Cebeci Grand Hotel

Hotels
7.9 (581 reviews)
Cumhuriyet Cad Carsi Mah. Merkez Trabzon , Trabzon , TR

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location (close to square and sea)
Some guests reported good cleanliness and daily housekeeping
Spacious rooms reported by some
Quiet environment in certain stays
Good price-quality ratio for several guests
On-site car rental desk / proximity to services
Cons:
Instances of severe service failure (refused reservation / sold booking to others)
No private parking / low parking garage ceiling
Reports of poor cleanliness and broken items in some rooms
Limited or repetitive breakfast
No bidet/shattaf in bathrooms as noted
Inconsistent staff behavior and poor handling of some guest issues
Reported cancelled bookings and refund problems

Categories

Cleanliness
7.3
Mixed reports: some guests praise daily cleaning and fresh linens, while others describe the place as dirty with broken items and poor upkeep.
Service
7.1
Mixed service: several guests note friendly staff and helpfulness, but there are serious complaints including refusal to honor reservations, poor handling of guests and rude interactions.
Location
9.5
Consistently positive: many guests highlight the excellent location — close to the square, near the sea and local services.
Room Quality
7.5
Mixed room quality: some rooms reported spacious and properly cleaned, others had broken items and issues; one report of being relocated to a worse hotel.
Amenities
7.6
Partial availability: guests note missing items (e.g., no bidet/shattaf), limited parking and some facilities not matching the booking site; car rental desk mentioned positively.
Value for Money
8.5
Generally seen as good price-quality by some guests, though warnings about deceptive practices from one review temper this view.
Food and Beverage
7.6
Breakfast feedback mixed: some find it adequate, others describe it as very limited or repetitive and suggest more variety.
Overall Experience
8.1
Overall mixed experience: strong positives for location and reasonable value, but offset by cleanliness, service failures in some cases and inconsistent amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 22:20

Property Description

Stunning Sea Views and Comfortable Stay

Luxurious Amenities: Each room at Cebeci Grand Hotel offers air conditioning, a flat-screen TV, and a private bathroom with bathrobes and free toiletries.

Delicious Dining Options: Guests can indulge in à la carte or buffet meals at the on-site restaurant, ensuring a delightful culinary experience.

Convenient Services: With a 24-hour front desk, gift shop, and car hire services, your every need is catered to effortlessly.

Experience the perfect blend of comfort and convenience at Cebeci Grand Hotel. Book now for an unforgettable stay with breathtaking sea views!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

7.9
Based on 581 reviews
Cleanliness: 7.3
Service: 7.1
Location: 9.5
Room Quality: 7.5
Amenities: 7.6
Value for Money: 8.5
Food and Beverage: 7.6
Overall Experience: 8.1
A
Abdul Rahman • couple • om
7
2026-11-07 • via Nuitee
A
Abdul Rahman • solo_traveller • om
7
2026-11-07 • via Nuitee
H
Hatem Mohamed • family_with_children • eg
8
Pros:

Clean, central location, good breakfast

Cons:

Uncomfortable bed

2026-11-06 • via Nuitee
R
RASHAD • family_with_children • az
5
Cons:

Oda cok soyukdu. Cam kenarından rüzgar geliyordu. Her gün tamir edilmesini söyledim yapacağız dediler ama yapmadılar

2026-11-05 • via Nuitee
N
Natasha • solo_traveller • mt
10
Really loved this place
Pros:

Very comfortable beds. Very clean space.

2026-11-05 • via Nuitee
A
Atilla Zerbeli • family_with_children • az
9
2026-11-03 • via Nuitee
M
MASAKO • family_with_children • jp
8
Pros:

く着いたけど部屋に入れてくれた朝御飯がよかった

Cons:

ロケーション２階だったから仕方ないよ

2026-10-27 • via Nuitee
Оксана • solo_traveller • kz
7
Pros:

Локация

Cons:

Персонал на ресепшене

2026-10-27 • via Nuitee
M
MONADIL QAWAREQ • family_with_children • ps
7
2026-10-24 • via Nuitee
M
Mansour • couple • sa
1
Cons:

تم ادخالي غرفة ليست كما تم حجزه عن طريق الموقع ولم اسكن في الفندق خرجت فورا وكانت الغرفة البديلة اقل مستوى من ماتم حجزه وبلغت اداره الفندق ولك يتجاوبو

2026-10-10 • via Nuitee
A
Abdulrahman • extended_group • sa
1
Pros:

الغرفة تصميمها جيد

Cons:

الفطور سيء وموظفين الاستقبال تعاملهم سيء

2026-09-18 • via Nuitee
C
Carola • solo_traveller • nl
6
Locatie is goed, parkeren een drama
Pros:

We hadden een mooi uitzicht over de zwarte zee, de locatie was goed, vlakbij de markt, zee en bezienswaardigheden

Cons:

Het parkeren is een drama, veel te druk, kleine ruimte die gedeeld moet worden met de autoverhuur, het personeel aan de receptie is onvriendelijk, beter kan je parkeren vlakbij de moskee voor een klein bedrag

2026-09-18 • via Nuitee
C
Christine • couple • eg
7
Pros:

Good value for money

2026-09-15 • via Nuitee
S
Sandra • solo_traveller • it
7
2026-09-13 • via Nuitee
I
Iris huppertz • solo_traveller • de
1
2026-09-13 • via Nuitee
V
Veselina • solo_traveller • bg
10
Pros:

Препоръчвам го на всички, за моторите ни имаше подземен паркинг

2026-09-11 • via Nuitee
S
Sara • couple • sa
4
المصداقية والموثوقيه في ذكر تفاصيل الغرف هي اهم مايرتكز عليه التقييم لذلك للاسف تم حجز جناح عائلي ذكر في التفاصيل احتوائ
2026-09-09 • via Nuitee
Z
Züleyha • family_with_children • de
6
Aufgrund der Lage des Hotels fand ich den Aufenthalt super. Allerdings sollte das Personal meiner Meinung nach etwas bes
Pros:

Die Lage war sehr gut

Cons:

Verhalten von Personal

2026-09-08 • via Nuitee
F
faiasl • family_with_children • sa
3
Pros:

قريب من الميدان

Cons:

تم حجز جناج من غرفتين نوم صاله معيشه وعند الحضور الحجز غير متوفر وعطاء غرفه واحد لمده يوم وبعد المطالبات مع الاستقبال تم تعديل الي غرفتين نوم صغيره جدا غير ماتم حجزه وبعد مراسله بوكنق مشكوره تم تعويضي جزء من المبلغ
لان الفندق غير صادق ويعتمد علي القروبات اكثر من الافراد يعني لو حاجز وجاء قروب ممكن بعطيه غرفتك عادي لان عند الخروج حصلت عائله عند الاستقبال نفس المشكله

2026-08-29 • via Nuitee
H
Hassan • family_with_children • sa
8
Pros:

الموقع

Cons:

الاثاث قديم بعض الشي

2026-08-23 • via Nuitee