Charlotte House

The bedroom had come away from the hinges so door didn’t close. The shower head was extremely scaled and dirty.

This is a lovely hotel. Great situation opposite the castle, so at the top of the hill!
Continental breakfast of pastries, fruit, yogurt, cold meats, cheese toast. Plenty to choose from.
We had a standard room which was spacious and nicely decorated. Large shower room. The plug sockets had been upgraded to include USB and phone charger sockets so you don’t need a plug.
Just a few minutes walk to the steep hill and then onto the shopping centre and round to the waterfront.
There is plenty of car parking around the hotel but you do need to pay. It was just over £10 for 24 hours, so factor that in if you are on a budget. There is a lovely cafe next to the hotel. A tapas bar, Indian and pub within a stones throw. The Indian restaurant is well worth a trip but book if you can as we had to wait for a table as it’s busy.
Will definitely stay here again. Staff were really friendly. Especially the breakfast lady!

Good location for castle and old town, large (paid) car park right outside, friendly staff, clean rooms and continental breakfast.

CThis hotel is situated at the ideal location for a graduation ceremony at the cathedral, but the parking is quite expensive, costing £10.30 per day.

A lovely hotel for our overnight stay. A boutique style hotel recently decorated. The room was a good size with ample space in the bathroom. The continental breakfast set us up for the day. Nice and local to the cathedral and castle. Parking is in the council facility a short walk away. I would definitely stay again.

This is my second stay at this hotel, and hopefully not the last! The rooms were spotless, facilities are great, top spec bathroom etc etc. The staff are friendly and informative, and to top it all you get breakfast included! Wouldn't hesitate to recommend this gorgeous hotel to anyone travelling to Lincoln.

Overall reasonable for price. Building tired and breakfast could certainly do with an upgrade.

Great room, clean and spacious. Noisy in the morning after 7am due to building work nearby.

Missing bedside lamp - had to use the one from the desk.
Given a fan/heater unit (sort of aircon) but it didn't work. So, had to have windows open. Then kept awake by staff of bar across the courtyard talking loudly after closing.
Furniture dated - but does match the general feel place.
Excellent breakfast.

Good hotel just across from the castle. Big car park but over £10 for 24 hours

Great

Lovely building, helpful staff, great location

Great stay, building is lovely, staff great.
Could just do with either air con or fans during this heatwave but apart from that hotel was lovely in a fantastic location adjacent to Lincoln Castle

Great location for castle and cathedral. Lovely area. Friendly staff.

What a superb place! Fantastic location. Lovely rooms. Friendly staff. Couldn’t ask for more. Ideal base for exploring Lincoln, as just opposite the castle and - on the other side of that - the cathedral.

Quiet comfortable room, friendly helpful staff.

Great place to stay, the young lady who met me when I arrived was lovely. (sorry, didn't catch her name)
if I'm ever in Lincoln again, i will be seeing if they have any space.

Nice big bath and big bed
Prefect after wedding retreat

Parking is in The Lawns car park and at £10 for 24 hours is reasonably priced.
Check in was very welcoming and everything explained, including the refurbishment being carried out.
The room was lovely, as was the bathroom. Mugs on the tea/coffee tray are a great idea, hotel cups are often far too small! The bed was very comfortable but unfortunately I had trouble getting to sleep as the staff from the restaurant across the courtyard sat outside after closing, talking and laughing until midnight.
Breakfast was a buffet breakfast with yoghurts, fresh fruit, cereals, porridge pots, meat and cheese, bread for toast, and pastries. Also fruit juices, tea and coffee. All more than adequate for most people. The addition of some drinking water in jugs would be great.
Upon checkout, reception wasn’t open and I spent quite a while wandering round trying to find someone to hand the key in to. Maybe a box to drop these in would be helpful if reception isn’t manned.
I would definitely stay again but maybe ask for a room that doesn’t face the restaurant opposite.

Clean, friendly check in and good location are positives.
No lift or air conditioning are negatives. Parking spaces can be a challenge when busy, £10 a day public parking.