Hilton Garden Inn Jackson

Hotels
•
Hilton Garden Inn
8.4 (233 reviews)
1324 Vann Drive , Jackson , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Swimming pool
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Nice property
Cons:
Cleanliness issues
Misleading breakfast charges
Noise from semis

Categories

Cleanliness
7.48
Bathrooms were not well cleaned and towels were dirty.
Service
9.95
Staff was very helpful and attentive, contributing positively to the experience.
Location
9.99
The hotel is conveniently located near restaurants and shopping.
Room Quality
8.44
Room was stated to be nice, but there were issues reported regarding noise.
Amenities
8.47
Amenities were standard, with some positive mentions but several complaints regarding breakfast inclusion.
Value for Money
6.93
Guests felt misled regarding breakfast charges and were dissatisfied with the overall value.
Food and Beverage
7.98
Breakfast not included as expected, leading to negative perceptions about food value.
Overall Experience
7.95
Mixed feelings due to several issues, affecting the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:31

Property Description

Welcome to Hilton Garden Inn Jackson!

Luxurious Accommodation: Enjoy a comfortable stay with our free WiFi and 24-hour front desk services. Relax by our seasonal outdoor pool and make the most of your visit.

Delicious Dining: Start your day right with a scrumptious American breakfast served at the property.

Convenience at Its Best: With a range of amenities and services, Hilton Garden Inn Jackson ensures a pleasant and memorable stay for all guests.

Book now to experience the perfect blend of comfort and convenience at Hilton Garden Inn Jackson!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 233 reviews
Cleanliness: 7.48
Service: 9.95
Location: 9.99
Room Quality: 8.44
Amenities: 8.47
Value for Money: 6.93
Food and Beverage: 7.98
Overall Experience: 7.95
K
Knasherill • couple • us
10
Perfect!
Pros:

Room was very clean and the staff were very helpful!

Cons:

Nothing; everything was perfect

2026-03-23 • via Nuitee
G
Gayla • couple • us
8
Would definitely stay here again.
Pros:

The bed and room was comfortable.

Cons:

Would like to have a free breakfast included in the price!
There were no chocolate snacks I.e. candy bars etc

The room needs an extra sink outside of the bathroom.,

2026-03-07 • via Nuitee
C
Claire • couple • us
8
2026-01-04 • via Nuitee
E
Everett • solo_traveller • us
10
2025-12-29 • via Nuitee
L
Logan • solo_traveller • us
10
2025-11-29 • via Nuitee
C
Clarke • family_with_children • us
7
2025-11-24 • via Nuitee
K
Keith • family_with_children • us
4
2025-11-23 • via Nuitee
K
Kelvin • couple • us
9
Pros:

Location

2025-11-18 • via Nuitee
P
Peggy • couple • us
10
Pros:

Location

Cons:

Toilet problems

2025-10-16 • via Nuitee
D
Daevin • couple • us
10
This was our first time visiting Jackson so the hotel was very convenient and also near restaurants and shopping mall.
Pros:

Property was very nice and convenient.

Cons:

N/A

2025-10-13 • via Nuitee
S
Shatoria • couple • us
9
2025-10-11 • via Nuitee
J
Jones • family_with_children • us
7
Pros:

What breakfast! I expected the breakfast to be included in the cost... We went somewhere else and paid less.

2025-10-06 • via Nuitee
S
Samantha
10
Pros:

10/10 staff and facility was top tier. Traveled for work and a great stay!

2025-09-20 • via Nuitee
V
Veronica • partner
10
Pros:

Great place and area.

2025-09-14 • via Nuitee
D
Deidre
8
Pros:

Appreciative of my waitress and her caring.

Chef is excellent.

Courtney at the front desk super people person!

My room was excellent but the semis were loud in 205 over my rain app I sleep with. I struggled sleeping only due to that. There is a hill and the semi engines would kick up right at that exact point.

2025-08-26 • via Nuitee
J
Jerry • partner
10
Pros:

Very nice and clean.

2025-08-21 • via Nuitee
G
Glenn • partner
6
Pros:

Convenient location. Hotel was having some repairs done, not noted during booking. Bathrooms were not well cleaned and towels were dirty.

2025-08-18 • via Nuitee
G
greglO5609CT • Family
6
Won’t be back
Pros:

Pulling up a guy out in front on his phone yelling at someone felt uncomfortable with my grandkids . We were told breakfast was provided when we checked in , go to eat this morning and it’s not free . Being more specific would help all the other ones we have stayed in are .Staff not very friendly or helpful .

2025-08-10 • via Tripadvisor
A
Angela
10
Pros:

It ad every thing I needed for my short stay!

2025-08-10 • via Nuitee
E
Erik Bartlow • family_with_children • us
8
2025-07-26 • via Nuitee