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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Minimarket on site
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Wheelchair accessible
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Outdoor pool - seasonal
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Kid meals
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Electric vehicle charging station
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Kid-friendly buffet
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Lower bathroom sink
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Higher level toilet
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Wine/champagne
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Sun umbrellas
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Fruits
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Face masks for guests available
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24-hour security
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Key card access
Review Highlights
Categories
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Property Description
Welcome to Hilton Garden Inn Jackson!
Luxurious Accommodation: Enjoy a comfortable stay with our free WiFi and 24-hour front desk services. Relax by our seasonal outdoor pool and make the most of your visit.
Delicious Dining: Start your day right with a scrumptious American breakfast served at the property.
Convenience at Its Best: With a range of amenities and services, Hilton Garden Inn Jackson ensures a pleasant and memorable stay for all guests.
Book now to experience the perfect blend of comfort and convenience at Hilton Garden Inn Jackson!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
It was nice
Nothing it was clean and staff were friendly especially the lady that served us breakfast
This hotel was the cleanest and the staff was extremely friendly and helpful
The room was very tidy, the pool was excellent temperature. Overall one of the best hotels ive stayed at in Jackson, TN.
Very friendly staff & accommodating to people in wheel chairs this is my go to from now on when I’m in Jackson TN
Spotty WiFi the thermostat had to be reset every hour very uncomfortable situation
Very clean
Great place
Stayed for two nights on family trip. Room was clean, but we did run into an issue with a clogged bathroom sink. The front desk was very helpful and responded to our issue to our complete satisfaction. Overall, the staff were very nice, responsive and kind. The breakdast buffet was great, and the waitstaff friendly and responsive. We would definitely stay here again when back in town.
Room was very clean and the staff were very helpful!
Nothing; everything was perfect
This is a nice hotel but it’s poorly ran. Coffee machine not working at breakfast. Used a Keurig for single serve. Food was standard crappy cold square potatoes and eggs from a carton. I guess that’s better than egg jello. Very little selection on buffet. Front desk says on my way out “ yeah I will email that receipt to you right away. They didn’t! Had to call the Philippines to get a receipt. Going back to same area next week. My stay won’t be at HGI..
What does Professional..
Service staff
Hotel
Food selection an quality
Look like at $160/night
Most people expect more!!
The bed and room was comfortable.
Would like to have a free breakfast included in the price!
There were no chocolate snacks I.e. candy bars etc
The room needs an extra sink outside of the bathroom.,
Very poor restaurant staff Zack and Roxane are very rude they fight in front of guest I will never have them working for me I will be reporting my stay with HR
Location
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