New Wilmington Hotel

Hotels
7.5 (1105 reviews)
25-27 Compton Street , Eastbourne , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Pets allowed
Lift / Elevator
Express check-in/check-out
Ironing service
Non-smoking throughout
Shared lounge/TV area
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Clean rooms
Cons:
Cleanliness issues
Some service problems
Inconsistent food quality

Categories

Cleanliness
6.83
Some cleanliness issues mentioned, such as a dirty bath and dust in the room.
Service
7.3
Staff were described as friendly and helpful, but some mentions of service issues at breakfast.
Location
8.34
Convenient location with easy access to the sea front and theatres.
Room Quality
7.29
Rooms generally comfortable and spacious, but some were smaller than expected.
Amenities
7.82
Good amenities overall, though some complaints about the lack of evening dining options.
Value for Money
7.78
Good value for the price paid, particularly for the location and comfort.
Food and Beverage
6.83
Mixed reviews on breakfast quality, with issues like overcooked food and missing items.
Overall Experience
7.8
Overall positive experience with the potential for improvement in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:22

Property Description

Central Location
New Wilmington Hotel is located just steps away from Eastbourne’s picturesque seafront, opposite the Congress Theatre and Conference Center.

Luxurious Accommodations
Featuring 42 en-suite bedrooms with modern amenities like free digital TV and Wi-Fi, the hotel offers convenience and comfort to all guests.

Culinary Delights
Indulge in a gastronomic experience at the Mulberry Restaurant, where the executive chef crafts a fusion menu using their 40 years of global culinary expertise.

Experience the best of Eastbourne at New Wilmington Hotel. Book your stay now to enjoy a memorable seaside getaway.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 1105 reviews
Cleanliness: 6.83
Service: 7.3
Location: 8.34
Room Quality: 7.29
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 6.83
Overall Experience: 7.8
S
sally • couple • gb
8
2026-03-25 • via Nuitee
J
Jane • couple • gb
9
2026-03-23 • via Nuitee
P
Paul • couple • gb
7
Good value. Basic interior
Pros:

Easy to find. Easy check in

Cons:

Beds very soft and bouncy. Carpets very worn. TV “lost signal “ after 9pm.

2026-03-22 • via Nuitee
A
Andrew • solo_traveller • gb
10
2026-03-19 • via Nuitee
N
Neville • family_with_children • mt
10
Pros:

Nice / cosy place & very clean. Staff were very nice.

2026-03-16 • via Nuitee
F
Fahad • solo_traveller • gb
10
Comfortable
Pros:

Nice and comfortable stay

2026-03-16 • via Nuitee
S
Simone • family_with_children • gb
6
As above
Pros:

Great location

Cons:

Very old and tired the pillows weren’t very clean and had yellow stains on them

2026-03-16 • via Nuitee
K
Karen • couple • gb
7
2026-03-14 • via Nuitee
O
Ornandas • family_with_children • gb
5
2026-03-14 • via Nuitee
T
Trevor • couple • gb
7
2026-03-13 • via Nuitee
L
Lynda • solo_traveller • gb
9
Pros:

Great location just off the seafront. Have stayed here a number of times - the rooms are very nice and excellent value for money

2026-03-10 • via Nuitee
F
Fahad • solo_traveller • gb
10
Worth staying
Pros:

Helpful staff and super clean stay, highly recommended!

Cons:

Nothing

2026-03-10 • via Nuitee
P
Polly • couple • gb
10
Great hotel for the price paid. Breakfast was excellent. Staff very welcoming.
Pros:

Fantastic hotel located very close to the seafront and the town. Staff were very friendly and helpful, offering to help with luggage. Room was very clean and spacious. Breakfast was cooked fresh each morning.

2026-03-09 • via Nuitee
H
Hannelore • solo_traveller • de
9
Sehr gutes Hotel für einen kürzeren Aufenthalt
Pros:

Die Lage des Hotels ist ideal, die Zimmer sind sauber und zweckmäßig eingerichtet, das Personal sehr freundlich und entgegenkommend. Für einen kürzeren Aufenthalt ist es bestens geeignet, auch das Preis-Leistungsverhältnis stimmt.

Cons:

Das Waschbecken ist sehr klein, aber das ist nicht so gravierend.

2026-03-09 • via Nuitee
C
Christine • couple • gb
7
Pros:

It’s convenient for what we wanted.
Very nice breakfast.

2026-03-07 • via Nuitee
M
Mike • couple • gb
10
Went to the Devonshire park theatre which is 5 minutes along the road .Had evening meal.in Bustro Pierre which again 5 m
Pros:

Ideal for theatres and restaurants

Cons:

Not applicable

2026-03-06 • via Nuitee
E
Elizabeth • couple • gb
8
2026-02-28 • via Nuitee
D
Deanne • extended_group • gb
8
2026-02-27 • via Nuitee
C
Clive • family_with_children • gb
5
2026-02-25 • via Nuitee
E
Eve • solo_traveller • gb
10
Pros:

Location good. Quiet room . Clean bathroom .

2026-02-23 • via Nuitee