Hyatt Place Knoxville/Downtown

Hotels
•
Hyatt Place
9.4 (1330 reviews)
530 S Gay st , Knoxville , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Cons:
Limited breakfast options
Valet pricing too high

Categories

Cleanliness
9.64
Multiple mentions of clean rooms and attentive housekeeping, with Laura standing out.
Service
9.99
Staff was described as friendly and accommodating, particularly Laura and Nathan, who received high praise.
Location
10
Prime location downtown with easy access to restaurants and shops; great for New Year celebrations.
Room Quality
9.6
Visitors appreciated the layout and overall quality of the rooms.
Amenities
8.63
Basic amenities were mentioned; breakfast options were seen as lacking.
Value for Money
9.59
General sentiment was positive, with reasonable pricing given the location, despite valet costs.
Food and Beverage
8.14
Breakfast options disappointed some guests; improvements suggested.
Overall Experience
9.63
The stay was highly rated by many guests, with specific mentions of helpful staff and great service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:58

Property Description

Convenient Location
Located in the heart of Knoxville, Hyatt Place Knoxville/Downtown offers modern amenities and easy access to popular attractions like East Tennessee History Center and Market Square.

Comfortable and Well-Equipped Rooms
Each air-conditioned room at our hotel is designed for comfort and convenience, featuring a flat-screen TV, a work desk, and a private bathroom. Guests can also enjoy complimentary WiFi and a fridge in every room.

On-Site Dining and Leisure Facilities
Guests can unwind at the fitness centre, grab a drink at the in-house bar, or enjoy a meal at the on-site restaurant. With a 24-hour front desk, a shared lounge, and evening entertainment, we ensure a memorable stay for every guest.

Book your stay at Hyatt Place Knoxville/Downtown for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 40 per day.

Location

Guest Reviews

9.4
Based on 1330 reviews
Cleanliness: 9.64
Service: 9.99
Location: 10
Room Quality: 9.6
Amenities: 8.63
Value for Money: 9.59
Food and Beverage: 8.14
Overall Experience: 9.63
R
Roger • couple • us
9
2026-02-13 • via Nuitee
S
Stephanie • couple • us
10
Wonderful
Pros:

Clean, friendly and great location

Cons:

Nothing

2026-02-13 • via Nuitee
J
Jashaun • couple • us
10
2026-02-12 • via Nuitee
B
Bujake • couple • us
9
2026-02-11 • via Nuitee
M
Marissa • couple • us
8
2026-02-09 • via Nuitee
J
Jamie • couple • us
8
Curteous staff
Pros:

Convenience

2026-01-30 • via Nuitee
L
Laura • couple • us
9
2026-01-27 • via Nuitee
R
Robin • couple • us
10
Pros:

Love the location and roof top bar.

2026-01-27 • via Nuitee
M
Matt • couple • us
7
Overall fine. Nothing horrible. Nothing extraordinary.
Pros:

Stayed previously for other business trips. Meet all previous expectations.

Cons:

Would have been nice to have notice of late checkout and valet pricing. Being made aware ahead of time that I was going to spend another $100 for those services on a one night stay would have been appreciated.

2026-01-27 • via Nuitee
M
Mark • family_with_children • us
10
2026-01-25 • via Nuitee
J
Joseph • family_with_children • us
9
2026-01-24 • via Nuitee
K
Karen • couple • us
10
Pros:

Perfect location for night at the Tennessee theater. Never needed our car. Parked easily (and cheaply) at the State Street Garage.

2026-01-24 • via Nuitee
J
JennyC • solo_traveller • us
9
2026-01-23 • via Nuitee
E
Erin • family_with_children • us
8
Pros:

Love the location and lobby and room space

Cons:

I did not have hot water for my shower. Lukewarm only

2026-01-23 • via Nuitee
H
Hannah • family_with_children • us
10
Pros:

We really enjoyed being able to get a late check out for an extra 25 dollars! The hotel was close to dining options and was in a good location!

2026-01-22 • via Nuitee
J
James • family_with_children • us
10
Pros:

Location

2026-01-22 • via Nuitee
L
Lora • solo_traveller • us
10
2026-01-21 • via Nuitee
A
Arias • family_with_children • us
9
2026-01-21 • via Nuitee
C
Carrie • couple • us
10
2026-01-19 • via Nuitee
M
Michael • couple • us
8
Great location, clean, comfortable bedroom, and good view
Pros:

We did not have breakfast there, but the location was great close to restaurants, parking, etc.

Cons:

Nothing

2026-01-19 • via Nuitee