Hampton Inn Livonia Detroit

Hotels
•
Hampton Inn
8.2 (546 reviews)
28151 Schoolcraft Road , Livonia , us
+1 734-237-4480

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Great location
Clean common areas
Good value for the price
Cons:
Dirty rooms
Limited breakfast choices
Pool was overcrowded and not clean
Room maintenance issues

Categories

Cleanliness
7.45
Mixed reviews; mentioned dirty rooms and stained carpets, but some areas were clean.
Service
9.45
Staff was frequently described as friendly, attentive, and exceeding expectations.
Location
9.45
Well-located for visiting family and attractions.
Room Quality
7.95
Some rooms were comfortable, but several had maintenance issues like stains and dripping faucets.
Amenities
6.95
Amenities available but issues with pool cleanliness and limited bar area noted.
Value for Money
8.95
Generally considered good value for the price despite some concerns.
Food and Beverage
6.95
Breakfast options were perceived as minimal, but staff at breakfast received praise.
Overall Experience
8.45
Overall a positive experience with room for improvement in cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:20

Property Description

Welcome to Hampton Inn Livonia Detroit, where comfort meets convenience!

Modern Amenities: Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms. Each room is equipped with a microwave, refrigerator, and coffee maker for your convenience.

Exceptional Services: Our 24-hour front desk and laundry facilities ensure that your needs are met promptly. Start your day right with a delicious American breakfast served daily on-site.

Prime Location: Conveniently located just 23 km from Detroit and 19 km from Detroit Metro Airport, with Windsor only 26 km away.

Book your stay at Hampton Inn Livonia Detroit now for a memorable and hassle-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTW

Location

Guest Reviews

8.2
Based on 546 reviews
Cleanliness: 7.45
Service: 9.45
Location: 9.45
Room Quality: 7.95
Amenities: 6.95
Value for Money: 8.95
Food and Beverage: 6.95
Overall Experience: 8.45
B
Berberich • solo_traveller • us
8
2026-08-08 • via Nuitee
A
Alphonso • solo_traveller • us
7
fine
Pros:

location. but a bit pricey. then another $150 deposit!!!

2026-07-20 • via Nuitee
S
Samuel • family_with_children • us
10
Pros:

My room was ok clean.

Cons:

Each day you have to ask for clean towels

2026-07-14 • via Nuitee
T
Taylor • couple • us
10
2026-07-14 • via Nuitee
L
LILLIE • solo_traveller • us
10
Pros:

Friendly

Cons:

Clean

2026-07-09 • via Nuitee
A
Ayishia • couple • us
8
2026-07-09 • via Nuitee
T
Tia • solo_traveller • us
7
Pros:

It was comfortable and clean.

Cons:

TV channel were not available.

2026-07-06 • via Nuitee
R
Ronald • couple • us
9
2026-07-05 • via Nuitee
T
Tori • extended_group • us
10
2026-06-25 • via Nuitee
S
Sarah • couple • us
8
It was a nice place, if I was visiting again I would definitely stay here.
Pros:

Convenient location, easy access to highways and restaurants. The property itself was nice, the room was comfortable and the morning breakfast was good.

2026-06-23 • via Nuitee
J
Joseph • family_with_children • ca
3
Not pleasant
Pros:

Staff were friendly and courteous

Cons:

5th floor smell like gem sweat the entire 3 nights of stay. Getting to our room was unbearable with the smell. The room itself was ok but some of the pillows had lipstick or makeup stains which made the whole staying experience uncomfortable.
I asked to replace the pillows the first few minutes of arrival but the front desk stated house keeping just left. She did provide me with another below, however, being told house keeping closed at 5:00 pm on Friday was unbelievably strange to hear

2026-06-23 • via Nuitee
E
Efstathios • couple • us
1
2026-06-20 • via Nuitee
N
Nikita • couple • us
10
2026-06-15 • via Nuitee
Y
YOSHITAKA • solo_traveller • jp
9
2026-06-13 • via Nuitee
R
rondC3844XY • Couples
2
Poor Customer Service and Communication
Pros:

First of all, we are Diamond members at Hilton hotels, and Hilton is the only hotel chain at which we stay. That being said, we like this particular hotel, but the servicing of the rooms is terrible. This is our second week-long stay at this hotel during which our room was not regularly serviced. When we checked in, the hostess told us our room would be cleaned every other day since our stay was for a week or more. Today we got back to our room and the room was not serviced, despite the fact it was between our second and third day of staying here. This occurrence was sadly reminiscent of our last stay here of eight days, during which our room was only serviced twice. When we went to the desk to ask why, the agent told us we had to physically call down to the front desk every other day to request service, something that was never told to us when we checked in. We don’t mind getting our room cleaned every other day, but we do mind being communicated one thing at check-in and then being told that a completely different procedure was in effect which required us to call down every other day throughout our stay to have our room serviced. I’m also very disappointed that when I did talk to the clerk tonight, he constantly talked over me, despite his asking me to let him finish what he was saying. I will be happy to be respectful of others, but only when they are respectful to me, as well. So, in short, I would rate the facilities at this hotel an “A,” and the customer service a grade of “F.”

2026-06-11 • via Tripadvisor
D
DaJour • family_with_children • us
10
2026-06-11 • via Nuitee
T
Tiana • couple • us
1
2026-06-09 • via Nuitee
D
Darlene • couple • us
5
Cons:

I didn’t like that I reserved a room with a king size bed and I ended up a room with two queens

2026-06-08 • via Nuitee
S
Susan • extended_group • us
8
2026-06-02 • via Nuitee
R
Roxanne • solo_traveller • us
8
Pros:

We literally only used it to sleep in. We came for a family BD party

Cons:

The road to get there is kind of confusing but once you do it its ok. The bathroom door is a sliding door and wouldn't slide. Kind of pain. They put a $150 hold on my account, just in case, which is BS. The coffee in the pots were cold. It said they had sausage gravy but didnt..

2026-06-01 • via Nuitee