room compared to what we paid for, the manager is such a racist, didn't attend to us well, infact he didn't answer us.

Even after telling them at the front desk that we need our room cleaned, for 2 days, we kept on coming back to dirty room, no change of towels, nothing.

I will never return there and I will never recommend that hotel to anyone

2026-04-16 • via Nuitee
M
Manal • couple • sa
5
2026-04-14 • via Nuitee
A
Aziz • family_with_children • az
7
Хорошый отель,центр города,всё рядом,в номерах не очень хорошо убирают
Pros:

Находится в центре.

Cons:

Окна в номере не открываются

2026-04-10 • via Nuitee
Z
Zakaria • couple • gb
1
2026-03-26 • via Nuitee
D
Darragi • family_with_children • tn
8
Pros:

Très bon emplacement, service et propriété !

Cons:

Le bus est toujours disponible

2026-03-21 • via Nuitee
J
Junaid • extended_group • in
10
2026-03-15 • via Nuitee
R
Reda • extended_group • eg
8
2026-02-13 • via Nuitee
A
Ali • family_with_children • iq
10
2026-02-08 • via Nuitee
T
TARIK • family_with_children • de
8
Pros:

Das Hotel ansich war Gut aber im Booking seite ist andere name und gans schlechte komminakation mehr als 5 mal geschrieb und angerufen aber kein antwort

Cons:

Das Hotel ansich war Gut aber im Booking seite ist andere name und gans schlechte komminakation mehr als 5 mal geschrieb und angerufen aber kein antwort

2026-01-27 • via Nuitee
A
Ali • extended_group • gb
10
2026-01-25 • via Nuitee
N
nashwan • family_with_children • sa
9
2026-01-20 • via Nuitee
سعاد • solo_traveller • kw
8
لن اكررها
Pros:

اتساع الغرفة والسرير كان مريح فندق جيد لولا لعده عن الحرم

Cons:

بعده عن الحرم استخدام باصات نقل عام حتى الوصول لباصات الفندق استخدمت التاكسي بدل من الباصات
الافطار بسيط اعطيت غرفة بالدور الاول وكنت اسمع اصوات الاغاني في صالة الافراح التي تقع في نفس الفندق كل ليلة

2026-01-19 • via Nuitee
M
Muazam • couple • gb
8
2026-01-19 • via Nuitee
O
Omar • family_with_children • gb
10
2026-01-19 • via Nuitee
S
Suhair • solo_traveller • ae
10
2026-01-18 • via Nuitee
B
Basmah • family_with_children • sa
1
القيمة لا تقابل الجودة
Pros:

الحقيقة انا دائما اجي هولدي ان ولكن هذه المرة من اسوأ المرات ، لا نظافه ولا خدمات ولا تجهيزات الغرفة ظلام جدا

Cons:

كل شيء، ازعاج ، اول ما سكنت الغرفة وصخه السرير فيه شعر رجال وقطع سمسم وطلبتهم يغيرونه طلع حتى اللباد وصخ وكل ما يحطون شييت جديد يكون اوصخ ، الاثاث مهتريء الحمام ظلام وكان السيفون فيه بصمات سابقة من قبل نعمل شيك ان..

2026-01-17 • via Nuitee
M
Majed • family_with_children • ae
6
Communication must be improved
Pros:

The reception was a major downside. The staff seemed overwhelmed and not properly trained for front-desk duties. Another big issue was communication — no one ever answered the phone at the hotel. We tried to make changes, but there was no response. Overall, communication skills, both online and in person, were a very serious weakness. Apart from that, the stay itself was okay. The hotel was decent, and there were no other major issues.

2026-01-17 • via Nuitee
H
Hykaj • couple • al
7
2026-01-17 • via Nuitee