Cebeci Grand Hotel

Hotels
7.9 (567 reviews)
Cumhuriyet Cad Carsi Mah. Merkez Trabzon , Trabzon , tr

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location (close to square and sea)
Some guests reported good cleanliness and daily housekeeping
Spacious rooms reported by some
Quiet environment in certain stays
Good price-quality ratio for several guests
On-site car rental desk / proximity to services
Cons:
Instances of severe service failure (refused reservation / sold booking to others)
No private parking / low parking garage ceiling
Reports of poor cleanliness and broken items in some rooms
Limited or repetitive breakfast
No bidet/shattaf in bathrooms as noted
Inconsistent staff behavior and poor handling of some guest issues
Reported cancelled bookings and refund problems

Categories

Cleanliness
7.3
Mixed reports: some guests praise daily cleaning and fresh linens, while others describe the place as dirty with broken items and poor upkeep.
Service
7.1
Mixed service: several guests note friendly staff and helpfulness, but there are serious complaints including refusal to honor reservations, poor handling of guests and rude interactions.
Location
9.5
Consistently positive: many guests highlight the excellent location — close to the square, near the sea and local services.
Room Quality
7.5
Mixed room quality: some rooms reported spacious and properly cleaned, others had broken items and issues; one report of being relocated to a worse hotel.
Amenities
7.6
Partial availability: guests note missing items (e.g., no bidet/shattaf), limited parking and some facilities not matching the booking site; car rental desk mentioned positively.
Value for Money
8.5
Generally seen as good price-quality by some guests, though warnings about deceptive practices from one review temper this view.
Food and Beverage
7.6
Breakfast feedback mixed: some find it adequate, others describe it as very limited or repetitive and suggest more variety.
Overall Experience
8.1
Overall mixed experience: strong positives for location and reasonable value, but offset by cleanliness, service failures in some cases and inconsistent amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 22:20

Property Description

Stunning Sea Views and Comfortable Stay

Luxurious Amenities: Each room at Cebeci Grand Hotel offers air conditioning, a flat-screen TV, and a private bathroom with bathrobes and free toiletries.

Delicious Dining Options: Guests can indulge in à la carte or buffet meals at the on-site restaurant, ensuring a delightful culinary experience.

Convenient Services: With a 24-hour front desk, gift shop, and car hire services, your every need is catered to effortlessly.

Experience the perfect blend of comfort and convenience at Cebeci Grand Hotel. Book now for an unforgettable stay with breathtaking sea views!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

7.9
Based on 567 reviews
Cleanliness: 7.3
Service: 7.1
Location: 9.5
Room Quality: 7.5
Amenities: 7.6
Value for Money: 8.5
Food and Beverage: 7.6
Overall Experience: 8.1
M
Moyses
8
Pros:

My room was spacious and faced the street. My bed was comfortable, I had plenty of hot water for showers, and the buffet breakfast consisted of several and delicious Turkish dishes. The hotel is also a short walk to the beach.

2024-07-01 • via Nuitee
H
Hafiz • family
2
Pros:

I had booked a family room and paid in advance. When I wanted to check in at 8pm, the hotel mentioned that the family room is not available. Insted, they gave me 2 separate rooms in a different floor. The room AC was not working. When I asked the reception, they didn't take any action. I had to come down and reported again. There are no restaurants within a kilometer of the hotel. I would not recommend this hotel to anyone. Overall, terrible experience.

2024-06-20 • via Nuitee
D
daryl
10
Pros:

Nice room. Breakfast was included

2024-06-07 • via Nuitee
I
Irem
4
Pros:

Odalarda sigara içilmesine müsade ediyorlar. Resepsiyon görevlileri çok kaba. Çift kişilik odada sadece tek bir havlu vardı ve kettle’ın içinde önceden demlenmiş çaylar duruyordu. Oda yeterince temiz değildi.

2024-01-04 • via Nuitee
H
harun
10
Pros:

Şehrin merkezinde çok temiz ve makul fiaytları olan bir otel. Terasta güzel bir manzara eşliğinde gayet geniş bir kahvaltı sunuyorlar. Personelleri çok ilgili, biz iki aile olarak konakladık ve çok memnun kaldık.

2024-01-03 • via Nuitee
M
Merve
10
Pros:

Gayet güzel bir konaklama oldu

2024-01-02 • via Nuitee
S
sisavang
10
Pros:

Très bon séjour, personnel de réception parlant anglais qui a proposé de faire un circuit accompagné pour visiter tous les sites de la région pour un prix très modique la journée entière.
Hôtel très confortable et très grande chambre

2023-10-30 • via Nuitee
E
Esra • family
2
Pros:

Other than the location and staff, everything else was terrible. Our room had mould all over the shower ceiling, the odour was very strong, the room was old with very little amenities. The bedding was uncomfortable. The rooms look nothing like the advertisement. The breakfast was also under average. The staff did their best. I cancelled my second booking after a tour and I will not stay or recommend here to anyone looking to stay in a decent place.

2023-09-16 • via Nuitee
M
Mohammed
2
Not helpful stuff
Pros:

Reservation stuff not helpful at all

2023-03-11 • via Nuitee
K
Ketevan
10
Pros:

hotel super ❤️

2023-03-03 • via Nuitee
A
Aib
10
perfect💕
Pros:

super hotel super staff

2023-03-02 • via Nuitee
H
Hamid
8
Good location and good breakfast with good staff ,
Pros:

Good location near bazaar and restaurants , nice breakfast ,

2023-02-04 • via Nuitee
D
Dursun
8
Genel olarak iyiydi konaklama
Pros:

Konum güzel sayılır fakat çarşaflarda çok sayıda uzun saç vardı.Zira kendim saç olarak 1 numara sıfırım yani 😉 Birde banyoda duş yeri kapalı olmadığı için su sıçrıyordu banyonun iç kısımına

2023-02-03 • via Nuitee
A
Adem • partner
6
Pros:

Wir haben uns bei der Zimmer Wahl von den Bildern der Unterkunft leiten lassen.
Eigentlich sollten wir ein Doppelzimmer mit schöner Ausstattung bekommen.
Das Zimmer was wir bekommen haben war zwar ein Doppelzimmer aber nicht das was wir gesehen haben.
Am ersten Tag haben wir sogar ein ein Zimmer für drei Personen bekommen.
Zwei Tage später und erst nachdem wir es angesprochen hatten haben wir unser eigentliches Zimmer bekommen.

Das Hotel ist im Stadtzentrum.Man ist innerhalb von Minuten in der Einkaufsmeile.
Ein Krankenhaus ist in 3 min zu Fuß zu erreichen.


Die Betten sind nach meinem Empfinden sehr ungemütlich.
Ich persönlich hatte keinen guten Schlaf.
Der Kühlschrank im Zimmer ist kaputt gewesen.
Trotz das man bescheid gegeben hat wurde es nicht instand gesetzt.

Die Stadt Trabzon ist wunderbar aber das Hotel war leider eine Enttäuschung.

2023-01-07 • via Nuitee
A
Altunay • family
8
Pros:

Es könnte noch sauber sein an der wand klebten noch Haare im Badezimmer und an der nachtkonsolen waren benutzte Taschen Tücher.Sonst Lage super!!

2023-01-06 • via Nuitee
G
Ghada
10
Pros:

Great location.
Very helpful stuff.
In midtown.
Room exactly as I booked.
Very calm neighbourhood.

2022-09-28 • via Nuitee
M
Mustafa
8
Fiyat performans ekseninde gayet iyi bir otel
Pros:

Amacınız Trabzon'u gezerken konaklayacak bir yer ise burası uygun bir otel. Lokasyonu çok iyi. Odanın temizliği fena değildi, sıcak su ve duş iyiydi. Sabunlar daha iyi kokanlardan seçilebilirdi. Yataklar rahat, televizyon yayını kaliteliydi. Personel sürekli olarak çözüm odaklıydı. Sabah verilen açık büfe kahvaltı gayet yeterliydi. Kahvaltıyı terasta deniz manzaralı olarak yapabilmek de büyük bir artı. Kapalı otoparkın olması da aracıyla gelecekler için rahatlık sağlıyor çünkü otelin etrafında müsait durumda çok park yeri bulunmuyor. Tecrübe ettiğim tek negatif durum otelin cadde üzerinde olması ve bu nedenle sabah araba ve esnafların sesleriyle uyanıyor olmaktı. Her şey göz önünde bulundurulduğunda, fiyat performans ekseninde gayet iyi bir konaklama mekanı.

2022-09-09 • via Nuitee
H
hakan
4
beklentinizi düşük tutun
Pros:

personel genel olarak güleryüzlü ve yardımsever.

Oda duvarlarında değişik kir ve lekeler var.
halbuki bunlar silinebilir veya temizlenebilir...

2022-02-07 • via Nuitee
Z
Zafar
2
Cheaters
Pros:

I have been cheated by the hotel concierge for 100usd. They charged double to me for a single trip that i booked for then as city tour

2022-01-30 • via Nuitee
E
Elias
8
Annoying accommodation at cebeci grand hotel
Pros:

I had to stay only the fourth night, the hotel started to call me since day one on my roaming no. claiming that they don't have room for me and they will transfer me to other hotel, their reason was covid infection in hotel.
3rd day they annoyed me again at 13:00 asking me to get back to their hotel again while i was in a trip. So i had to do next day.
To be honest my accommodation was hectic because i had to pack my luggage twice.

2022-01-02 • via Nuitee